Claims Journal

Claims Journal

Publication
0 followers

Insurance claims industry news and analysis across litigation, fraud, AI/technology, auto, catastrophe, and policy issues.

Family of Florida Mass Shooting Victim Suing OpenAI
NewsMay 12, 2026

Family of Florida Mass Shooting Victim Suing OpenAI

The family of Tiru Chabba, killed in the 2025 Florida State University shooting, filed a federal lawsuit against OpenAI, alleging that ChatGPT supplied the gunman with detailed weapon and timing information and failed to flag the conversations. The complaint labels the...

By Claims Journal
Sabotage Threats Have Put Europe’s Power Networks on Alert
NewsMay 12, 2026

Sabotage Threats Have Put Europe’s Power Networks on Alert

European utilities are escalating physical security for power networks after Russia’s war in Ukraine exposed vulnerabilities. Poland’s grid operator now flies sensor‑equipped helicopters along high‑voltage corridors, while the EU calls for $1.4 trillion of grid investment by 2040, including a $275 billion...

By Claims Journal
California County Suing Meta Over Scam Ads
NewsMay 11, 2026

California County Suing Meta Over Scam Ads

Santa Clara County has filed a class‑action lawsuit against Meta Platforms, accusing the company of profiting from fraudulent ads on Facebook and Instagram. The complaint cites internal documents that suggest Meta generated up to $7 billion annually from high‑risk scam ads...

By Claims Journal
Australia Regulator Calls for Urgent Cybersecurity Action to Counter Mythos
NewsMay 11, 2026

Australia Regulator Calls for Urgent Cybersecurity Action to Counter Mythos

Australia’s securities regulator ASIC has urged the financial services industry to act quickly on cyber risks posed by frontier AI models such as Anthropic’s Mythos. The commission warned that AI can uncover long‑standing vulnerabilities in days, compressing a typical twelve‑month...

By Claims Journal
Travelers: Aging Workforce, New Employees Drive Complexity in Injury Claims
NewsMay 11, 2026

Travelers: Aging Workforce, New Employees Drive Complexity in Injury Claims

Travelers’ 2026 Injury Impact Report shows that while overall workplace injury rates have fallen, recovery times are lengthening, especially for older workers. Employees aged 60 and above experience an average 97‑day recovery, over two weeks longer than the 80‑day overall...

By Claims Journal
Meta Challenges UK Regulator Over Online Safety Fees, Fines
NewsMay 8, 2026

Meta Challenges UK Regulator Over Online Safety Fees, Fines

Meta is contesting Ofcom’s method of calculating Online Safety Act fees and fines, arguing that using worldwide revenue inflates potential penalties. The UK regulator can levy fines up to 10% of a platform’s global earnings, a figure Meta says is...

By Claims Journal
Balancing Technology and Expertise in Property Insurance Claims
NewsMay 8, 2026

Balancing Technology and Expertise in Property Insurance Claims

The property insurance sector is rapidly adopting data, automation, and AI to streamline claim intake, triage, and processing. While these technologies deliver faster cycle times and greater consistency, the article stresses that expert judgment remains essential for accurate outcomes, especially...

By Claims Journal
Europe’s First Robotaxi Service Is Underway in Croatia at $2.33 a Ride
NewsMay 8, 2026

Europe’s First Robotaxi Service Is Underway in Croatia at $2.33 a Ride

Verne, a Croatian startup, has rolled out Europe’s first commercial robotaxi service in Zagreb, deploying a fleet of ten electric Arcfox Alpha T5 SUVs equipped with Pony AI’s autonomous software. Rides are priced at a flat €1.99 (approximately $2.33) within a 35‑square‑mile...

By Claims Journal
Michigan High Court Sides With Progressive in Policy Misrepresentation Case
NewsMay 8, 2026

Michigan High Court Sides With Progressive in Policy Misrepresentation Case

The Michigan Supreme Court upheld an appellate ruling that insurer Progressive could rescind a personal‑injury‑protection (PIP) policy after the insured, Janice Sherman, misrepresented her garaging location and household composition. Had she disclosed accurately, her premium would have risen about 83%,...

By Claims Journal
Ransom Attacks up, but Payments Headed Down as Cyber Becomes Top of Mind
NewsMay 7, 2026

Ransom Attacks up, but Payments Headed Down as Cyber Becomes Top of Mind

Cowbell’s 2026 cyber‑insurance claims report shows ransomware incidents jumped 45% last year, while average ransom payments fell about 44% from 2022 to 2025. The decline is linked to better incident‑response planning, stronger negotiation tactics, and more disciplined claims handling. Threat...

By Claims Journal
Meta Asks California Judge to Throw Out Landmark Social Media Addiction Verdict
NewsMay 7, 2026

Meta Asks California Judge to Throw Out Landmark Social Media Addiction Verdict

Meta Platforms has petitioned a Los Angeles judge to overturn a March jury verdict that held it liable for a woman’s depression linked to its platforms. The jury awarded $4.2 million against Meta and $1.8 million against Google, finding both companies negligent...

By Claims Journal
White House Prepares Order to Boost AI Security, Hassett Says
NewsMay 6, 2026

White House Prepares Order to Boost AI Security, Hassett Says

The White House is drafting an executive order to create a vetting system for new AI models after Anthropic’s Mythos demonstrated the ability to locate network vulnerabilities. National Economic Council Director Kevin Hassett likened the proposed safety review to the...

By Claims Journal
No, Florida Lawmakers Did Not Repeal the No-Fault Auto Insurance Law
NewsMay 6, 2026

No, Florida Lawmakers Did Not Repeal the No-Fault Auto Insurance Law

Florida’s 55‑year‑old no‑fault personal injury protection (PIP) law has not been repealed, despite recent headlines claiming otherwise. Bills to eliminate PIP surfaced in the 2025 and 2026 sessions but died in committee, and Governor DeSantis vetoed a 2021 repeal attempt....

By Claims Journal
Insurer QBE Faces Investor Pressure Over Extreme Weather Risks
NewsMay 5, 2026

Insurer QBE Faces Investor Pressure Over Extreme Weather Risks

Australian Ethical Investment, which manages about $10 billion, is pressing QBE Insurance Group for more detail on its exposure to extreme‑weather risks. The pension fund, holding roughly $46 million of QBE shares, has filed a shareholder resolution backed by about 100 investors...

By Claims Journal
United Jet Hit Pole, Truck During Newark Landing Approach
NewsMay 5, 2026

United Jet Hit Pole, Truck During Newark Landing Approach

United Airlines Flight 169, a Boeing 767‑400 arriving from Venice, clipped a light pole and struck a tractor‑trailer on the New Jersey Turnpike during its final approach to Newark Liberty International Airport on May 3, 2026. The aircraft landed safely...

By Claims Journal
Iran Delivers New Proposal to US as Hormuz Remains Shut
NewsMay 1, 2026

Iran Delivers New Proposal to US as Hormuz Remains Shut

Iran delivered a fresh proposal to the United States via Pakistan, though the content on Hormuz and its nuclear program was not disclosed. President Trump reaffirmed his commitment to a naval blockade of Iranian ports, arguing it will pressure Tehran...

By Claims Journal
Grant Thornton: Insurers See AI Gains but Face Governance Gap
NewsMay 1, 2026

Grant Thornton: Insurers See AI Gains but Face Governance Gap

A Grant Thornton 2026 AI Impact Survey of 100 insurers shows AI is delivering measurable benefits—52% report revenue growth, 62% see better decision‑making and half claim cost reductions. Yet governance gaps persist: 44% say compliance challenges cause AI project failures...

By Claims Journal
FM Planning Its Largest Membership Credit of $1.5 Billion on Loss Prevention
NewsMay 1, 2026

FM Planning Its Largest Membership Credit of $1.5 Billion on Loss Prevention

FM, a Fortune 500 mutual insurer, announced a $1.5 billion membership credit for eligible commercial‑property policyholders, the largest credit in its history. The credit reflects the impact of more than 48,000 loss‑prevention recommendations that FM says cut property‑risk exposure by roughly $1 trillion...

By Claims Journal
Carmakers Bank on $2.3B in Future Tariff Refunds
NewsApr 30, 2026

Carmakers Bank on $2.3B in Future Tariff Refunds

Automakers are booking anticipated tariff refunds after a February Supreme Court decision invalidated portions of the Trump administration’s import duties. Ford, GM, Mercedes‑Benz and Stellantis collectively recorded about $2.3 billion in expected reimbursements, lifting first‑quarter earnings but not yet cash flow....

By Claims Journal
Allstate Quarterly Profit Jumps on Sharp Drop in Catastrophe Losses
NewsApr 30, 2026

Allstate Quarterly Profit Jumps on Sharp Drop in Catastrophe Losses

Allstate’s first‑quarter profit surged to $2.43 billion, driven by a dramatic reduction in catastrophe losses that fell to $1.24 billion, down from $2.20 billion a year earlier. The insurer’s property‑liability combined ratio improved to 82%, well under the 97.4% ratio recorded in the...

By Claims Journal
OpenAI Sued by Families of Canada School Shooting Victims
NewsApr 29, 2026

OpenAI Sued by Families of Canada School Shooting Victims

OpenAI faces two new lawsuits in a San Francisco federal court filed by families of victims from the February Tumbler Ridge school shooting. The complaints claim the company knew the suspect was planning violence after monitoring ChatGPT interactions, yet deliberately chose...

By Claims Journal
IIHS: Speeders Are More Likely to Be on Their Cellphones Too
NewsApr 29, 2026

IIHS: Speeders Are More Likely to Be on Their Cellphones Too

The Insurance Institute for Highway Safety (IIHS) found that drivers who exceed speed limits are also more likely to use their cellphones. For every 5 mph over the limit, phone‑handling time rises 12% on limited‑access roads and 3% on arterial streets....

By Claims Journal
Florida Woman Drives Elevated Pickup Over Lamborghini Sports Car in Parking Lot
NewsApr 29, 2026

Florida Woman Drives Elevated Pickup Over Lamborghini Sports Car in Parking Lot

A lifted Chevrolet Silverado in Lake Nona, Florida, drove over a $250,000 Lamborghini Huracán in a gym parking lot, sparking a viral video. The truck’s elevated front end prevented the driver from seeing the low‑slung sports car, which was backing...

By Claims Journal
Sony Defeats UK Suit Over Performers’ Rights for Classic Hendrix Albums
NewsApr 28, 2026

Sony Defeats UK Suit Over Performers’ Rights for Classic Hendrix Albums

Sony Music won a London High Court case that dismissed claims by the estates of Jimi Hendrix’s bassist Noel Redding and drummer Mitch Mitchell. The court held that the 1966 contract the band signed covered all present and future methods...

By Claims Journal
With Lower Q1 Insured Losses, Re/Insurers Well-Placed for More Costly Quarters Ahead
NewsApr 28, 2026

With Lower Q1 Insured Losses, Re/Insurers Well-Placed for More Costly Quarters Ahead

Natural‑catastrophe insured losses in Q1 2026 totaled about $20 billion, roughly 26% below the ten‑year average and 6% above the 21st‑century mean. The United States accounted for 79% of those losses, driven by winter and severe convective storms. Gallagher Re and Aon report...

By Claims Journal
Microsoft Facing UK Antitrust Lawsuit From Slack Over Teams ‘Bundling’
NewsApr 27, 2026

Microsoft Facing UK Antitrust Lawsuit From Slack Over Teams ‘Bundling’

Slack and its parent Salesforce have filed a lawsuit in London’s High Court accusing Microsoft of anticompetitive bundling of its Teams app with Office. The complaint alleges that tying Teams to Office limits customer choice and harms rivals in the...

By Claims Journal
Danaher Reaches $172.5M Settlement With Shareholders Over Post-Pandemic Outlook
NewsApr 24, 2026

Danaher Reaches $172.5M Settlement With Shareholders Over Post-Pandemic Outlook

Danaher agreed to a $172.5 million all‑cash settlement with shareholders who alleged the company inflated demand for its bioprocessing equipment as the COVID‑19 pandemic waned. The case, filed in a Washington, D.C. federal court, is the largest securities class‑action settlement there...

By Claims Journal
Rimkus Promotes Gaudet and Hensen to Support Built Environment Team
NewsApr 24, 2026

Rimkus Promotes Gaudet and Hensen to Support Built Environment Team

Rimkus announced two senior appointments to bolster its Built Environment Solutions (BES) unit. Walter Gaudet was named vice president of BES Canada, while Michael Hensen became vice president of technical excellence for BES across North America. Gaudet will drive the expansion of...

By Claims Journal
A 16,000% Problem: Why Workers’ Comp Can’t Get Drug Costs Under Control
NewsApr 24, 2026

A 16,000% Problem: Why Workers’ Comp Can’t Get Drug Costs Under Control

Pharmacy costs in workers’ compensation are soaring because many states prohibit the use of contracted pharmacy networks. Without cost‑sharing, injured employees have no incentive to shop around, allowing out‑of‑network dispensers to charge markups exceeding 16,000 % compared with PBM rates. Private‑label...

By Claims Journal
Lawsuit Accuses JetBlue of Using Personal Customer Data to Raise Fares
NewsApr 23, 2026

Lawsuit Accuses JetBlue of Using Personal Customer Data to Raise Fares

JetBlue is being sued in a proposed class action that alleges the airline uses customers' personal data to set ticket prices, a practice dubbed “surveillance pricing.” The complaint claims JetBlue hides tracking tools and shares data with third‑party vendors that...

By Claims Journal
Nationwide: Drivers Feel Roads Are Less Predictable Amid Distracted and Aggressive Behavior
NewsApr 23, 2026

Nationwide: Drivers Feel Roads Are Less Predictable Amid Distracted and Aggressive Behavior

Nationwide’s latest survey of 1,805 drivers shows that nearly nine‑in‑ten respondents perceive a rise in unsafe behaviors on U.S. roads, citing more cellphone use, faster speeds and frequent road‑rage incidents. Forty percent of all drivers report heightened stress, while more...

By Claims Journal
State High Court Weighs in on Woman Taken for Organ Donation But Was Still Alive
NewsApr 23, 2026

State High Court Weighs in on Woman Taken for Organ Donation But Was Still Alive

A Mississippi woman declared brain‑dead was taken to the state organ recovery agency, only to revive with signs of life, prompting lawsuits alleging negligence and unauthorized sedation. The daughter’s bystander claim was dismissed, while the broader question of whether the...

By Claims Journal
Scientists Burn Homes to Figure Out How to Best Protect Them in Wildfires
NewsApr 22, 2026

Scientists Burn Homes to Figure Out How to Best Protect Them in Wildfires

The Insurance Institute for Business & Home Safety (IBHS) in Richburg, South Carolina, has deliberately set fire to 13 replica homes to study how structures behave under extreme wildfire conditions. By equipping the houses with sensors, cameras and varied exterior...

By Claims Journal
UK Must Brace for Rise in State-Backed Cyberattacks, Security Chief Says
NewsApr 22, 2026

UK Must Brace for Rise in State-Backed Cyberattacks, Security Chief Says

The head of the UK National Cyber Security Centre warned that state‑backed cyberattacks will rise, with China, Iran and Russia responsible for most high‑impact incidents. The NCSC handles about four nationally significant incidents weekly, while ransomware remains the most common...

By Claims Journal
Microsoft Must Face $2.8B UK Lawsuit Over Cloud Computing Licenses
NewsApr 22, 2026

Microsoft Must Face $2.8B UK Lawsuit Over Cloud Computing Licenses

A London Competition Appeal Tribunal has certified a mass lawsuit alleging Microsoft overcharged roughly 60,000 UK businesses by up to £2.1 billion ($2.8 billion) for Windows Server licenses used on rival cloud platforms such as AWS, Google Cloud and Alibaba. Plaintiffs claim...

By Claims Journal
Purdue’s $5.5B Sentencing for Opioid Charges Delayed After Victims Show at Court
NewsApr 22, 2026

Purdue’s $5.5B Sentencing for Opioid Charges Delayed After Victims Show at Court

A federal judge postponed Purdue Pharma's criminal sentencing by a week to accommodate in‑person victim testimony after protesters arrived at the courtroom. The delayed hearing will still consider Purdue's 2020 guilty plea, which carries a $3.5 billion criminal fine and $2 billion...

By Claims Journal
Adjusters: Why the Indemnification Clause Should Stay Top of Mind
NewsApr 22, 2026

Adjusters: Why the Indemnification Clause Should Stay Top of Mind

The article explains that an indemnification clause in construction contracts determines which party bears defense costs and liability, but its enforceability hinges on precise drafting and state law. Anti‑indemnity statutes, such as Texas’s 2011 act, can nullify overly broad clauses,...

By Claims Journal
Business Interruption Claims Arising From the Middle East Conflict
NewsApr 21, 2026

Business Interruption Claims Arising From the Middle East Conflict

The ongoing Middle East conflict is crippling commercial activity, with Strait of Hormuz traffic dropping from 138 vessels per day to near zero and tourism losing at least $600 million in daily visitor spending. Insurers must navigate war‑and terrorism‑exclusion clauses while...

By Claims Journal
Wildfires Used to ‘Sleep’ at Night. Climate Change Has Them Burning Overtime
NewsApr 21, 2026

Wildfires Used to ‘Sleep’ at Night. Climate Change Has Them Burning Overtime

A new study in Science Advances finds that fire‑prone weather hours across the United States and Canada are now 36% higher than they were five decades ago, adding roughly 550 extra burning hours to California and up to 2,000 in...

By Claims Journal
Hormuz Traffic at Standstill After Iran Abruptly Ends Reopening
NewsApr 20, 2026

Hormuz Traffic at Standstill After Iran Abruptly Ends Reopening

Commercial traffic through the Strait of Hormuz has stalled after a brief, confused reopening over the weekend collapsed when the U.S. Navy seized an Iranian cargo vessel near Jask. The seizure, the first of its kind during the U.S. blockade,...

By Claims Journal
AI for the Defense: Should Insurers or Law Firms Pay?
NewsApr 20, 2026

AI for the Defense: Should Insurers or Law Firms Pay?

The 2026 CLM Litigation Management Study finds carriers split evenly on who should foot the bill for AI tools used by defense law firms—50% say firms should pay, while the other half remain undecided. No respondent indicated insurers should contribute,...

By Claims Journal
Global Financial Watchdog to Share Insights on Anthropic’s Mythos
NewsApr 20, 2026

Global Financial Watchdog to Share Insights on Anthropic’s Mythos

The Financial Stability Board (FSB) is collecting data from its members on the potential systemic risks posed by Anthropic’s Mythos AI model, aiming to disseminate findings to regulators and central bankers worldwide. Bank of Canada Governor Tiff Macklem highlighted the urgency...

By Claims Journal
AI Use in Cybersecurity Could Show Holes in Short Term, Says Fitch
NewsApr 20, 2026

AI Use in Cybersecurity Could Show Holes in Short Term, Says Fitch

U.S. cyber insurers rebounded in 2025, posting an 11% rise in direct written premiums after two years of decline. Fitch Ratings warns that AI tools such as Anthropic’s Mythos model could generate short‑term security gaps as they automate threat intelligence...

By Claims Journal
Legal Analysis: Insurer Subrogation Rights Under Scrutiny
NewsApr 17, 2026

Legal Analysis: Insurer Subrogation Rights Under Scrutiny

Two recent decisions—Axis Insurance Co. v. Barracuda Networks and Travelers Casualty v. Blackbaud—clarify when cyber insurers can pursue subrogation against vendors. The First Circuit rejected Axis’s equitable indemnification and breach‑of‑contract claims because the insurer lacked a direct contract with Barracuda,...

By Claims Journal
Travelers Profit Rises on Stronger Underwriting, Lower Catastrophe Losses
NewsApr 17, 2026

Travelers Profit Rises on Stronger Underwriting, Lower Catastrophe Losses

Travelers Companies posted a first‑quarter core profit of $1.7 billion, or $7.71 per share, a dramatic rise from $443 million a year earlier. The turnaround was driven by a $1.17 billion underwriting gain and a sharp drop in catastrophe losses to $761 million, down...

By Claims Journal
Zantac Suits Tossed by Delaware Judge for Flawed Cancer Link
NewsApr 17, 2026

Zantac Suits Tossed by Delaware Judge for Flawed Cancer Link

A Delaware Superior Court judge dismissed all pending Zantac cancer lawsuits, finding plaintiffs failed to provide credible evidence linking the heartburn drug to cancer. The ruling frees Sanofi, GSK, Pfizer and Boehringer from further state‑court trials in Delaware. The decision...

By Claims Journal
Nord Stream Blasts Due to War, Say Insurers Seeking to Avoid Pay Out
NewsApr 16, 2026

Nord Stream Blasts Due to War, Say Insurers Seeking to Avoid Pay Out

Nord Stream AG is suing Lloyd's and Arch Insurance for nearly €580 million (about $684 million) after the 2022 explosions that crippled its Baltic Sea gas pipelines. Insurers argue the policy excludes war‑related damage, contending the blasts were linked to the Ukraine...

By Claims Journal
BP Faces Lawsuit Over 500 Deaths in Kenyan Exploration Area
NewsApr 16, 2026

BP Faces Lawsuit Over 500 Deaths in Kenyan Exploration Area

A class‑action suit filed by nearly 300 petitioners accuses BP Plc and Kenyan authorities of causing roughly 500 deaths through the disposal of hazardous waste at oil‑exploration sites in northern Kenya. The complaint alleges that heavy metals and radioactive material...

By Claims Journal
US Trade Chief Says Tech Restrictions to Block Chinese Carmakers
NewsApr 14, 2026

US Trade Chief Says Tech Restrictions to Block Chinese Carmakers

U.S. Trade Representative Jamieson Greer announced that new restrictions on foreign‑entity connected‑vehicle technology will take effect over the next 12‑18 months, effectively blocking Chinese automakers from entering the U.S. market. The rules target "foreign entities of concern" such as BYD...

By Claims Journal