Federal News Network

IRS CIO Says Agency Lost 40% of Tech Workers Last Year

The Internal Revenue Service’s Chief Information Officer disclosed that the agency shed roughly 40% of its IT workforce and almost 80% of its technology leadership last year, marking the deepest attrition in two decades. The cuts stemmed from voluntary separations, retirements, and a sweeping reorganization that moved over 1,000 IT staff onto temporary 120‑day details supporting frontline tax processing. To counteract siloed operations, the IRS is forming cross‑functional teams and accelerating AI pilots that handle half a million help‑desk tickets annually. Despite these moves, the agency admits the restructuring has not yet yielded unified performance metrics.