Know What's Happening in Business

Retail’s Biggest Scam: Deductions Ft. Akash Raju

In this episode, Mike Gelb talks with Akash Raju, CEO of Glimpse, about the hidden cost of retail deductions that can drain up to 5% of a CPG brand’s revenue. Akash explains how the complex deduction ecosystem works, why it’s a cross‑functional nightmare for finance teams, and how Glimpse’s AI‑driven platform automates capture, classification, and dispute resolution to achieve a 91% win rate. Listeners learn which deductions are worth contesting, the particular challenges posed by distributors like UNVI and KeHE, and why brands should prioritize deduction management to protect their margins.