CDW ERP Modernization Case Study | Workday & Deloitte

Why It Matters

Modernizing ERP with cloud and AI capabilities streamlines CDW’s operations, driving efficiency and enabling data‑centric growth in a highly competitive IT services market.

Key Takeaways

• CDW upgraded ERP to support $20B growth strategy
• Legacy system required manual data extraction, hindering efficiency
• Workday provided cloud platform integrating HR and adaptive planning
• Deloitte’s 16-year Workday partnership ensured effective smooth implementation
• AI-driven features like Illuminate will transform CDW’s finance function

Summary

CDW, a Fortune 500 IT solutions provider with more than $20 billion in revenue, announced a comprehensive ERP modernization driven by Workday and Deloitte. The company sought a cloud‑based platform to replace a legacy system riddled with manual data extraction and cumbersome processes that limited scalability as the business expanded.

The new Workday suite integrates human‑resources data, adaptive financial planning, and real‑time analytics, delivering the flexibility CDW required. Deloitte’s sixteen‑year partnership with Workday was pivotal, offering deep implementation expertise that ensured a seamless migration and rapid user adoption. Automation has eliminated many of the pain points previously experienced by employees.

Executives highlighted the transformed co‑worker experience, noting that the automated tools now provide a smoother, more intuitive workflow. Looking ahead, CDW is eager to leverage Workday’s upcoming AI capabilities, including the Illuminate suite, to evolve from an optimized finance function to an AI‑enabled one.

The modernization positions CDW to accelerate growth, reduce operational overhead, and gain a competitive edge through data‑driven decision‑making and advanced AI analytics, setting a benchmark for large enterprises undertaking digital transformation.

Original Description

CDW needed an ERP built for growth. They teamed with Deloitte and Workday to replace their legacy ERP with a cloud platform that could modernize finance operations, connect data with financial insights, and move from manual work to automation. Hear how Workday's cloud platform created flexibility and a path toward an AI-enabled finance function.