Scaling Global Organizations in the Age of AI with ServiceNow CEO Bill McDermott
In this episode, ServiceNow CEO Bill McDermott discusses how AI and SaaS are reshaping enterprise platforms, emphasizing the massive hidden costs of replacing legacy systems with AI models. He shares personal leadership lessons—from buying a deli as a teen to rising through Xerox and SAP—highlighting the importance of customer focus, resilience, and disciplined execution. McDermott explains ServiceNow’s strategy for the next decade, positioning its platform as a human‑centric alternative to the so‑called "SaaS‑pocalypse" and stressing that AI should augment, not replace, human connection. He also offers advice on cultivating agency and confidence in employees, arguing that these skills can be taught through practice and coaching.
#321 Anthony Collins Founder at Work Better Studio - Lean Thinking in Hospitality: Fix the System, Not the People
In this episode, Michael Tinser talks with Anthony Collins, founder of Work Better Studio and former CEO of Top Flight Travel Group, about applying lean thinking to hospitality. Collins explains how focusing on fixing systemic processes—not blaming people—can boost profitability,...
Leading without a Script
The episode explores the hidden costs of ambiguous leadership through the fictional story of Rahul, a junior employee forced to "lean in" without clear direction, resulting in burnout and a missed opportunity for feedback. The host and guest, an HR...
Nike’s Reality Check
The episode examines Nike’s ongoing turnaround under CEO Elliot Hill, focusing on flat Q3 sales, investor impatience, and the brand’s struggle to craft a compelling narrative despite strong product innovation and scale. BOF analyst Mike Sykes highlights modest wins in...
Inside PepsiCo’s Supply Chain Command Center with Brad Rogers, Supply Chain Planning Director at PepsiCo
In this episode of Unpacked, Brad Rogers, Supply Chain Planning Director at PepsiCo, walks listeners through the design and operation of PepsiCo’s Northeast beverage command center. He emphasizes the human‑centric, cross‑functional approach that keeps the center proactive rather than reactive,...
How to Double EBITDA in 3 Years The Multi-Unit Retail Playbook
In this episode of the Raw Selection Private Equity Podcast, Jeff Helfgott, CEO of Boardroom Salon, shares his playbook for doubling EBITDA in three years within a multi‑unit retail business. He emphasizes that talent assessment and development are as critical...
The Builders Are Stuck in Admin Work, & It Is Killing Construction Productivity with Jennifer Hohman
In this episode, Jennifer Hohman, CTO of Baker Construction, discusses how excessive administrative tasks are dragging down productivity in the construction sector. Drawing on her diverse background in IT, oil & gas, and now concrete construction, she highlights the industry's...
Who Needs VCs when You Have Friends Like These?
In this episode, Zen Liu, co‑founder and CEO of RunPod, explains how his team bypassed traditional venture‑capital funding and built a GPU‑focused cloud platform directly from community feedback. Starting with basement‑hosted servers, they launched a free, Reddit‑promoted dev‑environment product that...
The Canary Code and What Neurodivergent Employees Are Trying to Tell You with Ludmila Praslova
In this episode, Brandon Laws talks with Dr. Lyudmila Praslova, an organizational psychologist and author of *The Canary Code*, about how neurodivergent employees act as early warning signals for toxic workplace cultures. She explains the pitfalls of the traditional business...
From Chaos to Predictable Pipeline: A GTM Audit That Turns Into a 90-Day Plan
In this episode, host Javier Lozano explains how a comprehensive go‑to‑market (GTM) audit can transform chaotic, unpredictable B2B pipelines into a structured 90‑day growth plan. He walks listeners through the audit’s three phases—kickoff and questionnaire, customer‑journey mapping workshop, and a...
Strengthening Family Office Strategy and Culture with Mark Daniell
In this episode, Mark Daniell, chairman of Raffles Family Wealth Trust, shares his four‑decade journey from a New England family legacy to leading global advisory work for ultra‑high‑net‑worth families. He defines family‑office strategy as the art and science of informed...
How Regional Grocers Can Win With Fresh Over The Next Decade | 5IM
Jeremy Levine, senior director at Alvarez & Marsal’s Consumer & Retail Group, explains why fresh departments are a strategic priority for regional grocers, driven by consumer shifts toward healthier, protein‑rich diets and away from processed foods. He highlights that fresh...
The Free Playbook Behind This Week’s Episode
In this episode of the Liquid Launch Project, host Matthew R. Mian and co‑host Luigi Rosa Bianco interview Yaren Ghosn, founder of Fractional Partners, about his publicly available "Clarity Playbook" for $2‑$20 million revenue companies. Ghosn explains that instead of the...
Lead Better - Why Meetings Are Often Less Productive Than They Could Be
In this episode of Lead Better, hosts Scott Baker, Sierra Holland, and guest Mikey dissect why meetings often fall short of their potential and explore practical tactics to boost productivity. They highlight the low rates of pre‑read completion—under 50% generally...
I Built a Custom Slack Inbox. It Was Easier than You’d Think. | Yash Tekriwal (Clay)
Yash Tekriwal, head of education at Clay, engineered a custom Slack inbox that automatically categorizes more than 150 daily notifications into action‑required, read‑later, and FYI buckets. He built the system using Perplexity Computer and OpenClaw, showcasing how AI‑assisted tools can...