Building a Custom Orthotics Startup From the Ground Up

Knowledge at Wharton (institutional media)
Knowledge at Wharton (institutional media)Mar 13, 2026

Why It Matters

Groove’s scalable, personalized orthotic solution could redefine foot care, opening a multi‑billion‑dollar market to tech‑savvy consumers while challenging traditional medical and retail models.

Key Takeaways

  • Personal pain drove Dan to create custom orthotics platform.
  • Groove offers interchangeable inserts fitting any shoe, enhancing comfort.
  • Branding leverages simplicity and infinity‑soul icon for differentiation.
  • Market gap identified between expensive medical orthotics and generic store options.
  • Scalable scanning tech promises personalized fit without lengthy clinic visits.

Summary

The episode of Wharton’s Marketing Matters podcast spotlights Dan Katali, founder and CEO of Groove, a footwear‑technology startup that creates custom‑fit inserts usable in any shoe. Katali shares how his own shoulder and foot injuries, coupled with a frustrating experience receiving a $500 plaster orthotic from his podiatrist, sparked the idea for a more accessible, personalized solution.

Katali explains Groove’s core proposition: a data‑driven scanning process that determines each wearer’s optimal foot‑ground interface, then produces a lightweight, non‑elastic insert that can be swapped between shoes. The product’s branding—centered on a one‑syllable name and the “infinity soul” logo—draws inspiration from Nike while emphasizing individuality and the notion of repairing brokenness. He also highlights the market void between costly medical orthotics and low‑quality over‑the‑counter options.

Memorable moments include Katali’s reference to Kintsugi, the Japanese art of repairing broken pottery, as a metaphor for celebrating differences, and his description of the “infinity soul” as a fingerprint‑like symbol of the personalized connection between foot and ground. He recounts his father’s early orthotic work, his own athletic background, and the transformative experience of trying a high‑end custom insert that dramatically improved his comfort.

The conversation underscores Groove’s potential to disrupt a fragmented orthotics industry by marrying scalable scanning technology with strong, consumer‑focused branding. If successful, the startup could democratize premium foot support for athletes, seniors, and everyday users, creating a new revenue stream for footwear retailers and reshaping how consumers think about comfort and performance.

Original Description

ABOUT THE EPISODE
Dan Cataldi, Founder of Groov, joins Barbara and Americus to explain how the company uses iPhone-based 3D scanning to create custom inserts, why proprietary data and speed matter for defensibility, and how brand identity and packaging help build long-term advantage.
ABOUT THE PODCAST
Marketing Matters is hosted by Wharton marketing professors Barbara Kahn and Americus Reed. Each week they discuss marketing and advertising trends, consumer behavior, data and analytics, the latest in retail marketing, brand-building, and much more with their expert guests. Episodes are recorded at the Wharton School.
Subscribe on Apple Podcasts: https://whr.tn/459Kg5x
Subscribe on Spotify: https://whr.tn/3Ug7wse
Watch/listen on the Knowledge at Wharton website: https://whr.tn/marketingmatters
#MarketingStrategy #StartupFounders #ProductInnovation #HealthTech #Orthotics #FootHealth
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