Salesforce introduced the Agentic Work Unit (AWU) metric on its earnings call, positioning it as a way for CIOs to quantify the output of AI‑driven agents. The metric pairs the number of discrete actions performed with token consumption to suggest efficiency. Analysts argue that AWU measures execution volume rather than outcome quality, noting ambiguous definitions and lack of validation. While it may offer a high‑level activity signal, its usefulness for ROI storytelling remains limited without additional guardrails.

Forrester’s Q1 2026 Wave reveals that enterprise adoption of Microsoft Copilot remains cautious, with most organizations still in pilot phases across Dynamics 365, Power Platform, and Microsoft 365. CIOs demand concrete, outcome‑based use cases rather than generic productivity promises, emphasizing ROI, data readiness,...

First Databank’s cloud‑native ePrescribing network, FDB Vela, has integrated with Photon Health’s digital prescription marketplace. The partnership combines FDB Vela’s HITRUST‑certified, redundant cloud infrastructure with Photon’s consumer‑focused platform that lets patients compare pharmacy options by price, location and availability before...

North Korean APT ScarCruft launched the Ruby Jumper campaign, employing a chain of malware that includes RESTLEAF, SNAKEDROPPER, THUMBSBD, VIRUSTASK, FOOTWINE and BLUELIGHT. The first‑stage payload uses a malicious LNK file to execute PowerShell, which carves and runs additional components....
Science Applications International Corp. (SAIC) secured a $95 million contract from the U.S. Government Accountability Office to overhaul its Technical Information Services IT environment. The agreement calls for end‑to‑end services that modernize applications, platforms, and operating models while embedding security, automation,...
Application security should begin at the load balancer, not deeper in the stack. Organizations often treat load balancers solely as performance devices, leaving encryption, protocol hygiene, and abuse controls to downstream tools. This architectural gap lets attackers exploit weak TLS...
Munro Footwear Group (MFG) has launched Fluent Order Management, backed by Amblique, to unify inventory and fulfillment across its 240+ stores, digital channels and distribution centres. The Distributed Order Management system provides a universal inventory view, ship‑from‑store capability and configurable...
At last year’s CIO Summit in Mumbai, senior leaders from banking, fintech, telecom and manufacturing debated the growing risk profile of open‑source databases, with PostgreSQL emerging as the focal point. The conversation has moved from pure performance to trust, encompassing...

Illumio announced Illumio Insights, an agent‑less solution that ingests real‑time telemetry from Check Point and Fortinet firewalls to create live traffic maps across data‑center and cloud environments. The platform converts existing firewall data into visibility without installing software agents, extending...

Enterprise AI platform decisions in 2026 are shifting from new deployments to renewals, consolidations, and selective expansions, especially across Asia‑Pacific where cost pressures demand measurable ROI. Leaders must move beyond model accuracy and user adoption, demanding concrete economic proof that...

Manufacturers are turning to integrated ERP systems to break free from legacy, paper‑based processes. By consolidating production data, ERP delivers real‑time visibility, precise job costing, and customizable KPIs that drive faster, data‑backed decisions. The article outlines five pillars—visibility, metric improvement,...
Hospitality operators are shifting from generic automated messaging to predictive, intelligence‑driven guest experiences powered by integrated CRM and PMS data. Fragmented guest information has limited personalization, but unified profiles enable real‑time segmentation, tailored offers, and on‑property service alignment. Hotels that...
DLG Group, a leading Northern European feed manufacturer, has deployed the Fiix cloud‑based CMMS to modernize maintenance across its plants. Within the first month the rollout delivered measurable improvements in mean time between failures and set a target of cutting...

Wildix has introduced Wildix eSIM, an AI‑powered extension of its Mobility Cloud that routes business mobile calls through the enterprise system of record. The solution embeds a single business identity into the SIM, allowing native dialer use while preserving routing,...

Leaders at the OpenGov Breakfast in Singapore warned that cloud migration alone fails to deliver value without end‑to‑end observability. They emphasized that real‑time visibility across infrastructure, data pipelines, and workflows enables proactive, insight‑driven decisions, reduces risk, and fuels trustworthy AI...

The Department of Defense is phasing out the decades‑old DD Form 2875, replacing it with an automated Identity, Credential and Access Management (ICAM) workflow. The new system will provision, authorize, and revoke user access within hours, generate immutable audit logs,...

Microsoft Research unveiled CORPGEN, an architecture‑agnostic framework that equips autonomous AI agents to operate in Multi‑Horizon Task Environments (MHTEs) where dozens of interleaved, dependent tasks coexist. The paper identifies four failure modes—context saturation, memory interference, dependency‑graph complexity, and reprioritization overhead—that...
Red Hat’s Ansible Automation Platform is shifting IT automation from simple time‑saving scripts to a strategic business asset that delivers measurable reliability, security and revenue protection. Industry research shows 72% of enterprises juggle 50+ tools, creating visibility gaps and governance risks...

Fintech firm Marquis, which serves over 700 banks, filed a lawsuit against firewall vendor SonicWall after a ransomware breach exposed client data for roughly 780,000 individuals. SonicWall later disclosed that a breach of its own firewall configuration backups affected all...

Enterprises are turning to Non‑Human Identity (NHI) management to close security gaps created by machine‑generated accounts and their secrets. By automating discovery, classification, monitoring and decommissioning, organizations can reduce breach exposure while cutting operational costs. Centralized NHI platforms deliver real‑time...

Techbot unveiled a three‑phase post‑go‑live framework that moves ERP projects from initial stabilization to performance optimization and ongoing governance. The first 30‑90 days focus on system reliability, data integrity and rapid issue resolution to build user confidence. The second phase...
The article outlines how Terraform and Packer can establish Day 2 operations guardrails that keep cloud environments secure, compliant, and cost‑effective after initial provisioning. It identifies common post‑deployment pitfalls such as manual ticketing, policy drift, orphaned resources, and misconfigurations that drive...

Low‑Code by Design reframes identity governance automation by building reusable, metadata‑driven integration modules instead of bespoke scripts. The approach captures application attributes such as account models and correlation rules, allowing a single tested component to be configured for many systems....
FC Bayern has migrated its core IT landscape to SAP Cloud ERP Private, consolidating over 9.5 million fan and member records and more than 25,000 product master data entries into a single cloud system. The move supports a clean‑core architecture...

AWS Security Hub Extended introduces a bundled plan that lets enterprises procure, deploy, and manage a full‑stack security suite covering endpoints, identity, email, network, data, browsers, cloud, AI, and security operations from a single console. The offering expands protection beyond...
Santander launched Catalyst, a platform‑engineering solution built with AWS, to overhaul its cloud infrastructure. The initiative replaces a 90‑day manual provisioning process with an automated, Kubernetes‑based control plane that leverages Crossplane, ArgoCD, and OPA. By consolidating over 100 pipelines, Catalyst...
Inetum argues that true digital sovereignty hinges on demonstrable control over data and processes, not merely on owning infrastructure. As EU regulations such as the AI Act, Data Act and DORA embed accountability into system design, enterprises must prove who...

ManoMano, a leading European DIY e‑commerce platform, disclosed a data breach affecting roughly 38 million customers after hackers compromised a Tunis‑based third‑party customer support provider. The breach exposed personal details such as names, email addresses, phone numbers, and support ticket communications,...
Google DeepMind unveiled Nano Banana 2, a Gemini 3.1 Flash Image model that delivers Pro‑level text rendering, subject consistency, and image search at roughly half the cost of the Nano Banana Pro tier. The new offering reduces per‑image pricing to...

Emerson announced OPTIMIZE™ 26, a four‑day conference for AspenTech users in Houston from May 11‑14, 2026. The event expects 1,300 participants representing more than 50 nations and will spotlight industrial AI, data management, and advanced optimization tools. A new Innovation Zone will...

Trace, a Boston-based workflow orchestration startup, announced a $3 million seed round led by Y Combinator and several venture firms. The company builds a knowledge graph from enterprise tools such as email, Slack and Airtable to give AI agents the contextual...
ServiceNow reports that it resolves 90% of its own employee IT requests autonomously, delivering solutions up to 99% faster than human agents. The company unveiled an Autonomous Workforce framework, the EmployeeWorks product, and a "role automation" architecture to extend this...

Sinch unveiled Agentic Conversations, a suite that lets enterprises deploy AI agents across messaging, voice and email channels at scale. The platform offers an open, secure infrastructure that integrates with existing enterprise systems and supports both Sinch‑built and third‑party agents....

Microsoft has broadened its first‑sign‑in restore experience, part of Windows Backup for Organizations, to include hybrid‑managed devices, multi‑user setups, and Windows 365 Cloud PCs. The feature lets users who sign in with a Microsoft Entra ID account restore personal settings and...

Deloitte has introduced Enterprise AI Navigator, an advisory and engineering software suite aimed at moving enterprises from fragmented AI pilots to measurable, organization‑wide value. The platform combines Deloitte’s Ascend project‑management tools with proprietary data to identify suitable processes, model workflow...

The article explains why companies are moving from spreadsheet‑based accounts payable to automated AP solutions that integrate directly with ERP platforms. It outlines the drawbacks of manual spreadsheets—errors, delays, and weak audit trails—and details how automation delivers real‑time visibility, faster...

Awery Aviation Software has been selected as the exclusive software provider for Group Concorde, India’s leading General Sales and Service Agent, delivering a total cargo management solution via its integrated Enterprise Resource Planning platform. The ERP system will centralize data...

A YouGov survey for Pega reveals deep consumer mistrust of AI‑only customer service, with 68 % lacking confidence in how businesses use generative AI and half reporting unsuccessful outcomes. While 80 % say human agents achieve better results, only 2 % prefer exclusive...
IBM has partnered with Deepgram to embed its speech‑to‑text and text‑to‑speech engines into the watsonx Orchestrate generative AI platform. The integration adds real‑time transcription, captioning and multi‑language voice support, letting enterprises build voice‑enabled agents and workflows. Deepgram becomes IBM’s first...

Ribbon Communications announced a strategic collaboration with Amazon Web Services to deliver a cloud‑native, secure voice communications suite on AWS Marketplace. The offering bundles Ribbon’s Session Border Controller, policy routing engine, and centralized management platform as containerized services optimized for...

Quantum‑era risk is no longer a distant theory; adversaries are already harvesting encrypted data to decrypt later when quantum computers mature. This "harvest‑now, decrypt‑later" model threatens long‑life information across government, finance, healthcare and private‑sector IP. CEOs must shift focus from...
To meet the stringent data‑privacy demands of enterprise insurance, the company abandoned the traditional multi‑tenant SaaS model and built a single‑tenant AI platform where each client receives an isolated database and compute environment. By eliminating middleware and moving business logic...

TrendAI, the enterprise arm of Trend Micro, released patches for eight vulnerabilities in its Apex One endpoint security suite. Two critical CVEs (2025‑71210 and 2025‑71211) could let remote attackers upload malicious code and execute commands via the management console, while six high‑severity...

Aras unveiled three new InnovatorEdge services—API Manager, App Builder, and Edge AI—plus configurable AI agents to extend its PLM platform. The cloud‑delivered, low‑code tools enable secure, governed exposure of product data and digital‑thread services to external applications and AI resources....

Intellicheck launched an enriched Desktop Application that lets organizations of any size stop identity theft and fraud instantly, without needing system integration. The solution works with existing scanners, incurs minimal cost, and stores transaction history securely in the cloud via...

AMD announced a $250 million strategic partnership with Nutanix, buying $150 million of Nutanix common stock and committing up to $100 million for joint R&D and go‑to‑market efforts. The collaboration will integrate Nutanix’s Cloud and Kubernetes platforms with AMD’s EPYC CPUs, Instinct GPUs,...

Pulumi Cloud needed a unified scheduler to orchestrate deployments, Insights scans, and policy evaluations across both its own infrastructure and customer‑managed runners. The team built a database‑backed background activity system that treats each workflow as a typed, persistent activity with...
Red Hat Ansible Automation Platform now integrates with Cisco Meraki through the Cisco Marketplace, delivering a unified, cloud‑based solution for network automation. The partnership enables rapid provisioning, configuration, and scaling of branch and edge devices while embedding audit, compliance, and security...
Rackspace reported Q3 GAAP revenue of $671 million, a 1% sequential increase but a 1% year‑over‑year decline, beating the midpoint of its guidance. Non‑GAAP operating profit rose 17% sequentially to $32 million, while private‑cloud bookings grew 5% YoY, driven by major enterprise...

Fourteen health systems have signed multiyear extensions for Altera Digital Health’s Sunrise electronic health record, reinforcing the vendor’s foothold in the acute‑care market. The renewed contracts cover institutions such as Phoenix Children’s, St. Mary’s, Grand Lake Health System and Hospital for...