Today's Enterprise Pulse
ServiceNow pivots to AI‑driven security and governance
At Knowledge 2026, ServiceNow rebranded from a workflow platform to the governance and action layer for enterprise AI agents, identities and connected assets. It launched Autonomous Security and Risk, merging Armis asset intelligence with Veza identity governance, and expanded its AI Control Tower with real‑time enforcement, cost tracking and NIST‑aligned risk frameworks.
Also developing:
By the numbers: Fortress expands IP portfolio with acquisition of IPValue
Moving Past Bolt-On AI to Strategic Reimagination – Interview with Don Schuerman of Pega
In a recent Punk CX podcast, Pega CTO Don Schuerman argued that AI must move beyond bolt‑on applications toward a strategic reimagination of how enterprises operate. He emphasized deploying agentic automation on deterministic workflows to avoid costly, unpredictable outcomes, and highlighted Pega Blueprint as a tool that enforces sustainable, auditable architecture. Real‑world examples, such as National Australia Bank’s next‑best‑action engine and legacy system migrations, illustrate how AI can drive both innovation and operational efficiency. Schuerman also warned that alignment among IT, business, and users is the toughest part of any digital transformation.
ERP Success Requires Integrated Rollouts, Not Agile Sprints
Enterprise ERP projects clash with Agile's rapid deployment. Agile focuses on speed for small tech pieces, but ERPs need integrated, end-to-end processes. Deploying a supply chain solution without finance integration, for example, will break the system. #ERP #Agile https://t.co/rNmxcQUteS
Difference Between Salesforce and Salesforce Lightning (Complete Guide)
Salesforce, the leading cloud‑based CRM, now offers two distinct interfaces: the legacy Classic and the newer Lightning Experience. Lightning introduces a modern, component‑based UI, faster performance, drag‑and‑drop customization, and AI‑driven tools like Einstein. Classic remains functional but is slower, less...
Field Service Lightning (FSL) in Salesforce – Complete Guide (2026)
Salesforce Field Service (formerly Field Service Lightning) is a comprehensive solution that unifies dispatch, scheduling, mobile workforce, and inventory management on the Service Cloud platform. It enables businesses to assign the right technician to the right job, track real‑time locations,...
Security Update: Retiring Weak TLS Cipher Suites
Zoho Corp announced that it will retire all weak TLS cipher suites across its data centers, with the change taking effect on June 30, 2026. Going forward, only strong TLS 1.2 and TLS 1.3 suites such as ECDHE‑ECDSA and CHACHA20‑POLY1305 will be...
ControlUp Hits $100M ARR, Pioneering the Shift From Digital Employee Experience to Autonomous Endpoint Management
ControlUp announced it has crossed $100 million in annual recurring revenue, pushing its valuation above $1 billion and earning unicorn status. The company has expanded its digital employee experience (DEX) platform into an autonomous endpoint management (AEM) solution powered by agentic AI,...
Blackstone Invests $17 Million in TextQL to Automate Executive Data Queries
Blackstone Innovations Investments led a $17 million strategic round in TextQL, the AI‑driven analytics startup founded by Ding and Mark Hay. The deal targets the growing demand for instant, plain‑language answers to enterprise data questions, a market Blackstone sees as ripe...
Celonis and Oracle Deepen Ties, Deploy Process Intelligence on OCI for Fusion Cloud ERP
Celonis and Oracle announced an expanded partnership that makes the Celonis Process Intelligence Platform available on Oracle Cloud Infrastructure. The integration adds a dedicated AI‑agent context layer for Oracle Fusion Cloud ERP customers, promising real‑time process insights and autonomous decision‑making.
LMA Survey Shows 93% of Lloyd’s Firms Adopt AI Frameworks in One Year
The Lloyd’s Market Association reports that 93% of firms across the Lloyd’s market now have or are building formal AI frameworks, up from half a year ago. The shift, driven by generative AI tools, emphasizes governance, data security and human...
TrendAI Teams with Anthropic to Embed Claude in Vision One, Boosting AI Security
TrendAI announced a strategic alliance with Anthropic to embed the Claude large‑language model into its Vision One security‑operations platform. The partnership targets AI‑focused threat research, automated defence and reduced alert noise, positioning both firms at the forefront of enterprise AI...
GitLab 18.11 Brings Agentic AI to Security Fixes, CI Pipelines, and Delivery Analytics
GitLab unveiled version 18.11, extending its agentic AI across security remediation, CI pipeline creation, and delivery analytics. The GA Agentic SAST Vulnerability Resolution automatically generates fixes for true‑positive findings and opens merge requests with confidence scores. Two new agents—CI Expert...
Purchase Without Limits | Integrate Your Favorite Suppliers with a Universal PunchOut Connector
Precoro launched a Universal PunchOut Connector that enables procurement teams to link any supplier’s catalog directly within the platform. Users simply provide supplier credentials, fill a short profile, and choose PR or PO initiation, completing integration in three steps without...
![Germany’s Akbank AG Successfully Completes First Phase of Core Banking Migration to Mambu in Partnership with Innovance [Sponsored]](/cdn-cgi/image/width=1200,quality=75,format=auto,fit=cover/https://cdn.tech.eu/uploads/2026/04/akbank-ag-innovance-mambu-661.png)
Germany’s Akbank AG Successfully Completes First Phase of Core Banking Migration to Mambu in Partnership with Innovance [Sponsored]
Akbank AG, the German arm of Turkey’s Akbank, completed Phase 1 of its core‑banking migration to Mambu’s SaaS cloud platform, moving all Retail and Private‑banking customers onto a composable, API‑first architecture hosted on Microsoft Azure. The transformation was executed with Innovance,...
Certinia Unveils Veda: AI Agents Boost PSA Automation
.@Certinia launches Veda AI agent suite https://t.co/6xhDPWLXhJ Certinia launched Veda, an intelligent operations engine that is a suite of AI agents and actions that sit on top of its professional services automation (PSA) platform. https://t.co/CXfverXdfK
The Best Celigo Alternatives in 2026
Celigo remains a robust enterprise integration platform, but its reliance on pre‑built connectors and a heavy AI interface drives many organizations to seek simpler, faster‑to‑value solutions. Zapier, MuleSoft Anypoint, Microsoft Power Automate, Boomi, Workato, Informatica, and Fivetran are highlighted as...
ViDA and the Future of ERP Integration: How to Build for Continuous Transaction Controls
ViDA (VAT in the Digital Age) pushes organisations from periodic tax reporting to continuous transaction controls (CTCs) that must validate invoices in near‑real time. This shift exposes ERP systems built on batch processing as a bottleneck, forcing a redesign of...
EY Unveils EY.ai Value Blueprints to Accelerate AI‑Native Transformations
EY announced the launch of EY.ai Value Blueprints, a new suite of AI accelerators designed to help companies move beyond incremental AI adoption toward fully integrated, AI‑native operations. The offering targets the 87% of senior leaders who report major obstacles...
How Zscaler and OpenAI Turn Zero-Trust Security Into an AI Accelerator
Zscaler has partnered with OpenAI through the Trusted Access for Cyber (TAC) program, gaining early access to the security‑tuned GPT‑5.4‑Cyber model. The firm is embedding these models into its Zero Trust Exchange, AI Red Teaming, and managed detection and response...
HockeyStack Raises $50 Million to Deploy AI‑Powered Revenue Agents for Enterprise Sales
HockeyStack announced a $50 million financing round led by Bessemer Venture Partners, Y Combinator and Uncorrelated Ventures to launch its Revenue Agents platform for large enterprises. The funding brings total capital raised to just over $50 million and will fund product development,...
VTEX Unveils AI‑Native Commerce Suite, Redefining Digital Retail
VTEX announced an AI‑native commerce suite at its VTEX Day event, positioning the platform to automate operations, personalize customer experiences and expand ad monetization. The launch, part of VTEX Vision 2026, targets the 2,200 B2C and B2B brands already using...
Prestige Group Signs Three‑year Deal with Autodesk to Digitize Real‑estate Lifecycle
Prestige Group, one of India's largest property developers, has entered a three‑year enterprise partnership with Autodesk to digitize its entire real‑estate lifecycle. The deal will roll out Autodesk Forma, Construction Cloud and the AEC Collection across residential, commercial and hospitality...
HubSpot Introduces AI‑Powered Answer Engine Optimization Features
.@HubSpot adds Answer Engine Optimization, contextual updates to platform https://t.co/c0cINkMnAW HubSpot launched features for AI visibility, progressing deals and a bevy of AI agents. https://t.co/z3W1Hu7Up7
JPMorgan Rolls Out Working Capital Accelerator Platform Across 60 Markets
JPMorgan Payments has launched the Working Capital Accelerator, a digital hub that consolidates the bank’s discounting, supply‑chain finance and receivables products for corporate clients. The platform, backed by a $19.8 billion annual tech budget, is live in more than 60 markets...
Cisco FMC Zero-Day Exploited by Interlock Ransomware Among 31 High‑Impact Bugs in March
Interlock ransomware leveraged a critical deserialization flaw (CVE‑2026‑20131) in Cisco Secure Firewall Management Center, one of 31 high‑impact vulnerabilities actively exploited in March 2026. Cisco patched the bug on March 4, but threat intel shows attackers had a month‑long window of...
Thoma Bravo, Google Cloud Team Up to Embed AI Across $8B Cybersecurity Portfolio
Thoma Bravo and Google Cloud have launched a strategic partnership that will give the private‑equity firm’s enterprise software portfolio direct access to Google’s Gemini AI models and engineering resources. The deal targets roughly $8 billion in revenue from Thoma Bravo’s cybersecurity...
From the Microsoft Power Platform Blogs: Smarter Business Apps; AI-Powered Approval System; Automate Reimbursement Approvals; Building Enterprise AI Agents
Microsoft announced a suite of AI enhancements to its Power Platform, embedding Copilot, built‑in AI, and autonomous agents directly into Power Apps. The updates make Microsoft 365 Copilot generally available in model‑driven apps and begin testing in canvas apps, while a new...
ColorCloud 2026: Microsoft Urges Orgs to Scale AI Agent Deployment
Microsoft used ColorCloud 2026 to highlight the gap between high interest in AI agents and low deployment among its customers, noting most have fewer than ten agents. In contrast, Norway’s power utility Eviny now runs over 2,000 agents after a board‑level...
SAP Embeds AI Across CX in Q1 2026 Release
SAP’s Q1 2026 Customer Experience release embeds artificial intelligence directly into core sales, service, commerce and marketing workflows, turning AI into an execution fabric linked to ERP, supply chain and finance. The update adds features such as an Outlook email‑to‑quote add‑in,...
Outreach AI Agents Join Salesforce AgentExchange, Unlocking Integrated Revenue Workflows
Outreach announced that its agentic AI platform is now available on Salesforce’s AgentExchange, a marketplace that hosts roughly 14,000 vetted apps and tools. The move lets revenue teams embed AI agents directly into Salesforce and Slack workflows, turning insights into...
CenterSeat Elevates Founding Engineer Saurav Mishra to CTO to Accelerate AI‑Security Platform
CenterSeat announced the promotion of founding engineer Saurav Mishra to chief technology officer. Mishra will now steer technology strategy, product architecture, and engineering as the Austin‑based startup expands its AI‑driven compliance platform. The move underscores CenterSeat’s focus on scaling its...
OnePlan Launches AI‑enhanced April 2026 Release to Automate Enterprise Portfolio Planning
OnePlan announced its April 2026 product release, introducing AI‑powered plan automations, bulk CSV import, and new financial dashboards. The upgrades aim to cut manual effort and boost visibility for the 500+ companies that use the platform.
Knox Systems Secures FedRAMP High Authorization, Expanding FEMA Partnership
Knox Systems announced it has achieved FedRAMP High authorization for its Managed Service Platform, a milestone that expands its partnership with FEMA and brings high‑security cloud services to 16 federal agencies. The new high‑baseline environment adds 52 security controls and...
Allbirds Shares Soar 600% as Shoe Maker Rebrands to NewBird AI, Launches $50M GPU‑as‑Service Push
Allbirds Inc. announced a $50 million convertible financing facility and the sale of its footwear business for $39 million, then rebranded as NewBird AI to sell GPU compute capacity to enterprises. The surprise pivot sent the Nasdaq‑listed stock up nearly 600% in...
CityBlue Hotels Launches Continent‑wide AI Platform, Scaling Operations Across Africa
CityBlue Hotels announced a continent‑wide rollout of AI‑driven guest service and workflow tools in partnership with UK‑based Inntelo AI. The deployment will automate interactions, prioritize work orders and standardise response protocols across its properties in Kenya, Rwanda, Tanzania and upcoming...
Bank of America Deploys AI Tool to 18,000 Advisors as Quarterly Earnings Hit 20‑Year High
Bank of America rolled out its new Meeting Journey AI platform to all 18,000 financial advisors while reporting a record first‑quarter net income of $8.6 billion, a 25% rise in earnings per share and its strongest revenue in nearly two decades....
Dow Jones Risk & Compliance Unveils New Securities‑Risk Framework for FinTech Platforms
Dow Jones Risk & Compliance rolled out a new risk‑assessment framework that maps every security to its ultimate owners, letting fintech platforms flag “inadvertent transactions” tied to sanctioned entities. The system, built on BIGTXN technology, targets the surge in regulatory...
Cisco Urges Immediate SAML Certificate Update to Patch Critical Webex Impersonation Flaw
Cisco has released a critical security advisory for its cloud‑based Webex Services, warning that CVE‑2026‑20184 allows remote, unauthenticated attackers to impersonate any user via a faulty SSO certificate check. The company patched the backend and now requires customers to upload...
Salesforce Unveils FDE Partner Network, Adding 30+ Global Firms to Boost Agentforce Deployments
Salesforce announced the Forward Deployed Engineering (FDE) Partner Network, enlisting more than 30 global consulting firms such as Accenture, Deloitte, PwC, Slalom and IBM Consulting. The network is designed to extend Salesforce’s Agentforce engineering expertise, helping B2B sellers close the...
Workflow SDK Delivers Next.js‑Level Reliability for Backends
The hardest thing about agents and backends is durability. @workflowsdk fixes this. That LLM you're calling *will* go down. That service *will* rate limit you. That database *will* unexpectedly slow down. You *will* get paged 💀 I've been looking for a unicorn...
Salesforce, Databricks Unveil Agentic AI Governance Tools
Salesforce and Databricks introduced new agentic AI governance features, extending their Agent Fabric and AI Gateway platforms. The tools provide granular token management, permission controls, fixed handoff rules, and API usage policies to curb the rapid spread of AI agents...
McGraw-Hill Confirms Data Exposure, Hackers Claim 45M Salesforce Records Leaked
McGraw‑Hill confirmed a data exposure caused by a Salesforce misconfiguration, after extortion group ShinyHunters claimed it had accessed up to 45 million records. The company’s investigation found only a limited set of non‑sensitive data exposed on a publicly reachable webpage, not...
Smarter Warehouse Operations for Greater Efficiency and Control
Infios Warehouse Management (WM) launches a cloud‑native solution that unifies inventory data, workflows, and real‑time analytics. The platform promises out‑of‑the‑box visibility into stock levels, automated picking and shipping, and scalable support for omnichannel fulfillment. A downloadable whitepaper details how the...
Forterro Moves to Acquire Klaes, Expanding Its Footprint in European Manufacturing Software
Forterro announced its intention to acquire German ERP specialist Klaes, expanding its portfolio in the European windows, doors and façades market. The deal builds on recent purchases of Orgadata and BM Group, creating a unified platform that merges Klaes’ configuration...
Backbase and Ninth Wave Team Up to Bring Open Finance to Commercial Banking
Backbase, the Amsterdam‑based banking‑software platform, announced a strategic partnership with New York‑based open‑finance specialist Ninth Wave to give commercial banks direct, permissioned connectivity between corporate clients’ ERP and accounting systems and their banking data. The joint solution provides real‑time data...
OpenAI Chooses CrowdStrike for Defender‑Focused AI Security
The top AI labs are building for defenders now. Today @OpenAI selected CrowdStrike for their Trusted Access for Cyber program. CrowdStrike continues to lead the market in secure AI adoption, trusted by AI leaders and organizations of all sizes to accelerate...
Salesforce Headless 360 Opens Full Platform to APIs
Why @Salesforce Headless 360 matters https://t.co/8kJu9uJnjn Salesforce launched Salesforce Headless 360 in a move that makes its entire platform available via APIs, Model Context Protocol, and CLI commands for humans and AI agents. https://t.co/K2sl5HQ1DL
What to Do When Your AI Guardrails Fail
Microsoft 365 Copilot inadvertently processed confidential emails in users’ Sent Items and Drafts, bypassing sensitivity labels and Data Loss Prevention policies due to a code bug (CW1226324). The incident exposed a fundamental architectural flaw: all AI governance controls reside within...
Zip Launches AI Contract Orchestration Platform, Cutting Contract Cycle Times by Over 50%
Zip introduced its AI Contract Orchestration solution, automating supplier contract review, negotiation and compliance. Early adopters report contract cycle times slashed by more than half and outside legal contractor hours cut by 50%, promising to reclaim millions of manual review...
Oracle Secures Scalable Transactions for the AI Era
News Analysis - Oracle Scales and Secures Your Transactional Workloads in the AI Era - https://t.co/FO8QQ5KxkW - A look how @Oracle achieves #MAA and why it matters more than ever in the Aentic AI era. https://t.co/7v6o1QqSHP
PM33 Launches AI‑human Collaboration Platform at SaaStock USA, Targeting Enterprise Product Teams
PM33 opened public access to its AI‑human collaboration platform at SaaStock USA 2026 in Austin, pricing the service at $29 per user per month. The launch aims to bridge the gap between AI‑driven development and strategic product decision‑making for large...