Assign Decision-Makers, Not Just Tasks
People often make the mistake of focusing on what should be done while neglecting the more important question of who should be given the responsibility for determining what should be done. That's backward. When you know what you need in a person to do the job well and you know what the person you're putting into it is like, you can pretty well visualize how things will go. #principleoftheday
From Systems Setup to Strategic Growth: My Evolved Roadmap
In 2020, I created something called the Systems Elevation Roadmap. At the time, my focus was about helping founders organize and build the systems inside their businesses so things could run more smoothly. And for where many businesses were at that stage,...
AI Design Tools Force Agencies to Sell Expertise, Not Output
Every agency founder’s quiet fear is that AI will make their business obsolete in six months. That’s not true. It's much worse than that. Six months was last week’s timeline. This morning, Anthropic released Claude Design, a tool that turns a sentence into...
Hire Juniors Without Experience—They Can Be Rockstars
The person we hired for this position turned out to be a rockstar. Strongly recommend other business owners consider opening up junior positions to promising people with no experience and/or no college.
Real‑time Visibility Boosts Supply Chain Resilience and Service
Supply chain visibility = resilience. In disruption situations, 72% reported lacking real-time visibility to resolve issues quickly. One case improved service from 60% range into 90% range by tightening visibility routines + integrating SIOP. https://t.co/oa0MV3MUI0 https://t.co/vHalf9M9wD
Manual Tracking Lets Guarantees Slip, Costing Commissions
Manual guarantee tracking means you remember to check the 30-day placements about 60 percent of the time. The 60-day placements about 40 percent of the time. The 90-day placements about 20 percent of the time. Which is why you’ve paid...
Integrate AI, Triple Margins; Pure AI Startups Fail
90% of the 'AI wrapper' startups are going to die in 12 months. but the founders who integrate AI into their existing businesses are going to 3x their margins. i'm not building an AI company. i'm building a company that happens...
Unreasonable Hospitality: Turn Mistakes Into Competitive Edge
Being 'unreasonable' with how you treat people is the ultimate competitive advantage. My conversation with Will Guidara (@wguidara), who took Eleven Madison Park to the #1 restaurant in the world and helped bring the hit show 𝘛𝘩𝘦 𝘉𝘦𝘢𝘳 to life. 𝗪𝗲 𝗱𝗶𝘀𝗰𝘂𝘀𝘀𝗲𝗱: • 𝗧𝘂𝗿𝗻𝗶𝗻𝗴...
ClickUp's Super Agents Become 24/7 Autonomous Team Members
ClickUp launched AI agents that sit on your org chart, have their own managers, and work 24/7 without burning out. They're called Super Agents and the idea is simple and terrifying at the same time. You describe the job. ClickUp builds the...
Define Future Processes Before Launching Tech Projects
Rushing into tech projects without defining future state processes is a common trap. It speeds things up short-term but creates major delays and problems later, derailing projects and budgets. #ProjectManagement #TechStrategy https://t.co/7TfYgTGW9y
AI Cuts B2B Site Build From 8 Weeks to Days
What typically used to take 8 weeks took me a few days in 2026. In a today’s live AI session at 10AM PT, I’m sharing how I built a full B2B marketing site in 3 days with AI for a new...
Prioritize, Don’t Fill Your Calendar, Avoid Overwhelm
You’re overwhelmed today for one simple reason: You filled your calendar instead of fixing your priorities. Busywork is killing you faster than the competition ever will. Back at my first company, I learned this the hard way.
Finish Small Tasks Inst
Small tasks piling up? Try the 2-Minute Rule: If a task takes less than 2 minutes, do it immediately
Ownership Mindset Demands Equity, Not Extra Hours
A Gen Z employee working at a start-up logged off at 7:00 PM every day. The founder was not happy with this. He spoke to the employee and said, "You need to move beyond the 9–5 mindset. You should think like an owner and...
Small Firms Must Invest Like Giants to Survive
A few years ago I would have told you that a small scrappy company had a big advantage. I've since changed my mind and I understand the big advantages that larger companies have. Once you get a machine rolling down...