Supply Chain Shaman

Don’t Forget To Question First Principles and Design the User Experience

The article urges supply‑chain leaders to revisit first‑principles and apply design‑thinking before adopting AI‑driven tools. It contrasts traditional, metric‑focused planning with a newer model that prioritizes adaptive, bi‑directional flows and user experience. The author shares personal anecdotes to illustrate how over‑engineered solutions can hinder adoption, citing that 94% of planners still rely on spreadsheets. Practical guidance is offered, emphasizing governance, value‑centric decision making, and avoiding shiny‑object syndrome in technology selections.