Prioritize Important, Not Urgent Tasks to Grow Business
Too many business owners spend time on the urgent and not important stuff. It is comfortable and normal to get stuck in the flow. The important and not urgent stuff is hard, uncomfortable and very easy to procrastinate. But if you do it your business will grow. https://t.co/hZ9ZYTU7QP
AI Boosts Output, but Multiplies Management Fatigue
I had a conversation recently where someone said AI has made them more productive but also somehow more exhausted. I know exactly what they mean. The promise was that AI would take things off your plate. And it does. But what's...
AI Mirrors Brunelleschi: Innovate On‑the‑Fly, Defy Limits
One historical analogy I keep coming back to in thinking about how AI is reshaping knowledge work is the Master Builder, most famously embodied by Brunelleschi In 1418, Florence announced a competition to finish its cathedral, but there was a wrinkle....
Break Silos, Boost Data Sharing Through Collaboration
Connecting Organizational Silos to Leverage Data for a Better Experience https://t.co/T63sqFI6Ht Connecting #silos involves technological & cultural changes. Foster a #culture of #collaboration, implement the right tools/practices, orgs can improve data/info sharing across depts. https://t.co/8tTGf6uWA6
Middle Managers Must Shape, Not Just Fill the Gap
Middle mgrs don’t wait for executives to hand them influence/visibility. They build it, shape it, earn it. Strong middle mgrs don’t sit in the gap btwn strategy & execution; they bridge it and shift from being “caught in the middle”...
American Airlines Begins Grading Flight Attendants' Performance
American Airlines Has Started Issuing Grades To Flight Attendants - View from the Wing https://t.co/6y4rc44wsH
Scaling Advisory Firms: People, Leadership, Equity Strategies
[Latest #FASuccess Episode] What does it take to scale an advisory firm from a small practice into a true enterprise? Today's episode offers a look at what really happens as firms grow into multi-billion-dollar businesses, including hiring strategies, building leadership...
Define Operations First, Then Layer In Technology
Don't get lost in tech. Define your operating model first: workflows, roles, and responsibilities. Then, layer in the technology. This approach prevents wasted time and money on unused tech that disrupts operations. #SupplyChain #BusinessStrategy https://t.co/LhPqnk4ZfT
Airlines Demand Ratings without Giving Attendants Proper Tools
Airlines don’t provide flight attendants with the tools they need to do the job, but they want passengers to rate crew performance. Tell me what’s wrong with this picture?
Recognizing the Overlooked ‘Glue Work’ That Holds Organizations Together
Really great column by @sarahoconnor_ about the revaluation of skills once deemed less promotable such as “glue work” - worth reading if you are one of those people who has kept your organisation together and feel like you have been...
Distinguish Musts From Shoulds to Reclaim Energy
Your life quietly shifts the moment you stop treating everything as equally urgent. Not everything is a must. Some things are just shoulds wearing a loud costume. When you get clear on the difference, decisions get lighter, your calendar breathes, and your energy...
Turn Meeting Notes Into Polished Docs with AI
How my team used AI today: 1. We review doc in meeting and I give feedback. 2. I offer to edit/rewrite. 3. I feed Claude the meeting notes and ask to rewrite doc based on my feedback. 4. I review then share it out. 5. Team member likes it and...
AI Could Automate Team Journaling, Saving $14K Monthly
every sunday I journal through every person on my team. can this role be automated? can AI do 80% of it? last month i cut $14K/month in team costs doing this exercise.
Thoughtful Strategy Docs Spark Excitement and Deeper Collaboration
I just reviewed a 41-page strategy document from a team I hired to help me with a few things. I LOVE working with professionals. Every line in this doc is thoughtful and attentive, reflecting all the conversations and working sessions we’ve...
Hire Talent Above You to Make Organization Better
"If you don’t hire people better than you, the organization gets bigger, not better. But how do you hire for something you don’t understand?" https://t.co/Uhfik3KhRg < what a terrific post from @asmartbear who gives some truly useful advice for interviews
Stopping Routine Projects Sparks Unprecedented Rapid Innovation
Today is Innovation Week Demo Day at Boom Last week we stopped all regularly scheduled projects and everyone worked in small teams to build whatever they thought most important. The result is unhinged. I’ve never seen this pace of good, important work....
Offices Comfort, Not Productivity: Remote Work Wins
I refuse to have my team in the same city. When you're the boss running an office, the amount of wasted time is unbelievable. I know because I did it before. I just don't want anybody around. I want to...
Fix Processes Before Automating for Real Efficiency
More Automation ≠ Better Business Tools can save time. They can also automate bad processes. Fix the system first, then automate it.
Uber's Dual Senior Engineer Tiers Blur Industry Standards
Uber having two senior engineer levels for the first ~10 year of the company was very unique across the industry It caused some frustration as Uber’s Senior 2 (L5B) level was the equivalent of Staff (L6) at most similar companies, and...
Free Your Calendar by Mastering Fewer Priorities
You can create a lot of space in your calendar by simply pursuing fewer things. The key is doing the things you choose to do better than literally anyone else.
Plan Thoroughly, Review Widely, Deploy With Zero Rework
I know this is an unpopular view but I prefer to do a lot of work in planning and get it reviewed by my virtual CEO, DevEx manager, designer and Eng manager in GStack before clicking approve on a plan But...
Clear Mental Clutter with the COD Method
If your brain feels like 37 tabs open… same. You’re not lazy. You’re just holding everything in your head. That’s the problem. The fix is simple: Collect → Organise → Do Get it out of your head. Decide what matters. Actually finish something. That’s how you go from overwhelmed...
Detailed Lead Dossiers Drive Higher LTV and Revenue
One simple thing our revenue agents do is a full on dossier on all inbound leads. Company size, company news, best questions to ask as it relates to what we do and one of my favorite - recommending potential angles for...
Three Mistakes Blocking Your Leap to $1M/Mo
What got you to $300k/mo WONT get you to $1M/mo There are 3 mistakes holding you back… ➡️
When Organizational Structure Silently Stifles Growth
Structure doesn’t just support growth. It can silently stop it, but most organizations don’t notice it happening. Check out my latest newsletter article: Issue #15: The Stem Problem – When Structure Blocks Growth https://t.co/ax7gz8Wae9 #leadership #culture https://t.co/VuD7if5K2v
Built $1B COVID Rescue Program in Weeks
April 20, 2020 was my first day as the GM of the project management team supporting the HR division of our little ATL based airline. As you can imagine, it was an intense and crazy time. Within a week or...
Supply Chain Tech Success Requires Strategy, ROI, and Discipline
Implementing new supply chain technology isn’t just about tools—it’s about strategy, finance, and execution discipline. Here are the core lessons every supply chain leader should master: 🔹 Build a Strong Business Case Executives don’t approve software—they approve financial impact. Clearly calculate ROI and communicate...
Track Performance Drivers, Not Just Outputs, with MAPS
You track performance. But do you track what drives it? Michael Gordon challenges FP&A’s focus on outputs alone. The MAPS framework highlights four drivers: focus, energy, emotions, purpose. 💬 Which one are you not managing? 🔗 https://t.co/AMLjyEn8We https://t.co/mZegLud819
Inside Independent Oil Business: Costs, Price Sweet Spot, Ladnman Reality
NEW ODD LOTS: The truth about running an independent oil and gas biz @tracyalloway and I talk to @Jack_McClendon, CEO of Siena Natural Resources, about rising costs, the sweet spot for oil prices, and how realistic the show Ladnman really is. https://t.co/Wcl305efUH
Fix Foundations Before Scaling; Growth Exposes Weaknesses
Growth is not a strategy. Growth amplifies everything — including your problems. If your unit economics are broken, growth breaks them faster. If your team is misaligned, growth makes it catastrophic. Fix the foundation first. Then grow. Scaling a broken business gets you to...
Daily Habits Separate Thriving SMEs From Struggling Ones
What separates thriving SMEs from those that struggle? It's not luck—it's a commitment to these daily habits of the smartest business minds. Are you in an SME? You can do them too.
Define Future Processes Before S/4HANA to Avoid Delays
Organizations often jump into S/4HANA implementation without defining their future state business processes. This leads to rushed decisions, project delays, or consultants making choices without considering your strategy and priorities. #S4HANA #BusinessProcess #ProjectManagement https://t.co/6WX2iBOXaT
Success Demands Speed: Embrace Change or Fade
Reed Hastings (2011): "My greatest fear at Netflix has been that we wouldn’t make the leap from success in DVDs to success in streaming. Most companies that are great at something, like AOL dialup or Borders bookstores, do not become...
Annoyance Economy Costs More Than Just Time
The ‘Annoyance Economy’ Is More Than Just Annoying https://t.co/dGipoftA8d "such time-sucking, tedious tasks have a meaningful economic impact" -> indeed - there is also a hidden cost of annoyance at the annoyance economy of spam, bots, and "byzantine" cancellation processes...
Juggling Multiple Terminals: Seeking Efficient Workflow Tips
Curious - in this world of constant building how people are setting up their computers and workflows? I have 4-5 terminals going at any given time across 2 Mac minis. right now it feels like I’m playing the piano across...
Tech Alone Won’t Drive Change Without Human Focus
Implementing new tech, especially AI and analytics, makes it easy to focus on the 'shiny object' and neglect the people side of change. Technology isn't enough; you must address the human element too. #ChangeManagement #TechAdoption https://t.co/RI4ojX9vUD
CEOs Ask VPs to Envision AI‑driven Headcount Cuts
Friend at ~2,000 software company just told me last week all the VPs were being asked: “Hypothetically, what could your department’s headcount look like today because of AI?” “We aren’t doing anything…the CEO is just thinking how AI could change the org...
Skip the Pep Talk: 5 Steps to Launch a Business
If you cornered me at a dinner party and asked how to start a business, I wouldn't give you a pep talk. I'd walk you through these 5 steps.
AI Speeds Work, Prompting Shift to Package Pricing
Spoke to a friend whose company has always charged clients based on the hour. Now that AI is allowing his company to complete tasks much faster, it means they’d make less money. So what did they decide to do? Switched from billing based...
Productivity Surge Returns: Early Signs of New Boom
MS: We Are Likely in the Early Stages of Another Productivity Boom Productivity Growth Appears To Be Turning Higher Again https://t.co/M5GiqJzWRW
Agile Missteps Drive 80% ERP Failure Rate
Marketplace challenges and problems with Agile are why only ~20% of ERP projects succeed. Projects often cost nearly 3x initial expectations. #Agile #ERP https://t.co/iCA1vNbaiW
Owners Still Have Bosses and Accountability
Even a company's owners have bosses, in their case, the investors whose money is being spent to achieve their goals. If the owners are self-funded, they still have to make their clients and employees happy. And they can't escape the...
Real Project Work Starts on Day One, Not Kickoff
Project kickoff excitement often masks a crucial oversight: the real work begins on day one, long before training or communication. Embrace the relief of ditching fragmented info for new tech, but remember day one is when implementation truly starts. #ProjectManagement...
Undocumented Knowledge Cripples Teams When Experts Vacation
𝗗𝗮𝘆 𝟮. 𝗛𝗲’𝘀 𝘀𝘁𝗶𝗹𝗹 𝗶𝗻 𝗠𝗲𝘅𝗶𝗰𝗼. 𝗜𝘁’𝘀 𝗴𝗲𝘁𝘁𝗶𝗻𝗴 𝘄𝗼𝗿𝘀𝗲. Yesterday the file was on his desktop and the formula was in his head. Today there are 14 versions of the same file. The monthly accruals are “based on a vibe.” And someone...
Operations Managers: The Invisible Engine Driving Tech Success
Operations Manager is one of the most underestimated titles in tech. People hear it and think logistics or back office work. In 2026 at a tech company this role is the engine behind everything that does not break visibly but...
Next‑Gen Advisors Boost Capacity and Succession Planning
Hiring Next-Gen Associate Advisors: A Guide To Recruiting, Training, And Retaining For Your RIA ➡️ Next-gen advisors are well-suited to non-producer advisory roles that solve for capacity and succession, and how setting the right expectations can help them provide the...
Six Proven Systems to Supercharge Your Productivity
Proven productivity systems that work. 1. PARA: Organizes your digital workspace 2. Second Brain: Stores knowledge 3. GTD: Manages tasks: Capture 👉 Clarify 👉 Organize 👉 Do it 👉 Review 4. Time Blocking: Controls your schedule 5. Rule of One: Protects focus 6. Habit Tracker: Builds...
AI-Driven Dynamic Pricing Aligns Sales and Finance
Machine learning enables dynamic pricing through demand signals and competitive data in real time. As margins narrow and volatility grows, algorithmic updates align sales and finance around measurable targets and limit manual pricing decisions. Microblog by @antgrasso https://t.co/qNFrchAIzD
Solve the Right Problem, Not Just Execute Well
The most expensive mistake in business isn't a bad hire or a failed launch. It's solving the wrong problem really well. Execution without diagnosis is just expensive activity. Make sure the problem is real. Make sure it hurts enough. Make sure people will...
AA's New Staffing System Sparks Senior Pilot Union Threat
American Airlines Launched A New System To Keep Flights Staffed — Angry Senior Pilots Could Overthrow Their Union - View from the Wing https://t.co/pik4DNs7FK