Hotels News and Headlines
  • All Technology
  • AI
  • Autonomy
  • B2B Growth
  • Big Data
  • BioTech
  • ClimateTech
  • Consumer Tech
  • Crypto
  • Cybersecurity
  • DevOps
  • Digital Marketing
  • Ecommerce
  • EdTech
  • Enterprise
  • FinTech
  • GovTech
  • Hardware
  • HealthTech
  • HRTech
  • LegalTech
  • Nanotech
  • PropTech
  • Quantum
  • Robotics
  • SaaS
  • SpaceTech
AllNewsDealsSocialBlogsVideosPodcastsDigests

Hotels Pulse

EMAIL DIGESTS

Daily

Every morning

Weekly

Sunday recap

NewsDealsSocialBlogsVideosPodcasts
HotelsNewsSouthwest Airlines to Launch Free Starlink Wi-Fi This Summer — Here’s the Rollout Timeline
Southwest Airlines to Launch Free Starlink Wi-Fi This Summer — Here’s the Rollout Timeline
HotelsAerospaceSpaceTech

Southwest Airlines to Launch Free Starlink Wi-Fi This Summer — Here’s the Rollout Timeline

•February 16, 2026
0
AwardWallet Blog
AwardWallet Blog•Feb 16, 2026

Companies Mentioned

T-Mobile US

T-Mobile US

TMUS

Why It Matters

The Starlink rollout elevates Southwest’s passenger experience, strengthening loyalty amid recent Rapid Rewards changes and differentiating the carrier in a crowded market. Faster, reliable Wi‑Fi can become a decisive factor for travelers choosing between low‑cost airlines.

Key Takeaways

  • •Southwest to install Starlink on 300 planes by year‑end.
  • •Free unlimited Wi‑Fi already on 800 aircraft via T‑Mobile.
  • •Upgrade aims to enable high‑speed streaming for passengers.
  • •Power outlet retrofit plans include USB‑A and USB‑C ports.
  • •Loyalty program changes make free Wi‑Fi a key retention tool.

Pulse Analysis

Airlines have raced to turn cabin Wi‑Fi from a premium add‑on into a standard amenity, yet many carriers still charge per hour or per flight. Southwest broke that mold last fall by offering free, unlimited connectivity through a partnership with T‑Mobile, a move that resonated with its price‑sensitive customer base. While the service is widely available across the airline’s 800‑plus aircraft, passenger reports suggest variable speeds, especially when many users share the same bandwidth. This backdrop sets the stage for a more robust solution that can meet rising expectations for seamless streaming, video calls, and real‑time work on the go.

Enter Starlink, SpaceX’s low‑earth‑orbit satellite constellation designed to deliver broadband speeds comparable to ground‑based fiber. By leveraging dozens of satellites in near‑polar orbits, Starlink can provide consistent, high‑throughput connections even over remote routes that traditional air‑to‑ground systems struggle to cover. For Southwest, deploying Starlink on a third of its fleet means passengers could experience gigabit‑level speeds, dramatically reducing latency and buffering. The technology also future‑proofs the airline’s network, as the satellite mesh expands and ground stations proliferate, ensuring coverage across the airline’s 11‑country network.

Strategically, the upgrade aligns with Southwest’s broader brand transformation, which includes new fare structures and bag fees. Offering premium‑grade Wi‑Fi at no extra cost strengthens the airline’s value proposition and may offset potential churn from recent loyalty program tweaks. Moreover, the simultaneous rollout of USB‑A and USB‑C power outlets addresses a common pain point, enabling travelers to stay powered while taking advantage of the faster internet. As competitors evaluate similar satellite solutions, Southwest’s early adoption could set a new industry benchmark, driving both customer satisfaction and ancillary revenue opportunities through enhanced in‑flight services.

Southwest Airlines to Launch Free Starlink Wi-Fi This Summer — Here’s the Rollout Timeline

AwardWallet receives compensation from advertising partners for links on the blog. The opinions expressed here are our own and have not been reviewed, provided, or approved by any bank advertiser. Here's our complete list of Advertisers.

Good news, Southwest frequent flyers. A few months ago, Southwest launched free, unlimited Wi‑Fi for Rapid Rewards members powered by T‑Mobile. It's currently available on all of Southwest's more than 800 aircraft. For frequent Southwest flyers, this was fantastic news, especially in light of the many unpopular changes to the Rapid Rewards program in the last couple of years.

However, if unlimited free Wi‑Fi wasn't enough, Southwest has just announced it will upgrade its in‑flight Wi‑Fi using Starlink as early as this summer.

Here's everything you need to know about Southwest Wi‑Fi, including how to connect now and what we know so far about the Starlink rollout.


How to Get Free Wi‑Fi on Southwest Flights Now

Southwest joined most U.S. carriers in offering free Wi‑Fi to passengers last fall. Now, almost any flight you take either currently offers unlimited free Wi‑Fi or is in the process of rolling it out. It's exciting that this is becoming the standard, but user reports vary on whether the Wi‑Fi is actually usable. When Wi‑Fi is free, more people connect, which means slower speeds for all.

To access the free Southwest Wi‑Fi, you'll need to register for a Rapid Rewards account if you don't already have one. Although the connectivity is provided by T‑Mobile, you don't need to be a wireless customer to connect.

Don't worry if you don't know your Rapid Rewards number off the top of your head. As long as your loyalty number is linked to your flight reservation, you can use your confirmation number for your flight to connect to Wi‑Fi.

If you aren't a Rapid Rewards member, you can still pay $8 for an in‑flight Wi‑Fi pass. If you go this route, make sure to charge it to a credit card that has a travel credit for airline incidentals. However, considering that it's free to join the Rapid Rewards program, it makes little sense to pay for a Wi‑Fi pass.

Southwest Airlines 737 landing at San Diego with a pink sky background.

Credit: Reed Naliboff/Unsplash

Related: Southwest Rapid Rewards Guide: How Recent Changes Are Reshaping the Program


What We Know So Far About the Starlink Upgrade

Southwest has just announced that it will use Starlink across its fleet to improve the onboard Wi‑Fi experience. Starlink will be used across Southwest's network of 11 countries and will allow passengers to stream at lightning‑fast speeds. According to the press release, the first Starlink‑equipped aircraft will enter service this summer and will be available on more than 300 aircraft by the end of the year.

According to a Southwest representative, free Starlink Wi‑Fi is one of many improvements frequent flyers can enjoy. Southwest is undergoing a major brand transformation and has started charging for checked bags and introducing variable award pricing. Ideally, future changes will be beneficial to loyal travelers, but we will see.


Final Thoughts

Although free Wi‑Fi is largely good news, it isn't helpful if you can't charge your devices. The vast majority of Southwest aircraft do not have power outlets, although Southwest has announced plans to retrofit its fleet with USB‑A and USB‑C ports. Until then, you'll want to make sure your device is fully charged before boarding if you wish to fully utilize the Wi‑Fi on longer flights.

Read Original Article
0

Comments

Want to join the conversation?

Loading comments...