Charter

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Independent future-of-work publication for leaders; flexible work, AI, culture, and management practices.

The Debate over What's Driving Entry-Level Hiring
NewsJun 8, 2026

The Debate over What's Driving Entry-Level Hiring

Recent studies from the New York Federal Reserve and an academic paper argue that the rise of remote work is linked to a slowdown in graduate hiring and higher unemployment among Gen Z. The research points to a correlation between work‑from‑home...

By Charter
Why Companies Are 'Treading Water' On Leadership Development
NewsJun 4, 2026

Why Companies Are 'Treading Water' On Leadership Development

Companies are increasingly "treading water" on leadership development as budgets shrink and AI reshapes talent priorities. Wharton professor Peter Cappelli warns that layoffs, expanded spans of control, and rising burnout are accelerating a decades‑long decline in investment in people. The...

By Charter
How 1Password Transformed Its Employer Brand to Compete for Cybersecurity Talent
NewsJun 1, 2026

How 1Password Transformed Its Employer Brand to Compete for Cybersecurity Talent

Since Katya LaViolette became chief people officer in 2022, 1Password has expanded from under 500 to more than 1,500 employees across six countries. She repositioned the employer brand from a peripheral concern to a strategic asset, targeting the ultra‑scarce pool...

By Charter
The New Talent Imperative: How Leading Organizations Are Getting Serious About AI Skills
NewsMay 26, 2026

The New Talent Imperative: How Leading Organizations Are Getting Serious About AI Skills

Leading firms are recognizing that AI tool deployment alone won’t deliver value without a parallel focus on employee AI capabilities. A recent webinar highlighted how organizations are defining, sourcing, assessing, and developing AI skills for non‑technical roles, from basic literacy...

By Charter
How One Company Shrunk Its Performance Review Process From Eight Weeks to 48 Hours
NewsMay 18, 2026

How One Company Shrunk Its Performance Review Process From Eight Weeks to 48 Hours

Remote, the HR‑software provider, slashed its performance‑review cycle from eight weeks to just 48 hours after a three‑year overhaul led by Chief People Officer Barbara Matthews. The previous system suffered from rating inflation, misaligned expectations, and low trust, mirroring broader...

By Charter
Agentic AI as the Next Major HR Technology Frontier
NewsMay 13, 2026

Agentic AI as the Next Major HR Technology Frontier

Agentic AI—systems that act autonomously, make decisions and collaborate across workflows—has emerged as the next major frontier in HR technology. A recent webinar featuring ADP, Zapier and Charter executives clarified how agentic AI differs from current predictive tools and highlighted...

By Charter
Why the New York Fed Created a ‘Department of Doubt’
NewsMay 11, 2026

Why the New York Fed Created a ‘Department of Doubt’

The New York Federal Reserve created an internal Applied Critical Thinking (ACT) unit, dubbed the “Department of Doubt,” to inject systematic skepticism into its policy‑making process. Led by Meg McConnell, the team runs black‑swans simulations, documents forecasts, and forces staff to consider...

By Charter
Charter: How to Combat the Physical Toll of Desk Work
NewsMay 10, 2026

Charter: How to Combat the Physical Toll of Desk Work

NPR host Manoush Zomorodi’s new book “Body Electric” and its accompanying study reveal that brief, frequent movement breaks dramatically reduce the physical strain of sedentary desk work. The program, which engaged 23,000 participants, showed that five minutes of gentle activity...

By Charter
Book Briefing: ‘Mission Ready’ by Lindy Elkins-Tanton
NewsMay 7, 2026

Book Briefing: ‘Mission Ready’ by Lindy Elkins-Tanton

Lindy Elkins‑Tanton, director of the Berkeley Space Sciences Laboratory and leader of NASA’s $1.2 billion Psyche asteroid mission, has released “Mission Ready,” a guide on building high‑performing teams under pressure. Drawing from her experience steering the Psyche spacecraft, she argues that...

By Charter
Why Your AI Efforts Have a Culture Problem
NewsMay 7, 2026

Why Your AI Efforts Have a Culture Problem

Microsoft’s 2026 Work Trend Index, based on a survey of 20,000 workers in ten countries, reveals that organizational culture and manager support are twice as predictive of employees perceiving AI as beneficial compared with individual mindsets. Only 19% of respondents...

By Charter
Spring Cleaning for Your AI Tools
NewsMay 4, 2026

Spring Cleaning for Your AI Tools

AI chatbots like Anthropic's Claude now retain a rolling memory of prior conversations, updating it every 24 hours to provide contextual continuity. Users can disable this memory, but doing so strips the model of useful context. Similar persistent‑memory features exist...

By Charter
A Case Study for Redesigning Work for Longer Careers
NewsMay 4, 2026

A Case Study for Redesigning Work for Longer Careers

U.S. life expectancy hit a record 79 years, prompting workers to extend their careers well past traditional retirement ages. People over 75 now represent the fastest‑growing segment of the American labor force, and a larger share are staying employed beyond...

By Charter
Leading in the Age of AI: When Management Becomes the Differentiator
NewsApr 28, 2026

Leading in the Age of AI: When Management Becomes the Differentiator

Organizations are pouring resources into AI fluency—employees’ ability to use AI tools, build workflows, and embed AI in daily tasks. Yet a growing constraint is emerging: as AI expands team capabilities, performance will increasingly hinge on how those teams are...

By Charter
How Team Familiarity Can Speed Decision Making During a Crisis
NewsApr 27, 2026

How Team Familiarity Can Speed Decision Making During a Crisis

A new study led by Wharton postdoctoral fellow Alexandra Bray shows that team familiarity dramatically speeds decision making, especially in low‑uncertainty crises. In routine settings, teams that have worked together make choices about six minutes faster than ad‑hoc groups. When...

By Charter
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