In this episode you’ll learn:
• The quote Royden likes (2:49)
• Royden’s background (4:08)
• Whether your lean operating system is talking or singing (12:53)
• Phase 1: Stabilize (16:27)
• Phase 2: Standardization (22:57)
• Phase 3: Continuous Improvement (28:44)
• A summary of the operating system (30:43)
• Royden’s final words of wisdom (35:48)
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What Do You Think?
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