Hotels Blogs and Articles

The 71% Attrition Cliff: Why 2nd Time Guests Don’t Come Back
BlogMay 21, 2026

The 71% Attrition Cliff: Why 2nd Time Guests Don’t Come Back

Bookboost’s analysis of more than 6 million guest records from 2024‑2026 shows that 71% of guests who return for a second stay never book a third, with only 83,000 of 282,000 second‑time guests reaching a third visit. First‑time guests generate roughly...

By Revenue Hub
The Four Drivers of Revenue Management in the Future
BlogMay 21, 2026

The Four Drivers of Revenue Management in the Future

Revenue management is evolving from a reactive, occupancy‑centric model to a proactive, data‑driven discipline. Hotellistat identifies four future drivers—Signals, Visibility, Personalization, and Costs—that will reshape pricing strategies. Early demand signals from search trends, events, and social media allow hotels to...

By Revenue Hub
Delta Expands SkyMiles Rewards With Exclusive Concerts and World Cup Experiences
BlogMay 20, 2026

Delta Expands SkyMiles Rewards With Exclusive Concerts and World Cup Experiences

Delta Air Lines has broadened its SkyMiles redemption catalog to include high‑profile entertainment and sports experiences. The airline launched the Rolling Stone Residency at Manhattan’s Cherry Lane Theatre, with tickets for American Express SkyMiles cardholders selling out in minutes, and...

By The Bulkhead Seat
Qantas 20% Classic Flight Rewards June 1 – May 9, 2027 (Book By May 25)
BlogMay 20, 2026

Qantas 20% Classic Flight Rewards June 1 – May 9, 2027 (Book By May 25)

Qantas has launched a domestic Classic Flight Rewards sale offering a 20% reduction in required Qantas Points for eligible flights booked by May 25, 2026. The discount applies to travel between June 1, 2026 and May 9, 2027, but only...

By LoyaltyLobby
Simple Checklist to Make Your Hotel Website AI-Friendly
BlogMay 20, 2026

Simple Checklist to Make Your Hotel Website AI-Friendly

The article warns that travelers are moving from traditional search results to AI‑driven chat assistants like ChatGPT, Gemini, and Perplexity for hotel recommendations. Because AI extracts information directly from websites, a hotel’s online presence now hinges on how readable and...

By Revenue Hub
How Hotels and Resorts Should Approach AEO for Real ROI
BlogMay 20, 2026

How Hotels and Resorts Should Approach AEO for Real ROI

Hotels and resorts are turning to Answer Engine Optimization (AEO) to capture direct bookings as AI‑driven search tools dominate traveler discovery. The guide outlines ten practical steps, beginning with clean, structured property data and ending with measurable ROI tracking. By...

By Revenue Hub
Turkish Airlines Miles&Smiles 30% Discount On Business Class Upgrades Select Destinations June 1 – 30, 2026 (Book June 1 –...
BlogMay 20, 2026

Turkish Airlines Miles&Smiles 30% Discount On Business Class Upgrades Select Destinations June 1 – 30, 2026 (Book June 1 –...

Turkish Airlines is offering a 30% mileage discount on business‑class cabin upgrades for Miles&Smiles members on flights to and from Istanbul. The discount applies to upgrades booked between June 1‑15, 2026, for travel occurring any time in June. Over 80 destination...

By LoyaltyLobby
Amsterdam Schiphol Chaos – Hours Long Security Lines
BlogMay 20, 2026

Amsterdam Schiphol Chaos – Hours Long Security Lines

Amsterdam Schiphol Airport reduced its security contractor pool from five to three, sparking severe understaffing and IT glitches. The change caused thousands of passengers to miss flights as security lines stretched beyond an hour, far above the airport’s 10‑minute norm....

By LoyaltyLobby
How Luxury Hotels Can Package Experiences Which Sell Direct
BlogMay 19, 2026

How Luxury Hotels Can Package Experiences Which Sell Direct

Luxury travelers now seek stories, experiences, and moments rather than just a room, forcing independent hotels to rethink their direct‑booking strategies. The most effective approach puts curated experiences—wellness retreats, culinary events, local immersion—front and centre, with rooms positioned as a...

By Revenue Hub
Atlanta Is Considering Ditching the TSA For a Private Screening Company at Hartsfield-Jackson International Airport
BlogMay 19, 2026

Atlanta Is Considering Ditching the TSA For a Private Screening Company at Hartsfield-Jackson International Airport

Atlanta’s City Council approved a 90‑day feasibility study to determine whether Hartsfield‑Jackson International Airport could replace TSA agents with a private security firm under the federal Screening Partnership Program (SPP). The move follows a recent shutdown‑induced staffing shortfall that left...

By Paddle Your Own Kanoo
Multi-Location QSR’s AI Search Invisibility Problem
BlogMay 19, 2026

Multi-Location QSR’s AI Search Invisibility Problem

A new Uberall report finds that 83% of multi‑location quick‑service restaurants (QSRs) are invisible to AI‑driven search answers, even though 86% have a Google presence. AI search selects only a few brands per query, using structured location data, reviews, photos,...

By Modern Restaurant Management
Priority Pass Reveals Its 2026 Excellence Awards
BlogMay 18, 2026

Priority Pass Reveals Its 2026 Excellence Awards

Priority Pass announced the winners of its 2026 Excellence Awards, drawing on more than 700,000 member ratings. Escape Lounges at Portland International Airport (PDX) captured the Global Lounge of the Year honor, praised for its contemporary design and strong regional...

By The Bulkhead Seat
How to Reduce OTA Dependency Using AI: A Guide for Independent Hotels
BlogMay 18, 2026

How to Reduce OTA Dependency Using AI: A Guide for Independent Hotels

Independent hotels rely on OTAs for 63.4% of bookings, paying 15‑25% commissions and facing double‑rate cancellations. AI is emerging as a direct‑booking catalyst, with travel assistants already handling 3‑5% of reservations and projected to reach 10‑15% by 2028. By optimizing...

By Are Morch – Hotel Marketing Blog
Boston Airport Now Lets Travelers Clear TSA Without Going To The Airport — Then Ride A Bus To The Gates
BlogMay 18, 2026

Boston Airport Now Lets Travelers Clear TSA Without Going To The Airport — Then Ride A Bus To The Gates

Starting June 1, Landline’s new Framingham terminal lets Delta and JetBlue travelers check in, drop bags and clear TSA security without stepping foot inside Boston Logan Airport. After a $29 daily parking fee, passengers board a $9 bus that transports them...

By View from the Wing