Today's Enterprise Pulse
ServiceNow pivots to AI‑driven security and governance
At Knowledge 2026, ServiceNow rebranded from a workflow platform to the governance and action layer for enterprise AI agents, identities and connected assets. The company launched Autonomous Security and Risk, integrating Armis asset intelligence with Veza identity governance, and expanded its AI Control Tower with real‑time enforcement, cost tracking and NIST‑aligned risk frameworks.
Also developing:
By the numbers: Informotion acquires inReach Software's product suite
AI-Assisted, Human-Led: The Future of Higher Education Advancement
AI is reshaping higher‑education advancement by embedding analytics, recommendation engines, and autonomous agents into Blackbaud's Raiser’s Edge NXT and Enterprise Fundraising CRM. The technology surfaces likely donors, flags portfolio risk, and can initiate routine follow‑ups, dramatically speeding workflow. However, the article stresses that AI remains an accelerator, not a replacement, for human expertise in interpreting nuance, aligning prospects with mission, and steering strategy. Institutions that pair AI automation with skilled prospect researchers and dedicated AI managers are positioned to boost fundraising efficiency while preserving relationship‑centric outcomes.
Agentforce Grid Enables Next-Gen Admins To Scale AI Workflows
In this episode, Avi Shah, product owner of Agent Force Grid, explains how the new spreadsheet‑like interface lets Salesforce admins combine data, automation, and generative AI in a single workspace. Grid offers data columns for importing records from Salesforce, Data...
Microsoft's Azure Re-Acceleration
Microsoft’s latest earnings report revealed Azure’s revenue surged 40% year‑over‑year, outpacing the 39% growth posted in the prior quarter. Analysts had expected a slowdown as base effects faded and the cloud market matured, but Azure’s re‑acceleration defied those forecasts. The...
Mecalux Highlights AI-Driven Warehouse Systems as Logistics Digitalisation Accelerates
Mecalux has been listed for the fifth time in Gartner’s 2026 Magic Quadrant for Warehouse Management Systems, underscoring its standing among global WMS vendors. Its cloud‑based Easy WMS platform now incorporates generative AI, enabling natural‑language queries, dashboard creation, and automated...
Forward‑Deployed Engineers Emerge as Essential Layer for Enterprise AI Rollout
Analysts say forward‑deployed engineers (FDEs) are the missing operational layer that will move 93% of enterprises out of AI pilot purgatory. By embedding AI into live systems, firms can create recurring revenue streams, a model exemplified by Palantir’s near‑10‑fold share...
McDonald’s Appoints Mustafa Husain as U.S. CIO to Accelerate Digital Overhaul
McDonald’s has named Mustafa Husain senior vice president and U.S. chief information officer, effective May 1. The veteran technologist will inherit a portfolio that includes AI‑enabled operations, point‑of‑sale standardization, and a multi‑year digital transformation agenda.
Anaconda Acquires Outerbounds, Adding Metaflow to Its AI‑Native Platform
Anaconda announced the acquisition of Outerbounds, the company behind the open‑source Metaflow framework, to embed full‑stack AI/ML orchestration into its platform. Terms were not disclosed, but the move promises a governed path from AI experimentation to production for its 50 million...
SAP Npm Package Attack Highlights Risks in Developer Tools and CI/CD Pipelines
Supply chain researchers have uncovered a coordinated attack on SAP‑related npm packages, dubbed “mini Shai‑Hulud.” Malicious versions of mbt and several @cap‑js modules were published on April 29, embedding pre‑install code that harvested developer credentials, GitHub and npm tokens, and cloud...
How Procurement Automation Creates Audit-Ready Supply Chains in Manufacturing
A tier‑two automotive parts supplier found it could not trace approval history for 40% of its procurement transactions, putting its preferred‑supplier rating at risk. The audit exposed a common manufacturing gap: production lines are fully automated while procurement still relies...
Sardine and Modulr Unite on Real-Time Fraud Detection
Sardine has partnered with payments‑automation platform Modulr to embed AI‑driven fraud and anti‑money‑laundering tools into Modulr’s real‑time payment flows. The integration will sit inside Modulr’s Risk & Compliance Hub, covering card and instant‑payment rails across use cases such as payroll,...
Appian World 2026 - Why Appian Says Serious AI Needs Serious Process
At Appian World 2026, CEO Matt Calkins argued that generative AI remains a breakthrough without the process infrastructure needed for enterprise‑critical use. He likened AI to the early light bulb, useful only when wired into reliable grids of standards, guardrails,...
Best AI Security Tools for Exposure Assessment in 2026
AI-driven continuous threat exposure management (CTEM) platforms are becoming essential as attackers adopt AI. The article evaluates six vendors—Tenable One, Palo Alto Networks’ Prisma Cloud, Microsoft Defender, Wiz, Orca Security, and CrowdStrike Falcon—against AI capability, prioritization, coverage, and automation. Tenable...
UK Firms Left in the Dark over What Workers Are Sharing with AI
A SailPoint survey finds 67% of UK enterprises cannot track what employees share with AI, and 35% rely on external tools, creating shadow‑AI risks. Gartner predicts 40% of firms will suffer a breach from shadow AI by 2030. Despite heavy...
Securing the Last Mile with Local Account Password Rotation
IBM Vault Enterprise 2.0 launches a dedicated plugin that rotates passwords for local operating‑system accounts on Linux servers such as RHEL and Ubuntu. The feature treats each local credential as a managed secret, delivering unique passwords, SSH‑based rotation, and API‑driven...
Identity Continuity for Epic EHR
Strata Maverics provides an identity‑orchestration layer that sits between Epic’s EHR and external identity providers, allowing Epic to remain unchanged while providers are swapped or fail. The orchestrator continuously health‑checks a primary IdP (Microsoft Entra ID) and a warm standby...
Platform Giants Absorb Glue Services, Threatening Niche Vendors
Box Automate just went GA. On the surface: no-code workflow builder. Underneath: a platform play that absorbs document extraction, approval routing, and AI agent orchestration into the content layer. The vendors who should worry most aren't competing with Box. They're the...
Allow Salesforce Access to Customer Data
Salesforce has introduced an “Allow Salesforce Access to Customer Data” toggle in Setup, which is enabled by default and permits the platform to use anonymized customer data for research, product improvement, and AI model training. The setting was previously managed...
Islington Adopts AI for Finance Modernisation
Islington Council has signed a deal with TechnologyOne to deploy its Plus platform, an AI‑enabled enterprise suite for finance and operations. The solution lets staff query systems in natural language and receive real‑time insights, promising faster decision‑making with little training...
Emerging Internal Agent Engineers Will Transform Business Workflows
Starting to hire and retrain for new agent engineering roles for *internal* functions to help get more powerful agents working well on critical business processes. I expect this type of role to be a very big deal over time at...
AI Agents Need Intelligent Content, Not Just Storage
$285B in SaaS market cap wiped in 48 hours. The market asking: which software layers can AI agents route around? Box's answer with Automate: we're not the dumb storage layer. We're the intelligent content layer agents work through. https://t.co/GamF8qrxs7
Addovation and Snowfox Bring AI-Driven Invoice Automation Into IFS Finance Workflows
Addovation has partnered with Snowfox to embed an AI‑driven invoice automation platform directly into IFS Finance environments. The solution claims to automate more than 90% of invoice coding without requiring system redesign or large implementation projects. By learning from historical...
DXC Technology Unveils OASIS, AI‑Powered Orchestration Platform for Managed Services
DXC Technology introduced DXC OASIS, an intelligent orchestration platform that blends human expertise with agentic AI to deliver real‑time, unified management of complex, multivendor IT environments. The launch aims to give CTOs a single, governed layer for performance, risk, and...
CCS Deploys Enterprise‑Wide Agentic AI, Targeting 30% Cost Savings
CCS announced it has become the first chronic‑care management organization to deploy an enterprise‑wide agentic AI platform, CeeCee™, projected to slash annual operating costs by more than 30% and autonomously handle a quarter of incoming patient calls within four months....
WageSafe Rolls Out Real‑Time Payroll Compliance Features
WageSafe announced new payroll compliance capabilities that detect and correct payment errors in real time. The upgrade aims to help employers avoid costly compliance breaches and streamline payroll operations.
Adobe Expands Partner Ecosystem to Accelerate AI‑Driven CX for B2B Marketers
Adobe announced an expansion of its partner ecosystem aimed at delivering frictionless, AI‑orchestrated customer‑experience workflows for B2B marketers. The move is positioned as a way to help enterprises scale demand‑generation programs while reducing operational complexity.
UiPath Teams Up with Databricks to Power AI-Driven Enterprise Automation
UiPath confirmed a technology partnership with Databricks on April 28, 2026, integrating the robot‑process‑automation platform with Databricks’ data and AI suite. The joint solution aims to eliminate the “last‑mile” gap between insight and execution, giving B2B marketers and operations teams...
ERP Overspending Is Being Driven by Governance Gaps, Not Just Software Pricing
Enterprises are overspending on ERP not because of license prices but due to governance gaps. Over‑provisioned licenses, unchecked customizations, and uncontrolled cloud subscriptions cause spend to balloon after go‑live. Studies from KPMG, Statista, McKinsey and Capgemini show average cloud waste...
Carnival Advances Fuel Procurement Modernization With New Digital Platform
Carnival Corporation has fully deployed Inatech’s Shiptech, a cloud‑native digital platform that manages marine fuel procurement across its eight cruise lines and 94 ships. The solution unifies data, provides real‑time visibility, and streamlines purchasing, compliance, and audit processes. Early results...
Salesforce Summer’26 Release Quick Summary
Salesforce’s Summer ’26 release is now live, with early sandbox upgrades beginning May 8. The rollout spotlights Agentforce, introducing the Agentforce DX MCP Server, Vibe IDE, and a suite of AI‑driven extensions that simplify building and scaling intelligent agents. Across the platform, Salesforce adds...
Transformation Capability Management: Why ERP Programs Drift Even with Good Change Management
ERP programs often drift despite strong change‑management because leaders make weak structural decisions early on, leaving capital, capability and capacity constraints unmanaged. The article introduces Transformation Capability Management (TCM) as a governance layer that surfaces these constraints before they derail...
JPMorgan CIO Deploys $19.8 Billion for AI‑Powered Bank‑Wide Transformation
JPMorgan Chase’s global chief information officer, Lori Beer, has committed $19.8 billion to technology and artificial intelligence, aiming to embed AI agents across the bank’s 319,000‑person workforce. The budget, covering 65,000 technologists, signals a sweeping operational overhaul that balances rapid innovation...
Coheso Adds AI to Slack, Teams, Outlook and Gmail for In‑house Legal Work
Coheso, the AI‑native legal front‑door platform, rolled out AI‑powered integrations for Slack, Microsoft Teams, Outlook and Gmail, enabling automatic intake and workflow routing of informal legal requests. The enhancements aim to reduce manual effort for legal teams while keeping business...
Workday Powers Club Med's Global HR Overhaul for 30,000 Staff
Workday is implementing its Human Capital Management platform for Club Med, covering roughly 30,000 employees across 70 resorts in 40 countries. The rollout unifies recruiting, time‑and‑attendance and talent management, addressing the hospitality group's complex, seasonal workforce.
SAS Opens Viya to AI Agents, Integrating Claude, Copilot and Others
SAS announced that its Viya analytics engine can now be accessed by external AI agents such as Claude and Microsoft Copilot through a new Model Context Protocol (MCP) server. The move positions governance as the company’s moat in the emerging...
NetBox Labs Launches Intent‑Driven Network Automation Platform for Cloud‑Scale DevOps
NetBox Labs announced the release of an intent‑driven network automation platform that extends its system‑of‑record with a continuous control loop. The new tool lets engineers compare intended network state with live reality, surfacing drift and automating corrective actions for cloud‑scale...
Actian Unveils VectorAI DB, a Portable, Compliance‑Focused Vector Database
Actian introduced VectorAI DB, its first vector database designed for on‑premises, edge and self‑hosted deployments. The product ships with a free community edition for up to 5,000 vectors and paid plans starting at $417 per month, aiming at regulated sectors...
IBM Launches Granite 4.1 Multimodal Model Suite for Enterprise AI
IBM announced the Granite 4.1 family, a set of language, speech, vision, embedding and safety models designed for enterprise use. The suite includes 3B, 8B and 30B parameter language models that can handle up to 512,000 tokens and are trained...
Microsoft Dynamics Partner Roundup: Enhanced Shipping Solution; AP Solution; Fundraising Integration; Membership Platform
The Microsoft Dynamics partner roundup highlighted four major releases. Insight Works launched Dynamic Ship 2.9, adding real‑time carrier rate shopping, reverse logistics and handheld scanner support to Business Central. Ancora Software teamed with New Arc Solutions to offer AI‑driven accounts‑payable automation...
Official SAP Npm Packages Compromised to Steal Credentials
Security researchers have identified a supply‑chain breach affecting four official SAP npm packages that support the Cloud Application Programming Model. The compromised versions—@cap-js/sqlite, @cap-js/postgres, @cap-js/db-service, and mbt—were altered to include a malicious preinstall script that pulls the Bun runtime and...
Australia Post Focuses on Cyber Security with Alpha Level
Australia Post has partnered with US‑based AI security firm Alpha Level to enhance its cyber‑defence capabilities. The collaboration will apply machine‑learning models to the roughly four billion data points generated each month across the postal network, accelerating threat identification and reducing...
Workday’s Service Empire May Expose Vulnerability
"A $30B company with 10,000+ customers and a services cartel that’s arguably bigger than the product itself will not roll over quietly." https://t.co/eBzsJxBGUV < is Workday finally vulnerable? They've got an enviable footprint and new focus. All platforms need to...
Oracle AI Agent Studio Simplifies Workflow Creation for Non‑Developers
Oracle's AI Agent Studio is making waves, lowering the barrier for non-developers to build workflows using natural language. It's a strategic move bridging ERP AI with open-source and agentic AI trends. #OracleAI #AIStudio https://t.co/PNfZe1TFyF
Wiz Finds AI Has Moved From Tool to Infrastructure, Broadening the Attack Surface
Wiz’s State of AI in the Cloud 2026 report shows AI has moved from a niche tool to a core layer of cloud infrastructure, with 81% of surveyed environments running managed AI services and 90% hosting self‑installed AI software. The...
Cisco Bolsters Security, AI Support in Latest SD-WAN Release
Cisco released SD‑WAN software version 26.1.1, introducing a suite of security hardening and AI‑focused capabilities. The update adds a centralized Insecure Configurations dashboard, blocks legacy CLI commands by default, and enables organization‑wide firewall policies for Meraki sites. Enhanced TLS decryption...
The Hidden Tax on Security: How Data Costs Are Eating Your Controls Budget
Security leaders are confronting a hidden budget drain: the cost of moving, normalizing, and ingesting massive volumes of telemetry before any detection occurs. As data sources proliferate across cloud, SaaS, endpoints, and IoT, ingestion expenses—both vendor fees and engineering labor—are...
UChicago Medicine Deploys Artisight’s Smart Hospital Platform in 1,800 Rooms
UChicago Medicine has signed an enterprise agreement with AI‑health firm Artisight to install its Smart Hospital Platform in more than 1,800 patient rooms, surgical suites and post‑anesthesia care units. The rollout aims to automate documentation, cut bedside nurses’ administrative workload...
Sage Launches AI‑Powered HCM Platform for Construction, Promising Faster Payroll
Sage announced Sage HCM, an AI‑enabled human capital management suite built on Sage Intacct, to unite payroll, HR and financial data for mid‑market construction firms in North America. The platform, showcased at Sage Future in San Francisco April 28‑30, aims to eliminate...
GOV.UK One Login Goes Live for New HMRC Users, Unifying Tax Service Access
The Government Digital Service and HM Revenue & Customs launched GOV.UK One Login for new HMRC users on 9 February 2026, streamlining online tax interactions. The rollout, part of a three‑year cross‑government effort, aims to replace the legacy Government Gateway and provide...
Broadcom Accelerates Private‑Cloud Revival with VMware Cloud Foundation Roadmap
Broadcom is steering a private‑cloud comeback by expanding VMware Cloud Foundation (VCF) into a Kubernetes‑centric, open‑source platform. The move follows a 106% jump in AI semiconductor revenue and growing enterprise concerns over data sovereignty, positioning Broadcom to challenge public‑cloud dominance.
IBM Launches Bob AI Partner to Automate End‑to‑End DevOps
IBM announced the global rollout of Bob, an AI‑first development partner that automates planning, coding, testing, deployment and modernization. Early users report a 45% boost in productivity, and the platform embeds governance, compliance and security at every stage.