Today's AI Pulse
Salesforce to acquire AI customer‑service platform Fin for $3.6B
Salesforce announced a $3.6 billion acquisition of Fin, an AI‑driven customer‑service platform, slated to close in fiscal Q4 2027. Fin’s AI agents handle chat, email, WhatsApp, text, phone and Slack, resolving roughly 76% of tickets without human intervention. The deal adds over 30,000 enterprise customers and $400 million in annual recurring revenue.
Also developing:
By the numbers: Waymo acquires Apple’s Arizona Proving Ground for $220M
CFOs Prepare for AI by Modernizing Payments
CFOs are accelerating payment modernization as AI becomes mainstream, according to Boost Payment Solutions founder Dean Leavitt. The COVID‑19 pandemic forced a rapid shift from checks and wires to digital platforms, boosting transaction volumes and highlighting the need for flexible, interoperable solutions. Boost’s early investment in data‑rich, low‑friction integration helped clients capture actionable insights and adapt quickly. Looking ahead to 2026, AI‑driven automation is set to reshape payables, receivables, and decision‑making across the finance function.
How the Grammys Are Adapting in a World of AI Music, ‘KPop Demon Hunters,’ and a Changing Music Marketplace
The 2024 Grammy Awards arrive as the music industry grapples with AI‑generated hits, genre‑blending chart‑toppers, and unprecedented cross‑media successes. Nominees—including Justin Bieber, Lady Gaga, Kendrick Lamar, Bad Bunny and Tyler the Creator—are chosen by roughly 15,000 professional voters, aiming to reflect current market...
Brickanta Raises $8M in Seed Funding
Brickanta, a Stockholm‑based developer of an agentic AI platform for construction, announced an $8 million seed round. The financing was led by Northzone with participation from Y Combinator, 20VC, and angels linked to OpenAI, Google and Meta. High‑profile athletes Mario Götze...
Orbit Media Group Rebrands to Orbit One, Expanding Into Unified Business and AI Solutions
Orbit Media Group has rebranded as Orbit One, shifting from a pure creative agency to a full‑service business solutions partner. The new brand emphasizes integrated data, automation, and AI tools that connect marketing, finance, HR, and communication platforms into a...
AICA Launches New AI-Powered Product Classification Platform for UNSPSC, GS1 GPC, and More
AICA Data International unveiled an AI‑powered Product Classification Platform that automates mapping to UNSPSC and GS1 GPC standards. The solution delivers over 95% accuracy, handling 40,000 to 6 million items per hour, and provides a Reliability Score for each output. It...
EmergeGen Announces Scaled Quantum Initiative Advancing Enterprise AI Systems
AI startup EmergeGen announced an expanded quantum initiative that moves quantum computing from research to production within enterprise AI systems. The company has built a scaled quantum team across New York, the United Kingdom and Malta, leveraging partner infrastructure to...
Cymulate Joins the Wiz Integration Network (WIN)
Cymulate has joined the Wiz Integration Network, embedding its Continuous Threat Exposure Management platform into Wiz’s cloud‑security ecosystem. The partnership enables automated pre‑ and post‑exploitation simulations across Azure, AWS, and Google Cloud, delivering continuous validation of security controls. Joint customers...
Pulse AI Launches Daily Curated Tech News Reader
For the past six months, I’ve been quietly working on an AI project in stealth. Today, the beta goes live. Try the beta here . Pulse was built to solve a problem most founders, operators, and investors feel daily: staying...
New Relic Data Report Reveals Clear Link Between AIOps Usage and Increased Engineer Productivity
New Relic’s 2026 AI Impact Report, based on 6.6 million users in 2025, shows that engineers leveraging the platform’s generative AI and AIOps features ship code 80% more frequently than peers without AI. AI‑strengthened observability cuts alert noise by 27% and...
Sam Altman Says OpenAI “Screwed Up” GPT-5.2 Writing Quality via @Sejournal, @MattGSouthern
Sam Altman publicly acknowledged that OpenAI "screwed up" the writing quality of GPT‑5.2, noting it feels unwieldy compared to the earlier GPT‑4.5. The company deliberately prioritized technical strengths—reasoning, coding, and engineering—over prose in the 5.2 release. GPT‑4.5 was marketed for...
Atrium Launches AIR, Its New Innovation Lab and Product Incubator, and Unveils ZephyrIQ, a Conversational AI Platform for On-Demand Workforce...
Global talent solutions provider Atrium announced the creation of Atrium Innovation & Research (AIR), a dedicated technology lab and product incubator. AIR’s first offering, ZephyrIQ, is a conversational AI platform that delivers instant, on‑demand insights from complex extended workforce data....
Cisco Launches New Cisco 360 Partner Program
Cisco has launched the Cisco 360 Partner Program, a revamped partner ecosystem aimed at accelerating AI‑driven outcomes for customers. The program introduces new partner designations, a Partner Incentive (CPI) model, and tools such as the Partner Locator and AI Assistant...
Essential ML Resources for Robotics Professionals
A curated list of resources about Machine Learning for Robotics 📍 [Bookmark or you’ll fever find this post again] Machine Learning is becoming a common technique to address robotics tasks. This repository intends cover this usage from a broad point...
Flowla Raises $2.5M to Scale Sales and Customer Automation
London‑based Flowla, an AI‑assisted automation platform for sales and customer success, closed a $2.5 million seed round led by Revo Capital. The funding will accelerate development of its buyer‑journey automation engine and fund a U.S. go‑to‑market team. Flowla’s no‑code digital sales...
Wonderful Announced the Launch of Agent Builder
Wonderful introduced Agent Builder, an autonomous AI system that creates, tests, and refines enterprise agents. Powered by Anthropic’s Claude, it ingests policy documents, knowledge bases, and call recordings to iteratively meet production standards. The tool claims up to 50% faster...
Descope Introduces Dedicated Identity Infrastructure for AI Agents and MCP Ecosystems
Descope has launched an upgraded Agentic Identity Hub that treats AI agents as first‑class identities alongside human users. The platform adds OAuth 2.1, PKCE, DCR, CIMD and tool‑level scopes to MCP servers, letting developers secure agent access with enterprise‑grade policies. It...
Enterprise AI Stalls Due to Lack of Domain Experts
So is AI failing, or is it the management? Only 17% of Fortune 500 senior leaders have meaningful technical skills — just 5% ever held a technical role. That’s why the single biggest bottleneck holding back enterprise AI isn’t the tech. It’s...
Australia's Corporate Regulator Flags Risks From Rapid Innovation in Digital Assets
Australia’s corporate regulator ASIC warned that rapid growth in digital assets and artificial intelligence is exposing consumers to unlicensed services. Its 2026 Key Issues Outlook highlighted regulatory gaps in crypto, payments and AI, urging the government to clarify whether these...
Automated Plant Disease Detection via Transfer Learning
A new study introduces an API‑driven platform that leverages transfer learning on a pre‑trained vision transformer to diagnose plant diseases from images. By training on a large, diverse dataset, the model achieves high accuracy and can deliver real‑time results through...
4 Issues Holding Back CISOs’ Security Agendas
CISOs increasingly view a breach as inevitable, with 76% expecting a material cyberattack within the next year and 58% deeming their organizations unprepared. Four core issues impede progress: insufficient training and empowerment of security teams, lagging AI governance, limited AI...
Africa & Middle East Reinforce $1.5T AI Ambitions at Egypt Summit
Egypt will stage Ai Everything MEA Egypt 2026, the region’s first all‑AI expo, on 11‑12 February at the Egypt International Exhibition Center. Backed by GITEX, the Ministry of Communications and ITIDA, the event gathers more than 350 AI enterprises and...
Waiting for AI Superintelligence? Don’t Hold Your Breath
AI superintelligence remains a theoretical goal, yet artificial intelligence is already woven into the fabric of enterprise operations, accelerating decision‑making and threat detection. Companies report faster, more accurate alert investigations, but the same speed introduces novel vulnerabilities and operational risks....
Inside L’Oréal’s US$380 Million Bet on AI, Data and India
L’Oréal announced a US$380 million investment to build a global beauty‑technology centre in Hyderabad, India, backed by an initial commitment of over 35 billion rupees. The hub will serve as an AI‑driven innovation platform, targeting 2,000 technology jobs by 2030 and feeding...
Compa Gets $35M Series B for Real-Time Pay Analytics
Compensation platform Compa secured $35 million in Series B financing, led by Jump Capital with participation from Crosslink, Storm Ventures and others. The AI‑driven solution aggregates nine million real‑time market observations to replace traditional salary surveys, delivering instant pay analytics across salary,...
Ivanti Expands Neurons Platform with Agentic AI and Autonomous Endpoint Management
Ivanti announced a major upgrade to its Neurons platform, adding Agentic AI‑driven personas to the IT Service Management suite, autonomous endpoint management (AEM) that unifies DEX, UEM and security, and enhanced asset visibility through Discovery. The Agentic AI preview launches...
Continuous Glucose Sensor Outperforms HbA1c in Predicting Disease
Continuous glucose sensor (GGM) foundation model predicts Type 2 diabetes and cardiovascular deaths better than the standard blood biomarker, HbA1c
What Does It Mean to Be Visible in an AI-Curated World?
AI is reshaping FMCG product discovery by moving visibility from shelf placement to algorithmic shortlists that act as trusted advisers. Brands that lack structured, natural‑language product data risk disappearing from these AI‑curated conversations. Experts cite earned‑media signals—reviews, awards, editorial coverage—as...
‘I Can’t Actually Keep Working on a Long, Manual Task Like This in the Background Once a Message Turn Ends’...
ChatGPT cannot continue a task once a reply turn ends, meaning it cannot run background processes such as long‑hand OCR transcription. The model’s “helpful” prompts often overstate its capabilities, leading users to expect continuous work that never materializes. In a...
How a Haystack-Powered Multi-Agent System Detects Incidents, Investigates Metrics and Logs, and Produces Production-Grade Incident Reviews End-to-End
The blog post demonstrates how Haystack can power a multi‑agent system that automatically detects incidents, investigates metrics and logs, and generates production‑grade postmortems. It walks through a reproducible notebook that creates synthetic observability data, applies a rolling z‑score detector, and...
Clawdbot-Style Agentic Assistants: What Your SOC Should Monitor, Triage, and Contain
Agentic AI assistants such as Clawdbot are moving from simple chatbots to persistent, privileged entities that can act across Slack, Teams, Discord and other platforms. Their ability to retain context, execute commands, and use user‑provided API keys creates new attack...
Interview: Demis Hassabis @ Sources Live, Davos
In this live Davos interview, DeepMind CEO Demir Hassabis outlines upcoming developments for Gemini 4, including its integration with Apple’s Siri, and discusses the broader roadmap toward artificial general intelligence (AGI). He highlights gaps that still need to be solved for...
AI Agents Simulate Real Humans for Customer Research
Now your AI agents can do customer research by using simulated humans that are based on real humans. In other words, a new way of building your business is here. @runrehearsals cofounder @liambolling gives me one of the most interesting conversations about...
Introducing Infinite-Memory AI for Your Business
Claude and ChatGPT have very limited memories So I decide to build one with an infinite memory To remember everything about your business, goals, plans, etc. Try it and LMK what think -> https://t.co/KDuiuVY1GI https://t.co/4uuvWjUo8J
My Hands-On Experience of the Asus Ascent GX10 Was a Radical One that Is only Relevant to Those Actively Engaged...
The Asus Ascent GX10 is a compact, purpose‑built AI workstation that packs a 20‑core ARM v9.2‑A CPU, Nvidia Blackwell GPU and 128 GB unified LPDDR5x memory into a NUC‑sized chassis. Priced from $3,099, it offers up to one petaFLOP of FP4...
Real-Time AI Video Model Goes Live
This is happening live. It’s a realtime AI video model. We are so cooked. https://t.co/1myU0mkDZf
TikTok Developing World Models for Robotics—Watch This
Of course @tiktok_us is building world models to run robotics, and other things. An effort to watch.
Most Young Adults in UK Are Anxious About Jobs and the Economy, Research Suggests
A YouGov survey commissioned by the King’s Trust reveals that 73% of UK teens and young adults are anxious about starting their careers amid a weak job market. Anxiety is heightened by concerns over artificial intelligence, with 59% fearing AI...
Skip SaaStr AI, Watch Rivals Leap Ahead
Your competitors are sending their whole leadership team to SaaStr AI 2026. You can skip it. But don't be surprised when their AI roadmap is 6 months ahead of yours by June. May 12-14. SF Bay. https://t.co/4U2DOAE1gc
AI Researchers Mimic Human Brain in New Study
The AI researchers are emulating the human brain and here's an interesting report about it. (From my neuroscientist list).
AI and Digital Finance Raise Financial Stability Implications - BIS
AI and digital finance, especially tokenisation, are reshaping financial services and raising systemic stability concerns, warned BIS chief representative Tao Zhang. Rapid AI‑driven trading can strain liquidity and heighten volatility, while tokenised platforms create complex inter‑dependencies across markets. Both rely...
‘We Built a Technology Which Uses Light to Control Light’: Finchetto CEO on Ditching Electronics to Make Networks Faster
Finchetto, a UK photonics startup, has created an all‑optical packet switch that keeps data in the light domain, eliminating the need for electro‑optical conversion. The device operates at line‑rate speeds of 1.6‑3.2 Tbps, delivering lower latency and reduced power draw compared...
Gemini In Google Calendar Now Helps You Find the Best Meeting Time For All Attendees
Google has integrated its Gemini generative AI model into Calendar, introducing a "Suggested times" feature that automatically scans attendees' calendars to recommend optimal meeting slots based on availability, work hours, and conflicts. The tool also provides a one‑click rescheduling banner...
Replit Expands Enterprise AI, Hiring GTM Talent Now
Replit is now known as one of the fastest-growing AI companies in the world, but what's less recognized is our adoption in the enterprise. Our sales team officially started last year, and since then we've closed some of the largest...
How Groupe Dynamite Is Personalizing Its POS With Agentic AI
Groupe Dynamite has deployed an agentic AI platform across its point‑of‑sale network to deliver real‑time, personalized product recommendations and dynamic pricing. The system integrates shopper data, inventory levels, and local trends, allowing cashiers to suggest items tailored to each customer’s...
YouTubers Sue Snap for Alleged Copyright Infringement in Training Its AI Models
A group of YouTubers with about 6.2 million subscribers has added Snap to a class‑action lawsuit alleging the company scraped their videos to train AI models, including the Imagine Lens feature. The complaint cites Snap’s use of the HD‑VILA‑100M video‑language dataset,...
Film Decoders Achieve 11.1x Faster Quantum Error Correction on IBM Systems
Researchers introduced a calibration‑conditioned FiLM decoder that dramatically speeds quantum error correction on IBM superconducting processors. By separating slow‑changing hardware statistics from fast syndrome decoding, the model achieved up to an 11.1× reduction in logical error rate compared with a...
Using AI to Keep CRISPR Technology In-Check
A team of Melbourne scientists used AI‑accelerated protein design to create anti‑CRISPR molecules that can safely regulate CRISPR activity. The approach, published in Nature Chemical Biology, generated functional inhibitors in just eight weeks, a dramatic speedup over traditional discovery methods....
Zoom Jumps 10% as Anthropic Stake Finally Priced
Zoom is up 10% today, or about what its Anthropic position would be worth (I'd guess closer to 50x than 85x). It's trading at a $28B market cap as of right now, and its Anthropic position is probably worth ~$2-3B. Insane this...
SkyPilot at Shopify: Multi-Cloud GPUs without the Pain (2026) – Shopify
In this episode, the Shopify ML Platform team explains how they use the open‑source SkyPilot framework to run multi‑cloud GPU workloads at scale, routing jobs across Nebius and GCP based on resource requirements. They detail a custom SkyPilot plugin that...
Microsoft Reveals Maya 200 AI Inference Chip
The episode dives into Microsoft's Maya 200 AI inference chip, detailing its architecture, power efficiency, and performance metrics that enable faster, lower‑cost deployment of large AI models. It contrasts inference needs with training workloads, emphasizing how custom silicon can dramatically...