Joshua Liu, MD

Joshua Liu, MD

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Co-founder/CEO, SeamlessMD; digital patient journeys and outcomes

Clinician Endorsement Drives Patient Adoption of Digital Health
SocialMar 23, 2026

Clinician Endorsement Drives Patient Adoption of Digital Health

I found a Digital Health tool in our patient portal early in my wife's pregnancy. Even though I knew what it was, even though I literally build Digital Health tools for a living - we did NOT use it. Why? Because...

By Joshua Liu, MD
OpenEvidence Turns Societies Into Evidence Creators, Securing AI CDS Moat
SocialMar 22, 2026

OpenEvidence Turns Societies Into Evidence Creators, Securing AI CDS Moat

OpenEvidence started as the place clinicians go to find clinical evidence. Now they're becoming the place medical societies go to CREATE it - that's a whole new moat for winning the AI CDS market. My 5 thoughts... First, the gist of...

By Joshua Liu, MD
Diverse Nursing Approaches Enrich Patient Experience
SocialMar 20, 2026

Diverse Nursing Approaches Enrich Patient Experience

I've been a dad for five days - and somehow, it's already made me question what I thought about AI and the patient experience. Lemme explain… We had an incredible experience in the hospital. Not because of any Tech… but because...

By Joshua Liu, MD
Grant-Funded Pilots Die without Upfront Purchase Commitment
SocialMar 7, 2026

Grant-Funded Pilots Die without Upfront Purchase Commitment

A health system once celebrated our Health Tech partnership’s amazing results, and then walked away - all because of the most dangerous word in innovation: “grant-funded.” I've watched more grant-funded pilots quietly die than I care to count. The problem? A...

By Joshua Liu, MD
Don't Bet on One AI Vendor: Claude Beats ChatGPT, Gemini
SocialMar 6, 2026

Don't Bet on One AI Vendor: Claude Beats ChatGPT, Gemini

The AI tool I called “best in class” just got dethroned - in three months. So when health systems go all-in on one AI vendor, is that a BIG mistake? I was loyal to ChatGPT. Then I became Gemini-pilled. Recently my...

By Joshua Liu, MD
Human Trust Beats AI in Patient Engagement
SocialMar 2, 2026

Human Trust Beats AI in Patient Engagement

I keep seeing AI-pilled people arguing that AI agents will magically solve patient engagement - but it won’t. If it were that easy, non-Tech solutions would’ve solved it already. At @SeamlessMD, I’ve spent the last 13+ years working with health systems...

By Joshua Liu, MD
AI Health Alerts Force Companies to Choose Duty over Silence
SocialFeb 22, 2026

AI Health Alerts Force Companies to Choose Duty over Silence

In 2026, software doesn’t just store health data - AI allows it to see medical risk before anyone else. When consumers use AI for their health, we are increasingly faced with the dilemma of whether AI companies have a duty...

By Joshua Liu, MD
Clinician Startups Fail Because Product, Not Sales, Misses Market
SocialFeb 22, 2026

Clinician Startups Fail Because Product, Not Sales, Misses Market

When Clinician Entrepreneurs can’t get adoption, the Number 1 mistake is to think: “It’s not a product problem, it’s a sales problem.” Sorry but 99% of the time it IS a product problem. I’ve seen it over qnd over again from...

By Joshua Liu, MD
Most Health System Innovations Die Before Scaling
SocialFeb 21, 2026

Most Health System Innovations Die Before Scaling

Many accuse health systems of not being willing to innovate. The truth? Lots of innovation is being explored all the time - you just don’t hear about them because most never make it to system-wide scale. For every 100 ideas that...

By Joshua Liu, MD
Stories, Not Data, Drive Health Tech Adoption
SocialFeb 21, 2026

Stories, Not Data, Drive Health Tech Adoption

We want Health Tech to be evidence-based, but the truth is that adoption is ultimately driven by stories - NOT data. Here’s what I’ve seen play out over the past 13+ years over and over again: → Health system execs will choose...

By Joshua Liu, MD
AI Scribes Should Aid Notes, Not Replace Trainee Assessments
SocialFeb 19, 2026

AI Scribes Should Aid Notes, Not Replace Trainee Assessments

Should residents and med students get access to AI scribes? Or does it risk critically de-skilling them? My 7 thoughts: 1/ Students are increasingly using scribes in all aspects of their life. I’m not in school anymore but I suspect many...

By Joshua Liu, MD
Executive Passion Drives Successful Digital Health Journeys
SocialFeb 17, 2026

Executive Passion Drives Successful Digital Health Journeys

Since 2020, health systems have diverged in Digital Health strategies for patient journeys (e.g. pre/postsurgery engagement). Two main camps: Camp 1: “We will deliver the best digital experience for patients that delivers the highest patient adoption, engagement and outcomes - we’re...

By Joshua Liu, MD
Physicians Evolve Into AI‑Guided Medical Orchestrators
SocialFeb 15, 2026

Physicians Evolve Into AI‑Guided Medical Orchestrators

Think AI will reduce demand for doctors? Consider this: Claude writes 100% of its own code, yet Anthropic's engineering team is exploding. We aren't looking at the end of the physicians, but the birth of Medical Orchestrators. When asked why Anthropic...

By Joshua Liu, MD
AI Docs Tools Expand Into Health System Enterprise
SocialFeb 14, 2026

AI Docs Tools Expand Into Health System Enterprise

Those “direct-to-physician” CDS AI tools like OpenEvidence and DoximityGPT? They're now going after health systems too. My 5 thoughts on how this will all play out: First, the gist of what was announced: → Sutter Health will integrate OpenEvidence with Epic, allowing...

By Joshua Liu, MD