HRTech Podcasts

HR in Constant Change with Perry Timms

In this episode of HRchat, host Bill Banham and HR thought‑leader Perry Timms discuss a new HR operating model built on product thinking, systems design, and behavioural science, urging HR leaders to design for constant change. They illustrate how treating HR services as evolving products, hiring for learning speed, and crafting adaptable employee experiences can prevent burnout, with real‑world examples from charities, construction, and hospitality. Timms introduces the concept of the polymorphic organisation—balancing governance with fluid innovation networks—and proposes measuring AI’s impact by "return on usefulness" rather than traditional ROI. The conversation closes with a leadership challenge to become incubators that foster safe experiments, rapid learning, and scalable success.