Today's Enterprise Pulse
ServiceNow pivots to AI‑driven security and governance
At Knowledge 2026, ServiceNow rebranded from a workflow platform to the governance and action layer for enterprise AI agents, identities and connected assets. It launched Autonomous Security and Risk, merging Armis asset intelligence with Veza identity governance, and expanded its AI Control Tower with real‑time enforcement, cost tracking and NIST‑aligned risk frameworks.
Also developing:
By the numbers: Fortress expands IP portfolio with acquisition of IPValue
Spirent Luma Brings Agentic AI to Network Testing, Slashes Triage Time
Spirent Communications, now part of Keysight, launched Luma, an agentic AI platform that automates network test case generation, root‑cause analysis, and knowledge retrieval. Built on a domain‑specific knowledge graph, deterministic rule engine and a suite of 10‑12 specialized AI agents, Luma initially augments Spirent’s Landslide test platform for carriers and hyperscalers. By limiting large‑language‑model usage to roughly 10% of the workflow, the solution avoids hallucinations while delivering deterministic outputs. In beta trials the tool reduced a seven‑week fault‑triage process to under two minutes, and Spirent plans to extend it across its Velocity and VisionWorks suites.
The ERP Minute Episode 225 - February 17th, 2026
In this brief episode, the hosts recap Procore's Q4 and full‑year 2025 financial results, highlighting its strong performance in the construction software market. They then discuss NetSuite's new suite of innovations aimed at boosting operational efficiency and supporting rapid growth...
Snowflake CEO: ‘I’m Not In The Business Of Selling AI. I’m In The Business Of Creating Value.’
Snowflake CEO Sridhar Ramaswamy told CRN that the company’s focus is on creating customer value, not merely selling AI. He highlighted the rapid expansion of Snowflake’s partner ecosystem to more than 14,200 global partners, a 22% year‑over‑year increase. Ramaswamy emphasized...
Outcome-Based Business Models Gain Traction In The Channel As A Way To Navigate AI Economics
Solution providers are abandoning hourly billing in favor of outcome‑based models as AI automation turns software development into a commodity. Eduardo Ramos founded Viewnear to align pricing with measurable client results, leveraging Snowflake’s data platform and AI tools. RiskSpan and...
Beyond Just Do It with Linda Cereda
Former Nike Global VP of Marketing Data, Linda Cereda, explains how the brand built a scalable marketing data engine by prioritizing operating model over technology. She details the SNKRS app’s scarcity‑driven launch, the use of zero‑party data to slash forecasting...
Agentic AI Surges as Top Enterprise Priority
Futurum’s latest Enterprise Software Decision Maker Survey reveals Enterprise AI ROI Shifts as Agentic Priorities Surge ▪The Agentic Shift: Autonomous Agents/Agentic AI claimed the #1 technology priority for 17.1% of decision-makers, up from 13.0% in 2H 2025—a 31.5% year-over-year increase and...
Sun Chemical Taps SNP’s Kyano Platform to Drive Global SAP S/4HANA Transformation
Sun Chemical, a global inks and materials producer, has chosen SNP’s Kyano platform to steer its worldwide SAP S/4HANA migration and shift to SAP Cloud ERP Private. The initiative will merge more than 60 regional ERP instances into a single,...
FAA Launches Competition to Modernize Aging IT Portfolio
The Federal Aviation Administration announced a challenge‑based acquisition to modernize its sprawling, aging IT portfolio of roughly 200 applications and 3,000 databases. Vendors must demonstrate cloud‑native migration strategies, AI‑driven code analysis, and security automation across a four‑phase competition ending with...
‘The Future Is About Fixing Business Problems:’ New Charter CEO On AI‑Native MSP Strategy
New Charter Technologies is reshaping the managed services provider (MSP) model by embedding AI into its core operations, turning reactive support into automated, self‑healing processes. The company recently hired Microsoft veteran Michelle Curtis as chief revenue officer to drive a...
Marlink Integrates Microsoft ExpressRoute for Managed Cloud Connectivity
Marlink announced that it will deliver direct, secure global access to Microsoft Azure and Microsoft 365 through the Microsoft ExpressRoute program. The service uses Marlink’s multi‑orbit satellite network and global Points of Presence to provide private, dedicated circuits that bypass...
The State of Salesforce Nonprofit Offerings in 2026
Salesforce confirms the Nonprofit Success Pack (NPSP) remains supported but has not received new features since March 2023. The company has rebranded Nonprofit Cloud as Agentforce Nonprofit, positioning it under the broader Agentforce 360 for Nonprofits umbrella. New eligible nonprofits receive Enterprise‑edition...
Flow Orchestration Is Now a Standard Flow Type: No Add-On Required
Salesforce announced that Flow Orchestration is now a standard Flow type, removing the previous paid add‑on barrier. This upgrade lets admins design complex, multi‑user processes—such as cross‑department handoffs, approvals, and parallel tasks—without custom code or costly workarounds. The new Orchestration...
The Hidden Cost of AI: Why Data Debt Is Actually a Human Problem
At the Digital Lounge in Davos, IT leaders highlighted a hidden crisis: data debt is draining human capacity more than technology. Legacy SAP systems and fragmented data require teams to spend countless hours cleaning and governing information, leading to transformation...
How to Use GraphQL Mutations in Lightning Web Components Without Apex
Salesforce has GA‑enabled GraphQL mutations, allowing Lightning Web Components to create, update, and delete records without writing Apex. Developers use the lightning/graphql module’s executeMutation function, crafting queries with the gql template literal. The guide demonstrates single‑record operations, batched mutations with...
Microsoft Says Office Bug Exposed Customers’ Confidential Emails to Copilot AI
Microsoft confirmed a bug in its 365 Copilot Chat that allowed the AI to read and summarize customers' confidential emails for weeks, even when data‑loss‑prevention policies were in place. The issue, tracked as CW1226324, affected both draft and sent messages...
Trackforce Brings Real-Time Visibility to the Whole Business with Geckoboard
Trackforce upgraded its support analytics by swapping delayed Zendesk reports for Geckoboard’s real‑time dashboards. The new self‑serve visualisations gave agents instant insight into queue health, productivity and CSAT, enabling proactive management. As a result, customer satisfaction jumped to 92.5% and...
From Pilot Purgatory to Productive Failure: Fixing AI's Broken Learning Loop
AI pilots frequently stall between proof‑of‑concept and production, often due to outdated quarterly KPIs, governance vacuums, and slow feedback loops. Executives argue that linear metrics clash with AI’s dynamic nature, causing drift and delayed corrective action. To close the gap,...
How to Safely Use MySQL 8.0 Post End-of-Life (and Alternatives to Consider)
MySQL 8.0 reaches official End‑Of‑Life in April 2026, ending Oracle’s security patches and bug fixes. Organizations can still rely on Premier or Extended Support for a limited period, but the safest route is to upgrade to newer MySQL releases or migrate...
INTX Selected by Xitus as Core Insurance Operating System
Texas‑based INTX Insurance Software has been chosen by Xitus to serve as its core insurance operating system for global run‑off, loss‑portfolio transfer (LPT), insurance‑backed transaction (IBT) and captive reinsurance activities across its Bermuda, UK and Europe subsidiaries. The selection covers...
Kingland Announces New Applied-AI Solutions with the Cloud & AI Platform
Kingland Systems unveiled a new suite of applied‑AI solutions built on its Cloud & AI platform, aimed at automating document‑heavy processes for public accounting firms, banking and capital‑markets institutions, and insurers. The platform adds an orchestration layer that combines document...
The Standardization Trap: Why Deploying AI Agents in Healthcare Require Requires a Palantir-Style Approach to “Forward Deployed” Custom Workflow Engineering
The episode dissects the gap between commoditized AI agent infrastructure and the bespoke workflow engineering needed for healthcare deployments, arguing that while 60‑70% of the tech stack (LLMs, orchestration, vector stores, compliance layers) can be standardized, the remaining 30‑40% requires...
When Kubernetes Forgets: The 90-Second Evidence Gap
A recent experiment demonstrates that Kubernetes can recover from an OOMKill in under five seconds, erasing the diagnostic evidence before an on‑call engineer can investigate. The default event retention and container‑log policies cause the OOM event and related state to...
Westcon-Comstor and UiPath Forge Closer Ties in EU Growth Drive
Westcon‑Comstor has signed a pan‑European distribution agreement to become UiPath’s strategic distributor, creating a unified route‑to‑market for AI‑powered automation services. The partnership equips channel partners with professional services, presales expertise, and a flexible Flex financing solution to speed deal closures....
NEW WEBINAR: From Systems of Engagement to Systems of Action: The Agentic CPO
On February 26, a one‑hour webcast titled “From Systems of Engagement to Systems of Action: The Agentic CPO” will explore how Agentic AI is reshaping procurement. Speakers Andrew Bartolini of Ardent Partners and Saquib Jawed of Zycus will explain the...
Pathologists, Vendors Talk LIS-IMS Integration
Pathology labs are accelerating digital transformation, but integrating laboratory information systems (LIS) with imaging management systems (IMS) remains a hurdle. Cybersecurity and image management top the agenda as AI-driven diagnostics expand. Cloud‑based LIS‑IMS solutions promise stronger security controls and scalable...
The Unseen Engine: How Enterprise Storage Is Powering Business Innovation in Ireland
Enterprise storage in Ireland has evolved from a back‑end utility to a strategic engine that underpins AI, multicloud and data‑driven initiatives. Dell’s Innovation Catalyst Study shows 48% of Irish firms prioritize data readiness for AI, yet 66% remain in early...
3 Ways to Start Your Intelligent Workflow Program
Security, IT and engineering teams face pressure to accelerate outcomes while extracting AI value, yet 88% of AI proofs‑of‑concept never reach production despite 70% of workers seeking time‑saving automation. The Hacker News article outlines three pre‑built intelligent‑workflow use cases—automated phishing response,...
AI Likely to Put a Major Strain on Global Networks—Are Enterprises Ready?
Enterprise networks face unprecedented strain as AI workloads surge, generating unpredictable, high‑volume traffic across regions. A recent Broadcom study shows only 49% of organizations believe their networks can meet AI’s bandwidth and latency demands, despite 99% adopting cloud strategies. Retrieval‑augmented...
Snowflake’s New Coding Agent Is in a Category of Its Own, Says Head of Product
Snowflake unveiled Cortex Code, an AI‑driven coding assistant embedded in its data platform, at the Build conference in London. The tool can generate, explain, and optimize SQL and Python code, handle data‑engineering and analytics tasks, and is context‑aware of schemas, governance...
SANS and siberX Introduce NOW // AI to Help Leaders Manage AI Risk, Strengthen Security Controls, and Defend Enterprise Value
SANS Institute and cybersecurity firm siberX have launched NOW // AI, an immersive simulation program built on the SANS AI Blueprint. The curriculum targets executives and security teams, focusing on three pillars—Protect AI, Utilize AI, and Govern AI—to tighten risk...
When I Selected, 'Rather Not Say', Gemini Said, 'I'll Decide for You'. In Case It's Not Obvious, Here's Why that...
Enterprise AI is being deployed as core infrastructure that routinely infers personal identity attributes such as gender, voice, and facial characteristics. In Google Gemini Meet Notes, a non‑binary user who selected "Rather not say" was mis‑gendered as "she," illustrating how...
Retool’s 2026 Build Vs. Buy Report Reveals 35% of Enterprises Have Already Replaced SaaS With Custom Software
Retool’s 2026 “Build vs. Buy” report shows 35% of enterprises have already replaced at least one SaaS application with a custom‑built solution. The survey of 817 professionals found 78% plan to increase internal tool development in 2026, with workflow automation...
Drata Opens San Francisco Headquarters
Drata, the leading agentic trust management platform, announced the opening of its new San Francisco headquarters, marking a strategic commitment to the tech hub after a five‑year anniversary. The company reported 190% year‑over‑year enterprise customer growth, 60% revenue growth, and...
Microsoft Defender Update Lets SOC Teams Manage, Vet Response Tools
Microsoft Defender now includes a Library Management feature that lets security operations centers (SOCs) organize, preview, and control the scripts and tools used in live response. Analysts can upload PowerShell, batch, and other response files ahead of investigations, making them...
TopQuadrant Launches Enterprise Context Platform to Build Trusted AI
TopQuadrant unveiled TQ Data Foundation, an enterprise context platform designed to close the AI "context gap" that keeps many large firms in pilot mode. The solution layers knowledge‑graph technology over existing data assets, delivering unified models, reference terms, metadata, and...
The New Paradigm for Raising up Secure Software Engineers
AI‑assisted coding is set to dominate enterprise development, with Gartner projecting 90% of engineers using AI assistants by 2028. As AI automates line‑level vulnerability detection, security teams face a surge in code volume and reduced review windows. This forces a...
Routes Healthcare Unifies a Complex SaaS and ERP Landscape with BPA Platform to Strengthen Operations and Continuity
Routes Healthcare, a leading health and social care provider in northern England, adopted the BPA Platform to integrate its Sage 200 ERP with a wide range of SaaS applications. The low‑code integration layer unified data, automated workforce communication, recruitment, and...
Bolt Data Announces Bolt Data Connect, Developed on the Servicenow AI Platform to Unify Equipment Data and Operational Workflows Across...
Bolt Data unveiled Bolt Data Connect, a solution built on the ServiceNow AI Platform that streams live IoT data from industrial equipment into enterprise workflows. The offering automates field service actions, predicts maintenance needs, and provides real‑time visibility across asset...
CX for Industries Heats up - SAP's Balaji Balasubramanian on Why Retailers Must Balance Experience, Operations, and, Yes - AI
SAP’s Customer Experience unit is pushing industry‑specific AI, tying CX tightly to ERP and supply‑chain data to deliver truly intelligent retail interactions. At NRF 2026 the company announced embedded AI for planning, fulfillment and commerce, and a partnership with N4XT for...
Choose the Right AI Tool for Each Task
🤖 Which AI Tool Should You Use — And When? Not all AI tools are built for the same job. Here’s a practical breakdown 👇 🧠 Deep Reasoning & Logic Use DeepSeek → for multi-step reasoning, math-heavy logic, complex problem...
Cloudflare Beats Revenue Forecast, Stock Soars on Enterprise Momentum
.@Cloudflare crushes analysts’ expectations on revenue and its stock soars in late trading https://t.co/RRvAoDmATi @SiliconANGLE @Mike_Wheatley “If those three metrics are moving together, it often points to enterprise commitment velocity improving…” - @Chirag_Mehta @constellationr
Collapse AppStack Into AppOS to Boost Developer Velocity
At #ZohoDay26, @Zoho CEO Mani Vembu makes the case to collapse AppStack layers into an AppOS. The goal is the same - #EntepriseAcceleration through higher developer velocity. https://t.co/e7JTmo1bS8
Zoho CEO Highlights Overwhelming System Complexity
Next up - @Zoho CEO Mani Vembu on the challenges of #ensw. In short. Too many systems. #ZohoDay26 https://t.co/VncJBRx1pr
CIOs Overrun SAP Migration; ERP Must Accelerate for AI
The 7 biggest S/4HANA migration hurdles — and how to overcome them https://t.co/6u9sHnY6rG My take: Many CIOs I speak w/ are accumulating SAP instances faster than they can combine/rationalize them. ERP industry needs to adapt to AI speed if it doesn’t want to...
ECM: Scalable Solution to Legacy Data Risks
Legacy systems are piling up—and so is the risk. Great insights from @QuestDX on why ECM is the smartest, most scalable way to archive and protect healthcare data. ➡️ https://t.co/NcgrjGUq3D #HealthECM #HealthIT #HITSM
Zoho Celebrates 30 Years Serving 150M Users Worldwide
[1Slide] @Zoho by the numbers. 30 Years 19K Employees 60+ Apps 150+ Countries ~150M Users 1M Customers #ZohoDay26 https://t.co/JKIjBGvgKQ
Smart Metrics Need Guardrails to Ensure Durable AI Transformation
Smart metrics don’t just measure performance, they shape behavior. If we’re deploying #AI across the enterprise, we need guardrails against metric gaming from day one. Governance isn’t a brake on innovation, it’s what makes transformation durable. Especially as agentic systems enter ops. https://t.co/r792RxQbTa...
Analyze Global Data with One BigQuery Query
You've got data spread across geographies. What happens when you want to bring that data together? Usually ETL jobs or other mechanisms. We just launched @googlecloud BigQuery global queries. Do multi-location analysis with a single query: https://t.co/F3p2mn5SjZ
Resist Pressure, Keep Your SAP System Stable
Don't let pressure force a system switch. Hold steady and do what's right for your business. This is a common challenge, especially in the SAP ecosystem, so you're not alone. #SAP #BusinessTips https://t.co/hLA2rW9Od3
Rinky Karthik Discusses SAP Talent Management Innovations
#SAP Talent Management Technology: a Chat with Rinky Karthik https://t.co/gMZ29hTtCL >a nice interview with @rinkysmile of #SuccessFactors talking about talent management. #EnSw #HRTech #HR #HCM #AI #Talent