Scaling Trusted AI for Banks and Insurers
Next week I'll be speaking at SAS Innovate on Tour 2026 at Anfield Stadium in Liverpool. My session, "From Models to Machines: The Next Era of AI in Financial Services", will explore what agentic, governed and industrialised AI actually means for banks and insurers. We're seeing the conversation move beyond individual models and proofs of concept. The focus is increasingly on how organisations can operationalise AI at scale, embed governance and oversight, and build trusted decision systems that deliver measurable business value. Looking forward to sharing perspectives from working with financial institutions across Europe and discussing where AI adoption is heading next. If you're attending Innovate on Tour Liverpool, I'd love to connect and hear about your own AI journey. P.S. It's not every day you get the chance to talk about AI at Anfield. ⚽️
Operationalizing AI Safely at Scale for Financial Services
Next week I’ll be speaking at SAS Innovate on Tour 2026 in Amsterdam. My session “From Models to Machines: The Next Era of AI in Financial Services” will focus on what agentic, governed and industrialised AI actually means for banks...
AI Trust Erodes Quietly; Require Continuous Monitoring
AI systems rarely fail with a bang. In my experience, they fail with a whisper. An agent that performed perfectly yesterday often "works" today, just slightly less reliably. A response is a fraction less precise. A tool call takes a...
Embedding AI Governance by Design Without Stalling Innovation
AI is moving faster than the governance frameworks designed to control it. On 12 May in London, I’ll be joining a panel at the Model Risk & AI Governance Connection to discuss a question many organisations are now facing: How...
Scale Fuels AI, but Detail Drives Insight
AI grows stronger with scale, yet insight often emerges from careful attention to detail.
Machine Learning Shows Knowledge Is Always Evolving
Machine learning reminds us that knowledge is provisional. Each new dataset has the power to reshape what we thought we knew.
AI in Banking Shifts From Performance to Accountability
AI in banking is moving from experimentation to accountability. What stood out in this conversation with Metro Bank is a clear shift in mindset: performance alone is no longer enough. Ben Guy, Head of Reporting and Impairment at Metro Bank,...
AI Finds Patterns; Humans Decide What Matters
AI can surface patterns, but it cannot decide which ones matter. That responsibility remains human.
New PhD Tackles GenAI Governance in Finance
Generative AI is moving fast into financial services, but model management, explainability, and governance are still catching up. The teams at Nationwide and Cardiff shared this funded PhD with me, and I wanted to share it with my network. The...
AI Arms Race: Fraud Advances Faster Than Defenses
Financial crime isn’t slowing down. It’s accelerating and AI is changing both sides of the battle. Fraudsters are scaling faster, automating attacks, and exploiting gaps between systems, teams and governance. The question is no longer whether fraud is evolving. It’s...
AI Agents Become Profit Drivers, Demand New Accountability
Agentic AI is starting to change something fundamental in financial services: who actually drives profit and loss. We are moving beyond models that inform decisions. AI agents are beginning to price risk, approve loans, detect fraud, handle claims, and manage...
AI Agents Need Product‑style Lifecycle Management, Not One‑offs
AI agents rarely fail where most teams expect them to. They don’t fail in development, where everything is controlled and tested. They fail later, once exposed to real-world variability. I see this repeatedly. An organisation builds an agent, the demos...
Future‑proof AI: Learning Ability Outweighs Launch Accuracy
Why the most valuable AI systems are not the most accurate ones today, but the ones designed to learn tomorrow In the early days of enterprise AI, success was measured in a single moment: the model launch. A team would...
AI Flags Alzheimer’s Risk Two Years Before Diagnosis
Earlier diagnosis can change the trajectory of Alzheimer’s. Yet thousands of people in the UK still live with dementia for years before receiving a formal diagnosis. The signals are often already present in clinical records, they are simply fragmented across...
AI Should Amplify, Not Replace, Human Thinking
True progress in AI is not creating systems that think for us, but creating systems that help us think more deeply