Treat ERP Vendor Negotiations as Collaboration, Not Competition
Navigating software vendor contracts for ERP selection can be daunting. Approach negotiations with your vendor as a collaboration, not just a competition. The goal is to leverage their technology while ensuring your priorities and needs are met. #ERP #VendorManagement #Business https://t.co/13caBh3wzm
Govern AI in ERP: Essential First Step Companies Overlook
Governing AI agents in your ERP is a critical first step many companies miss. It requires active process management, defining future workflows, and preparing your teams through training and updated job roles. #AIGovernance #BusinessStrategy https://t.co/DbSSUBP8Il
Prioritize Core Requirements, Capture All for Future Traceability
Thousands of business requirements can lead to analysis paralysis. Not all are critical for initial evaluation, but capturing them is key for later implementation and traceability. #ERP #BusinessAnalysis #ProjectManagement https://t.co/NQpvlgPcPp
Workday's Sana Transforms Apps Into AI Execution Engines
Announcing Sana to turn its enterprise apps into execution engines, @Workday gets serious about agentic AI https://t.co/t6YAeF1TGB I shared my thoughts with @CIOonline about a major new entry in vertical AI agents.
Automated Multi‑Region AWS Environment Deployment Script
So this turned into build an environment to run in. I wrote a script to deploy all the resources with guidance: Tested and deployed so far: Org root user and role Root policies Root permission boundary ou accounts - iam - KMS - dns - jobs - work - backup...

SAP Restructuring Sparks Hiring Surge for S/4HANA Talent
🚨 Hiring Signal: SAP SAP is merging Customer Success with Services & Delivery into a new Customer Value organization. Major sales/service reorganizations often trigger voluntary attrition among top performers. This creates demand for: • enterprise account executives • hybrid technical-sales specialists • S/4HANA migration architects Action: If you...
Conversational AI Puts Business Needs First in ERP Decisions
Conversational interfaces are shifting ERP evaluation leadership. Expect business needs to drive decisions more than IT, moving tech from an end in itself to a true business enabler. #ERP #DigitalTransformation #BusinessTech https://t.co/l1thMD5bsl
Keep ERP Control In-House to Avoid Failure
Outsourcing control of ERP and digital transformation projects to third parties is a common cause of failure. Relying solely on vendors or system integrators means external experts decide your business's future. #ERP #DigitalTransformation #ProjectManagement https://t.co/7xAT4Ngc07
On-Premise ERP: Traditional Yet Still Available
Understanding ERP deployment models is key. On-premise, the traditional approach, means installing software on your own servers within your company. While many vendors are shifting away, some still offer on-premise solutions. #ERP #Tech https://t.co/PXYHDltlMo
Okta AI Agents Secure Enterprise Blueprint, GA April 30
Great joining @BrianSozzi at @YahooFinance to discuss the blueprint for the secure agentic enterprise and how Okta for AI Agents, which will be generally available April 30, helps organizations put that blueprint into practice. https://t.co/OKEqoWLxUW

AI Will Make SAP, ServiceNow, Salesforce More Programmable
"Ultimately, the destination with AI might not be to “replace SAP/ServiceNow/Salesforce,” but to make them more programmable and approachable." https://t.co/RkofGClRU2 < the world runs on SAP, and that may not change. But how we interact with it will. Good @a16z...
AI Won’t Replace Complex ERP SaaS Overnight
Think you can just "vibe-code" a custom ERP with AI and ditch your SaaS contracts? Think again. 🛑 The hype says AI replaces SaaS; reality says replicating the complexity of a Salesforce or Workday is a monumental (and expensive) feat. Don't...
Choose the Right FP&A Tool to Avoid Excel Reliance
Six months after go-live, the CFO asks: “Why are we still in Excel?” Most software failures don’t begin in implementation — they begin in selection. Rob Konferowicz shares how FP&A teams can design a selection process that survives messy data and real workflows.
SaaS SAP S/4HANA Demands Flexibility Amid Vendor Changes
Organizations implementing SAP S/4HANA face unexpected vendor decisions, like a portal being decommissioned mid-implementation. In SaaS, you must adapt to vendor changes, unlike on-prem where upgrades were optional. #SAP #SaaS #Tech https://t.co/DYJrE5rAvW
ERP Is Vanilla; Value Comes From Integration and Skills
Your ERP software won't create your secret sauce; it's vanilla by definition. True competitive advantage lies in how you connect your ERP to other systems and build competencies outside of it. #ERP #BusinessStrategy https://t.co/mnbCXRJiJH
Salesforce’s CCaaS Launch Is a Data‑gravity Strategy
Salesforce said in 2023 it didn't want to be a CCaaS provider. On March 10, 2026, it launched one. That reversal — not the feature list — is the real story from Enterprise Connect. I wrote up my analysis of what's actually...
Mixing ERP Solutions Boosts Flexibility and Adaptability
Think you must choose only one ERP system? Many organizations fall into this trap, pressured by vendors. But the reality is, mixing and matching best-of-breed systems offers crucial flexibility to navigate business changes and address unique needs. #ERP #BusinessTech #Flexibility...
Use BTP to Optimize Legacy Systems Before Cloud Migration
Innovation is born in the cloud. Even if your core systems aren't moving to S/4HANA yet, leveraging BTP can optimize your legacy systems and prepare you for future cloud migration. #BTP #CloudMigration #DigitalTransformation https://t.co/BGIUYh3sSO
PaaS Empowers Vendors to Extend Enterprise ERP Platforms
Platform as a Service (PaaS) is revolutionizing enterprise tech. Software vendors now offer not just ERP apps, but also the platforms to build, extend, and modify them. #PaaS #TechInnovation https://t.co/p2d1qjMkDn
Prioritize S/4HANA Migration Before AI Adoption
Many SAP customers are still focused on migrating from legacy systems to S/4HANA. AI adoption is like climbing Maslow's hierarchy – you need basic financials and clean data first. Focus on the transition; AI can come later. #SAP #S4HANA #AI...
ERP Decisions: Blend Build, Buy, and Hybrid Solutions
Build vs. Buy for ERP: It's not black and white. Consider platform services for capabilities and hybrid approaches. Objective analysis is key, as bias can cloud judgment. #ERP #TechStrategy #Business https://t.co/M7K8Rsoy3g
Prioritize the Unique 20% to Choose the Right ERP
Most ERP systems handle 80% of business needs, but it's the unique 20% that truly differentiate them. Focus on these 'deal-breakers'—the must-have features not found everywhere—to choose the right system. #ERP #BusinessStrategy #TechTips https://t.co/2sJVRygGwR
SAP's Future S/4HANA Innovation May Depend on Deployment
SAP's latest innovations might be exclusive to public cloud deployments. Is future S/4HANA innovation limited by your deployment choice, or will all versions benefit? #SAP #Cloud https://t.co/ooiHY9Mf7j
Open‑Source ERPs Shift Toward Tailored Custom Solutions
Open-source ERPs are enabling customization, swinging the pendulum away from off-the-shelf software towards tailored customer development. Embrace tailored solutions for your specific needs. #OpenSource #ERP #Customization https://t.co/7SWfYk8Y9N
Adobe AI Powers Enterprise Creative Workflows, Not Just Images
The market is comparing Adobe's AI to image generators in LLMs like ChatGPT. That is the wrong comparison entirely. Adobe just reported record Q1 FY2026 results = $6.40 billion in revenue, 13% subscription growth, and AI-first ARR more than tripling year...
Choose Platform Simplicity Over Integration Tax in AI Era
The debate is back, but the stakes are higher. Can you afford the "integration tax" of best-of-breed in an AI-accelerated world? Or is a platform your only path to simplification? Decide your strategy for RSA: 🔗 https://t.co/l36K8t0jnp #CIO #TechStrategy #RSAC2026 #EnterpriseIT
SAP BTP Enables Seamless Cloud Migration with Clean Core
SAP's BTP platform streamlines cloud migrations by offering tools for data quality, master data management, and analytics. It supports a 'clean core' approach, enabling organizations to differentiate with custom processes without complex upgrades. #SAP #CloudMigration #BTP https://t.co/94wouRrLLt
Threat Actors Now Favor Third‑party Software Flaws over Credentials
"For the first time since we began publishing the CTHR in 2021, we observed a tactical pivot by threat actors. They’re now targeting third-party software vulnerabilities more than weak or missing credentials as the primary initial access vector." https://t.co/wSC5lPPGAZ
AI-Crafted IAM Policies Require Careful Human Review
This AI chatbots 🤖 do while vibe coding: I have a complex bootstrap script to set up an environment for my batch job framework. It needs to create accounts with a role in the root account. And that is all it...
Data Migration Remains Hard: Industry Underestimates Complexity
"Data Migration Is Still Hard: Why the Industry Keeps Underestimating It", systems, data & database industry expert & practitioner Craig Mullins @craigmullins knows "moving data is difficult", and in this article he shares insights & advice you need now. https://t.co/XDoOXASJRP
AI as Accelerated Innovation Drives Faster S/4HANA Deployments
Referring to AI as 'accelerated innovation' frames it as a powerful engine for progress, not just a tool. This mindset is key to enabling faster, more impactful S/4HANA implementations. #AI #Innovation #S4HANA https://t.co/AQoTehGkE7
Zendesk Buys Forethought to Power Self‑learning AI Agents
.@Zendesk acquires Forethought, eyes self-improving AI agents https://t.co/bafcCVwCRb Zendesk said it will acquire Forethought, a company that specializes in AI agents for customer experience automation.
Don’t Switch ERP Just Because Vendor Discontinues It
Many organizations can't answer why they need new ERP software. The worst reason? Vendor discontinuation. A massive price tag, chaos, and heartache demand a stronger rationale for ERP implementation. #ERPSolutions #BusinessStrategy https://t.co/490Xb2xy9n
CallTower Streams PSTN Calls Straight Into Dynamics 365
CallTower is enabling inbound PSTN calls from its Operator Connect service to flow directly into Dynamics 365 workstreams. That might sound simple. In practice, connecting telephony with CRM and service systems has traditionally required multiple vendors, custom routing, or dedicated...
Built 15‑Year Data Hub in 5 Hours, Beats Meltwater
I had a good friend tell me the apps I created were trash because I didn't have a formal database. I took that as a challenge. In 5 hours, I personally built, populated, and deployed a database containing all the content...
Board Overlooked Viable Alternatives to S/4HANA
Board members had past negative S/4HANA experiences, yet proceeded due to perceived lack of alternatives. The good news? They overlooked other viable options. #S4HANA #ERP https://t.co/kIIjv3Nmyy
Kingfisher Bets on ECC Innovation over S/4HANA
Many companies face the 2030 SAP ECC support deadline. Kingfisher's plan? Innovate on ECC with new tech, bypassing S/4HANA. The big question: Can they future-proof without a full upgrade? #SAP #ERP #TechStrategy https://t.co/YuZNk4rZ2M
AI Unifies Contact Center and Service Management for Seamless CX
An agent shouldn't toggle between 5 apps to help one customer. AI-driven integration between your Contact Center and #ServiceManagement creates a single pane of glass. Better agent experience = better #CX. It’s that simple. Reduce the friction now. 🔗 Optimize your...
SAP App Cuts Cognitive Friction, Boosts NHL Decisions
The biggest plays in #hockey don’t always happen on the ice. In the National Hockey League (@NHL), front offices make thousands of decisions involving contracts, trades, and salary cap strategy—often under intense time pressure. On the latest episode of the SAP Better...

Microsoft’s Copilot CoWork Runs on Anthropic’s Claude AI
𝗖𝗹𝗮𝘂𝗱𝗲 𝗔𝗜 𝗶𝘀 𝗾𝘂𝗶𝗲𝘁𝗹𝘆 𝗺𝗼𝘃𝗶𝗻𝗴 𝗶𝗻𝘁𝗼 𝘁𝗵𝗲 𝗲𝗻𝘁𝗲𝗿𝗽𝗿𝗶𝘀𝗲. This week, 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 introduced 𝗖𝗼𝗽𝗶𝗹𝗼𝘁 𝗖𝗼𝘄𝗼𝗿𝗸, a new 𝗮𝘂𝘁𝗼𝗻𝗼𝗺𝗼𝘂𝘀 𝗔𝗜 𝗮𝗴𝗲𝗻𝘁 designed to work across the entire 𝗠𝗶𝗰𝗿𝗼𝘀𝗼𝗳𝘁 𝟯𝟲𝟱 environment. The system can 𝗽𝗹𝗮𝗻 𝗮𝗻𝗱 𝗲𝘅𝗲𝗰𝘂𝘁𝗲 𝗺𝘂𝗹𝘁𝗶 𝘀𝘁𝗲𝗽 𝗼𝗳𝗳𝗶𝗰𝗲 𝘄𝗼𝗿𝗸𝗳𝗹𝗼𝘄𝘀 across Outlook, Excel,...
Bundled ERP Solutions Face Backlash, Prompting Industry Shift
The monolithic ERP model, a one-stop shop for all tech needs, is showing cracks. Regulatory bodies and customers are pushing back against bundled solutions. This could signal a major shift in enterprise technology. #ERP #TechTrends #Enterprise https://t.co/ZKHQznBJ4M
Legacy Breach Drives Board to Prioritize S/4HANA Upgrade
A company faced a cybersecurity breach through legacy systems, raising concerns about their current ECC software. The board was pushed towards an S/4HANA upgrade, thinking it was crucial for survival against maintenance sunsets. #SAP #Cybersecurity #DigitalTransformation https://t.co/nH8L4PewV9
Unify AI Stacks: Converge CCaaS and Service Management
Why are you still running separate AI stacks for your employees and your customers? The "service" logic is identical. Convergence between #CCaaS and #ServiceManagement is the only way to achieve true enterprise velocity. Stop managing silos; start managing the flow. 🔗...
Boomi Shifts From Connectors to Control Layer
The Connection Layer Just Became the Control Layer. Boomi Isn't Competing on Connectors Anymore https://t.co/rvHmt98d3A
Scaling CI/CD Requires Far More Than Simple Pipelines
Me building a simple deployment pipeline for a silly app is very different than what it takes to manage CI/CD at scale. Here's a @semaphoreci post about how large companies do it ... https://t.co/rZx1GYWl3E https://t.co/tp8cbLsFZW

Effective CRM Turns Follow‑Up Into Closed Deals
A good pitch gets attention. A CRM gets paid. Most deals don’t die because the offer is weak. They die because the follow up gets sloppy. If you can’t see your pipeline, you’re guessing. Track the stage, last contact, next step, and what they...

Sony Cuts Storage 91% and Costs Half with Spanner
"Sony Interactive recently rebuilt Entitlements from the ground up on Google Cloud Spanner, cutting storage by 91%, reducing costs by half (~48%), and completing the entire migration with zero downtime on a live production system." https://t.co/KpfYKfgaSE https://t.co/N2JO6jwxkn
Buy‑first SaaS Mindset Limits Flexibility for Unique Needs
The 'buy-first' software mentality is failing. Cloud and SaaS solutions offer less flexibility than on-premise systems, exposing limitations as businesses struggle to find off-the-shelf software that truly fits their unique needs. #SaaS #CloudSolutions #TechTrends https://t.co/jssLieu2d4
Third‑party Integrations, Not SAP Core, Drive Breaches
Concerned about cybersecurity with your SAP system? Third-party tools, not S/4HANA, are often the real culprits in breaches. Hackers exploit vulnerabilities in integrated systems, not the core SAP software itself. #SAP #Cybersecurity #TechTips https://t.co/QTo2Og2Ct2

Intuit's AI Construction Edition Disrupts Mid‑Market Contractors
The construction industry is finally getting the disruption it desperately needs — and @Intuit just threw down a serious gauntlet. After leading digital transformations for construction companies and working inside multiple construction/home improvement software firms, I've seen the same frustrations repeat:...