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Salesforce to acquire AI customer‑service platform Fin for $3.6B

Salesforce announced a $3.6 billion acquisition of Fin, an AI‑driven customer‑service platform, slated to close in fiscal Q4 2027. Fin’s AI agents handle chat, email, WhatsApp, text, phone and Slack, resolving roughly 76% of tickets without human intervention. The deal adds over 30,000 enterprise customers and $400 million in annual recurring revenue.

Petra Durnin: You Don't Need More Tech — You Need Better Data
PodcastFeb 18, 202648 min

Petra Durnin: You Don't Need More Tech — You Need Better Data

In this episode, Petra Durnin, a veteran CRE researcher and tech‑to‑impact strategist, explains why the industry’s biggest hurdle isn’t more tools but cleaner, more integrated data. She walks through her career trajectory, from a temp analyst to leading data and...

By The Crexi Commercial Real Estate Podcast | CRE Insights & Strategies
Kipu Health Launches Elevate 2026
NewsFeb 18, 2026

Kipu Health Launches Elevate 2026

Kipu Health announced Elevate 2026, a three‑day customer conference in Carlsbad, California, showcasing its AI‑native Kipu Helix Intelligent Operating System for behavioral health. The event gathers executives, operators and administrators to explore AI‑driven strategies, hands‑on programming and peer insights. Kipu...

By AI-TechPark
Drug Discovery Platform Peptris Raises Rs 70 Cr in Series A Round
NewsFeb 18, 2026

Drug Discovery Platform Peptris Raises Rs 70 Cr in Series A Round

Peptris, a Bengaluru‑based AI drug‑discovery startup, closed a Rs 70 crore ($7.7 million) Series A round co‑led by IAN Alpha Fund and Speciale Invest. The capital will accelerate its pipeline, moving novel chemical entities and repurposing programs toward clinical readiness within 24 months. Peptris’ platform...

By Entrackr
Robots Build Robots, Generating Data for IPO
SocialFeb 18, 2026

Robots Build Robots, Generating Data for IPO

robots building robots… • unitree dropped a video of their g1 humanoid assembling robot legs in their own shenzhen factory using the unifolm embodied ai model. yes, robots building robots at actual production speed • the tasks are real bimanual...

By Ilir Aliu
AI Capabilities Now Define Enterprise Cloud Competition
SocialFeb 18, 2026

AI Capabilities Now Define Enterprise Cloud Competition

How AI Is Redefining Enterprise Cloud Competition #Cloud competition has fundamentally shifted from #infrastructure costs to #AI capabilities, with companies like #ByteDance and partnerships between #OpenAI and #Snowflake proving that AI-first platforms are now the fastest-growing segment. #Enterprise leaders must...

By Bernard Marr
TopQuadrant Launches Enterprise Context Platform to Build Trusted AI
NewsFeb 18, 2026

TopQuadrant Launches Enterprise Context Platform to Build Trusted AI

TopQuadrant unveiled TQ Data Foundation, an enterprise context platform designed to close the AI "context gap" that keeps many large firms in pilot mode. The solution layers knowledge‑graph technology over existing data assets, delivering unified models, reference terms, metadata, and...

By MarTech Series
AWS Coding Agents Gain New Plugin Support Across Development Tools
NewsFeb 18, 2026

AWS Coding Agents Gain New Plugin Support Across Development Tools

AWS introduced Agent Plugins, a framework that equips AI coding assistants with native AWS capabilities. The initial "deploy‑to‑AWS" plugin lets developers issue natural‑language prompts to generate architecture recommendations, cost estimates, and infrastructure‑as‑code templates. It currently integrates with Claude Code and...

By Help Net Security
Africa Must Build Its Own AI Future
NewsFeb 18, 2026

Africa Must Build Its Own AI Future

Professor Mpho Primus, speaking at the ITWeb Data Insights Summit 2026, warned that Africa faces a choice between passively consuming foreign AI or shaping its own digital destiny through an Ubuntu‑centred governance model. She highlighted that the continent’s real data...

By ITWeb (South Africa) – Public Sector
The New Paradigm for Raising up Secure Software Engineers
NewsFeb 18, 2026

The New Paradigm for Raising up Secure Software Engineers

AI‑assisted coding is set to dominate enterprise development, with Gartner projecting 90% of engineers using AI assistants by 2028. As AI automates line‑level vulnerability detection, security teams face a surge in code volume and reduced review windows. This forces a...

By CSO Online
Bolt Data Announces Bolt Data Connect, Developed on the Servicenow AI Platform to Unify Equipment Data and Operational Workflows Across...
NewsFeb 18, 2026

Bolt Data Announces Bolt Data Connect, Developed on the Servicenow AI Platform to Unify Equipment Data and Operational Workflows Across...

Bolt Data unveiled Bolt Data Connect, a solution built on the ServiceNow AI Platform that streams live IoT data from industrial equipment into enterprise workflows. The offering automates field service actions, predicts maintenance needs, and provides real‑time visibility across asset...

By MarTech Series
CX for Industries Heats up - SAP's Balaji Balasubramanian on Why Retailers Must Balance Experience, Operations, and, Yes - AI
NewsFeb 18, 2026

CX for Industries Heats up - SAP's Balaji Balasubramanian on Why Retailers Must Balance Experience, Operations, and, Yes - AI

SAP’s Customer Experience unit is pushing industry‑specific AI, tying CX tightly to ERP and supply‑chain data to deliver truly intelligent retail interactions. At NRF 2026 the company announced embedded AI for planning, fulfillment and commerce, and a partnership with N4XT for...

By Diginomica
Fabless Semiconductor Startup Vervesemi Raises $10 Mn in Series A Round
NewsFeb 18, 2026

Fabless Semiconductor Startup Vervesemi Raises $10 Mn in Series A Round

Fabless semiconductor startup Vervesemi announced a $10 million Series A round co‑led by Ashish Kacholia and Unicorn India Ventures, with participation from Roots Ventures, Caperize Fina, and MAIQ Growth Scheme. The funding will accelerate commercialization of its machine‑learning‑enhanced analog signal‑chain ICs, expand...

By Entrackr
Choose the Right AI Tool for Each Task
SocialFeb 18, 2026

Choose the Right AI Tool for Each Task

🤖 Which AI Tool Should You Use — And When? Not all AI tools are built for the same job. Here’s a practical breakdown 👇 🧠 Deep Reasoning & Logic Use DeepSeek → for multi-step reasoning, math-heavy logic, complex problem...

By Giuliano Liguori
Sumner Explains Benefits of Microsoft’s Pegasus Program for i-Genie.ai
NewsFeb 18, 2026

Sumner Explains Benefits of Microsoft’s Pegasus Program for i-Genie.ai

i-Genie.ai has been accepted into Microsoft’s invite‑only Pegasus Program, unlocking Azure AI credits, dedicated success managers, and marketplace listing. The partnership grants co‑selling rights, early access to Microsoft product updates, and high‑visibility promotion at events like NRF and MWC. Leveraging...

By ERP Today
AI Restores Voice, Restores Dignity for the Disabled
SocialFeb 18, 2026

AI Restores Voice, Restores Dignity for the Disabled

This is the kind of AI that moves me. After 18 years of silence, Ann spoke again. A brain implant reads signals from her speech cortex. AI decodes them in real time. A digital avatar restores her voice and facial expressions. What’s new? Not text on...

By Pascal Bornet
AI Planning Tool Expands Its Testing Landscape
NewsFeb 18, 2026

AI Planning Tool Expands Its Testing Landscape

PlanAI, a large‑language‑model tool created by the UK Ministry of Housing’s Digital Planning team, has moved from a Cambridge pilot to stress‑testing in five additional planning authorities. The system slashes consultation summarisation from 18.5 hours to 16 minutes by automatically categorising feedback...

By UKAuthority (UK)
Bitcoin’s Tech Stock Divergence Is a ‘Fire Alarm’ for Fiat: Arthur Hayes
NewsFeb 18, 2026

Bitcoin’s Tech Stock Divergence Is a ‘Fire Alarm’ for Fiat: Arthur Hayes

Arthur Hayes warns that Bitcoin’s recent decoupling from tech‑heavy Nasdaq signals an AI‑driven credit crunch that could force central banks to resume large‑scale money printing. He estimates a 20% cut in U.S. knowledge‑worker jobs could wipe out $557 billion of consumer‑credit...

By Cointelegraph
Antitrust Lawyers: AI’s Wartime Consiglieres
BlogFeb 18, 2026

Antitrust Lawyers: AI’s Wartime Consiglieres

The piece warns that AI’s high fixed costs, winner‑take‑all dynamics, platform leverage and data lock‑in will drive market concentration, turning antitrust into a primary battleground. Private lawsuits are expected to outpace government enforcement, using timely complaints to stall rivals and...

By The Antitrust Attorney Blog
What to Do When Reddit Turns on Your Brand
NewsFeb 18, 2026

What to Do When Reddit Turns on Your Brand

Reddit’s community‑driven format can quickly amplify brand criticism, forcing fashion houses to confront negative narratives in real time. The article outlines a step‑by‑step playbook: set up listening tools, engage authentically, avoid corporate jargon, and leverage AMAs or moderated threads to...

By The Business of Fashion (BoF)
Intel: Every Second PC Is to Become an AI System, Panther Lake Provides the Leverage
BlogFeb 18, 2026

Intel: Every Second PC Is to Become an AI System, Panther Lake Provides the Leverage

Intel announced that by 2026 it expects one in two PCs to ship as AI‑enabled devices, anchored by its new Panther Lake platform. The chipset embeds a fifth‑generation NPU capable of up to 50 TOPS, aiming to bring on‑device inference for language...

By Igor’sLAB
M7 Tech Stocks Test Low, Threatening Repeat Correction
SocialFeb 18, 2026

M7 Tech Stocks Test Low, Threatening Repeat Correction

However, as the AI narrative continues to unfold, from euphoria a few months ago to handwringing now (over the commodification of the SaaS stocks and the unknown ROI of hyperscaler capex), the Might Mag 7 is showing some strains. The...

By Jurrien Timmer
Why CPMAI Matters in AI Projects — with Mike Hyzy
PodcastFeb 18, 202628 min

Why CPMAI Matters in AI Projects — with Mike Hyzy

In this episode, Kathleen Walch talks with Michael Hyzy, VP of AI Strategy at CGI, about why many AI initiatives falter when treated like traditional software projects. Hyzy explains that the CPMAI (Certified Professional in Machine Learning and AI) methodology...

By AI Today
Global Shop Solutions AI Tools Streamline Manufacturing Processes
NewsFeb 18, 2026

Global Shop Solutions AI Tools Streamline Manufacturing Processes

Global Shop Solutions launched two AI‑driven modules—AI Accounts Payable Automation and AI Sales Order Entry—integrated into its ERP platform. The AP tool scans invoices, extracts key data and matches them to purchase orders, eliminating manual entry and reducing errors. The...

By Modern Machine Shop
Majority of In-House Legal Teams Still Stuck in Pilot Phase of AI Use – Survey
NewsFeb 18, 2026

Majority of In-House Legal Teams Still Stuck in Pilot Phase of AI Use – Survey

A recent Axiom survey shows that 96% of in‑house legal departments have tried AI, yet only 31% have moved past pilot projects to enterprise‑wide deployments. Two‑thirds remain in the testing phase, citing an overwhelming number of vendors, lengthy contracts, and...

By Global Legal Post (Technology)
Orq.ai Makes Routing a First-Class Layer in Enterprise AI
NewsFeb 18, 2026

Orq.ai Makes Routing a First-Class Layer in Enterprise AI

Amsterdam‑based Orq.ai has launched its AI Router as a standalone product, turning the previously hidden routing layer into a strategic control point for enterprise AI. The move addresses growing complexity as firms run multiple large language models to balance cost,...

By Just AI News
Infosys Shares in Focus on AI-First Framework to Capture $400 Bn Services Opportunity. What Are Brokerages Saying?
NewsFeb 18, 2026

Infosys Shares in Focus on AI-First Framework to Capture $400 Bn Services Opportunity. What Are Brokerages Saying?

Infosys unveiled its AI‑first value framework, Topaz, aimed at capturing a $300‑$400 billion services opportunity by 2030. The platform is already embedded in 90 % of its top 200 clients, contributing 5.5 % of revenue, and supports new partnerships such as Infosys‑Cognition and...

By The Economic Times – Markets
Risky Business #825 -- Palo Alto Networks Blames It on the Boogie
PodcastFeb 18, 20261h 3m

Risky Business #825 -- Palo Alto Networks Blames It on the Boogie

In this episode, Patrick Gray, Adam Boileau, and James Wilson dissect a week of cybersecurity headlines, from Palo Alto Networks’ decision to avoid publicly attributing a Chinese‑linked hacking campaign to geopolitical concerns, to the rise of data‑only extortion as ransomware...

By Risky Business
Tata AI Sakhi Immersion Programme Empowers 1,553 Rural Women Artisans, Entrepreneurs
NewsFeb 18, 2026

Tata AI Sakhi Immersion Programme Empowers 1,553 Rural Women Artisans, Entrepreneurs

The Tata Group launched the AI Sakhi Immersion Programme at the India AI Impact Summit 2026, training 1,553 women artisans and entrepreneurs from six states. Participants were divided into artisanal, basic digital, and advanced digital cohorts and received one‑on‑one mentorship...

By HR Katha (India)
Netweb Tech Shares Jump 4% After Launch of ‘Make in India’ AI Supercomputing Systems Powered by NVIDIA
NewsFeb 18, 2026

Netweb Tech Shares Jump 4% After Launch of ‘Make in India’ AI Supercomputing Systems Powered by NVIDIA

Netweb Technologies India announced its ‘Make in India’ AI supercomputing portfolio, featuring the desktop‑sized Tyrone Camarero Spark and the larger GB200 system built on NVIDIA’s Blackwell‑Grace architecture. The Spark delivers 1 petaflop of AI performance with 128 GB unified memory, while the...

By The Economic Times – Markets
India AI Impact Summit 2026: A Leap Towards India’s AI Future
NewsFeb 18, 2026

India AI Impact Summit 2026: A Leap Towards India’s AI Future

The India AI Impact Summit 2026 convened leaders from tech, finance, and creative sectors to showcase India’s push toward AI‑first commerce and culture. Cashfree, Mastercard and Swiggy announced AI‑native payment solutions that embed transactions directly into conversational interfaces. Thales highlighted...

By ET CIO (India)
Insurtech : Branch Extends Partnership with Akur8 Through Discover Adoption
NewsFeb 18, 2026

Insurtech : Branch Extends Partnership with Akur8 Through Discover Adoption

Branch, a Columbus‑based insurer, has expanded its partnership with AI pricing firm Akur8 by adopting the company’s Discover tool. Discover converts unstructured U.S. regulatory documents into searchable data, giving Branch real‑time insight into pricing trends and compliance requirements. The new...

By Crowdfund Insider
Energy‑Per‑Prompt Redefines AI Query Power Cost
SocialFeb 18, 2026

Energy‑Per‑Prompt Redefines AI Query Power Cost

chetanarvindpatil #Technology #Thread #Semiconductor #Manufacturing #Energy The Semiconductor Energy Per Prompt: 1/ - Energy Per Prompt Defines How Much Electrical Energy Is Consumed To Deliver One Meaningful AI Response. - It Shifts Focus From Peak Power Or Total Datacenter Energy To The Cost Of...

By Chetan Arvind Patil
Regtech SlowMist Exposes Supply Chain Threats in ClawHub’s AI Plugin Ecosystem
NewsFeb 18, 2026

Regtech SlowMist Exposes Supply Chain Threats in ClawHub’s AI Plugin Ecosystem

SlowMist has uncovered a wave of supply‑chain attacks targeting ClawHub, the official plugin repository for the OpenClaw AI agent framework. Over 340 malicious plugins were identified among roughly 3,000 listings, many embedding Base64‑encoded commands in the SKILL.md documentation that download...

By Crowdfund Insider
Specify AI Skills, Processes, and Problems, Not Vague Demands
SocialFeb 18, 2026

Specify AI Skills, Processes, and Problems, Not Vague Demands

Leaders, telling people they need “AI skills” is vague. What specific skills are helpful? What specific processes are you replacing with AI automation? What specific problems will AI solve in your organization? There are a lot of tools out there, and no...

By Julia Rock
Weekend Stanford Team Builds AI Operating System
SocialFeb 18, 2026

Weekend Stanford Team Builds AI Operating System

A small team created an AI made operating system in a weekend at Stanford University. Now do you get why @hackwithtrees was so epic?

By Robert Scoble
Are AI Agents Worth the Investment?
NewsFeb 18, 2026

Are AI Agents Worth the Investment?

DigitalOcean’s February 2026 Currents report shows that more than half of organisations deploying AI agents have observed productivity and time savings, with 53% reporting gains. Around a third (32%) say agents reduce the need for additional hires, while 44% note...

By HRD (Human Capital Magazine) US
Banks’ AI Strategies Miss the Mark, Says Expert
SocialFeb 18, 2026

Banks’ AI Strategies Miss the Mark, Says Expert

Join me in Zurich at the NextGen Payments & RegTech Forum next month. I'll explore why many financial institutions are missing the mark in my keynote 'Your Bank’s AI Strategy Is Wrong.' https://t.co/XIQySs0LfD @qubevents #RegTech #Qubevents #NextGenPayments #Zurich https://t.co/RqffMqTRZS

By Dave Birch
OpenClaw's Power Multiplies as Workflows Interconnect
SocialFeb 18, 2026

OpenClaw's Power Multiplies as Workflows Interconnect

.@OpenClaw is the gift that keeps giving. I keep discovering new use cases for it. And the real power law happens when OC starts making connections between the workflows I’ve built for it.

By Matthew Berman
White House CTO Outlines Federal AI Agenda
NewsFeb 18, 2026

White House CTO Outlines Federal AI Agenda

White House CTO Ethan Klein outlined a federal AI agenda that links government, industry, academia, and philanthropy around three pillars: U.S. leadership in emerging tech, revitalizing the science enterprise, and broad societal benefit. The plan calls for a national AI...

By GovernmentCIO Media & Research
Varta Launches AI-Powered Residential Battery System
SocialFeb 18, 2026

Varta Launches AI-Powered Residential Battery System

Varta unveils residential battery with AI-driven energy management #energysky -- via pv magazine global: https://t.co/wUB2FFX3Ky

By Tor “SolarFred” Valenza
Run VLAs in Real Time Using Fast Edge Adapter
SocialFeb 18, 2026

Run VLAs in Real Time Using Fast Edge Adapter

Check out Noriaki's thread about a way to get VLAs to run in real time with a fast "edge adapter"!

By Sergey Levine
49 - Caspar Oesterheld on Program Equilibrium
PodcastFeb 18, 20262h 32m

49 - Caspar Oesterheld on Program Equilibrium

In this episode, Alex and guest Caspar Oesterheld explore the concept of program equilibrium—how game theory changes when agents are fully transparent computer programs that can read each other's source code. They discuss desiderata for robust program equilibria, compare proof‑based...

By AI X-risk Research Podcast (AXRP)
AI Becomes the New UI with Tesla’s Cybercab
SocialFeb 18, 2026

AI Becomes the New UI with Tesla’s Cybercab

What is AI-first design? @Tesla Cybercab is a fully autonomous vehicle with no steering wheel, no pedals, no side mirrors or a rear window - relying entirely on self-driving technology with a target cost of $30K USD by 2026-27. AI is...

By Vala Afshar
Energy Vault Locks 1.5 GWh Sodium‑ion Supply for AI
SocialFeb 18, 2026

Energy Vault Locks 1.5 GWh Sodium‑ion Supply for AI

Energy Vault secures 1.5 GWh sodium-ion supply for AI #energysky -- via pv magazine global: https://t.co/GWREdYVRjt https://t.co/vzy2INY2hB

By Tor “SolarFred” Valenza
Robotaxis Wreck 4x More than Humans, and at Least One Tesla Wants to Swim
NewsFeb 18, 2026

Robotaxis Wreck 4x More than Humans, and at Least One Tesla Wants to Swim

Tesla’s autonomous robotaxi fleet in Austin logged five additional crashes this month, pushing the crash rate to more than four times that of human drivers. In China, the company’s sales plunged over 45% amid negative media coverage. A viral video...

By Electrek
Warner Bros. Slams ByteDance for AI Deepfake IP Misuse
SocialFeb 18, 2026

Warner Bros. Slams ByteDance for AI Deepfake IP Misuse

Warner Bros. Blasts ByteDance for AI Videos of Superman, Batman and ‘Game of Thrones’ https://t.co/f1uTztF2Ef

By Todd Spangler
Fortanix and NTT DATA Partner to Solve Challenges Around Data Sovereignty and Security for AI Factories With NVIDIA
NewsFeb 18, 2026

Fortanix and NTT DATA Partner to Solve Challenges Around Data Sovereignty and Security for AI Factories With NVIDIA

Fortanix, NTT DATA and NVIDIA have launched a joint service that lets Indian enterprises run AI Factories within hardware‑based secure enclaves. The offering combines Fortanix’s Confidential Computing platform, NVIDIA’s secure GPUs and NTT DATA’s full‑lifecycle managed services to protect data and models...

By Business Wire — Executive Appointments
HR's AI Ambitions Clash with Employees' Demand for Human Touch
NewsFeb 18, 2026

HR's AI Ambitions Clash with Employees' Demand for Human Touch

HR leaders are accelerating AI adoption, with 38% targeting administrative tasks and 35% focusing on employee self‑service, according to Conduent’s latest study. While AI promises efficiency, 86% of employees still view HR relationships as personal and crucial to loyalty. The...

By HRD (Human Capital Magazine) US
DriveOhio Data Keeps Eyes on Road Assets
NewsFeb 18, 2026

DriveOhio Data Keeps Eyes on Road Assets

Honda and DriveOhio completed a two‑year pilot of a Proactive Roadway Maintenance System in Ohio, using test vehicles equipped with vision and LiDAR sensors to scan roughly 5,000 km of roads. The system achieved 99% accuracy detecting damaged or obstructed signs,...

By ITS International