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Accenture and Carnegie Mellon launch AI Adoption Maturity Model
Accenture and Carnegie Mellon University have released a downloadable AI Adoption Maturity Model to guide enterprises and government agencies from experimentation to scalable, value‑driven AI deployment. The framework is built on analysis of more than 100 maturity initiatives, 25 executive interviews and surveys of nearly 600 practitioners.
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Bain Study Finds Companies Miss AI Savings Targets because Humans Keep Getting in the Way
**AI budgets are growing, but returns aren't keeping up.** A [Bain & Company survey](https://www.bain.com/insights/your-ai-budget-is-growing-your-returns-arent-heres-why/) of 951 companies found almost 40 percent achieved less than 10 percent in AI cost savings, even though the most common target was 11 to 20 percent. Still, 14 percent saved more than 21 percent, and 43 percent cleared 10 percent. Nine out of ten companies plan to increase their AI investments anyway, especially in AI agents.  Nearly 40 percent of companies that measured AI cost savings landed below 10 percent, even though most had targeted 11 to 20 percent. |[via Bain](https://www.bain.com/insights/your-ai-budget-is-growing-your-returns-arent-heres-why/) One reason savings are lagging is too much human involvement, according to the study. Only 7 percent run fully autonomous AI agents, even though their business cases assume that level of automation. 32 percent loop in humans only when needed, while the most common setup (38 percent) still requires human approval. Data access remains the biggest hurdle, cited by 41 percent. Bain says companies should treat it as a management issue, not an IT task, and rethink processes before rolling out AI.
#smallbusiness #billpartner #aiagents #finance #accounting #tax #technology #innovation #cxospicenewsletter #cxospiceyoutube | Helen Yu | 125 Comments
How many hours did your team spend chasing W-9s last tax season? For most small businesses, the back office is a stack of manual tasks that nobody has time for, but everybody must do. BILL ’s AI agents are purpose-built for small and midsize businesses and they're tackling the workflows that drain the most time: ✅ W-9 Agent - Autonomously requests, chases, and validates W-9s from vendors. Eliminates 80%+ of manual steps and is estimated to save customers 650,000 hours collectively. ✅ Reconciliation Agent - Receipts that code and reconcile themselves. Early results show a 533% increase in fully AI-processed transactions at 92% accuracy. ✅ Agentic Assistant - Answers questions, surfaces recommendations, and acts inside the platform on your behalf. Eric Cohen, Head of Technology at Hiline , put it best: “Before BILL’s W-9 Agent, collecting and validating 1,500 W-9s was an endless cycle of manual follow-ups and back-and-forth emails. Now it’s a complete game changer; it will save us a full quarter of work.” As a small business owner, I know the back office doesn't grow the business. It just keeps it from falling apart. I started my career as an accountant, doing these kinds of manual, time-intensive tasks were just the job back then. Today, AI handles them and lets accountants and finance professionals focus more on strategic, challenging roles. That's a future worth being excited about. 👉 https://lnkd.in/g4ASvCrE #SmallBusiness #BillPartner #AIAgents #Finance #Accounting #Tax To get the latest updates on #Technology and #Innovation , Subscribe to 👉 #CXOSpiceNewsletter https://lnkd.in/gy2RJ9xg or 👉 #CXOSpiceYouTube https://lnkd.in/gnMc-Vpj