Performance Management Masterclass

Why It Matters

Effective performance management directly impacts employee development, retention, and productivity, giving firms a competitive edge in talent-driven markets.

Key Takeaways

• Masterclass emphasizes real conversations over paperwork in performance management.
• Participants practice giving corrective and developmental feedback effectively.
• One‑on‑one meetings focus on goals, not just task updates.
• Attendees design actionable objectives aligned with organizational strategy.
• Buddy system ensures post‑training accountability and continuous improvement.

Summary

The video introduces a one‑day Performance Management Masterclass led by L&D veteran Chris Schiller, targeting people managers and HR professionals. Rather than a slide‑heavy lecture, the session promises interactive, hands‑on learning that tackles the real challenges of performance systems.

Key topics include navigating difficult conversations, delivering both corrective and developmental feedback, and conducting one‑on‑one meetings that go beyond task status updates. Participants also learn to craft clear, strategic objectives and experiment with practical tools designed to embed performance management into daily workflows.

Schiller emphasizes the experiential nature of the class, noting, “Don’t expect lots of PowerPoint slides,” and promising an action plan and a post‑course buddy for ongoing support. Attendees are encouraged to share ideas, test techniques, and leave with tangible takeaways.

The masterclass aims to shift performance management from a bureaucratic checklist to a dynamic driver of employee growth, ultimately boosting organizational agility and results.

Original Description

Strengthen performance outcomes by equipping managers with practical, evidence-based tools to

manage performance consistently and fairly. This masterclass helps you move beyond fragmented or reactive performance management, towards building effective, people-centred approaches that improve performance, strengthen capability and deliver sustainable organisational outcomes.

https://shop.cipd.org/product?catalog=Performance-Masterclass

Featuring Chris Schiller, L&D Consultant