Orange Business and Blue Planet on Invisible OSS and AI-Driven Network Operations

Why It Matters

Invisible OSS and AI‑driven net‑devops give telcos the speed, trust, and new revenue opportunities needed to thrive in a cloud‑centric, real‑time services market.

Key Takeaways

• Orange Business shifts to platformized, programmable network architecture.
• Introduces “invisible OSS” moving from ticket‑based to real‑time operations.
• AI-driven agents rely on clean data and digital twin models.
• Net‑DevOps adds pre‑deployment governance, balancing speed with trust.
• New revenue streams emerge from dynamic twins and automated customer agents.

Summary

At FutureNet World 2026, Orange Business and Blue Planet outlined a joint roadmap to transform telecom operations through an AI‑driven, “invisible OSS” model. The discussion centered on moving from legacy, ticket‑based systems to a programmable, platform‑based architecture that unifies physical and cloud environments and delivers self‑service capabilities to enterprise customers.

Key insights included the need for a real‑time data foundation, ontology‑aware AI, and autonomous agents that communicate via a shared knowledge graph. Orange’s “net‑devops” approach embeds governance checks before any configuration change, ensuring speed does not compromise trust. Blue Planet emphasized digital‑twin and emerging “dynamic twin” concepts that simulate, optimize, and eventually act on behalf of customer workloads.

Notable examples cited were the rollout of an “invisible OSS” layer that remains essential yet operates behind the scenes, and the vision of a “customer twin”—an agent deployed at the client site that can autonomously manage bandwidth, cloud migrations, and regulatory compliance. Both executives highlighted the partnership’s role in co‑creating these capabilities rather than developing them in isolation.

The implications are profound: operators can achieve faster time‑to‑market, reduce outage risk, and unlock new revenue streams through on‑demand scaling and automated service orchestration. As telecom networks become increasingly software‑defined, the shift toward AI‑enabled, governance‑first operations is poised to become a competitive differentiator for service providers worldwide.

Original Description

Orange Business CTO Mohamed Talaye and Blue Planet’s VP of product management, Gabriele Di Piazza, discuss the shift from ticket-based to real-time OSS, platformisation strategies, and how AI agents will enable new business models in enterprise services.

Featuring:

- Gabriele Di Piazza, Vice President, Product Management, Blue Planet

- Mohamed Talaye, CTO, Orange Business

Recorded: April 2026

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