Today's Enterprise Pulse
ServiceNow pivots to AI‑driven security and governance
At Knowledge 2026, ServiceNow rebranded from a workflow platform to the governance and action layer for enterprise AI agents, identities and connected assets. It launched Autonomous Security and Risk, merging Armis asset intelligence with Veza identity governance, and expanded its AI Control Tower with real‑time enforcement, cost tracking and NIST‑aligned risk frameworks.
Also developing:
By the numbers: Fortress expands IP portfolio with acquisition of IPValue
Kotak Flags Anthropic's Mythos AI as Threat to India's IT Services Growth
Kotak Institutional Equities warned that Anthropic's Mythos AI model could introduce a 3‑3.5% annual growth headwind for India's IT services industry. The brokerage highlighted both disruption risks and emerging opportunities as AI-driven coding advances reshape the sector.
EY Forecasts Secure, Automated OT Management to Drive Industrial Digital Transformation
On Feb. 9, 2026 EY published a forward‑looking insight that the future of Operational Technology (OT) management will be secure, automated and service‑oriented. The firm argues that manufacturers and utilities must unite IT, OT and security on a single platform to...
Five9’s Epic Toolbox Integration Enables Hyper-Personalized Patient Care
Five9 announced a fully native, standards‑based integration with Epic’s Toolbox, allowing contact‑center agents to interact with patients directly within the Epic EHR. The move promises faster service, reduced administrative burden and AI‑driven personalization for health systems.
Microsoft Launches Open‑Source Toolkit Covering All 10 OWASP AI Risks
Microsoft unveiled the Agent Governance Toolkit (AGT), an MIT‑licensed open‑source framework that enforces deterministic policy over autonomous AI agents. The toolkit claims zero policy bypass in adversarial testing and addresses all ten OWASP Agentic AI risks, offering enterprises sub‑millisecond enforcement.
Adeptia Launches Automate 5.2 with Native AI Access for Enterprise Integrations
Adeptia unveiled Automate 5.2, embedding a Model Context Protocol server that gives AI tools direct, real‑time access to integration pipelines. The upgrade promises faster monitoring, troubleshooting and compliance for enterprises, especially those in heavily regulated industries.
Self Labs Acquires Loam to Build Privacy‑First Identity Infrastructure for the Agentic Internet
Self Labs announced the acquisition of Loam, merging its privacy‑first proof‑of‑humanity platform with Loam's agentic workflow expertise. The deal brings Loam founder Birju Shah on board as COO and positions Self to offer full‑stack identity infrastructure for AI‑driven applications.
BMC Boosts DAC8 Compliance Tools in Q1 2026 Operations Report
BMC’s Q1 2026 Operations Report reveals the rollout of enhanced DAC8 compliance software and a surge in advisory services for cross‑jurisdictional firms. The report flags heightened regulatory pressure and predicts continued activity into the next quarter.
Anthropic Introduces Dynamic Looping in Claude Code, Shifting DevOps Monitoring to Event‑Driven AI
Anthropic engineer Noah Zweben announced a dynamic looping feature for Claude Code that lets the AI agent automatically set monitoring intervals or bypass polling entirely. The change turns CI/CD checks into event‑driven workflows, promising faster feedback and fewer wasted cycles...
Cisco Moves to Acquire AI Security Firm Astrix for Up to $350 Million
Cisco is negotiating a purchase of Astrix Security, an Israeli AI‑focused cybersecurity startup, for a price range of $250‑$350 million. The acquisition would add non‑human identity protection to Cisco’s SecureX platform and give the company a foothold in the fast‑growing energy‑grid...
25% of Global CFOs Raise AI Budgets Over 50%, Sparking Oracle‑OneStream Showdown
One in four CFOs worldwide will increase AI spending by over 50% while cutting other tech budgets, according to a OneStream‑cited survey. The surge fuels a head‑to‑head race between Oracle and OneStream to win multinational finance teams, while newcomers like...
MSDW Podcast: From Regression Overload to Autonomous Testing in Dynamics 365 F&O
The MSDW Podcast highlights the growing strain of regression testing in Microsoft Dynamics 365 Finance & Operations as application complexity and test volume increase. Bartosz Szpiech of XPLUS explains how the company’s autonomous testing platform replaces traditional manual regression with...
10 Dynamics 365 Business Central 2026 Wave 1 Updates That Will Change How You Work
Microsoft’s Dynamics 365 Business Central 2026 Release Wave 1 introduces several functional upgrades that reshape core processes. Users can now match purchase invoices to orders without a posted receipt, and manufacturers can allocate work‑in‑process costs by location. Financial reporting gains a...
Why the Future of GRC Is a Command Center, Not a Collection of Modules
The governance, risk and compliance (GRC) market has outgrown its traditional collection‑of‑modules approach, leaving many enterprises with fragmented tools despite broader portfolios. Vendors have added risk, policy, audit, cyber and resilience solutions, but shared logins and interfaces have not delivered...
Australian Payments Plus Continues "Operating Model Harmonisation"
Australian Payments Plus (AP+) has consolidated its IT, risk and customer service functions onto a single ServiceNow instance, creating a unified digital front door for its three core businesses—BPAY Group, eftpos and NPP Australia. The move merged previously separate ServiceNow...
SoundHound AI Teams with Associated Carrier Group to Deploy Agentic AI for Tier‑2/3 Telecoms
SoundHound AI has signed a partnership with Associated Carrier Group (ACG) to bring its agentic AI platform to Tier‑2 and Tier‑3 telecom operators. The deal gives smaller carriers access to autonomous AI agents that can resolve customer issues end‑to‑end, a...
AI-Driven Compliance Accelerates as Data Governance Becomes Critical Infrastructure
AI-powered compliance tools are being woven into risk‑assessment and regulatory reporting, highlighted by the Justice Department’s $14.6 billion health‑care fraud case. Experts say speed alone isn’t enough—clarity and governance are the new priorities for legal‑tech solutions.
Dubai Orders One‑Year Rollout of Unified GovTech Platform, Links Residency to Property Data
Sheikh Hamdan bin Mohammed ordered all Dubai government entities to merge citizen and business services onto a single digital platform within 12 months. In parallel, the General Directorate of Residency and Foreigners Affairs and the Dubai Land Department signed an...
Kustomer Raises $30M to Push AI-Driven CX Over UI Tweaks
Kustomer announced a $30 million funding round to accelerate its AI-native customer experience platform, positioning intelligence as the core of CX rather than incremental UI improvements. The move follows its 2023 spin‑off from Meta and signals a broader industry shift...
Cyberhill Partners Secures $11 Million From Baleon Capital to Scale Enterprise AI Factory
Cyberhill Partners announced it has closed a strategic investment of up to $11 million from Baleon Capital to accelerate its Enterprise AI Factory platform. The funding will fund go‑to‑market expansion, engineering hires, and the rollout of pre‑built AI solutions for Fortune 500...
Fortinet EMS Flaw CVE‑2026‑35616 Actively Exploited, CISA Orders Federal Patch by Friday
Fortinet’s Enterprise Management System (EMS) vulnerability CVE‑2026‑35616 is being exploited in the wild, prompting the U.S. Cybersecurity and Infrastructure Security Agency (CISA) to order federal agencies to apply the emergency hotfix by Friday. The flaw, a pre‑authentication API bypass, affects...
The Unstructured Data Revolution in CRM – Interview with David Roberts of SugarCRM
In a recent Punk CX interview, SugarCRM CEO David Roberts argues that today’s CRM platforms function more as management dashboards than true seller tools. He predicts AI will ingest unstructured data—emails, calls, texts—to deliver real‑time contextual guidance, eliminating manual data entry....
Instant AI Workspaces Turn Adoption Into Competitive Edge
99% of Ramp uses ai daily. but we noticed most people were stuck — not because the models weren't good enough, but because the setup was too painful and unintuitive for most. terminal configs, mcp servers, everyone figuring it out...
Unscripted Take on SAP’s Future Direction for Customers
The state of SAP, and where should customers go from here? An opinionated (and unscripted) review https://t.co/ua5aIGmvxa -> one of my fave podcast recordings of the year, sometimes you just have to let it rip
Foresite Cybersecurity Rolls Out AI‑Driven Managed Endpoint Operations Service with Tanium
Foresite Cybersecurity announced a new managed service that leverages Tanium’s Autonomous IT Platform to provide real‑time endpoint visibility, AI‑driven remediation and policy‑driven governance for mid‑market and enterprise organizations. The offering, billed as Managed Autonomous Endpoint Operations, adds a consulting‑style layer...
SAP ERP Rollout Cost $100M, Lost $100M Sales
When public companies mention ERP projects in financial reports, it's a red flag. One company spent $100M on SAP, only to lose over $100M in sales attributed to the implementation. Costly lessons learned. #ERP #SAP #BusinessFailures https://t.co/j33L0JGKPc
ImmoStack Unveils Modular Cloud Platform to Digitise Real‑Estate Operations
ImmoStack has launched a modular, cloud‑based operating system that consolidates CRM, property management, deal workflow and AI‑driven valuation into a single platform for real‑estate professionals. The solution aims to streamline operations, boost transparency and cut administrative overhead across the sector.
Rubrik Unveils Agent Cloud to Secure Enterprise AI Workloads
Rubrik announced the general availability of Rubrik Agent Cloud, a new module that embeds AI‑driven security, monitoring and recovery into its data‑protection platform. The service aims to protect AI agents and models while opening a larger revenue stream for the...
Shake Shack Rolls Out Project Catalyst to Power AI‑Driven Loyalty and Unified Commerce
Shake Shack announced Project Catalyst, a technology overhaul that adds AI‑powered loyalty, unified commerce and edge‑based POS upgrades. Partnering with cloud‑native platform Qu, the chain aims to scale to 1,500 company‑operated restaurants while tightening direct guest relationships.
DBS Bank Adds Extra Verification for High‑risk Fund Transfers to Curb Scams
DBS Bank announced that, over the next few months, customers making high‑risk fund transfers will face additional verification prompts, including questions about the payee’s identity. The move is designed to interrupt scam‑driven transactions and follows a series of large phishing...
Your Developers Are Already Running AI Locally: Why On-Device Inference Is the CISO’s New Blind Spot
The rise of on‑device large language model inference is turning the CISO’s focus from cloud‑based data exfiltration to hidden risks on employee laptops. Advances in consumer‑grade accelerators, mainstream quantization, and frictionless model distribution now let engineers run 70‑billion‑parameter models locally...
NetSuite Rolls Out AI Updates to Help Finance Teams Automate with Control
At its SuiteConnect London event, Oracle NetSuite unveiled major upgrades to its AI Connector Service, aimed at giving finance teams tighter control while automating tasks. The new AI Connector Service Companion includes a curated library of more than 100 finance‑specific...
Five9 Expands Fusion Partner Program to Broaden Open CX Platform
Five9 announced an expanded Fusion Partner Program that now includes independent software vendors and embedded technology partners, extending its open CX platform beyond the 2025 integrations with Salesforce, ServiceNow and Epic. The move is positioned to accelerate AI adoption and...
NeuBird AI Raises $19.3 Million Series A to Scale Agentic Ops Platform
NeuBird AI announced a $19.3 million Series A round led by Xora Innovation, backed by Mayfield, StepStone Group, Prosperity7 Ventures and Microsoft’s M12 fund. The capital will fund its AI Falcon engine, global go‑to‑market push, and broaden access for DevOps, SRE and...
Adobe's BPC Segment Jumps 16% YoY to $1.78 B, Powered by AI Tools
Adobe reported a 16% year‑over‑year increase in its Business Professionals & Consumers (BPC) subscription revenue, reaching $1.78 billion in the first quarter of fiscal 2026. The growth stems from AI‑infused features in Acrobat, Express and new AI‑first products, expanding Adobe’s addressable...
Veteran Engineer Marks 20 Years on AWS, Charts DevOps Evolution
A long‑time AWS engineer commemorated two decades of building on the platform, detailing how early services like SQS and EC2 shaped today’s DevOps workflows. The reflection underscores security concerns, infrastructure‑as‑code advances, and the lasting impact of early feedback on Amazon’s...
Enter VAT, Auto‑fill Your Bitrix24 CRM
🚀 Just enter a VAT number. Your CRM fills itself. Automate company data in Bitrix24. 🎯 Try it free for 15 days 👉 https://t.co/IGUP2ewgPN #CRM #Automation #Sales @kenovy_it @Bitrix24it https://t.co/2ANBuFkR31
Agile Hype Hurting ERP Digital Transformation Outcomes
Agile is touted to boost digital transformations, but for many organizations, it's actually hindering ERP implementations and worsening outcomes. The hype might be overshadowing the reality. #Agile #Tech https://t.co/surYubkWUT
Day 156: Building Your Security Command Center - SIEM Implementation
The post walks security leaders through building a Security Information and Event Management (SIEM) platform tailored for a financial services firm handling millions of transactions daily. It outlines how raw logs—from user logins to network traffic—are normalized, correlated, and scored...
Genpact Leverages AI to Accelerate Client Digital Transformations
Genpact announced that its AI‑driven Digital Smart Enterprise Processes and Cora platform are accelerating client digital transformation projects. The firm posted Q4 2025 revenue of $1.3 billion, earnings of $0.97 per share and returned over $500 million to shareholders through dividends and buybacks,...
Fastly Posts Record Q4 2025 Revenue of $172.6 Million, Driven by Enterprise Surge
Fastly reported a record $172.6 million in fourth‑quarter 2025 revenue, a 23% year‑over‑year increase, largely powered by its enterprise customer base now exceeding 600 accounts. The company said enterprise revenue accounted for more than 90% of total sales and highlighted...
PwC Calls for Banks‑Telcos Alliance to Counter AI‑Powered Digital Fraud
PwC released a report urging banks and telecom operators to form a joint partnership that shares real‑time threat intelligence and AI tools to fight a surge in digital fraud. The consultancy warns that AI‑enabled scams are costing billions globally and...
UBS Slashes ServiceNow Target to $100, Cutting AI‑SaaS Optimism
UBS downgraded ServiceNow to neutral and cut its price target to $100 from $170, citing tightening budgets for non‑AI software and slower remaining performance obligation growth. The move sent the stock down 7% and sparked debate over the sustainability of...
Adyen Launches Intelligent Money Movement Platform for Global Enterprises
Adyen introduced Intelligent Money Movement, a single platform that combines payments, cash‑management and disbursements for large multinational corporations. The solution, already adopted by Etsy, Expedia Group and Vinted, aims to reduce the fragmented treasury processes that consume more than 20%...
Mastercard Rolls Out AI‑driven Payment Authentication in Singapore and Malaysia
Mastercard is deploying AI‑powered payment authentication across Singapore and Malaysia, using tokenization, verifiable intent and end‑to‑end auditability. The rollout, built with United Overseas Bank and Google, aims to create a trusted foundation for autonomous, AI‑driven transactions in Southeast Asia.
Big SAP Spend, Bigger Failure: Lessons Learned
Spar Group, an $8 billion company, spent over $100 million on an SAP S/4HANA implementation that failed massively. This wasn't inevitable; valuable lessons can be learned from this cautionary tale. #SAP #ImplementationFailure #BusinessLessons https://t.co/dWPvQR7yxp
Infosys and Harness Team Up to Cut AI‑Driven Banking Delivery Delays
Infosys announced a strategic collaboration with U.S. testing platform Harness to automate the post‑code phase of AI‑driven software delivery for banks. The deal targets the “AI Velocity Paradox,” where 69% of heavy AI‑coding users face frequent deployment problems and average...
Anthropic Launches Claude Code Security AI Scanner in Limited Preview
Anthropic introduced Claude Code Security, an AI‑powered vulnerability scanner, in a limited preview for Enterprise and Team customers on April 11, 2026. The tool, part of a $104 million Project Glasswing initiative with AWS, Apple, Google, Microsoft, NVIDIA and others, aims...
Capgemini Publishes Playbook for Building and Scaling Global Capability Centers
Capgemini released a detailed guide that outlines concrete steps for multinational firms to create and expand Global Capability Centers (GCCs). The playbook stresses turning legacy back‑office sites into innovation hubs using AI, cloud and automation, and cites real‑world case studies...
HR Technologies UK 2026 to Host 100 Exhibitors, Spotlight AI‑Driven HR Solutions
HR Technologies UK 2026 has been announced for London, promising a record‑breaking 100 exhibitors across two days of keynotes, demos and seminars. The event will showcase AI‑driven recruitment, people analytics and digital upskilling tools from global leaders such as Oracle,...
EY Deploys AI Across Global Assurance, Targeting 2028 End‑to‑End Audits
EY has rolled out a multi‑agent AI system across its global Assurance business, embedding the technology in the EY Canvas platform used by 130,000 professionals in 160,000 audit engagements. The deployment, built on Microsoft Azure, Foundry and Fabric, aims to...