Chief Happiness Officer Blog

Effort Vs. Results: Who Really Deserves Recognition?

The article argues that companies should reward employee effort rather than raw results, highlighting how luck often skews performance outcomes. It cites Daniel Kahneman’s research on the “luck bias,” showing people over‑credit their actions and under‑credit chance. Traditional bonus schemes either oversimplify fairness or become so complex they demotivate staff. A case study of Next Jump demonstrates a culture that honors collaboration and effort, leading to sustained motivation and better long‑term results.