CTO Pulse Podcasts

380: Customer Service's AI Shift: Zendesk CTO Adrian McDermott on Deterministic AI and Context Engineering
PodcastMar 16, 202644 min

380: Customer Service's AI Shift: Zendesk CTO Adrian McDermott on Deterministic AI and Context Engineering

In this episode, Zendesk CTO Adrian McDermott discusses the company’s evolution from a product‑led startup to a AI‑driven leader in customer service, emphasizing the shift toward deterministic AI and context engineering. He explains how Zendesk uses generative AI tools to boost...

By AI and the Future of Work
Open Source for Awkward Robots
PodcastMar 13, 202630 min

Open Source for Awkward Robots

In this episode, host Ryan Donovan chats with Jan Lipart, CEO and co‑founder of OpenMind, about their open‑source robotics platform OM1 that lets humanoid robots communicate internally via natural language and be governed by immutable, blockchain‑stored rules like Asimov's laws....

By Stack Overflow Podcast
What It Takes to Clear a Million Crimes a Year with Flock Safety's CEO
PodcastMar 11, 20261h 46m

What It Takes to Clear a Million Crimes a Year with Flock Safety's CEO

In this episode, Garrett Langley, CEO of Flock Safety, explains how his company transformed neighborhood security by deploying license‑plate‑reading cameras, AI‑driven analytics, and drones that integrate with 911 calls to create a real‑time crime‑clearance operating system. He recounts the origin...

By a16z Podcast
Even the Chip Makers Are Making LLMs
PodcastMar 10, 202626 min

Even the Chip Makers Are Making LLMs

In this episode, NVIDIA VP of Generative AI Keri Britsky explains why a GPU chip maker is now deeply involved in building large language models (LLMs). She describes NVIDIA’s extreme hardware‑software co‑design process, where model development informs GPU architecture, precision...

By Stack Overflow Podcast
AI-Assisted Coding Needs More than Vibes; It Needs Containers and Sandboxes
PodcastMar 4, 202627 min

AI-Assisted Coding Needs More than Vibes; It Needs Containers and Sandboxes

In this episode, Docker President Mark Cavett discusses how containers are becoming essential for safely running AI‑generated code, emphasizing the need for hardened images to bridge the trust gap. He explains Docker’s new open‑source Docker Hardened Images (DHI) catalog, which...

By Stack Overflow Podcast
No Need for Ctrl+C when You Have MCP
PodcastMar 2, 202631 min

No Need for Ctrl+C when You Have MCP

In this episode, Ryan Donovan interviews David Soria Parra, co‑creator of the Model Context Protocol (MCP) and a technical staff member at Anthropic. They discuss the origin of MCP as a solution to the copy‑paste friction when using LLMs, its evolution...

By Stack Overflow Podcast
Why Stack Overflow and Cloudflare Launched a Pay-per-Crawl Model
PodcastFeb 19, 202619 min

Why Stack Overflow and Cloudflare Launched a Pay-per-Crawl Model

In this episode, Stack Overflow’s Janice Manningham and Josh Zhang chat with Cloudflare VP Will Allen about the newly launched pay‑per‑crawl model that lets publishers charge crawlers for access. They explain how AI‑driven content scraping has upended the traditional open‑versus‑block...

By Stack Overflow Podcast
Data Is the New Oil, and Your Database Is the only Way to Extract It
PodcastFeb 17, 202640 min

Data Is the New Oil, and Your Database Is the only Way to Extract It

In this episode, Ryan interviews Shireesh Thota, Corporate Vice President of Azure Databases at Microsoft, about the rapid evolution of Microsoft's database offerings, including SQL Server, Cosmos DB, and Postgres, and how they fit into a unified Azure data platform....

By Stack Overflow Podcast
Even Your Voice Is a Data Problem
PodcastFeb 13, 202635 min

Even Your Voice Is a Data Problem

In this episode, Ryan interviews Scott Stephenson, CEO and co‑founder of Deepgram, about the latest advances in voice AI, focusing on how deep learning improves speech‑to‑text and text‑to‑speech accuracy across diverse dialects and noisy environments. They discuss Deepgram’s scalable, affordable...

By Stack Overflow Podcast