3PL Customer Service Sets Great Providers Apart: Loki 3PL
In this episode, host Kevin Lawton chats with Rodney Galliano, CEO and founder of Loki 3PL, about the rapid growth of his 100,000‑sq‑ft warehouse and the full‑service logistics solutions Loki provides—from importing containers from Asia to B2B, e‑commerce, and direct‑to‑consumer fulfillment. Rodney emphasizes that choosing a 3PL hinges on customer service: clear communication, deep operational expertise, and a solid, legally‑binding agreement that defines KPIs, pricing, and liability for errors. He contrasts owner‑operator firms like Loki, where the founder is hands‑on daily, with larger providers that may suffer from turnover and less personal accountability. The conversation also covers practical challenges brands face, such as pallet‑building standards, rate transparency, and the importance of seeing the warehouse in person.
Dexory Storage Health: Benefits Beyond Inventory Accuracy
In this episode, Kevin Lawton talks with Matthew Smith, Senior Product Manager at Dexery, about the company’s new AI‑powered Storage Health feature that runs on their 80‑meter tall autonomous robot. The discussion covers how the robot’s sensor suite captures visual...
Warehouse Fulfillment Automation Built for Throughput
In this episode, Kevin Lawton tours Ocado Intelligent Automation’s booth at Modex 2026 and talks with David Sheffrin about the company’s high‑density, tote‑based Storage and Retrieval System (OSRS) that uses lightweight, 3‑D‑printed robots and robotic arms to achieve about 5 million...
Autonomous Yard Operations From YMX Logistics
In this episode of The New Warehouse Podcast, Kevin Lawton interviews Matt Yearling and Erin Mitchell of YMX Logistics about the evolution and future of yard operations. They explain how YMX uses advanced technology—AI, computer vision, digital twins, and autonomous...
Dexory Upgrades the Tallest Robot in Warehousing
In this episode, Kevin Lawton interviews Chris Coot of Dexory at Modex 2026 about the company’s newest offering, Dexory View Adapt, which adds AI‑driven root‑cause analysis and proactive alerts to their warehouse‑intelligence platform. The discussion highlights how the platform’s tall...
EPG Aura Brings AI Into Warehouse Execution
In this episode, Kevin Lawton interviews Jet Chitanan, President of EPG USA, about the company's AI-driven execution platform, EPG Aura, and its recent awards. Aura integrates with existing WMS, TMS, and voice picking solutions to provide AI-powered document scanning, intelligent...
Dude, Where’s My Stuff? Sonaria Answers that Question with RFID
In this episode of the New Warehouse Podcast, Kevin Lawton interviews John Werthlin of Sonaria (a Lowry company) about their RFID‑based shipment verification solution. They discuss how Sonaria tailors RFID technology to specific business outcomes, offering a simple, operator‑centric UI...
Forklift Automation: An Ideal Starting Point for Warehouses
In this episode, Kevin Lawton tours the Yale Lift Truck Technologies booth at MODX 2026, showcasing several innovations aimed at modernizing warehouse operations. He highlights the Yale Route Runner, a nested lift‑truck system that streamlines deliveries to stores by reducing...
Locus Array: The Next Leap in Warehouse Fulfillment Automation
In this episode, Kevin Lawton interviews Kate Peterson of Locust Robotics about the Locus Array, a 10‑foot, fully autonomous fulfillment robot that handles picking, packing, put‑away, inventory counting, and re‑slotting without human intervention. The robot uses AI‑driven cameras, an omnidirectional...
Parcel Shipping Operations: Moving Packages in Minutes with DHL
In this episode Kevin Lawton talks with Eric Ricardo, VP of Operations at DHL eCommerce, about how the company moves millions of parcels daily through a network of roughly two dozen U.S. facilities and a cross‑dock in Canada. Ricardo explains...
Being a Food Whisperer: How Lineage Applies Inside the Box Thinking in Food Logistics
In this episode, Kevin Lawton talks with Dr. Stephen Neal, VP of Global Food Optimization at Lineage Logistics, about the evolving role of food safety and value‑added services in cold‑storage warehousing. Neal explains how Lineage has expanded from simple cold‑air...
Logistics Hub Development: How Franklin County Became a Powerhouse
In this episode, Kevin Lawton talks with Mike Ross, president of the Franklin County Area Development Corporation (FCADC), about how Franklin County, Pennsylvania became a major logistics hub. Ross explains the county’s strategic location along Interstate 81, the role of early...
3PL Fit: Staying in Your Lane Drives 3PL Growth
In this episode, Kevin Lawton talks with Dave Hariger, CEO of Swift House, about the evolution of his 3PL from a textbook resale operation to a boutique fulfillment provider focused on small brands. Hariger explains how a sudden loss of...
Attabotics Returns with a Clearer Path Forward
The episode explores the resurgence of Attabotics, a high‑density robotic fulfillment system, after its bankruptcy and its new partnership with Lafayette, a long‑standing automation integrator. Guests Bruce Robbins (founder of Lafayette), Art Eldridge (SVP of Sales & Software at Attabotics),...
Right-Sized Packaging: A Box Last Approach Means Lower Costs & Less Waste
In this episode, Kevin Lawton talks with Jeff Belcher and Craig Hall of CMC Packaging Automation about the evolution of automated, right‑sized packaging—from early mailing and holiday‑cake boxes to today’s e‑commerce solutions. They explain how CMC’s Carton Wrap and Genesis...