EPG Aura Brings AI Into Warehouse Execution
In this episode, Kevin Lawton interviews Jet Chitanan, President of EPG USA, about the company's AI-driven execution platform, EPG Aura, and its recent awards. Aura integrates with existing WMS, TMS, and voice picking solutions to provide AI-powered document scanning, intelligent video analysis, and real‑time alerts for issues like dropped items, safety violations, and inventory anomalies. The conversation also highlights EPG’s gamification feature for voice picking, designed to boost worker motivation and retention, and the partnership with NVIDIA that powers the Observer use case.
Parcel Shipping Operations: Moving Packages in Minutes with DHL
In this episode Kevin Lawton talks with Eric Ricardo, VP of Operations at DHL eCommerce, about how the company moves millions of parcels daily through a network of roughly two dozen U.S. facilities and a cross‑dock in Canada. Ricardo explains...

3PL Fit: Staying in Your Lane Drives 3PL Growth
In this episode, Kevin Lawton talks with Dave Hariger, CEO of Swift House, about the evolution of his 3PL from a textbook resale operation to a boutique fulfillment provider focused on small brands. Hariger explains how a sudden loss of...

Ep. 190 - The SaaS Founder Bottleneck: Why Founder-Led Sales Stops Scaling
In this episode, fractional CMO Javier Lozano explains why founder‑led sales can’t sustain growth and how to transition to a repeatable, data‑driven go‑to‑market engine. He emphasizes extracting the founder’s successful sales insights, building positioning and a "blue ocean" narrative, and...
207. Adam Dorrell, CEO & Co-Founder of CustomerGaige - Founder-Led Sales vs Scaling: The Hard Transition Nobody Talks About
In this episode, Adam Dorrell, CEO and co‑founder of CustomerGauge, discusses the challenges of transitioning from founder‑led sales to a scalable commercial organization. He shares how he and his co‑founder initially handled sales themselves, the pitfalls they faced hiring sales...

VC: 116 Quarters on Quota: The Sales Metrics That Actually Matter
In this GTM Now episode, operating partner Bill Bench—who spent 29 years as a CRO—discusses the shift from quota‑driven sales leadership to venture‑backed operating roles, emphasizing the need for precise, outcome‑focused metrics. He introduces his "Mojo" metric, a daily net‑pipeline...

Stop Layering AI on Your GTM Stack
In this episode, Emir Atli, co‑founder and CRO of HockeyStack, explains why the traditional, tool‑heavy GTM stack can’t simply have AI bolted on—it must be rebuilt around a unified, AI‑native platform with a single data foundation. He outlines HockeyStack’s evolution...