TELUS CIO Hesham Fahmy: Building a Culture of Innovation to Drive Tech Leadership and Business Value
TELUS Chief Information Officer Hesham Fahmy outlined a multi‑year plan to embed a culture of innovation across the company’s technology organization. The strategy emphasizes rapid prototyping, cross‑functional squads, and a new internal venture fund to accelerate digital products. Fahmy highlighted recent wins, including a cloud‑native billing platform that cut processing time by 30 percent and a AI‑driven customer‑service chatbot that reduced call volume by 15 percent. The initiative aims to position TELUS as a tech‑leadership benchmark in the telecom sector while delivering measurable business value.
Gina Raimondo on Bolstering US Competitiveness
Secretary of Commerce Gina Raimondo outlined how the United States must strengthen its competitive edge amid a multipolar world order. She warned that tariffs, once imposed, are politically sticky and likely to persist, while industrial policy will lean toward one‑time...
From Ineffective Audits to Energy Excellence
Industrial firms face mounting pressure from soaring energy prices, yet conventional audits rarely uncover transformative savings. Companies often generate only incremental ideas, leaving large inefficiencies hidden. A deeper, data‑driven analysis can expose hidden consumption drivers that traditional methods overlook. Leveraging...
Who Should Own What? Revisiting the ‘Natural Owner’ Principle
In 1989 McKinsey consultants John Stuckey and Rob McLean introduced the “natural owner” principle, arguing firms should retain only businesses they can uniquely maximize NPV for. The concept, originally a defensive tool for divestiture, has evolved into a strategic lens for...
The Great Ownership Transfer: A New Era of Business Stewardship
The United States faces an unprecedented wave of small‑business ownership transitions as baby‑boomers retire, with an estimated six million SMBs hitting the market by 2035 and over $5 trillion in enterprise value at stake. Only about one‑million firms are deemed viable for...
The Promise of Employee Ownership
Over the next decade, an estimated six million U.S. small and midsize businesses—representing up to $5 trillion in enterprise value—will change hands as baby‑boomers retire. Apis & Heritage Capital Partners, founded in 2021, specializes in converting founder‑owned firms into employee‑owned...
One Couple’s Journey with Entrepreneurship Through Acquisition
Ray and Dana Chery, a finance‑marketing duo, pursued entrepreneurship through acquisition (ETA) and bought Monsan Portable Sinks, a Northern California maker of portable hygiene equipment. They focused on profitable, owner‑retiring businesses close to home, leveraging their professional networks and a...
‘Having a “Human” Bank Is Very Important’: A Conversation with Citi CEO Jane Fraser
Citi CEO Jane Fraser emphasized that a "human" bank remains essential despite rapid digitalization. She highlighted Citi's strategy of blending technology with personal relationships to deepen client trust and improve outcomes. Fraser cited recent investments in employee training, AI‑augmented advisory...
