GovernmentCIO Media & Research

GovernmentCIO Media & Research

Publication
0 followers

Federal IT transformation coverage across cyber, identity/ICAM, CX, health IT, and modernization.

VA Uses Automation, AI to Process Record Benefits Claims
NewsApr 15, 2026

VA Uses Automation, AI to Process Record Benefits Claims

The Veterans Benefits Administration reported a record 3 million Compensation and Pension claims processed in FY 2025 and 1.418 million disability claims through March 2026, driven by AI‑assisted tools and automated decision‑support systems. Claim accuracy rose to 93.95% while average completion time dropped 42%...

By GovernmentCIO Media & Research
Modernizing Federal Contact Centers
NewsApr 15, 2026

Modernizing Federal Contact Centers

Federal agencies are accelerating modernization of contact centers to boost citizen service, operational efficiency, and security. Leaders from the FBI and Maximus discuss integrating AI, automation, and advanced analytics to create agile, mission‑ready platforms. The initiative aims to improve accessibility,...

By GovernmentCIO Media & Research
FY27 Budget Maps Out Plans for Federal IT Modernization
NewsApr 15, 2026

FY27 Budget Maps Out Plans for Federal IT Modernization

The White House’s FY27 budget proposal earmarks $210.4 billion for Pentagon RDT&E, a 45% increase aimed at AI, autonomous drones, and next‑generation missile defense. The Department of Homeland Security receives a $63 billion request, including $2.1 billion for Coast Guard Force Design 2028...

By GovernmentCIO Media & Research
AI Decision Support System Aims to Improve Battlefield Triage
NewsApr 14, 2026

AI Decision Support System Aims to Improve Battlefield Triage

GovCIO Media & Research introduced APPRAISE, an AI‑enabled decision‑support system designed to help combat medics triage casualties and assess hemorrhage risk in real time. By analyzing vital signs such as heart rate and blood pressure, the tool predicts the likelihood...

By GovernmentCIO Media & Research
VA Deputy Secretary on Resuming EHR Rollout
NewsApr 14, 2026

VA Deputy Secretary on Resuming EHR Rollout

The Department of Veterans Affairs resumed its Electronic Health Record Modernization (EHRM) program this weekend after a three‑year pause. Deputy Secretary and Acting CIO Paul Lawrence highlighted a renewed emphasis on governance, user experience, and measurable outcomes. The rollout will...

By GovernmentCIO Media & Research
Former GSA, NASA Leader on Federal Acquisition Leadership
NewsApr 13, 2026

Former GSA, NASA Leader on Federal Acquisition Leadership

Mary Davie, a former senior executive at the General Services Administration and NASA, reflected on her more than 30‑year federal career focused on procurement and acquisition leadership. She oversaw major purchasing platforms, shared‑services initiatives, and helped shape acquisition policy and...

By GovernmentCIO Media & Research
Why Federal Tech Leaders Are Wearing Many Hats
NewsApr 13, 2026

Why Federal Tech Leaders Are Wearing Many Hats

A GovCIO Media & Research analysis found that at least 10 of the 15 cabinet‑level agencies have senior technology leaders holding multiple C‑suite titles such as CIO, CTO, CDO, CAIO or CISO. The practice, exemplified by officials like Secretary of...

By GovernmentCIO Media & Research
Federal Agencies Modernize Contact Centers to Improve CX
NewsApr 9, 2026

Federal Agencies Modernize Contact Centers to Improve CX

Federal agencies, including the VA and SSA, are shifting to digital‑first, multichannel contact‑center strategies to streamline service delivery and improve customer experience. The VA’s Veterans Experience Office is working to let users start online and seamlessly transition to voice or...

By GovernmentCIO Media & Research
Inside SSA’s Digital First Strategy to Modernize Services
NewsApr 8, 2026

Inside SSA’s Digital First Strategy to Modernize Services

The Social Security Administration’s Digital First initiative is overhauling service delivery through automation, expanding 24/7 online access and cutting call wait times. The my Social Security portal now supports continuous access, pushing total accounts past 100 million and generating 287 million transactions...

By GovernmentCIO Media & Research
Inside the Army’s FUZE Model for Rapid Tech Deployment
NewsApr 7, 2026

Inside the Army’s FUZE Model for Rapid Tech Deployment

The U.S. Army launched the FUZE innovation engine last fall to accelerate the discovery, development, and fielding of emerging technologies. FUZE consolidates previously fragmented Army innovation efforts and overlays them with a venture‑capital‑style investment model. By making multiple small, calculated...

By GovernmentCIO Media & Research
Commerce Unifies Financial Systems With BAS Cloud Platform
NewsApr 3, 2026

Commerce Unifies Financial Systems With BAS Cloud Platform

The U.S. Commerce Department’s Business Applications Solution (BAS) is consolidating disparate finance, acquisition and reporting systems into a single cloud platform. Early adopters like NOAA and the Census Bureau have used real‑time lessons to accelerate deployment, with the Census going...

By GovernmentCIO Media & Research
CDC’s AI Strategy Embraces Speed, Flexibility
NewsApr 3, 2026

CDC’s AI Strategy Embraces Speed, Flexibility

The Centers for Disease Control and Prevention unveiled a four‑year artificial‑intelligence strategy aimed at modernizing its data infrastructure and boosting public‑health capabilities. Acting Chief AI Officer Travis Hoppe highlighted that years of groundwork now position the agency to adopt AI...

By GovernmentCIO Media & Research
Study Highlights Untapped Potential of National Guard in Cyber Missions
NewsApr 2, 2026

Study Highlights Untapped Potential of National Guard in Cyber Missions

A new study reveals that 32 Title 32 authorities could let National Guard cyber teams support Department of Defense missions without major policy changes. While Guard units traditionally operate under Title 32 for drills, they can already surge under Title 10, but the...

By GovernmentCIO Media & Research
Marine Warfighting Lab Turns Lessons From Ukraine Into Future Strategy
NewsMar 31, 2026

Marine Warfighting Lab Turns Lessons From Ukraine Into Future Strategy

The Marine Corps Warfighting Laboratory, led by Brig. Gen. Simon Doran, is translating combat lessons from Ukraine and the Middle East into a forward‑looking strategy. The lab’s insights feed advanced modeling and simulation tools that evaluate new concepts before deployment. A...

By GovernmentCIO Media & Research
GovernmentCIO Media & Research | Pulse