Today's Enterprise Pulse
ServiceNow pivots to AI‑driven security and governance
At Knowledge 2026, ServiceNow rebranded from a workflow platform to the governance and action layer for enterprise AI agents, identities and connected assets. It launched Autonomous Security and Risk, merging Armis asset intelligence with Veza identity governance, and expanded its AI Control Tower with real‑time enforcement, cost tracking and NIST‑aligned risk frameworks.
Also developing:
By the numbers: Fortress expands IP portfolio with acquisition of IPValue
Observability Vs. Monitoring: What's the Difference?
Observability and monitoring are often conflated, but they serve distinct purposes. Monitoring continuously watches predefined metrics and alerts when thresholds are breached, providing real‑time detection of outages or performance degradation. Observability goes deeper, aggregating metrics, logs, and traces to infer why a problem occurred, enabling root‑cause analysis in distributed, cloud‑native environments. Most organizations adopt a hybrid model, using monitoring for trend analysis and alerts while leveraging observability for proactive troubleshooting.
SAP RISE: Convenience Gains, Control Losses
Choosing SAP RISE means more than just managed services; it's a trade-off. You gain convenience but sacrifice control over infrastructure, escalation, and future decisions for your SAP deployment. #SAP #Cloud #Business https://t.co/xfcMQ1Aj9q
Scaling Config Security, Mapping AI, Token‑Efficient Frameworks
Seroter Daily Reading List – February 23, 2026 (#727): Today’s links look at how to safeguard dynamic config changes at scale, how to teach AI to read a map, and which web frameworks are the most token-efficient for AI agents. https://t.co/qg47lXCkK1
Microsoft’s AI Ambitions Could Bring Trouble
Microsoft is embedding its AI assistant Copilot deeply into Windows 11 and Microsoft 365, positioning the feature as a core productivity tool. The FTC has opened an antitrust investigation, probing whether the bundling of AI with the operating system and...
Agentic SDLC: GitLab and TCS Deliver Intelligent Orchestration Across the Enterprise
GitLab and Tata Consultancy Services (TCS) have teamed up to deliver an Intelligent Orchestration layer that embeds AI agents into the full software development lifecycle. The partnership leverages GitLab’s Duo Agent Platform and a TCS Center of Excellence to standardize...
Planning for a Changing Tax Landscape: Insights From Avalara’s VP of Government Relations
Avalara’s Vice President of Government Relations, Scott Peterson, warns that the 2026 tax environment will be dominated by state‑level changes rather than federal adjustments. New sales‑tax regimes in Iowa, Kentucky and Alaska, along with broader service‑tax experiments in Maryland, signal...
How to Build a Production-Grade Customer Support Automation Pipeline with Griptape Using Deterministic Tools and Agentic Reasoning
The MarkTechPost tutorial shows how to construct a production‑grade customer‑support automation pipeline with Griptape, combining deterministic Python tools and an LLM‑driven agent. Custom tools handle PII redaction, ticket categorization, priority scoring, SLA assignment, and escalation payload creation before any language...
More Than Dashboards: AI Decisions Must Be Provable
Enterprise leaders are demanding proof of what AI systems actually did, not just what they were designed to do or what dashboards report. As AI moves into regulated, high‑risk environments, boards and auditors expect decision‑level evidence for each action. The...
How CBA Unlocked 90 Percent of Its Customer and Transaction Data
Commonwealth Bank completed a migration from an on‑premises SAP R/3 mainframe to an SAP S/4 HANA core hosted on AWS in October 2023. The new in‑memory architecture cut infrastructure costs by 30% and boosted processing performance by the same margin,...
Report Shows Finance AI Automation Gap as 76% Plan Investment, Only 6% Deliver Advanced Implementation
Savant Labs' 2026 Trends Report reveals finance, tax and accounting leaders plan heavy AI investment. Seventy‑six percent intend to fund strategic agentic automation in 2026, yet only six percent have advanced, broad‑scale deployments. Governance, auditability and ERP integration emerge as...
Army Tackling Its ‘Achilles Heel’ of IT Modernization
U.S. Army CIO Leo Garciga announced a rapid purge of legacy business applications, shutting down 100 systems in the past two quarters and cutting the total from roughly 800 to under 300. The consolidation focuses on enterprise‑wide platforms, low‑code/no‑code tools,...
5 Ways Google Cloud Partners Are Driving the Next Phase of Enterprise AI
Google Cloud’s partner ecosystem is moving enterprise AI from isolated pilots to production‑grade, agent‑driven solutions. Partners such as CDW, Perficient, KPMG, Tredence and Datatonic are embedding generative AI and modular platforms into core business processes while maintaining governance. The shift...
600+ FortiGate Devices Hacked by AI-Armed Amateur
A financially motivated, Russian‑speaking threat actor used generative AI services to compromise more than 600 Fortinet FortiGate firewalls worldwide between January and February. The campaign avoided exploiting software vulnerabilities, instead leveraging exposed management ports and reused credentials with single‑factor authentication,...
Why Real Estate Is Entering a Year of Cleanup, Clarity, and Course Correction in ERP
2026 is shaping up as a reset year for ERP in real‑estate firms after a period of hesitation and postponed projects. Accumulated technical debt and over‑customized legacy systems have created a gap between capability and business needs. Companies are now...
Ad Tech Firm Optimizely Confirms Data Breach After Vishing Attack
Optimizely, a New York‑based ad‑tech firm, disclosed a data breach after a sophisticated voice‑phishing (vishing) attack on February 11. Threat actors accessed the company’s CRM and other internal business systems, extracting only basic contact information and not sensitive customer data. The...
EP264 Measuring Your (Agentic) SOC: Two Security Leaders Walk Into a Podcast
In this episode, Tim Peacock and Anton Chuvakian host Alex Pabst, Deputy CISO at Allianz, and Mike Sinnoh, Director of Detection & Response at Google, to discuss evolving SOC metrics in the age of AI and automation. They critique traditional...
Pure Storage Snaps up 1touch in Data Management Pivot
Pure Storage announced the acquisition of data‑intelligence firm 1Touch and a corporate rebrand to Everpure, signaling a strategic pivot from pure flash hardware to comprehensive data‑management solutions. The deal will embed 1Touch’s orchestration capabilities into Pure’s Enterprise Data Cloud (EDC)...
Know What Security Tools Access Before They Exploit You
Until it hacks everyone’s GitHub accounts and wipes out all their IP. Be careful with tools like this. Make sure you understand what it can access and what it can do. Understand where it is sharing your code and storing...
Trimble Makes Project Management Platform Available in UK and Ireland
Trimble has launched its cloud‑based ProjectSight platform in the United Kingdom, Ireland and the Benelux region, extending a tool that is already entrenched in the U.S. market. The solution offers real‑time capture and sharing of drawings, RFIs, submittals and site...
ERP App Marketplace Launched for Acumatica Customizations
Technology Leader Co and AcuPower have launched ERP App Marketplace, a joint venture that packages Acumatica customizations into reusable, embedded applications. The new marketplace debuts with a suite of modules built on AcuPower’s legacy IP, enabling partners to select proven...
AI Will Move From Tool Discovery to Pre‑authorized Governance
My take: MCP increasingly looking like a pre-agentic, pre-runtime view of how AI integrates with systems. It assumes AI needs standardized, reflective tool discovery at run time. But we now see it doesn’t. It can just read the code, schemas, and...
Prioritize Must-Have Features Over Custom Software Tweaks
Customizing software vs. adapting your business: know the difference. Identify must-haves that are showstoppers from nice-to-haves. IT simplicity can create business complexity, and vice versa.#BusinessStrategy #Software #Leadership https://t.co/1sXJBmt94S
Building a Financial Backbone for Mixed-Application Enterprises with Unit4
Unit4’s Financials by Coda introduces a single, multidimensional financial modeling structure that consolidates entities, currencies, accounting standards, and tax regimes into one global ledger. The platform extends this core through cloud deployment and a low‑code Extension Kit, enabling seamless integration...
CIOs Won’t Replace Core Enterprise Apps with AI
Not one CIO we are talking to is vibe coding a replacement to $NOW or $SAP or $ORCL or other critical business apps. It simply isn’t happening and it won’t. 👀 This doesn’t mean AI isn’t disrupting some software, but this...
WebMCP Offers Reliable Function Calls Over Screen‑Scraping
"Web Model Context Protocol (WebMCP) replaces the fragile screen-scraping and simulated clicks, with reliable function calls." https://t.co/MExI9Y9Fng < I suspect that this new @googlechrome feature is going to be a BIG deal this year and a less-brittle option than Computer...
Why Design Authority Is Crucial in Salesforce Architecture
The article argues that a Salesforce Design Authority (DA) is essential for maintaining architectural intent and preventing technical debt. It explains how architectural drift occurs when decisions are implicit and not revisited, and how a DA provides a forum for...
Airbnb's Scalable Dynamic Config Prevents Outage Chaos
Config changes SHOULD be super boring, but we all see those public outages caused by misconfiguration. Here's a look at how Airbnb does dynamic config changes at scale ... https://t.co/S6jjDs54uv https://t.co/Xzvix5lw5G
SAP Pushes Cloud for Profit, Harming Customers
SAP's arrogance fuels customer issues. Believing they have all answers, they pressure clients to choose cloud over on-prem for sales reps' higher commissions. This isn't ethical, it's a reality of the current landscape. #SAP #BusinessEthics #Cloud https://t.co/PBEVWguzbD
Grimshaw Moves to Inevidesk VDI Platform
Grimshaw has completed a firm‑wide migration of its UK and European design teams onto Inevidesk’s virtual desktop infrastructure, replacing a centralized rack of physical workstations with cloud‑based virtual desktops. After a pilot deployment for its visualisation team in 2024, the...
Defense in Depth: Evaluate Auth with Password + Yubikey
Questions to ask when evaluating an authentication mechanism 🔒 Why I still use a password with a Yubikey, not a passkey or a pin Why I dislike the device code flow with a browser How lack of segregation facilitated a Microsoft breach. Defense...
AI Threatens CAPTCHA and Voice Biometrics Authentication
“AI can defeat CAPTCHA systems and analyse voice biometrics to compromise authentication,” [TR: Never trusted voice recognition, it’s too fuzzy to use for auth in my opinion. Infecting memory is an interesting problem.]
BMC Expands Collaboration with AWS to Accelerate Intelligent Automation
BMC announced a five‑year strategic collaboration with Amazon Web Services, designating AWS as the preferred cloud for its Control‑M SaaS platform. The partnership integrates BMC’s intelligent automation and generative AI advisor Jett with AWS’s scale, performance, and security. Joint customers...
Babble Turns to NinjaOne to Unify Legacy IT Stack
UK‑based managed service provider Babble has migrated from a patchwork of five legacy IT tools to NinjaOne’s unified management platform. The switch supports over 12,000 client devices, including those in regulated public‑sector environments, and aims to improve productivity, scalability, and...
Micrologic Partners with Cohesity to Become the Leading Sovereign Cloud Data Protection Solution in Canada
Micrologic, a Canadian sovereign‑cloud provider, has teamed with AI‑driven data‑security firm Cohesity to launch a fully Canadian‑jurisdictional data‑protection platform. The joint solution combines Micrologic’s Canada‑only cloud infrastructure with Cohesity’s backup, disaster‑recovery and isolated recovery environment technology. It promises recovery speeds...
Why Healthcare Scheduling Belongs Inside Salesforce
Healthcare scheduling is evolving from a back‑office task into a core operational layer within Salesforce. As providers consolidate patient data, billing, and analytics on the CRM, real‑time coordination of staff, rooms, equipment, and services becomes essential. The article outlines common...
When Systems Recognize Capability But Governance Delays Authorization: A Structural Gap in Modern Institutions
Modern institutions deploy real‑time detection systems that instantly flag eligibility, compliance, and risk, yet legacy governance frameworks still rely on slow, manual authorization processes. This recognition‑authorization gap creates operational drag, underutilizes talent, and erodes trust across public and private sectors....
Bespoke Software Era Highlighted at Prag
Fragments: security with OpenClaw, impressions from Pragmatic Summit, era of highly bespoke software, life-size pocket map https://t.co/IB6tYQu820
KKR Weighs Sale of BMC Helix at up to $1.5bn
Kohlberg Kravis Roberts (KKR) is weighing a sale of BMC Helix, its AI‑driven IT service‑management platform, for up to $1.5 billion. The potential transaction would be one of the larger exits in a market where private‑equity distributions have slipped to near‑2008...
No More CRM Excuses
The article urges sales organizations to reframe their CRM from a tedious admin task to a strategic planning tool. By treating the system as a "secondary brain," reps can capture complex account information, track stakeholder interactions, and collaborate with managers...
Institutional Familiarity & Product-Specific Knowledge Keys for Health Systems Selecting Managed IT Services Partners, KLAS Finds
A February 2026 KLAS Research analysis of 19 health‑system IT outsourcing decisions found pre‑existing vendor relationships to be the top driver of managed‑IT services selection, eclipsing cost, expertise and credibility. The study identified five firms—CereCore, HCTec, Nordic, Impact Advisors and CTG—as...
Killing Clusters & Orchestrating Chaos with Colt McNealy | Ep. 20
In this episode Tim Berglund talks with Colt McNealy, founder and CEO of Little Horse, about building a Kafka‑based platform for orchestrating microservice workflows and AI agents. Colt describes how his early experience debugging monolithic code with GDB contrasted with...
Attackers Exploit Ivanti EPMM Zero-Days to Seize Control of MDM Servers
Attackers are actively exploiting two critical Ivanti Endpoint Manager Mobile (EPMM) zero‑days (CVE‑2026‑1281 and CVE‑2026‑1340) that allow unauthenticated remote code execution. More than 4,400 EPMM instances are exposed on the public internet, giving threat actors full control of enterprise mobile...
Top ICT Tenders: SARS Mulls Tech Upgrades
The South African Revenue Service (SARS) has issued three high‑profile ICT tenders aimed at overhauling its procurement ecosystem. One tender seeks an integrated strategic sourcing and e‑procurement platform that merges its current fragmented systems, integrates with existing ERP modules, and...
G2 Names Samsara No. 1 in Supply Chain & Logistics Software
Samsara Inc. was named the No. 1 Best Supply Chain & Logistics Software Product of 2026 by G2, based on more than 2,100 verified customer reviews. The award also placed Samsara at the top of categories such as ERP, Mid‑Market, and...
Pure Storage Rebrands to Everpure as Storage Maker’s Business Expands Focus to Data Management
Pure Storage announced it will rebrand as Everpure, signaling a strategic shift from pure flash storage hardware to broader data management services. The change aligns with the rollout of its Enterprise Data Cloud platform, which bundles storage, monitoring, and governance...
TrueFoundry Recognized as a Representative Vendor in Gartner Market Guide for AI Gateways
TrueFoundry has been named a Representative Vendor in Gartner’s 2025 Market Guide for AI Gateways. The company’s AI Gateway, launched in December 2025, provides a centralized control plane for managing models, prompts, guardrails, and agentic workloads across enterprise environments. Gartner...
Human-Related Security Risks Rose 90% in 2025
A KnowBe4 report reveals human‑related security incidents surged 90% in 2025, driven largely by social‑engineering attacks and employee error. Email‑based threats grew 57%, with 64% of organizations hit by external attacks exploiting staff inboxes. Human mistakes affected 90% of firms,...
Capgemini Exec Shares Lessons From SAP Agentic AI Projects
Capgemini’s AI lead Gianluca Simeone detailed how SAP’s agentic AI platform, powered by the Joule copilot and Business Data Cloud, is being used to automate complex ERP processes. He highlighted a three‑week rollout of custom agents that span SAP and...
Question S/4HANA Vendor Push: Assess Real Benefits
Software vendors push for company-wide S/4HANA implementations for their benefit. Be objective: does it truly benefit you and is it the right solution? Critical assessment is key. #SAP #TechStrategy https://t.co/N21GhWHIIA
SAP Customers Split on RISE: SAP Cloud vs Hyperscalers
Many SAP customers are still deciding on their RISE strategy. Polls show uncertainty around using SAP infrastructure vs. other hyperscalers like AWS or Azure for the long term. #SAP #CloudStrategy #DigitalTransformation https://t.co/vyQ5nfrmU4