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Digital Banking Podcast

Digital Banking Podcast

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Interviews on digital banking strategy, UX, and technology for community-minded FIs.

AI, Credit Scores and Consumer Trust, with JB Orecchia.
Podcast•Mar 20, 2026•1h 18m

AI, Credit Scores and Consumer Trust, with JB Orecchia.

In this episode, host Josh Dattar chats with JB Orecchia, founder and CEO of Savvy Money, about how identifying inefficiencies in lending and insurance creates business opportunities, and how AI can reshape credit scoring and consumer trust. JB shares his journey from a finance branch role to building a fintech focused on simplifying borrowing, emphasizing the need for transparent, user‑friendly credit assessments. The conversation also touches on the broader impact of financial health on personal well‑being and the importance of empathy in serving underserved consumers.

By Digital Banking Podcast
Why Real-Time Payments Still Leave Gaps for Consumers, with Keith Smith.
Podcast•Mar 6, 2026•1h 26m

Why Real-Time Payments Still Leave Gaps for Consumers, with Keith Smith.

In this episode, host Josh Dattar talks with Keith Smith, founder and CEO of Payouts Network, about the evolving landscape of real‑time payments and the persistent gaps that affect consumers. Keith shares insights on how innovations have both solved and...

By Digital Banking Podcast
Bringing Empathy to Every Member Touchpoint with Derrick Aguilar.
Podcast•Feb 6, 2026•1h 24m

Bringing Empathy to Every Member Touchpoint with Derrick Aguilar.

In this episode of the Digital Banking Podcast, Josh DeTar talks with Derrick Aguilar, Chief Experience Officer at PenAir Credit Union, about embedding empathy into every member interaction. Aguilar explains that while digital tools and reliable services are essential, the...

By Digital Banking Podcast
Technology Meets Trust: The Real Role of Digital Banking, with Frank Hopkins.
Podcast•Jan 23, 2026•1h 8m

Technology Meets Trust: The Real Role of Digital Banking, with Frank Hopkins.

In this episode, host Josh DeTar talks with Frank Hopkins, founder and CEO of Hopkins Leadership, about how community banks can stay relevant amid rapid technological change and competition from larger institutions. Hopkins emphasizes that a bank’s true advantage lies...

By Digital Banking Podcast