Today's Enterprise Pulse
ServiceNow pivots to AI‑driven security and governance
At Knowledge 2026, ServiceNow rebranded from a workflow platform to the governance and action layer for enterprise AI agents, identities and connected assets. It launched Autonomous Security and Risk, merging Armis asset intelligence with Veza identity governance, and expanded its AI Control Tower with real‑time enforcement, cost tracking and NIST‑aligned risk frameworks.
Also developing:
By the numbers: Fortress expands IP portfolio with acquisition of IPValue
Kore Enhances Integrate with Features that Manage and Transform Data
KoreTech unveiled a suite of updates to its Kore Integrate platform, adding new connectors for Canals.ai, Blue Yonder WMS, LeadSmart CRM, FieldPulse and Housecall Pro. The release also upgrades security protocols and promises support for Microsoft SQL Server 2025. Kore Integrate already supports major databases such as Oracle, PostgreSQL and Microsoft SQL, as well as ERP systems like Microsoft Dynamics and Infor. The enhancements aim to automate data movement, eliminate silos, and improve data quality for AI‑driven analytics.
Jira’s Latest Update Allows AI Agents and Humans to Work Side by Side
Atlassian introduced “Agents in Jira,” allowing AI agents to be assigned, tracked, and managed alongside human users within the Jira dashboard. The feature, now in open beta, lets teams assign tickets to AI, set deadlines, and monitor progress with the...
Enterprise Software Often Steals Your Data Control
Enterprise tech is flawed: customers often unknowingly surrender control of their business operations to software vendors. Is your data truly yours? #Tech #SaaS #DataControl https://t.co/LvK7OVKrUa
When Innovation Gets Stuck: Humanity at the Core
A Parallels survey of 600+ global IT leaders found 94% fear vendor lock‑in, especially in health systems where platforms now underpin clinical, security and data functions. The study shows a shift from cost‑avoidance to protecting organisational freedom, prompting hybrid and...
TCN Secures Arum Approved Status for Operator Platform
TCN’s cloud‑based contact‑center solution Operator has earned Arum Approved System status after an independent assessment, confirming it meets rigorous operational, compliance and scalability standards for regulated credit and collections environments. The certification highlights Operator’s omnichannel capabilities, rules‑based automation and configurable...
SolveAI Raises $50M to Help Employees Build Their Own Enterprise Software
London‑based SolveAI announced a $50 million funding round – $45 million Series A led by GV and a $5 million pre‑seed from Accel – to scale its AI‑driven no‑code platform. The solution lets employees across functions generate fully compliant enterprise applications using natural‑language prompts,...
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'Richter Scale' Model Measures Magnitude of OT Cyber Incidents
The Operational Technology Incident (OTI) Impact Score, unveiled at the S4x26 conference, offers a Richter‑scale‑style metric for gauging OT cyber‑attack consequences. It combines severity, reach, and duration into a single figure, with assessments delivered via an online portal within 12...
Agentive Appoints Former Google Cloud Leader David Keene as Co-Founder and Chief Revenue Officer
Agentive announced that former Google Cloud executive David Keene will serve as co‑founder and chief revenue officer. Keene brings more than three decades of leadership at Google Cloud, Salesforce, Oracle, SAP and recent CMO roles at Wipro Europe and Speechmatics....
Manual Processes Are Putting National Security at Risk
More than half of national‑security agencies still move classified data by hand, a practice the CYBER360 report flags as a strategic liability. Manual transfers introduce human error, audit gaps, and exploitable seams that adversaries can weaponize. Legacy platforms, protracted procurement...
Rethinking ERP Transformation: A Governance Centric Framework for Sustainable Value Realization
Enterprise Resource Planning (ERP) projects continue to suffer cost overruns and muted business value, not because of technology limits but due to weak governance structures. Rajesh Arangamany proposes a five‑layer, governance‑centric framework that aligns strategic objectives, capability models, architectural accountability,...
Blend Experience and Fresh Talent for S/4HANA Success
A complete team needs diverse skills. Avoid only having SAP gurus or ops experts. Mix seasoned pros with fresh perspectives for a successful S/4HANA transformation. #TeamBuilding #SAP #DigitalTransformation https://t.co/hlYw6dVy3X
What AX Can Do to Deliver Cohesion and Uniformity to AI Agents
The article introduces the concept of Agent Experience (AX), a discipline for preparing enterprise systems so AI agents can discover, invoke, and manage tools reliably. It stresses that agents require precise, structured documentation, robust API specifications, and context‑engineering such as...
From Watch to Know 2025-2026 – How Graphite Connect Made the Transition
Graphite Connect has moved from the Hackett Group’s 50 To Watch list to the elite 50 To Know roster, reflecting rapid expansion and product innovation. Its Supplier Network now hosts over 700,000 suppliers, generating more than one million data updates each month, which are...
EnforceAuth Free Version Gives Enterprises AI-Native Auth for AI Agents, Machine Identities & Non-Human Workloads
EnforceAuth announced a free tier of its AI Security Fabric, giving enterprises a vendor‑neutral platform to govern AI agents, automated workflows, and machine identities. The solution shifts from traditional access control to decision‑centric authorization, evaluating each action with full context...
Penny Software Expands Global Footprint with New UK Office to Drive AI Procurement
Penny Software, the Saudi‑based AI procurement platform, has opened a new office in Derby, UK, to serve as a regional hub for its growing European client base. The move follows rapid adoption of its cloud‑native solution across more than 75...
Cezanne HR Launches Cezanne Expenses, Giving Businesses Up to Three Hours Back Per Claim
Cezanne HR has introduced Cezanne Expenses, an integrated expense‑management module that promises up to three hours saved per claim. The solution combines mobile OCR receipt capture, mileage calculation and real‑time dashboards within the existing HR platform. Powered by Webexpenses, it...
INTX’s Lewis: Radical Automation Shapes Future of Insurance Workforce
In this episode, John Weber talks with Rob Lewis, CEO of Intex Insurance Software, about Chubb’s plan to automate 85% of underwriting and claims functions and cut 20% of its workforce. Lewis explains that legacy core systems have hit a...
Boards Don’t Need Cyber Metrics — They Need Risk Signals
Security teams flood boards with counts of attacks, patches, and alerts, but executives need signals that translate those numbers into business risk. Experts argue that time‑based metrics like detection and containment speed, and financial exposure indicators, better reveal whether risk...
AI’s Priority Shift and Impact for ERP Systems
Artificial intelligence is moving from experimental pilots to a core, existential priority in enterprise resource planning, with Aptean positioning its AppCentral platform as the foundation for industry‑specific AI integration. The platform embeds AI agents, natural‑language queries and intelligent workflows directly...
Choosing SAP RISE: A Strategic Leadership Decision
SAP RISE bundles everything, but is it right for you? This isn't just a tech choice. It's a strategic leadership decision impacting long-term costs, risks, and advantages. Your top leaders must decide. #SAP #Strategy #Leadership https://t.co/aU9BRTYreK
RWS Global Deploys Box’s AI Tools to Streamline Contract Workflow
RWS Global partnered with Box to embed AI‑driven tools into its contract lifecycle, leveraging Box Enterprise Advanced, Box Doc Gen, and Box Sign. The new no‑code workflow automates document generation, legal approval, and e‑signature, cutting processing time from roughly 20 minutes to...
Keep Options Open: Don’t Lock All Into SAP RISE
Prioritizing future optionality means avoiding bundling everything into one SAP RISE contract. Consider Azure or AWS for hyperscaler infrastructure. #SAP #CloudStrategy https://t.co/1mg1hFtbDb
The Salesforce Consulting Landscape Shows No Sign Of Slowdown
Salesforce remains the leading CRM platform, reporting FY 2025 revenue of $35.7 billion and serving over 150,000 customers, including 90 % of the Fortune 500. The consulting ecosystem around Salesforce has ballooned to more than 3,800 partner firms and 170,000 certified experts, generating revenue...
Microsoft Makes a Pitch for Telcos with Announcements Ahead of Mobile World Congress 2026
Microsoft announced a suite of telco‑focused services ahead of Mobile World Congress 2026. The company is rolling out Azure Local, Microsoft 365 Local, and Foundry Local to deliver sovereign‑cloud and edge capabilities for disconnected operations. In March, Databricks Lakebase will reach general availability,...
Planning Cloud Security Assessments with Third-Party Tools in Azure Government Cloud
Organizations using Azure Government Cloud struggle to balance automated security assessments with the nuanced architectural requirements of regulated environments. Third‑party compliance tools can scan thousands of resources against NIST, FedRAMP, and CIS benchmarks, delivering speed and broad visibility. However, these...
Phishing Campaign Targets Freight and Logistics Orgs in the US, Europe
A financially motivated group called Diesel Vortex has been running a phishing campaign against freight and logistics operators in the U.S. and Europe since September 2025. Using 52 domains and Cyrillic homoglyph tricks, the actors stole 1,649 unique credentials from...
9 Epic Updates in 30 Days
Epic announced nine significant updates in the past 30 days, ranging from new hospital go‑lives and record‑setting lab data‑exchange deployments to the rollout of its AI Charting tool. Major health systems such as UPMC and Northwell Health are deepening their...
Unify AI for Employees and Customers to Boost Service Velocity
Why are you running separate AI stacks for your employees and your customers? The "service" logic is the same. Convergence between the Contact Center and ITSM is the only way to achieve true operational velocity. Stop managing silos; start managing...
Claude Can Now Jump Between Excel and PowerPoint on Its Own
Anthropic announced that Claude can now switch autonomously between Excel and PowerPoint, allowing users to run data analyses and instantly generate presentation decks. The capability is released as a research preview on all paid plans. At the same time, Anthropic...
Salesforce, Slack, and Claude Unite Humans and AI
Excited to work closely with Dario, Daniella, and their entire Anthropic team to bring this incredible vision to life — Salesforce & Slack working hand in hand with Claude and a suite of apps to drive performance across humans and...
OpenAI's Frontier Alliances Deploy AI Coworkers Enterprise‑Wide
New tech, same enterprise playbook: @OpenAI launches Frontier Alliances partner program https://t.co/yEKHI4YUFy OpenAI announced Frontier Alliances, which is a set of system integrators and consultants aimed at deploying "AI coworkers" across enterprises. https://t.co/fOh7eg2rwh
Bi-Directional Sync for ServiceNow and Azure DevOps
incident.io announced bi-directional synchronization with ServiceNow and Azure DevOps, extending its integration beyond one-way data pushes. The new capability mirrors comments, images, and updates from external tickets back into the incident.io dashboard, including Slack and Microsoft Teams channels. This ensures...
Vendors Weaponize “Best Practices” To Gaslight Resistant Customers
Software vendors often push 'best practices' as a rigid truth. If you resist, they claim YOU are the problem for resisting change. This decades-old sales tactic uses reverse psychology and gaslighting to enforce their way. #TechSales #ERP #BusinessStrategy https://t.co/LpnAmeQlyR
Strong CI Fundamentals, Not Special AI Pipelines, Ensure Quality
How Do I Enforce Quality Checks on AI-Generated Code in CI/CD? https://t.co/IyaTDNp0Ql < money quote: "The good news: you don’t need a special AI pipeline. You need strong CI fundamentals."
Workday Caps Off Strong Year with Multi-Billion Dollar Revenue Boost
Workday reported $9.55 billion in total revenue for fiscal 2026, a 13 % year‑over‑year increase, driven primarily by subscription growth. The fourth quarter delivered $2.53 billion in revenue, up 14.5 %, and left the company with $5.4 billion in cash. CEO Aneel Bhusri credited artificial‑intelligence...
One-Line Code Swap Moves Cassandra to Spanner, Auto-Embeds in BigQuery
Simple is good. One-line code change to switch from Apache Cassandra to a @googlecloud Spanner database. https://t.co/2n6AJutoNM Generate embeddings automatically for @googlecloud BigQuery table. https://t.co/SqIQzawOvt https://t.co/zWknasRT6r
Enterprise Tech Pivots to AI Agents, Not Features
1/ Today’s enterprise tech news wasn’t about features. It’s about a structural shift. @AnthropicAI launches enterprise agents. @Veeam introduces AI recovery. @IBM embeds agents across software. New firms building AI visibility layers. All points to a key new trend… 🧵👇 https://t.co/GvaoSt4t37
Aptean Acquires OpsVeda to Bring End-to-End Agentic Orchestration to the Logility Supply Chain Planning and Execution Platform
Aptean announced the acquisition of OpsVeda, an AI‑powered operations command center, to integrate with its recently acquired Logility supply‑chain platform. The deal adds a real‑time, agentic execution layer that bridges planning and execution, enabling continuous AI‑driven orchestration across the supply...
Aptean Launches Paragon Route 360 on AppCentral, Transforming AI-Driven Real-Time Routing and Scheduling for Logistics Teams
Aptean announced the launch of Paragon Route 360 on its AppCentral platform, delivering an AI‑native routing and scheduling solution for logistics teams. The software offers continuous schedules, an AI Routing Assistant that accepts natural‑language commands, and AI agents that automate...
From Packets to Prompts: What Cisco’s AITECH Certification Means for IT Pros
Cisco launched the AI Technical Practitioner (AITECH) certification, a role‑oriented credential that validates applied AI skills for infrastructure professionals. The 60‑minute 800‑110 exam covers generative AI, prompt engineering, ethics, security, data analysis, and workflow automation. AITECH targets network engineers, AIOps...
SolarWinds Patches Four Critical Serv-U Flaws Enabling Root Access
SolarWinds has issued patches for four critical Serv‑U vulnerabilities (CVE‑2025‑40538, 40539, 40540, 40541), each scoring 9.1 on the CVSS scale. The flaws—broken access control, two type‑confusion bugs, and an IDOR issue—enable remote code execution that can grant attackers full root...
Unifying Federal Data Management and Security with Hitachi VSP One
In this episode, Hitachi Vantara Federal’s Guy Garwich and Todd Hansen explain how the Virtual Storage Platform One (VSP1) unifies block, file, object, and mainframe storage into a single data plane with a unified control plane, delivering high‑performance file services,...
Aptean Launches the Next Generation of Fashion & Apparel Technology – AI that Puts Brands Fully in Control
Aptean unveiled Aptean Fashion & Apparel, an AI‑driven operations platform built on Microsoft Dynamics 365 Business Central and the AppCentral agentic AI layer. The solution embeds apparel‑specific intelligence, allowing brands and wholesalers to ask plain‑language questions and receive real‑time decisions...
Is Generative AI Failing the Enterprise? A New Infrastructure Model Emerges
Enterprises have poured $30‑40 billion into generative AI, yet 95% see little measurable ROI, according to MIT NANDA’s 2025 report. The failure is attributed to reliability gaps as AI moves from conversational assistance to transaction approval and workflow automation. Quarrio introduced...
Barndoor Announced the Launch Of Venn.ai
Barndoor.ai unveiled Venn.ai, an agentic AI platform that grants controlled, permissioned access to a wide range of workplace applications such as Salesforce, Jira, Google Workspace, and Notion. The service enables AI agents to perform read‑write actions—updating records, sending messages, and...
Anthropic and OpenAI Battle for Enterprise AI
The episode examines the escalating competition between Anthropic and OpenAI to dominate the enterprise AI market, focusing on each company's recent strategies for deploying AI agents within organizations. Anthropic unveiled an aggressive enterprise agent program that offers pre‑built, department‑specific AI...
What’s an Indexed Field?
Salesforce categorizes fields as either indexed or non-indexed, with indexed fields offering faster query execution. System‑generated fields such as lookups, master‑detail relationships, audit dates, and RecordTypeId are indexed automatically. Administrators can manually index custom fields by marking them as External...
Blumira Lands in Pax8 Marketplace, MSPs Get a Scalable Path to Managed SIEM
Blumira has entered the Pax8 Marketplace, allowing managed service providers (MSPs) to purchase, provision, and bill a full‑stack security operations platform through the same portal they use for cloud services. The integration eliminates separate sales and onboarding steps, enabling MSPs...
Griffin Media Introduces Bitcentral Core News At KWTV, KOTV
Griffin Media has deployed Bitcentral’s Core News platform across its flagship stations KWTV in Oklahoma City and KOTV in Tulsa. The rollout, which began on Nov. 2, 2025 at KWTV and Nov. 16 at KOTV, includes Bitcentral’s Precis, Oasis, Create and Fusion Hybrid...
Open CTI Reaches End of Life: Salesforce Sets Retirement Date
Salesforce announced that its Open CTI JavaScript API will be retired on February 28, 2028, and will no longer receive new features or enhancements. Existing Service Cloud orgs can continue using Open CTI until the end‑of‑life date, but new agent‑force...