BackOps

About BackOps

BackOps is an AI-powered logistics operator that automates and optimizes supply chain tasks. It reads emails, files claims, updates systems, and resolves issues end-to-end, acting as an always-on companion for logistics and supply chain teams. The platform emphasizes automation with no-code configuration, real-time integrations with 100+ systems, and escalation when playbooks are exceeded. It positions itself as an AI-driven operations assistant that keeps human teams in the driver’s seat while handling routine tasks. The company appears to operate globally with a focus on logistics, warehousing, order fulfillment, and customer service workflows.