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Share of Complaints to CFPB Receiving Relief Drops

The Consumer Financial Protection Bureau reported a sharp decline in the share of consumer complaints that receive relief, dropping to 38% in the most recent quarter. Complaint filings rose 12% year‑over‑year, driven largely by mortgage‑related issues. Mortgage lenders now account for roughly 60% of the unresolved complaints, highlighting sector‑specific challenges. The slowdown in relief rates signals growing regulatory pressure and longer resolution timelines for consumers.