Diginomica
Publication
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Provides business insights for the digital enterprise, focusing on enterprise software and digital transformation
Recent Posts
News•Feb 10, 2026
Is Agentic Commerce Enterprise-Grade, or Not? Yes, Says Ayal Karmi - but It Needs Operational Rails
In early 2026 OpenAI and Google introduced the Agentic Commerce Protocol (ACP) and Universal Commerce Protocol (UCP), formalising AI‑driven checkout standards. nekuda positions itself as the enterprise‑grade bridge, providing secure payment rails that connect these protocols to merchant back‑ends. The company highlights that 2‑5% of daily ChatGPT queries now revolve around shopping, creating a sizable market for deterministic, agent‑mediated transactions. However, brands face challenges around catalog integrity and retaining control amid new AI aggregators, which nekuda aims to solve with its compliance‑focused stack.
By Diginomica
News•Feb 10, 2026
From Operational Efficiency to Asset Performance - How Precision Drilling Used SAP S/4HANA to Turn Asset Data Into Operational Intelligence
Precision Drilling migrated to SAP S/4HANA starting in 2017, coupling the greenfield ERP rollout with a rigorous data‑governance program based on ISO 14224 standards. The shift replaced a heavily customized ECC landscape with standardized processes, master‑data hierarchies and role‑based Fiori apps,...
By Diginomica
News•Feb 9, 2026
CIO Ron Linssen Replaces ERP Complexity with Low-Code Applications at Europe's Largest Tyre Distributor
Global Automotive Group, Europe’s largest tyre distributor, is replacing its five disparate ERP systems with a suite of low‑code applications built on OutSystems. CIO Ron Linssen opted for a big‑bang migration beginning in 2026 after a two‑year rollout that involved...
By Diginomica
News•Feb 6, 2026
Dynatrace Perform 2026 - How Two Organizations Transformed Business Observability Into Strategic Advantage
At Dynatrace Perform 2026, Agos Ducato and FreedomPay demonstrated how observability can be turned into a strategic advantage by measuring customer experience rather than just system uptime. Agos instrumented its end‑to‑end loan‑application journey, raising digital‑signature success from 65% to 95% and cutting...
By Diginomica
News•Feb 5, 2026
Acumatica Summit 2025 - SMB Customers Air Out Their Views on AI, Automation, and Data Quality
The Acumatica Summit 2026 highlighted that SMB customers prioritize business agility, real‑time data, and reliable automation over hype‑driven AI features. Attendees praised Acumatica’s record growth, low churn and its ability to serve as a single source of truth for complex,...
By Diginomica
News•Feb 5, 2026
Seven Capabilities that Separate Modern Supply Chain Platforms From Legacy Tools
Supply chain leaders are confronting volatile markets, rising costs and looming recession, prompting a shift from legacy tools to cognitive platforms. A recent Blue Yonder report finds 82% cite outdated technology as a barrier, while 74% see AI already reshaping...
By Diginomica
News•Feb 5, 2026
Freshworks Is Capturing the Mid-Market - but Can It Evolve From Workflow Automation to AI Governance?
Freshworks is leveraging its workflow‑automation roots to capture mid‑market organizations, now approaching $1 billion in annual recurring revenue. Its employee‑experience suite generates $480 million, growing 24%, while AI add‑ons are paid by 6,000 of its 75,000 customers. The company has broadened Freshservice...
By Diginomica
News•Feb 5, 2026
Bringing a B2C Mindset to a B2B Challenge - Piyush Sagar Mishra, Twilio Head of Marketing Innovation and AI, Explains...
Twilio created the Head of Marketing Innovation and AI role for Piyush Sagar Mishra, leveraging his B2C background to re‑imagine B2B go‑to‑market. Mishra’s team built the MAISON framework—a trust‑first AI stack that combines a solid knowledge base, sandboxed models and agentic workflows....
By Diginomica
News•Feb 4, 2026
Former Workplace From Facebook Engineers Launch AI Startup Slashwork to Banish Teamwork Slop
Former Facebook Workplace engineers have launched Slashwork, an AI‑first enterprise collaboration platform, announcing a $3.5 million seed round led by 20VC. The team, which includes ex‑Workplace leaders and investors such as former Slack CTO Cal Henderson and Intercom co‑founder Des Traynor,...
By Diginomica
News•Feb 4, 2026
Standing at the Crossroads - PwC on the Difficulties of Getting Productivity Gains From Copilot
Microsoft reported 15 million paid seats for its 365 Copilot, roughly 3 % of the 450 million Office 365 subscribers. PwC, an early adopter, logged 49 million Copilot interactions between October and January, estimating two to six minutes saved per use. Despite a 200 % pipeline...
By Diginomica
News•Feb 3, 2026
Technology Brings Flexibility to Workspace Group
Workspace Group, London’s largest provider of flexible offices, studios and light‑industrial units, is leveraging technology to enhance customer service and operational efficiency. After five years of leading its connectivity programme, Head of Technology Chris Boultwood oversaw the rollout of enterprise‑grade...
By Diginomica
News•Feb 2, 2026
What I’d Say to Me Back Then – Build Relationships Before You Need Them, Says BlackLine’s Tammy Coley
Tammy Coley, BlackLine’s Chief Transformation Officer, traces her journey from EY auditor to finance leader at Cox Communications and now to a tech executive championing cloud‑finance automation. Her experience highlights the challenges of being a Black woman in a predominantly...
By Diginomica
News•Feb 2, 2026
A Notable Development - Pegasystems Taps Into the Notes Replacement Market Opportunity
Pega announced Notes to Blueprint™, a specialized extension of its AI‑driven Blueprint platform aimed at modernizing legacy Lotus Notes applications. By leveraging assets from the recent Adopteq acquisition, the solution can analyze, extract, and re‑architect Notes databases into cloud‑native workflows....
By Diginomica
News•Jan 30, 2026
Safety First as Insurance Firm Safety National Adopts Planful for FP&A
Safety National, a Tokio Marine specialty insurer, replaced its sprawling Excel‑based FP&A process with Planful’s cloud platform in early 2024. The new system, featuring the Spotlight add‑on, delivers real‑time data to Excel, PowerPoint and Word while maintaining a single source...
By Diginomica
News•Jan 30, 2026
How Yorkshire Wildlife Trust Has Ditched Manual Expenses and Invoice Spreadsheets in Favor of Automated Workflows
Yorkshire Wildlife Trust, overseeing 45,000 members and 200 staff, saw turnover rise from £4 million to £12 million, straining its legacy on‑premise finance system. The charity replaced it with iplicit’s cloud accounting platform, automating expense entry, purchase‑order workflows and invoice approvals. The...
By Diginomica
News•Jan 29, 2026
Making the Financial Case for a Data Streaming Platform in 2026
Enterprises are now pressured to operate at machine speed as AI reshapes expectations, making real‑time data streaming platforms (DSPs) a strategic necessity rather than a future upgrade. CFOs are urged to calculate the cost of doing nothing, since delays can...
By Diginomica
News•Jan 29, 2026
SAP Cloud Revenues Rise on AI Boost - with More to Come, Says CEO Christian Klein
SAP reported a robust Q4, with total revenue reaching €9.68 billion and cloud revenue climbing 26% to €5.61 billion, driving full‑year cloud sales to €21.0 billion, up 23% YoY. CEO Christian Klein highlighted that over two‑thirds of Q4 cloud orders now embed business...
By Diginomica
News•Jan 29, 2026
Acumatica Summit 2026 - Taking the Pulse of Cloud ERP, AI, and Customer Realities
Acumatica Summit 2026 highlighted the company’s AI‑first roadmap, unveiling a trial of an AI assistant that will reach general availability in the fall. The event emphasized that SMB customers want AI capabilities embedded in the platform without the burden of...
By Diginomica
News•Jan 28, 2026
AI that Generates Gives Way to AI that Executes? Genpact Prepares for Autonomous Agents in the Enterprise
Genpact’s "Autonomy by Design" research finds enterprises are eager to move from "AI that generates" to "AI that executes," but only 12% feel prepared. Executives anticipate autonomous AI decision‑making in strategic functions within three years, yet integration complexity and workforce...
By Diginomica
News•Jan 28, 2026
The Gen Z/Boomer Sales Conflict - Can AI Be a Generational Equalizer?
A new Clari‑Salesloft study of 2,000 U.S. sales leaders reveals a $56 billion productivity loss driven by generational conflict between Baby Boomers and Gen Z reps. Boomers cling to relationship‑first, in‑person selling, while Gen Z adopts digital‑first, AI‑heavy tactics, creating friction in communication,...
By Diginomica
News•Jan 28, 2026
Digital Careers Report - Software Firms Tackle Talent Crunch Through Collaborative Resource Sharing
Software‑development firms are confronting a chronic talent crunch by creating cloud‑enabled, collaborative resource‑sharing networks. Over half of CTOs maintain a bench of engineers, yet 88% struggle to assess external talent and 66% cannot locate needed skills. Spyrosoft spearheaded the Polish...
By Diginomica
News•Jan 27, 2026
CFOs and Accountants Are Calling the Shots when It Comes to AI Decision-Making, Says Sage Group CEO Stephen Hare. That...
Sage Group reported a 10% revenue increase to £674 million for the quarter ending 31 December, led by a 15% rise in its Business Cloud segment. CEO Stephen Hare highlighted early AI monetisation through the Sage Co‑Pilot bundle, but stressed that large‑scale...
By Diginomica
News•Jan 27, 2026
Seeing Through the Marketing Data Mirage - and How to Avoid It!
DemandScience’s 2026 State of Performance Marketing reveals a pervasive "Marketing Data Mirage," where 99% of marketers rely on signals that don’t reflect real buyer intent. AI tools amplify the problem by producing generic, non‑data‑driven content that erodes brand distinction. The...
By Diginomica
Deals•Jan 27, 2026
CACI International to Acquire ARKA in $2.6B Deal
CACI International announced a $2.6 billion takeover of ARKA, a space‑technology specialist. The acquisition will add roughly 1,100 employees and expand CACI's capabilities in classified space programs, with the deal expected to close in March.
Diginomica
News•Jan 26, 2026
ThoughtSpot CEO - ‘Most AI Agents Are Confident Idiots’
ThoughtSpot CEO Ketan Karkhanis warned that most AI agents are "confident idiots" because they operate without a solid analytics foundation. He emphasized the need for a deterministic intelligence layer—its semantic layer that translates natural language into SQL—to avoid hallucinations. The...
By Diginomica
News•Jan 26, 2026
Axos Bank’s Kevin Hearn Simplifies, Trains and Embraces AI
Axos Bank’s SVP Kevin Hearn has overhauled the bank’s technology stack, retiring legacy tools like SharePoint and K2 in favor of the OutSystems low‑code platform. The shift has accelerated application delivery to eight‑week cycles, delivering a 60% productivity boost and...
By Diginomica
News•Jan 26, 2026
How Children with Cancer UK Is Getting a Fundraising Boost with Salesforce
Children with Cancer UK, which has raised over £300 million and helped lift childhood cancer survival from 67 % to 85 % since 1990, embarked on a digital transformation using Salesforce. The charity migrated to Salesforce CRM, Data Cloud and Marketing Cloud, creating...
By Diginomica
News•Jan 23, 2026
Blue Yonder's Chief Innovation Officer - How Retail AI Shifted From 'Budget to Spend' To Delivering Value
Blue Yonder’s Chief Innovation Officer highlighted a shift at NRF 2026 from budget‑centric AI talk to pragmatic, value‑driven conversations with retailers. The vendor has spent $2 billion over three years rebuilding its technology stack, now delivering integrated solutions such as a Smart...
By Diginomica
News•Jan 23, 2026
Workday Is in a Race to Re-Define Vertical SaaS, Says Its CTO. How's It Going?
Workday’s CTO Peter Bailis highlighted the company’s single data and process model as a strategic moat, enabling AI to leverage embedded business context across its 11,000 customers. The firm also touts a robust security framework that extends organizational permissions to...
By Diginomica
Deals•Dec 23, 2025
ServiceNow to Acquire Armis for $7.75 Billion
ServiceNow announced today that it will acquire cyber‑exposure management firm Armis for $7.75 billion in cash, with the transaction expected to close in the second half of 2026. The deal expands ServiceNow's AI‑driven workflow platform with real‑time security visibility across IT,...
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