5 Steps of an ERP Implementation Communication Plan
Effective change management hinges on a solid communication plan during ERP implementations. The article outlines five steps—establishing a timeline, curating detail, aligning stakeholders, enabling feedback, and transparently reporting problems—to keep employees informed and accountable. By assigning clear responsibilities and tailoring messages, organizations can reduce stress and prevent confusion. Implementing these practices helps COOs and other executives drive smoother go‑live transitions.
West Hertfordshire Teaching Hospitals Shares Latest on AI Projects, UTC Integration, EPR Optimisation
West Hertfordshire Teaching Hospitals NHS Trust reported significant digital advances at its May board meeting, including the digitisation of ambulance handovers and the rollout of Cerner for its urgent treatment centre. The trust completed its HYDE ambient‑voice AI contract and...
Beyond Go-Live: Why ERP Success Depends on Training, Adoption, and Continuous Learning
Enterprises are increasingly recognizing that ERP success hinges on more than technology; user adoption and ongoing training are now seen as decisive factors. Joanne Harrison of Optimum highlights that treating training as a late‑stage task creates gaps between system capabilities...
Informatica and Salesforce Move Data Platforms Into the Decision Layer
Informatica and Salesforce are positioning their combined stack to move data management from back‑office warehouses into the decision layer where AI agents act. The partnership leverages Informatica's Intelligent Data Management Cloud, CLAIRE AI, and multidomain MDM alongside Salesforce’s engagement and...
How Federal Agencies Can Scale Enterprise Service Management With ServiceNow
Federal agencies have largely deployed ServiceNow as an IT ticketing system, but the platform’s broader Enterprise Service Management (ESM) capabilities remain underused. By extending the same workflow engine to HR, finance, and facilities, agencies can automate high‑volume processes such as...
SAP’s Autonomous Enterprise – It Now Calls Itself An AI Company
SAP unveiled the Autonomous Enterprise, a unified AI architecture that rebrands the company as an AI‑first firm. The platform provides a single AI layer for building, contextualizing and governing intelligent agents across SAP’s product suite. CEO Christian Klein said the...
Claude’s Next Enterprise Battle Is Not Models: It’s the Agent Control Plane
Enterprise AI is shifting from a model‑centric race to a battle over the agent control plane. Microsoft’s Copilot Studio and Azure AI Studio lead with 38.6% adoption, while OpenAI’s Assistants hold second place at 25.7%. Anthropic entered the orchestration space,...
SAP SuccessFactors Employee Central Payroll (ECP) Modernization Partner Demo Systems Reprovisioning
SAP announced a comprehensive upgrade of all SuccessFactors Employee Central Payroll (ECP) partner demo systems, moving them from the legacy ERP HCM stack to the S/4HANA HCM platform. The new architecture delivers a modern, cloud‑native environment that mirrors SAP's production...
‘AI Is the New UI’: Coupa Customers Race to Automate Supply Chains
Coupa used its Inspire 2026 conference to unveil AI‑centric products Coupa Compose and Coupa Catalyst and announced the acquisition of Rossum, an AI‑driven document‑processing firm. The company highlighted a portfolio of more than 20 AI agents that embed automation into procurement and...
Context Is The New Competitive Edge: Takeaways From ServiceNow Knowledge 2026
ServiceNow’s Knowledge 2026 conference highlighted the company’s push to make context the core competitive advantage of its platform. The firm showcased its Service Graph and AI “agents” that now drive end‑to‑end workflows in CRM, CPQ, security and digital employee experience,...
Inside FDP – Part 3: The Data Architecture that Makes It Work
The third installment of Tom Bartlett’s Inside FDP series explains how Palantir Foundry’s ontology collapses traditional data silos in the NHS Federated Data Platform. By embedding data, its description, applications, and actions in a single operational layer, the platform lets...
SAP Customers Say Migration Is Eating Their Budgets—And AI Is Next in Line
At Sapphire 2026 SAP unveiled an ambitious AI roadmap featuring over 50 Joule Assistants, 200 specialized agents and an “Autonomous Enterprise” framework. However, a new ASUG survey shows that 61% of SAP customers in the Americas are feeling budget pressure...
OroCommerce Partners with Intellias, Introduces a New Integration with iPaaS.com
OroCommerce announced two strategic moves in May: a strategic partnership with AI specialist Intellias and a new integration with iPaaS.com. The Intellias deal adds artificial‑intelligence capabilities, such as predictive demand forecasting, to OroCommerce’s B2B platform. The iPaaS.com integration creates a...
NVIDIA and SAP Bring Trust to Specialized Agents
NVIDIA and SAP announced an expanded partnership that embeds NVIDIA's open‑source OpenShell runtime into SAP Business AI Platform, providing a secure execution layer for specialized autonomous agents. The integration adds isolated environments, filesystem and network policy enforcement, and audit capabilities...
SAP Unveils Autonomous Enterprise for AI-Driven Business Operations
SAP unveiled its Autonomous Enterprise, a unified AI platform and suite that embeds intelligent agents into core business processes. The offering includes the SAP Business AI Platform, the Autonomous Suite with 50+ domain‑specific Joule Assistants, and a new Joule Work...
‘Will SAP Be a Software Company in the Future?’ Sapphire 2026 Keynote Maps SAP’s New ERP Stack
At SAP Sapphire 2026, CEO Christian Klein announced SAP’s shift from a traditional ERP software vendor to a business‑AI company, unveiling the Autonomous Suite built around data‑centric AI agents. The new Joule Studio 2.0 acts as an agent factory, letting...
Veeam CEO: We Have Defined A Missing ‘Data AI Trust Layer’
Veeam CEO Anand Eswaran announced a new “data AI trust layer” at VeeamON 2026, a unified fabric that sits between data/analytics and AI models to combine security, privacy, compliance, governance and resilience. The company also launched a Data and AI Trust...
Norm Ai Launches Compliance Agent for Microsoft 365 Copilot
Norm AI has introduced a Compliance Agent that plugs directly into Microsoft 365 Copilot, giving regulated enterprises a built‑in layer of policy enforcement, verification and auditability. The add‑on works alongside Copilot to review content, flag disclosures, validate information against approved...
Fisent Technologies Puts the Power of Applied GenAI Process Automation in the Hands of the Enterprise with Fisent BizAI Studio
Fisent Technologies has launched BizAI Studio, a self‑service portal that puts its Applied GenAI Process Automation platform directly in the hands of enterprise users. The low‑code interface lets non‑technical teams design, test, and manage AI‑driven workflows in under 30 seconds...
Red Hat Opens Ansible to AI Agents, Within Limits
Red Hat announced the general availability of its Model Context Protocol (MCP) server, letting external AI agents interact with the Ansible Automation Platform. The company also introduced a technology‑preview orchestrator that forces AI‑generated actions through pre‑approved, deterministic playbooks. Support now...
SAP ECC Is Still Running Your Enterprise. Here’s How to Modernize Around It
SAP ECC still powers core finance and supply‑chain functions for many enterprises, but data flowing in from CRM, HR and other cloud platforms often arrives with quality gaps that ripple through the ecosystem. Syncari positions itself as a governed data...
Red Hat Establishes Ansible Automation Platform as the Trusted Execution Layer for IT Operations in an Agentic Era
Red Hat unveiled Ansible Automation Platform 2.7, adding a technology‑preview automation orchestrator, Model Context Protocol server, and AI‑aware features that blend deterministic, event‑driven, and AI‑driven workflows. The update introduces a “bring‑your‑own‑knowledge” assistant, a universal AI bridge, and a performance dashboard...
The Right Humans in the Loop: Why Fundraising AI Belongs Inside Your CRM
Fundraising teams face rising donor expectations and tighter budgets, driving interest in AI‑powered tools. Many vendors offer bolt‑on solutions that operate outside the CRM, creating data delays and governance gaps. Blackbaud’s Development Agent embeds AI directly within Raiser’s Edge NXT,...
Tanium Atlas Brings AI Into Endpoint Operations, Gives MSPs a New Services Play
Security firm Tanium unveiled Atlas, an autonomous operating system that merges AI models with its real‑time endpoint data platform. The solution surfaces relevant information, recommends actions, and lets users interact via natural language, aiming to cut manual investigation and context‑switching...
SAP Launches Managed Joule Studio with Cursor and Claude Code Support
SAP unveiled a fully managed version of Joule Studio at Sapphire 2026, eliminating the need for customers to configure or provision infrastructure. The update adds support for coding tools like Cursor and Claude Code and expands agent frameworks with AutoGen...
SAP CEO: The AI Race Is Being Fought in the Wrong Place
SAP CEO Christian Klein argues that the enterprise AI race is being fought on the wrong battlefield – the interface layer – rather than within operational context. He stresses that AI must be embedded in core systems that capture processes,...
DTCC Partners with Chainlink to Advance 24/7 Collateral Management
DTCC announced that its digitally native Collateral AppChain will integrate Chainlink’s Runtime Environment and data standard to automate eligibility, valuation, margining, and settlement processes. The CRE provides a resilient, institution‑scale data and orchestration layer, enabling 24/7, near real‑time collateral management...
Behavox Extends Polaris Trade Surveillance to Prediction Markets, Expanding Risk Coverage to 10 Asset Classes
Behavox announced that its Polaris trade‑surveillance platform now includes prediction markets, expanding its out‑of‑the‑box coverage to ten asset classes. The new asset class is available in beta to existing customers, with general availability planned for summer 2026. The move responds...
Red Hat Adds Support for Agentic AI Development
Red Hat unveiled a suite of agentic AI development tools at its Summit, including the generally available Red Hat Desktop with sandboxed AI agent testing, an enhanced Advanced Developer Suite, dedicated AI skill bundles, and the free rolling‑release Fedora Hummingbird...
As Agentic Dev Tools Boom, Workflow Auditability Becomes the Constraint
AI coding agents are rapidly entering CI/CD pipelines, accelerating merge request velocity but leaving a critical audit gap. When an agent opens a merge request, the platform cannot show the inputs, prompts, policy checks, or the human sponsor behind the...
A Decade of Governance: Cloud Custodian at 10 and Its Role in the Agentic AI Era
Cloud Custodian, an open‑source, stateless policy engine, celebrates its 10‑year anniversary as a CNCF incubating project. The tool now serves as a foundational cost‑optimization and security layer for the emerging agentic AI era, where autonomous agents provision GPU fleets, model‑serving...
Saudi Aramco Deploys AI Refinery System with Emerson
Saudi Aramco has rolled out an AI‑driven refinery optimisation platform built with Emerson’s Aspen Hybrid Models, creating one of the world’s largest multi‑site, multi‑period optimisation models. The system, initially applied to Continuous Catalyst Regeneration and Platformer units, delivers up to...
Strengthening Security and Consistency in the Cloud with Red Hat and HashiCorp
Red Hat and HashiCorp have deepened their partnership by embedding HashiCorp Vault and Terraform into Red Hat Ansible Automation Platform, and by introducing OIDC‑based authentication in the upcoming 2.7 release. The new capability lets Ansible act as an OpenID Connect...
NSW 20-Year Core Policing System Debacle Panhandles for Another $500m
The NSW Police’s two‑decade effort to replace its legacy mainframe system, the Computerised Operational Policing System (COPS), has been pushed back another four years and now requires an extra $500 million (≈ $330 million USD). The NSW Audit Office flagged governance gaps and...
Federal Agencies Can Maximize OneGov for Enterprise Platform Consolidation
Federal agencies are using the GSA’s OneGov program to obtain bulk‑discounted licenses for major enterprise platforms such as ServiceNow, Salesforce and Microsoft. While the initiative cuts per‑license costs, many agencies continue to pay for overlapping niche and legacy applications, missing...
Red Hat Embraces MCP to Enable AI Agents to Automate IT Operations
Red Hat is previewing Model Context Protocol (MCP) servers embedded in Red Hat Enterprise Linux (RHEL), the Satellite management framework, and the Lightspeed automation platform, allowing AI agents to invoke these services via natural‑language workflows. The company also announced container‑based...
AI Agents Are Running Hospital Records and Factory Inspections. Enterprise IAM Was Never Built for Them.
Enterprises are rapidly deploying AI agents for tasks like medical transcription and factory‑floor inspection, but 85% remain in pilot mode while only 5% have moved to production. The bottleneck is not model capability but identity governance—traditional IAM systems can’t inventory,...
High-Severity Security Issue Affecting TeamCity On-Premises (CVE-2026-44413) – Update to 2026.1 Now
JetBrains disclosed a high‑severity post‑authentication vulnerability (CVE‑2026‑44413) affecting all TeamCity On‑Premises installations up to version 2025.11.4. The flaw allows any logged‑in user to expose portions of the server API to unauthenticated parties. JetBrains released a full fix in TeamCity 2026.1...
Data Hygiene: Checklist & Best Practices For a Clean CRM
Data hygiene has become a strategic priority for B2B revenue teams, as 70% of revenue leaders lack confidence in their CRM data and 31% report that poor data costs at least 20% of annual revenue. Gartner estimates the average organization...
VMware’s New VCF 9.1 Cuts Customer Costs For Storage, AI And Security; Comdivision CEO Explains
VMware unveiled Cloud Foundation 9.1, promising up to 40% server cost cuts through enhanced NVMe memory tiering, 39% lower storage TCO via global vSAN deduplication, and a 46% reduction in Kubernetes operational expenses. The release adds multitenant AI isolation, integrated CrowdStrike...
O9 Solutions Integration with Snowflake Advances Enterprise Planning on a Unified Data Foundation?
o9 Solutions announced a deep integration with Snowflake’s Connected Application framework, linking its Digital Brain platform to the Snowflake AI Data Cloud. The partnership enables continuous, governed data flows between Snowflake and o9, allowing planning models to consume source‑of‑truth data...
Why Changing Passwords Doesn’t End an Active Directory Breach
Password resets are a common first step after an Active Directory breach, but they don’t automatically close all attack vectors. Windows devices cache password hashes and hybrid AD‑Entra ID setups can lag in syncing new credentials, leaving old passwords usable....
New Emerson Industrial AI Platform Delivers Enterprise-Scale AI
Emerson introduced the AspenTech AVA AI platform for industrial enterprises, offering agentic, domain‑aware AI integrated with operational workflows. AVA combines large language models with Emerson’s first‑principles models and the AspenTech Inmation Data Platform to provide real‑time, data‑source‑agnostic decision support. The...
How to Secure Secrets in CI/CD Pipelines
CI/CD pipelines automate every code change but rely on a web of credentials, making them prime targets for secret leakage. Common missteps include storing plain‑text tokens in repositories, using long‑lived keys, and exposing secrets through logs or environment variables. The...
SAP and Snowflake Unleash a New Era of Enterprise AI with Zero-Copy Integration
Snowflake and SAP announced the general availability of two joint offerings that provide zero‑copy, bidirectional integration of SAP data with the Snowflake Data Cloud. The SAP Snowflake solution extension gives new Snowflake customers a fully featured, SAP‑certified environment, while SAP...
SailPoint Agentic Fabric Expands Identity Governance to Autonomous AI Agents
SailPoint unveiled Agentic Fabric, a platform that extends its Identity Security Cloud to govern AI agents and other non‑human identities. The solution provides discovery, mapping, real‑time authorization and threat response, linking each agent to a human owner. It launches with...
Checkmarx Tackles Another TeamPCP Intrusion as Jenkins Plugin Sabotaged
Checkmarx disclosed that a malicious version of its Jenkins AST plugin was uploaded to the Jenkins Marketplace, prompting an urgent advisory to users. The compromised package, part of the company’s code‑security suite, was identified over the weekend and is being...
Solibri Launches Security+ for Air-Gapped BIM Workflows
Solibri introduced Solibri Security+, a standalone BIM validation product designed for air‑gapped, sovereign environments where cloud solutions are prohibited. The offering enables rule‑based model checking, coordination and compliance verification for defense, government and critical‑infrastructure projects. It operates offline, meeting data‑sovereignty...
Bain Sees US$100 Billion SaaS Market in Agentic AI Automation
Consulting firm Bain & Company estimates a $100 billion U.S. market for SaaS providers that embed agentic AI to automate coordination work across enterprise applications. The analysis notes that only $4‑6 billion of this market is currently captured, leaving more than 90 %...
Georgia Tech Builds Network Sandbox to Test Hospital Cyber Defenses
Georgia Tech secured up to $12 million from ARPA‑H’s UPGRADE program to launch the Hospital‑Integrated Vulnerability Identification and Proactive Remediation (H‑VIPER) project. The initiative builds a whole‑hospital network sandbox that lets IT teams test patches and remediation strategies without disrupting patient...