CLT Taps Perry As COO
The City of Charlotte has appointed Jeffrey Perry as chief operating officer of Charlotte Douglas International Airport (CLT). Perry previously served as COO of the Metropolitan Knoxville Airport Authority and held several senior roles, including airport operations director for Charlotte. He said he is honored to return and will focus on operational optimization, passenger experience, and long‑term growth. The appointment signals a leadership refresh at one of the nation’s busiest airports.
New Hospice Leaders Emerge
A wave of senior appointments is reshaping hospice leadership across the United States. Montgomery Hospice named longtime hospice operator Sara McKay as COO, while VITAS Healthcare installed Juan Gomez as VP of Finance after a stint in revenue‑cycle management. Three Oaks Hospice...
PMI Promotes Laura Herzog to COO/EVP
Purchasing Management International (PMI) has promoted Laura Herzog to Chief Operating Officer and Executive Vice President. In her expanded role, Herzog will steer operational strategy, drive execution across the firm, and reinforce PMI’s commitment to exceptional client service and accountability. CEO...
Quantcast Sales Veteran Andrew Double Joins Adora as VP of Revenue
Adora, an AI‑native performance‑marketing platform, announced the appointment of Andrew Double as Vice President of Revenue. Double brings over 20 years of commercial leadership, most recently serving as Vice President of Commercial for North America at Quantcast, the programmatic advertising...
Impetus Technologies Onboards Vikash Gaur as COO to Elevate Delivery and Operational Excellence
Impetus Technologies announced the appointment of Vikash Gaur as chief operating officer, aiming to strengthen delivery and operational excellence as the firm scales its agentic AI services. Gaur brings over 28 years of global leadership in delivery, operations and business...
Horizon Media’s New COO Has a Mandate to Kill Billable Hours
Horizon Media has appointed veteran Bhavana Smith as chief operating officer to eliminate billable‑hour billing and pivot toward performance‑based contracts as artificial intelligence reshapes agency economics. The move is part of an early‑stage overhaul that ties compensation directly to client...
Amplify Expands Leadership Roster with New President and Chief Revenue Officer
Amplify Technology announced Jason Rowley as President and Kimberly Hill as Chief Revenue Officer, bolstering its leadership as the AI‑native RIA platform scales. Rowley, formerly chief of staff and general counsel, will manage day‑to‑day operations, while Hill shifts from CFO...
Innovation Proves the Product Works
Dymeka Harrison, a commercialization veteran, argues that breakthrough products alone don’t guarantee lasting companies; adoption hinges on disciplined commercial execution. She cites the 70‑90% startup failure rate as largely driven by underdeveloped commercial foundations. Harrison outlines a holistic commercial system—segmentation,...
Leo Martin Named COO at Vancouver Shipyards
Seaspan Shipyards announced that Leo Martin will become chief operating officer of Vancouver Shipyards on April 20, 2026. Martin, a senior leader since 2018, will oversee the full shipbuilding lifecycle from concept design to delivery. He brings roughly two decades...
Gibney Is Searching for a Chief Operating Officer
Gibney, a leading New York contemporary dance company with a $10 million operating budget, is hiring a grant‑funded Chief Operating Officer. The three‑year COO role will oversee finance, operations, and earned‑revenue growth across two 55,000‑sq‑ft venues. Reporting to founder‑CEO Gina Gibney,...
Chris Padoan Appointed Chief Operating Officer of Popeyes
Chris Padoan has been appointed chief operating officer of Popeyes U.S. and Canada, bringing nearly 15 years of field leadership experience from Burger King. He will focus on strengthening restaurant execution, enhancing the guest experience, and supporting franchisees. The hire...
Former Audacy COO Takes Top RCS Worldwide Role
Susan Larkin, former COO of Audacy and Regional VP at Cox Media Group, has been appointed President and CEO of iHeartMedia‑owned RCS Worldwide. She will oversee the RCS radio programming software suite along with Media Monitors, Mediabase, and Florical Systems....
JSW MG Motor India Looks to Leverage on Non-Metros to Accelerate Sales of EV Windsor
JSW MG Motor India reports that 70% of its best‑selling EV, the Windsor, is sold in non‑metro markets, bringing cumulative sales to about 65,000 units since its October 2024 launch. The company’s 541 sales‑and‑service outlets, only 51 of which are in...
Vercel COO Discusses How AI Will Bolster Human Interactions in Sales
Vercel’s chief operating officer outlined how the company is embedding generative AI into its development platform to support sales teams. He emphasized that AI tools will surface contextual data, draft outreach content, and automate routine tasks, allowing reps to focus...
7Air Appoints Juan Nunez as Chief Operating Officer
7Air has promoted Juan Nunez to chief operating officer and accountable executive, a year after securing FAA certification. Nunez, who previously led flight operations at 7Air and served as director of operations for the FAA, will oversee regulatory compliance and...
Innovate UK: “We Want to Make It Simpler and Easier for Companies to Work with Us”
Innovate UK, led by Tom Adeyoola, is revamping its approach from pure grant‑making to full‑scale business support. With a £4.4 bn budget to 2030, the agency will adopt an account‑manager model to proactively guide high‑potential firms and streamline applications. It also...
Former Anywhere Exec Sue Yannaccone Is Now COO at Compass
Sue Yannaccone, former President and CEO of Anywhere Brands, has been appointed chief operating officer of Compass International Holdings. The move follows Compass's acquisition of Anywhere, which closed in January and added roughly 340,000 agents across 120 countries. Yannaccone will...
J.H. Fletcher – Rod Duncan & Ben Hardman
J.H. Fletcher & Co. announced that longtime CEO Greg Hinshaw is retiring. The board promoted President Rod Duncan to chief executive officer, while Vice President of Sales Ben Hardman will serve as chief operating officer. Julia Fletcher, formerly VP of...
Hakuhodo Appoints Naoyuki Kawakita as ASEAN COO + Yuta Sasaki as Vietnam Group President
Japanese advertising giant Hakuhodo announced two senior appointments to accelerate its ASEAN strategy. Naoyuki Kawakita, currently Group President of Hakuhodo International Vietnam, will become ASEAN Regional COO, overseeing an 800‑person network and focusing on regional integration and data‑driven marketing. Yuta...
Fraport Appoints Dietmar Focke as COO; Supervisory Board Changes Announced
Fraport announced that Dietmar Focke will assume the role of Chief Operating Officer on May 1 2026, restoring its Executive Board to five members. Focke, a veteran of the Lufthansa Group, will oversee the aviation and ground‑services divisions at Frankfurt Airport, Europe’s busiest...
ALH Grows to 3,000 Rooms with Major Central Texas Expansion
American Liberty Hospitality (ALH) announced the addition of 1,000 rooms across Central and South Texas, pushing its managed inventory past the 3,000‑room mark in Texas and Louisiana. The expansion includes a mix of full‑service and select‑service properties under Marriott, Hilton,...
Krystal Promotes COO From Parent Company
Restaurant operator Amanda Hyde has been promoted to Chief Operating Officer of Krystal, moving up from her role as Senior Vice President of Operations at parent company SPB Hospitality. Hyde brings more than two decades of multi‑unit restaurant leadership, previously...
Chili Shack Promotes Elizabeth Orona to COO
Chili Shack, the Denver‑based fast‑casual chain, has promoted Elizabeth Orona from general manager to chief operating officer. Orona will steer the brand’s national franchise rollout, targeting up to 100 new locations over the next several years. The company currently runs...
Why Sales Investments Aren’t Translating Into Performance
Sales organizations are pouring money into enablement, CRM upgrades, and dashboards, yet win rates, cycle length, and forecast accuracy remain stagnant. Gartner reports that 56‑60% of B2B deals end in “no decision,” while Salesforce finds much CRM data incomplete, highlighting...
Enstep Appoints Brayden Stitt to Lead Sales Operations
Enstep Technology Solutions announced Brayden Stitt as its new Head of Sales Operations and Business Development. The role is designed to strengthen the company’s revenue engine, build a scalable sales infrastructure, and accelerate growth of its managed IT services in...
Sectigo Taps Clint Maddox to Lead Global Field Operations
Sectigo announced Clint Maddox as president of global field operations, tasking him with overseeing sales, marketing and channel functions worldwide. The move follows a record year in which the certificate‑lifecycle manager posted over 20% organic ARR growth and completed the Entrust...
Raymond Wittmann Succeeds Nedeljković as BMW Production Head
BMW’s Supervisory Board has appointed strategy chief Raymond Wittmann as the new Production Board member, effective at the May Annual General Meeting when current Production Director Milan Nedeljković ascends to CEO. Wittmann, 47, has been with the group since 2015, most...
Enter the Shark Tank: How Kenvue Innovates Its Operations
Kenvue COO Meri Stevens introduced monthly "shark tank" meetings to accelerate operational innovation, rapidly testing ideas and discarding weak concepts. A digital council allocates funds, delivering ten‑fold in‑year savings while scaling winning projects globally. Innovations focus on touchless agents, predictive...
Plurilock Eliminates CTO and COO, Cuts Exec Pay as Part of Profitability Push
Plurilock, a Victoria‑based cybersecurity firm, eliminated its CTO and COO positions and imposed a 30% cut to executive compensation to accelerate profitability. The restructuring is projected to save about $900,000 annually, funds that will be redirected to sales and market‑development...
Airbnb Appoints Former Uber Safety Exec as Global Head of Operations
Airbnb has hired former Uber safety chief Gus Fuldner as its new global head of operations, succeeding retiring executive Tara Bunch. Fuldner, who oversaw Uber’s safety and core services, starts on March 16 as Airbnb expands beyond home rentals into...
U.S. Travel Association Promotes Ellen Davis to COO
Ellen Davis has been promoted to chief operating officer and executive vice president of the U.S. Travel Association. Since joining in 2023 as EVP of business strategy and industry engagement, she launched a new membership model, revamped the event portfolio,...
LogicSource Names Keith Hausmann COO Amid Rising Enterprise Demand for Procurement Solutions
LogicSource announced Keith Hausmann as its new Chief Operating Officer, succeeding Jo Seed who has moved to Chief Strategy Officer to steer AI and technology strategy. Hausmann arrives with more than three decades of experience leading global procurement and AI‑driven...
Ete Davies Joins LePub as Global COO
LePub has appointed Ete Davies as Global Chief Operating Officer, adding depth to its executive team as the agency accelerates international growth. Davies will steer global business operations, client delivery, and product management, aiming to make the agency’s creative services...
Langham Names Michele Grosso U.S. Operations Lead
Langham Hospitality Group has appointed Michele Grosso as regional vice‑president of U.S. operations, while he continues as managing director of The Langham Boston. In his expanded role he will oversee the company’s two U.S. brands—The Langham Hotels & Resorts and Eaton—working closely with...
Pan Pacific Gears up for Growth with New Leadership Team
Pan Pacific Hotels Group unveiled a new executive leadership team, appointing Craig Bond as chief operating officer, Celine Du as chief commercial and marketing officer, and Kate Loh as head of Development. The refreshed senior team, led by CEO Choe...
Midwest Games Names Adam Orth as COO
Midwest Games, a publisher focused on non‑traditional gaming spaces, announced Adam Orth as its new chief operating officer. The company also appointed Cisco Maldonado and Charlotte Cook as executive advisers to steer publishing strategy. Orth brings operational expertise from previous...
4RCargo Names Olga Palec-Furga as New COO
4RCargo, a leading independent General Sales and Service Agent, has appointed Olga Palec-Furga as chief operating officer. Palec-Furga brings more than two decades of experience across airlines, GSSAs, and airports in Poland. Her hire supports 4RCargo’s fifth‑year strategy to deepen...
Kirk Pederson Named PM Hotel Group COO
PM Hotel Group announced Kirk Pederson as its new chief operating officer, tasked with overseeing hotel operations and commercial strategy across the portfolio. Pederson joins after serving as president of Sightline Hospitality, where he guided the company’s expansion and its...
Why Great Sales Strategies Still Fail – and How to Fix Them
Even the most polished go‑to‑market playbooks are stalling because B2B buyers face internal complexity, not product confusion. Gartner reports 77% label recent purchases as “very complex,” while 62% of firms still cling to product‑led GTM models. The article proposes "Activator...
Lidl GB Appoints Roberto Eretta as Chief Operating Officer
Lidl GB will appoint Roberto Eretta as chief operating officer, succeeding Maciej Tylkowski who moves to an international role this summer. Eretta, currently COO of Lidl Italy, has spent nearly two decades with the retailer, rising from area manager to...
Cyient Picks Prabhakar Atla for COO, Shrinivas Kulkarni for CFO
Cyient announced that long‑time CFO Prabhakar Atla will become chief operating officer on 1 April 2026, while Shrinivas Kulkarni, previously CFO of Cyient DLM, steps into the group CFO role. Atla, a 12‑year Cyient veteran, will drive next‑generation delivery models, talent development and...
Olaplex Holdings Inc (OLPX) Q4 2025 Earnings Call Transcript
Olaplex reported Q4 2025 net sales of $114.6 million, a 3.8% year‑over‑year decline, while adjusted EBITDA rose to $30.8 million, delivering a 26.9% margin. The professional channel grew 5.3% and the new hair‑mask launch generated mid‑teens sell‑through lifts, offsetting weakness in specialty...
This Week’s Comings & Goings
This week’s hospitality news is dominated by a series of senior‑level appointments across hotels, resorts, and related service firms. Trailborn Hotels & Resorts named Paul Eckert COO, Wyndham Hotels & Resorts hired Amit Sripathi CFO, and Westgate Resorts added Jared...
Avalon Strengthens Nechalacho Mine Team
Avalon Advanced Materials has rehired former COO Dave Marsh to lead a new preliminary economic assessment and refresh the feasibility study for its underground Nechalacho rare‑earths‑zirconium project in the Northwest Territories. The deposit contains 61.9 million metric tons of measured and...
On the Move: Burson Promotes EMEA COO Buchanan
Burson has promoted its EMEA COO Matt Buchanan to the newly created global chief social and influence officer role, tasking him with scaling social capabilities worldwide. Olly Gosling joins Burson as head of social and influence for EMEA, bringing experience...
BBC COO Leigh Tavaziva To Exit As Leadership Upheaval Continues
BBC chief operating officer Leigh Tavaziva announced she will leave the broadcaster in September, marking the third board‑level exit within four months. Tavaziva, who joined the BBC in 2021, oversaw its multi‑billion‑pound budget, production pipelines, and digital transformation. Her departure...
Accor Appoints New VP for Operations – New Zealand & Fiji
Accor has appointed Rob McIntyre as Vice President of Operations for New Zealand and Fiji, effective April 13, 2026. McIntyre joins from Singapore where he oversaw Accor’s operations, including the flagship Pullman Singapore Orchard. He previously served as General Manager of Pullman Auckland...
Littlejohn Taps Shant Mardirossian as Managing Director and COO
Littlejohn & Co. announced Shant Mardirossian as its first managing director and chief operating officer. The newly created position will report directly to the firm’s managing partners and coordinate finance, legal, compliance, operations, and investor‑relations functions. Mardirossian’s mandate includes driving...
19 C-Suite Leaders Reveal How They Stop Burnout Before It Starts
C‑suite executives from Reddit, Advancing Health Equity, Daytrip and other high‑growth firms disclosed how they pre‑empt burnout through strict attention controls, delegated workflows and intentional recovery rituals. Leaders like Apothekary’s Shizu Okusa lock their phones on Do Not Disturb and...
Paul Eckert Named Trailborn Hotels & Resorts COO
Trailborn Hotels & Resorts announced the appointment of Paul Eckert as chief operating officer as the brand accelerates its national rollout. Eckert will oversee operations for the expanding portfolio, including upcoming properties in Jackson Hole, Wyoming, and Mendocino, California. He...