How Quo Uses Zapier to Scale and Reinvest in Customers
Quo, formerly OpenPhone, has leveraged Zapier to embed automation directly into its business phone platform, allowing users to create workflows without leaving the app. Since 2022, active users of the Zapier integration have grown 17% quarter over quarter, and customers who use the integration generate 70% higher annual revenue. The integration was initially built in six weeks using Zapier’s Platform and later enhanced with the Workflow API for a seamless in‑product experience. Partnerships with Zapier Experts further accelerate CRM‑focused automations, reinforcing Quo’s customer‑delight strategy.
Lessons From Using the Outbox Pattern at Scale
Zapier adopted a transactional outbox backed by local SQLite to keep its high‑throughput Events API running during Kafka outages, then scaled the design to handle about 15,000 events per second. By switching the SQLite journal mode to WAL, sharding the...
Quo: App Spotlight
Quo, the rebranded OpenPhone, is a cloud‑based VoIP platform that consolidates calling, texting, contact management, and lightweight CRM functions for businesses. The app lets users keep their phone numbers abroad, record calls, and set business‑hour auto‑replies, turning a smartphone into...
Connect Your Virtual Phone System to Other Business Apps with Automation
Virtual phone systems, or cloud‑based VoIP platforms, are replacing traditional desk phones by delivering calls, SMS, and analytics over the internet. Zapier enables these systems to integrate automatically with CRM, ticketing, and task‑management tools, turning inbound calls and messages into...
DPA and DSIT Reuse Strategy Reduces Digital Exclusion
The UK’s IT Reuse for Good Charter, a joint effort by the Department for Science, Innovation and Technology, the Digital Poverty Alliance and partners, has redistributed more than 22,000 laptops, tablets and smartphones to people in need. The programme targets...
Tech Life
The BBC is launching a daily space podcast series, "13 Minutes Presents: Artemis II," beginning Monday, March 30 2026. The show will chronicle NASA’s Artemis II mission, which plans to send four astronauts on a lunar flyby—the first human return to the Moon in...
How Consumers Can Identify a True QLED TV
Samsung’s premium QLED televisions now carry the Real Quantum Dot certification from TÜV Rheinland, confirming a genuine quantum‑dot implementation. The technology delivers 100% colour volume, brighter and more accurate images, and eliminates cadmium for safer, longer‑lasting performance. Consumers should verify...
LAUNCH: New AI Platform Aims to Prevent Property Chain Collapse
XchangeHero.com has launched an AI‑driven proptech platform that gives independent UK estate agents real‑time visibility into every property chain they manage, aiming to catch problems before deals fall through. The system combines a full sales CRM with a chain‑management dashboard...
Stop Scams Steps up to Online Fraud Challenge
Stop Scams UK, a not‑for‑profit founded in 2020, is scaling its data‑sharing platform to combat online fraud across banks, telecoms and tech firms. In the first half of 2025, UK scams cost roughly $800 million, with two‑thirds originating online. The organisation...
D2C Innerwear Brands XYXX, DaMENSCH Scale up in FY25, Profitability Remains Elusive
India’s D2C men’s innerwear startups XYXX and DaMENSCH posted strong top‑line growth in FY25, with XYXX’s revenue rising 46% to roughly $22.5 million and DaMENSCH’s up 34% to $14.2 million. Despite the scale boost, both firms remained loss‑making, though XYXX cut its...
Omdia: Cloud Infrastructure Reached US$110.9B in Q4 2025
Omdia reports global cloud infrastructure services spending reached $110.9 billion in Q4 2025, marking a sixth straight quarter of over‑20% growth. Enterprise AI demand is shifting from experiments to production, propelling a 27% spend increase forecast for 2026. The three hyperscalers posted...
Telstra Business Launches Managed IT Service for SMB Market
Telstra Business announced a new managed IT service aimed at small‑ to medium‑sized enterprises with up to 500 staff. The offering bundles IT support, security and maintenance into Basic, Standard and Premium tiers, each featuring a 24/7 service desk and...
Telecom News: SES, K2 Space, Satellite Communication to Samsung Galaxy Smartphones
SES partnered with K2 Space to build the meoSphere medium‑Earth‑orbit satellite network, planning 28 high‑power satellites for launch by 2030. The constellation will use software‑defined payloads to deliver faster, lower‑latency connectivity for government, mobility and telecom customers. Meanwhile, India warned...
Pinterest Bets Measurement and SMBs Will Boost Performance Revenue
Pinterest has reorganized its monetization team, appointing Vik Gupta as VP and GM of Monetization and Sumanth Jagannath as VP of Measurement. The duo will fuse product, engineering and data‑science functions to tighten ad measurement and attribution, targeting greater spend...
Don’t Count on Government Guidance After a Smart Home Breach
Researchers examined government cybersecurity guidance across 11 countries for smart homes and found that most advice concentrates on prevention—such as regular updates and changing default credentials—while post‑breach support is minimal. Reporting mechanisms exist but are generic and not tailored to...
Haven-1 and the Commercial Space Station Investment Case: What Nikon’s Bet on Vast Tells Us
Vast, the commercial‑space‑station developer, closed a $500 million financing round in March 2026 led by Balerion Space Ventures, bringing total investment in its Haven program to over $1 billion and adding industrial backers such as Nikon, Qatar Investment Authority, Mitsui and MUFG. The...
The Dual-Use SAR Market: How Companies Like ICEYE Are Selling the Same Constellation to Governments and Insurers
ICEYE is targeting more than €1 billion (≈$1.1 billion) in revenue for 2026, buoyed by a €1.76 billion (≈$1.9 billion) German Bundeswehr contract and a €1.5 billion (≈$1.6 billion) backlog. The company’s dual‑use synthetic‑aperture‑radar (SAR) constellation serves high‑margin defense customers while monetising excess capacity in insurance,...
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Zapier Vs. Gumloop: Which Is Best? [2026]
Zapier and Gumloop are the two leading platforms for AI‑driven automation, but they take opposite approaches. Zapier offers a massive ecosystem of 8,000+ integrations, task‑based pricing, and a full suite of tools—including tables, forms, and Canvas—while Gumloop concentrates on AI...
Rocket Lab’s Neutron and the Medium-Lift Market Opening
Rocket Lab announced that its medium‑lift Neutron rocket will attempt its inaugural flight no earlier than the fourth quarter of 2026 from Launch Complex 3 at Wallops Island, delivering up to 13,000 kg to low‑Earth orbit in a reusable configuration. The vehicle’s...
AI as Mission Control: How Autonomous Satellite Operations Are Changing the Ground Segment
AI‑driven automation is reshaping satellite ground segments, making large LEO constellations economically viable. SpaceX operates over 10,000 Starlink satellites with a tiny ops staff, a feat enabled by autonomous health monitoring, collision avoidance and tasking tools. Software‑defined platforms from Leanspace,...
Ex-OpenAI's Kass: AI Is Going to Make a Lot of Winners
Former OpenAI go‑to‑market leader Zack Kass told Bloomberg that artificial intelligence will produce a wave of corporate winners, many of which are still unidentified. He contrasted China’s open‑source, low‑cost AI strategy—driven by chip constraints and a focus on energy‑intensive infrastructure—with...
Tech Prices Surge: Phones, Appliances Set to Cost More
Entry‑level 5G smartphones in India have jumped from under ₹10,000 to ₹13,000‑14,000 and are projected to exceed ₹17,000‑18,000 by the next quarter, matching FY21 levels. Similar price spikes are seen in televisions, air conditioners, refrigerators and washing machines, with a...
Display Driver IC Suppliers Mull Price Hikes Amid Rising Foundry, OSAT Costs
Display driver IC (DDIC) suppliers are confronting mounting cost pressure as foundry and outsourced semiconductor assembly and test (OSAT) expenses rise. Foundry services account for roughly 60‑70% of DDIC costs, while backend packaging contributes about 20%, and limited 8‑inch wafer...
Microsoft’s March Security Update of High-Risk Vulnerability Notice for Multiple Products
Microsoft issued its March 2026 security update, fixing 83 vulnerabilities across Windows, Office, SQL Server, Azure and other core products. The bulletin includes eight critical and 75 important flaws, notably remote‑code‑execution bugs in Office (CVE‑2026‑26110, CVE‑2026‑26113) and the Print Spooler service...
The Russian Roulette of Customer Service
The article warns that the rapid shift to AI‑driven customer service agents is eroding the human touch essential for brand trust. While chatbots promise cost savings, many consumers encounter endless loops and unresolved issues, especially when seeking refunds. The author...
Model Resource Exhaustion as a Denial-of-Intelligence Attack
The article introduces “denial‑of‑intelligence” attacks, where adversaries drain AI inference resources instead of bandwidth. By sending crafted prompts that trigger long contexts, deep reasoning, or multiple tool calls, attackers force costly compute cycles on the target. Because AI request costs...
AI Is Killing Seat-Based Pricing. What CX Software Buyers Should Do Next
AI is eroding traditional seat‑based pricing in enterprise CX software, dropping its share from 21 % to 15 % within a year while hybrid models rose to 41 %. Vendors such as Intercom, Zendesk and Sierra are experimenting with outcome‑based pricing tied to...
The Six Structural Shifts in B2B Buying & The Strategy for Sales & Marketing Leaders
AI is fundamentally reshaping B2B buying, with 89% of buyers now leveraging generative AI throughout the purchase journey. Six structural shifts—autonomous discovery, vendor expansion, compressed cycles, pricing transparency, evolving sales‑rep value, and a vendor readiness gap—are forcing CROs and CMOs...
AI Leadership in Southeast Asia: Rethinking How We Lead
Artificial intelligence has moved from future promise to present reality across Southeast Asia, prompting leaders to embed AI into every facet of their businesses. However, many executives are accelerating adoption faster than their organizations can adapt, creating a mismatch between...
Human Imposter Syndrome Magnified: When AI Knows More than We Ever Could
Generative AI now offers near‑total recall and rapid cross‑domain synthesis, upending the long‑standing knowledge hierarchy that linked status to information access. Professionals experience a heightened sense of imposter syndrome as AI’s comprehensiveness eclipses human memory. The article contends that while...
Market Reset: India Pulls the Plug on Chinese CCTV Makers
India’s Ministry of Electronics and Information Technology will stop certifying Chinese CCTV brands such as Hikvision and Dahua from April 1, effectively barring them from the market. The new essential requirements mandate disclosure of component origins and vulnerability testing, forcing...
What to Look for and How to Measure Your Brand’s Algorithmic Presence
Brands are increasingly discovered through AI assistants that synthesize digital footprints, shifting the focus from traditional SEO to Generative Engine Optimisation (GEO). Tools like ChatGPT, Gemini and Google AI Overviews now drive the majority of chatbot-to-website referrals, shaping consumer perception...
UK’s Big, Risky AI Bet – Podcast
The Guardian’s "Today in Focus" podcast examines the United Kingdom’s ambitious AI strategy, highlighting billions of pounds pledged by the government to accelerate artificial‑intelligence growth. Reporter Aisha Down uncovers a pattern of delayed infrastructure projects, ambiguous spending commitments and massive...
Baidam Sets Sights on Growth and Impact
Baidam has accelerated its growth by promoting senior staff, notably appointing Anita Sheridan‑Roddick as chief revenue officer and Beau Hodge as CEO. The firm added 15‑17 new employees in the past six months, expanding its technical footprint across Victoria, ACT...
Beyond the QR Code: Why Infrastructure Is the Real Key to Digital Equity
The article argues that true digital equity in Asia hinges on robust payment infrastructure, not merely QR‑code adoption. It cites a 1.8% transaction‑failure rate that can cripple cash flow for street vendors and small merchants. By highlighting the disparity between...
AI Takes On the Spam Call Epidemic
In 2025 Americans received roughly 29.6 billion robocalls, driven by large‑scale SIM farms that can place thousands of calls from legitimate numbers. These farms evade traditional filters, especially as scammers adopt AI‑generated voices that sound human. Researchers at Virginia Tech propose...
Digital ID People’s Panel to Cost £630k and Vested Interests Cannot ‘Buy Their Way In’
The UK government is launching a "People’s Panel" of 100‑120 citizens to advise on its national digital identity programme, at an estimated cost of £630,000 (about $800,000). Participants will be chosen through a random postcode lottery – a sortition process...
Huge Mobile Bandwidth Increase Needed as AI Use Surges
Thailand’s two largest mobile operators, AIS and True, will each require at least 100 MHz of additional spectrum to handle a surge in AI‑driven data uploads. The National Broadcasting and Telecommunications Commission (NBTC) intends to fast‑track a 3,500 MHz spectrum auction, slated...
Vietnam S Green Push Requires Further Hurdles to Clear
At the UK‑Vietnam Green Investment Forum, industry leaders agreed that Vietnam’s renewable energy sector has the technology and capital but lacks a mature regulatory framework to turn projects into bankable investments. PwC Vietnam highlighted a shift from traditional corporate lending...
Ophthalmic AI Co-Pilot Being Developed for Chinese Population
Hong Kong Polytechnic University researchers have built EyeAgent 1.0, a multimodal AI system that can recognize roughly 260 eye conditions using over 2.7 million images and 23 data types. The prototype cut diagnosis time by 56.8% and boosted detection rates by 24.5%,...
Melbourne Holocaust Museum Appoints TAG to Elevate Social Strategy
The Melbourne Holocaust Museum has engaged digital growth consultancy TAG to overhaul its social media strategy, emphasizing a purpose‑driven, future‑focused approach. The partnership will spotlight the museum’s corporate engagement programs, aiming to deepen business‑sector understanding of Holocaust history and prejudice....
CFOs Target Idle Cash as Treasury Shifts to Real-Time Control
Corporate treasuries are moving from batch‑based cash handling to real‑time liquidity management as CFOs target idle cash. While 71% of finance leaders report faster Time to Cash cycles, nearly 30% see no improvement, highlighting a growing divide. Visibility gaps persist...
CATL, BYD Join over 100 China Firms in Perovskite Solar Cell Race
More than 100 Chinese companies, including battery giant CATL and EV maker BYD, are racing to mass‑produce perovskite solar cells. The sector already boasts gigawatt‑scale production lines, such as UtmoLight’s 1.8 million‑cell annual facility and GCL Optoelectronic’s $724 million plant targeting 2 GW....
Australian Eggs Reclaims Its ‘OG’ Status in Satirical Big Chocolate Social Film via Liquid Ideas
Australian Eggs refreshed its "The Easter OG" platform for 2026 with a social‑first hero film created by Liquid Ideas. The satirical "Big Chocolate" boardroom spot positions real eggs as the original Easter hero and underscores a dual‑play with chocolate. The...
The Forrester Wave™: Data Quality Solutions, Q1 2026
The Forrester Wave™: Data Quality Solutions, Q1 2026 reveals a decisive shift toward AI‑driven automation, real‑time observability, and multimodal data handling. Vendors now embed generative and agentic AI to profile, classify, validate, and remediate data at scale, moving beyond traditional rule‑based...
Attribute-Based Access Control for AI Capability Negotiation
The article provides a practical guide for users and developers to disconnect from Apple Single Sign‑On (SSO) and replace it with enterprise‑grade identity solutions. It details the UI steps for consumers, explains why SaaS firms view Apple SSO as a...
Agent-Infra Releases AIO Sandbox: An All-in-One Runtime for AI Agents with Browser, Shell, Shared Filesystem, and MCP
Agent-Infra unveiled the open‑source AIO Sandbox, a unified container that bundles a Chromium browser, Bash shell, Python and Node runtimes, plus VSCode Server and Jupyter notebooks. The platform introduces a shared filesystem that instantly propagates files between tools, eliminating the...
Could Solar-Powered Smart Clothes Track Your Health?
University of Georgia researchers reviewed MXene‑based smart textiles that can continuously monitor body temperature, blood pressure and heart rate while also providing antimicrobial protection. The fabrics harvest solar energy, enabling built‑in power banks that could charge phones or laptops. The...
RenovoRx Inc (RNXT) Q4 2025 Earnings Call Transcript
RenovoRx reported Q4 2025 revenue of $266,000, bringing year‑to‑date sales to roughly $900,000 as it expands the RenovoCath platform across 14 approved cancer centers, up from five earlier in the year. The company ended the quarter with over $10 million in...
Correction: A Brain-Enriched circRNA Blood Biomarker Can Predict Response to SSRI Antidepressants
A correction was issued for the March 30 2026 paper on a brain‑enriched circRNA blood biomarker that predicts SSRI antidepressant response. The original manuscript mistakenly marked only one of three co‑corresponding authors, omitting the other two and their contact details. The update...