Tingit offers zero-effort repairs for shoes, bags, and clothes. Customers submit a short video to receive a quote, ship the item to Tingit, and have it returned repaired to a restored condition. The service centers on a video-driven quote-to-repair model, simplifying the process of getting items fixed without in-person visits. The company operates in the consumer repair space, focusing on quick, appears-like-new restoration of everyday wearables.