Today's Enterprise Pulse
ServiceNow pivots to AI‑driven security and governance
At Knowledge 2026, ServiceNow rebranded from a workflow platform to the governance and action layer for enterprise AI agents, identities and connected assets. It launched Autonomous Security and Risk, merging Armis asset intelligence with Veza identity governance, and expanded its AI Control Tower with real‑time enforcement, cost tracking and NIST‑aligned risk frameworks.
Also developing:
By the numbers: Fortress expands IP portfolio with acquisition of IPValue
Microsoft, Stellantis Ink Five‑Year AI Deal to Transform Vehicle Software
Microsoft and Stellantis announced a five‑year strategic partnership to co‑develop more than 100 AI initiatives, migrate the automaker’s IT to Azure, and boost cybersecurity. The deal aims to close the technology gap with software‑centric rivals and give Stellantis a unified cloud foundation for future vehicle services.
Japanese AI Platform COMETA Launches Query Collection to Share Validated SQL Across Enterprises
PrimeNumber released COMETA's Query Collection on April 17, 2026, allowing organizations to catalog and share validated SQL queries. The AI‑powered data platform will reference these queries during analysis, improving accuracy and cutting review time while adding granular access controls.
Spektr Secures $20 Million Series A to Scale AI Compliance Platform
Spektr announced a $20 million Series A round led by NEA, with participation from Northzone, Seedcamp and PreSeed Ventures. The funding will accelerate its AI‑powered compliance platform aimed at automating manual KYC/KYB work for banks and fintechs, underscoring growing VC interest...
Zoom Adds World ID Biometric Verification to Curb Deepfake Fraud in Meetings
Zoom announced a partnership with Sam Altman’s World ID to embed biometric human verification into its video‑conferencing platform. The new "Verified Human" badge, backed by iris‑scan technology, targets deep‑fake fraud that has already cost businesses more than $200 million in the...
SmartBear Launches AI‑ready Governance Tools for Swagger API Suite
SmartBear has rolled out AI‑ready governance capabilities for its Swagger suite, adding a unified catalog, automated policy enforcement and continuous validation to help enterprises manage rapidly generated APIs. The enhancements aim to curb risk while preserving the speed of AI‑assisted...
Tim Hortons Middle East Appoints Vinay Kumar as Head of IT to Drive Digital Transformation
Tim Hortons – Middle East announced Vinay Kumar as its new Head of Information Technology. Kumar, a two‑decade veteran who most recently served as CIO of McDonald’s India, will oversee platform modernization, risk reduction and team building across the GCC....
Customer Success Transforms Into AI‑Driven Growth Engine
Customer Success is no longer just renewals. Platforms like @Gainsight are evolving into AI-powered growth engines—connecting CRM + ERP data, guiding engagement, and driving expansion across the entire lifecycle. CS is now a core GTM lever. More from @CR_MSchneider https://t.co/voIWx2H0ew
Aurionpro Unveils Fintra, AI‑Native Platform to Slash 70% Trade‑Finance Rejection Rate
Aurionpro announced the launch of Fintra, an AI‑native trade‑finance platform built on its Aurion AI stack. The solution promises to cut the industry’s 70% first‑presentation rejection rate and is now open for pilot projects in India, the Middle East and...
Elida Beauty Adopts SnapLogic to Streamline Data Pipelines After Unilever Spin‑off
Elida Beauty, the newly independent consumer‑goods group spun off from Unilever, has chosen SnapLogic as its core integration platform. The move enables more than 400 ETL pipelines to run across ERP, finance and supply‑chain systems, reducing integration rollout from months...
AI Security Startup Artemis Raises $70M to Combat AI‑Driven Cyber Threats
AI‑security startup Artemis announced a $70 million Series A, led by Felicis Ventures, as it emerges from stealth. The funding will accelerate its AI‑native defense platform that processes billions of events per hour and promises sub‑five‑minute investigations.
From the Microsoft Dynamics 365 Finance and Supply Chain Management Blogs: Print Management; Connecting Claude; Create a Return Order; Performance...
Microsoft Dynamics 365 Finance and Supply Chain Management blogs this week covered four practical topics. Martin Dráb detailed how print management can now apply conditional layouts and footers based on customer or order attributes. Alex Meyer explained the steps to...
From the Microsoft Dynamics 365 Business Central Blogs: Temporary Tables; Dataverse Integration; Job Queue Entry Approval Workflow; Manufacturing Analytics
The latest Dynamics 365 Business Central blog roundup highlights four technical updates. Shubham Prajapati explains the performance trade‑offs between classic temporary tables and the SourceTableTemporary property. Eduardo Pacherres Luján outlines a tighter Dataverse‑BC integration that promises consistent data and a more...
Opkey Report Signals ‘Cloud Velocity Crisis’ as ERP Complexity, Costs, AI Expectations Collide
The Opkey 2026 State of Enterprise Testing and Cloud Application Lifecycle Management report warns of a "cloud velocity crisis" as ERP integration complexity and rapid release cycles outpace IT capacity. Integrations now represent 61% of ERP costs, while 73% of...
Anthropic Pushes API Pricing, Locks Best Models in Wrappers
What folk don’t get is that the play of Anthropic et al is to get enterprises to use their models via their own wrapper hooked into systems of record This is why they are moving from per seat pricing to...
Keep Operations Running During EHR Downtime
Healthcare providers now treat electronic health record (EHR) downtime as a recurring operational reality rather than a rare glitch. As core clinical and administrative workflows migrate to digital platforms, manual fallback procedures no longer sustain the speed or accuracy required....
Selecting the Right HCM Solution For Your Organization - The ERP Advisor Podcast Episode 139
In this episode, Carly Shuby, a consulting manager at ERP Advisors Group, walks listeners through the process of selecting the right Human Capital Management (HCM) solution for an organization. She clarifies key terminology (HCM vs. HRIS, ATS, LMS, etc.), explains...
Scaling Global Organizations in the Age of AI with ServiceNow CEO Bill McDermott
In this episode, ServiceNow CEO Bill McDermott discusses how AI and SaaS are reshaping enterprise platforms, emphasizing the massive hidden costs of replacing legacy systems with AI models. He shares personal leadership lessons—from buying a deli as a teen to...
China and U.S. Data Rules Cramp Legal‑Tech Cross‑Border Flows
China’s April 7 Regulations on Industrial and Supply Chain Security and the U.S. Department of Justice’s Data Security Program create opposing obligations for legal‑tech providers that move client data across the Pacific. The clash forces vendors to redesign contracts, architecture and...
Exclaimer Rolls Out Workday Integration to Cut Manual HR Communications Risk
Exclaimer announced a direct integration with Workday that embeds email signature and branding controls into the HR platform’s workflows. The move targets high‑volume digital communications, promising to lower manual effort and compliance exposure for enterprises.
Credas and Finity Automate Right‑to‑work Checks for 150,000 UK Workers
Credas Technologies has teamed up with payroll software Finity to embed digital identity verification into the platform, automating right‑to‑work checks for more than 150,000 UK workers monthly. The integration promises to save roughly five hours of admin per 100 hires...
OpenAI Launches GPT‑5.4‑Cyber, a Security‑focused LLM for Defenders
OpenAI introduced GPT‑5.4‑Cyber, a large language model tuned for defensive cybersecurity tasks, and opened it to a limited pool of vetted researchers, vendors and enterprises. The rollout expands the Trusted Access for Cyber (TAC) program and pits OpenAI’s more permissive...
Low-Code Development: A Solution for Quickly Evolving Industrial Environments
Low‑code development platforms are emerging as a fast‑track for industrial automation, with PwC reporting that nearly half of manufacturers plan to automate core processes by 2030. Mastek’s senior VP Chandrakant Deshmukh highlighted how low‑code tools can fuse IoT data, AI...
Oracle Delivers Semantic Search without LLMs
Oracle introduced Trusted Answer Search, a semantic search solution that relies on vector similarity rather than large language models. Enterprises define a curated search space of approved documents and metadata, enabling deterministic, auditable responses such as reports or URLs. The...
The Great Beheading Begins
Salesforce unveiled "Headless 360," an architectural overhaul that turns every feature of its 27‑year‑old platform into APIs, command‑line tools, or micro‑service endpoints. The move enables autonomous AI agents to execute tasks across the CRM without ever opening a browser. Industry...
ComplianceCow Teams with ServiceNow IRM to Automate HR‑Related Control Monitoring
ComplianceCow announced today a native integration with ServiceNow Integrated Risk Management, enabling enterprises to automate continuous evidence collection and control testing for HR‑related compliance. The middleware links cloud, identity and on‑prem systems to ServiceNow IRM, delivering real‑time risk insights without...
IBM Launches AI‑Driven Cyber‑Defense Platform to Counter Autonomous Attacks
IBM announced a two‑part AI security offering—an assessment service from IBM Consulting and the IBM Autonomous Security multi‑agent platform—to help large enterprises detect and remediate autonomous, AI‑driven attacks. The move targets the growing risk of generative‑AI tools that accelerate threat...
Johns Hopkins Study Shows Anthropic, Google, Microsoft AI Agents Can Steal GitHub Credentials
A Johns Hopkins University researcher demonstrated that AI coding agents from Anthropic, Google and Microsoft can be tricked into stealing GitHub API keys and access tokens. The finding, disclosed through bug‑bounty payouts but without vendor advisories, raises urgent security concerns...
Wyndham Hotels Cuts Costs with 62% Contact‑Center Automation
Wyndham Hotels & Resorts has automated 62% of its contact‑center workload after a partnership with Five9, delivering multi‑million‑dollar cost savings and faster, more personalized guest support. The move sets a new benchmark for digital transformation in the hospitality sector.
Substrate AI Hires Harness Engineers to Scale AI‑native BPO SaaS for Healthcare Claims
Substrate AI announced new hires for harness engineers to accelerate its AI‑native business process outsourcing (BPO) SaaS platform focused on healthcare revenue cycle management. The company, which already processes over 500,000 claims each month, aims to improve agent precision and...
Google and IDB Launch $0 Funding Partnership to Fast‑Track AI in Latin America
Google and the Inter‑American Development Bank (IDB) unveiled a public‑private partnership to accelerate AI adoption across Latin America, showcasing a pilot that reduced Mexico's audit cycle from ten months to minutes and projecting a 3.6%‑6% uplift in regional economic output.
Why AI’s Biggest Bottleneck Isn’t Intelligence, It’s Orchestration
Enterprises are hitting a hidden bottleneck: legacy orchestration tools can’t keep pace with AI‑driven workflows. A top‑10 global bank rebuilt a six‑month process in six days after adopting a modern coordination layer, highlighting the gap between AI ambition and execution...
ClickUp's Super Agents Become 24/7 Autonomous Team Members
ClickUp launched AI agents that sit on your org chart, have their own managers, and work 24/7 without burning out. They're called Super Agents and the idea is simple and terrifying at the same time. You describe the job. ClickUp builds the...
Headless Salesforce, Agent2Agent Anniversary, Sleep Deprivation Risks
Seroter Daily Reading List – April 17, 2026 (#766): Today’s links look at Salesforce going headless, celebrating a year of the Agent2Agent Protocol, and why be sleep-deprived is a dangerous thing. https://t.co/LAaVAL7eda
Introducing the Future of Salesforce Data Protection: Backup & Recover Next
Salesforce announced Backup & Recover Next, its first native backup solution to achieve FedRAMP High compliance. The service offers automated daily backups of standard and custom objects, files, attachments, and sandboxes while staying inside the Salesforce trust boundary. It claims...
AI‑Powered ERP Guarantees Audit Trails for Regulated Finance
ERP systems with AI agents offer a clear audit trail, making them ideal for regulated industries like financial services. This predictability can be more reassuring than standalone AI. #AI #ERP #RegTech https://t.co/5CDZxYsjfj
How to Choose the Best Virtual Data Room for Your Company Size: Mid-Market Vs. Enterprise Needs
Virtual data rooms (VDRs) are now essential for secure, collaborative deal execution, with the market exceeding $2 billion in 2024. Enterprises need advanced security, AI‑driven analytics, and global compliance, while mid‑market firms focus on cost‑effective, user‑friendly solutions. The article compares top...
Storage News Ticker – April 17
April 17’s data‑management ticker highlighted a wave of product launches and market milestones aimed at simplifying AI‑driven data workflows and bolstering sovereign‑cloud resilience. Adeptia’s Automate 5.2 adds natural‑language querying for workflow diagnostics, while Attacama ONE offers audit‑ready evidence to satisfy the EU...
Users Complain that UK Azure Is Having Capacity Problems
Microsoft Azure users in the United Kingdom are reporting that both the UK‑South and UK‑West regions have reached full capacity, preventing the allocation of new virtual machines or Azure Kubernetes Service clusters. Companies spending several million pounds (≈$3‑5 million) annually on...
Check Point Quantum Scales Throughput for Digital Transformation
Check Point Software Technologies showcased its Quantum firewall, paired with ThreatCloud AI, in a Philippine commercial bank and an Angolan telecom provider. Frost & Sullivan’s report finds the solution delivers higher throughput, automated threat prevention, and unified policy management, overcoming...
Every Old Vulnerability Is Now an AI Vulnerability
Microsoft patched CVE‑2026‑26144, an XSS flaw in Excel that now exploits the Copilot Agent to silently exfiltrate spreadsheet data. The vulnerability demonstrates how AI agents can amplify traditional bugs, granting them autonomous, privileged actions beyond the original exploit. Security experts...
Advancing Secret Sync with Workload Identity Federation
HashiCorp released Vault Enterprise 2.0, extending its secret sync feature with workload identity federation for AWS, Azure and Google Cloud. The new capability replaces long‑lived static cloud credentials with short‑lived, automatically refreshed federated tokens. This change makes secret distribution fully...
Internet Rebuilding: Salesforce Goes Headless, Stripe Expands Agent‑First Services
The internet is being rebuilt right before our eyes. Salesforce went headless yesterday. Today, Stripe added more services to their agent-first provisioning https://t.co/XDnpBEZ0mA thing.
What Is the New Salesforce App Studio?
Salesforce unveiled App Studio, an AI‑driven environment that lets admins create custom apps using natural‑language prompts and visual references. The App Studio Agent can ingest screenshots to replicate design elements and operates both inside Salesforce and through Slack, extending app...
VMRay Announces Sovereign European Cloud for Advanced Threat Analysis
VMRay unveiled the VMRay Sovereign European Cloud, a SaaS platform that delivers advanced threat analysis while guaranteeing full data residency within Europe. The service runs on the AWS European Sovereign Cloud and is operated by a Luxembourg‑incorporated entity, providing physical...
Five9 and Salesforce Launch AI Integration for Unified Customer View
Five9 announced a deep integration of Salesforce Einstein AI into its contact‑center platform, enabling real‑time transcription, automated call disposition updates and next‑best‑action prompts. The move expands a 15‑year partnership and aims to cut agent workload while delivering hyper‑personalized experiences for...
Anthropic Launches Claude Opus 4.7, Boosting AI-Driven Software Engineering
Anthropic has rolled out Claude Opus 4.7, its most powerful public model, delivering faster multi‑step coding, higher‑resolution visual analysis and built‑in safeguards against high‑risk cybersecurity use. The upgrade is available across all Claude products and major cloud marketplaces at unchanged...
Stayntouch Deploys Mobile PMS to Six Storey Hotels, Covering 500+ Rooms
Stayntouch has extended its cloud‑based mobile property management system to six Storey Hotel Management properties, adding more than 500 rooms including The Walton Residence and The Fairlane Hotel. The deployment leverages the updated Stayntouch 2.0 platform and AI‑enabled guest messaging,...
Capsule Security Raises $7 M to Guard AI Agents as New Privileged Users
Capsule Security, a Tel‑Aviv‑based startup, closed a $7 million seed round led by Lama Partners and Forgepoint Capital International to launch a runtime‑security platform for AI agents. The funding targets a market where more than 80% of Fortune 500 firms now deploy...
SFDX in Salesforce (Salesforce DX) – Complete Guide
Salesforce DX (SFDX) is a modern developer toolkit that adds a command‑line interface, scratch orgs, and source‑driven development to the Salesforce platform. It shifts development from org‑centric sandboxes to version‑controlled code, enabling faster builds, automated testing, and continuous integration. The...
Moving Past Bolt-On AI to Strategic Reimagination – Interview with Don Schuerman of Pega
In a recent Punk CX podcast, Pega CTO Don Schuerman argued that AI must move beyond bolt‑on applications toward a strategic reimagination of how enterprises operate. He emphasized deploying agentic automation on deterministic workflows to avoid costly, unpredictable outcomes, and...