SoftBank Eyes Operations Gains From Multi-Agent Platform
SoftBank Corp unveiled a multi‑AI agent platform that automates telecom operations, from policy formulation to base‑station integration. The system passes analysis results between specialized agents, enabling end‑to‑end decision‑making and execution without human intervention. SoftBank plans to extend the automation to fault response, traffic optimisation, quality improvement and equipment maintenance. The platform rests on the company’s generative AI foundation model designed for the telecom sector.
Invoice Processing Maturity: From Automation Rates to Exception Economics
Invoice processing maturity is moving beyond simple automation rates toward managing exceptions. While early AP automation focused on touchless processing of standard invoices, organizations now face a plateau as complex, high‑risk invoices dominate. Modern platforms use probabilistic confidence scoring and...
‘The Intelligence Is Embedded in the Workflow’: Jeff Weiss
CMiC’s Nexus 1 embeds more than 25 AI agents directly into its unified ERP, turning daily project data into a conversational interface. Contractors can ask plain‑language questions about costs, schedules, or subcontractor performance and receive instant, data‑driven answers. The platform also...
Winter Event Highlight - How Tech Electronics Turned Cloud ERP Into a Force for Organizational Change (and AI Readiness). An...
Tech Electronics’ CEO Manish Chandak led a bold, company‑wide ERP overhaul, replacing legacy systems with Acumatica’s cloud platform through a one‑year, big‑bang rollout called Project Twister. The initiative aimed to break a $100 million revenue ceiling, improve operational efficiency, and lay a...
Gradial Launches GEO Agent With Built-In Execution to Help Brands Win in AI Search
Gradial unveiled Gradial GEO, a new capability that spots visibility gaps in AI‑driven search results and automatically implements fixes directly in a brand’s CMS. The tool continuously monitors generative engines such as ChatGPT, Gemini and Perplexity, updating pages in real...
Automating Procure-to-Pay in Legacy ERP Using ETLs
Manufacturers relying on legacy ERP platforms such as QAD Standard or SAP R/3 face costly, manual procure‑to‑pay (P2P) processes that waste millions annually. By deploying ETL pipelines to extract, validate, and load supplier, PO, receipt, invoice, and payment data, firms can...
Managing Legacy Data in a Cloud-First World With SNP
Enterprises migrating to SAP S/4HANA or cloud platforms often discover that legacy ERP instances remain active, driving unexpected operating expenses and expanding security exposure. These "zombie" systems are kept for audit or legal retrieval, but their maintenance adds technical debt...
F5 Brings New Visibility and AI Controls to Big-IP, NGINX
At its AppWorld conference, F5 unveiled a suite of AI‑enhanced updates to its Application Delivery and Security Platform, including the new observability product F5 Insight, AI‑powered risk scoring for its Distributed Cloud WAF, and post‑quantum TLS support in Big‑IP v21.1....
SAP Security Patch Day March 2026 Highlights FS-QUO and Enterprise Portal Risks
SAP’s March 2026 Security Patch Day released 15 security notes, including two critical CVSS 9+ vulnerabilities and one high‑priority denial‑of‑service issue. The critical flaws affect SAP Quotation Management Insurance (FS‑QUO) via an outdated Log4j library, SAP NetWeaver Enterprise Portal Administration through insecure...
Beyond the Honeymoon: Why Map Communications Bets on Zoho for a Decluttered Tech Stack
Map Communications, an employee‑owned virtual receptionist firm, has adopted Zoho’s suite to manage its customer lifecycle while keeping its proprietary real‑time operations separate. The company embraced an 80/20 approach, using Zoho Contracts, CRM, Desk and Data Bridge to meet most...
Totogi: ‘Building AI that Really Works at Scale Is Not a Weekend Project’
Totogi’s Ontology is an executable knowledge layer that sits above BSS, OSS and network systems, providing a unified decision infrastructure for telco AI. The platform recently secured a deal with Singapore’s StarHub, promising up to a 10% boost in enterprise...
Why Every Resilient ERP Needs a Strong Human Safety Net
Enterprise Resource Planning (ERP) systems provide cross‑functional visibility, yet they only process structured transaction data. When real‑world events—such as road accidents, equipment failures, or infrastructure work—occur outside those parameters, the ERP records the symptom but not the cause. Gartner reports...
DataBahn Expands Microsoft Sentinel Integration
DataBahn has deepened its partnership with Microsoft, embedding its AI‑driven data pipeline into Microsoft Sentinel via the Content Hub and Azure Marketplace. The joint solution automates ingestion, normalization, and routing of telemetry from hundreds of sources, cutting weeks of manual...
Many Agents, One Team: Scaling Modernization on Azure
Microsoft unveiled a new suite of AI‑driven agents that automate end‑to‑end application and infrastructure modernization on Azure. The Azure Copilot migration agent and GitHub Copilot modernization agent entered public preview, enabling continuous discovery, assessment, planning, code transformation, and deployment. By...
DynaFile Announces Paylocity Integration to Automate Secure Employee Document Management
DynaFile unveiled a new integration with Paylocity that automatically links employee data from the HRIS platform to its secure cloud‑based document management system. The connection routes onboarding forms, tax documents and other records directly into structured DynaFile folders, eliminating manual...
The Big Interview: New Look's COO on Migrating to SAP, Leaving IBM for Databricks and More...
Lynda Petherick, originally hired to find a CIO, now serves as both COO and CIO of New Look, a UK fashion retailer that posted $929 million in revenue for 2025. Under her leadership the company is migrating its core ERP to...
Netskope Launches AI Security Platform to Monitor and Protect Enterprise AI Systems
Netskope unveiled Netskope One AI Security, extending its Zero Trust platform to monitor and control AI agents, models, and data flows across enterprises. The suite adds an Agentic Broker, AI Guardrails, AI Gateway, and AI Red Teaming to give security...
AWS Expands Security Hub for Multicloud Security Operations
Amazon Web Services has broadened AWS Security Hub into a centralized multicloud security operations platform. The enhanced service aggregates risk signals from AWS and third‑party tools, delivering near‑real‑time analytics, automated analysis, and prioritized insights across multiple cloud providers. New capabilities...
As Channel Complexity Grows, Saltbox Mgmt Expands Capabilities for Salesforce Partner Cloud
Saltbox Management announced the addition of Salesforce Partner Cloud to its service suite, extending its expertise across the Salesforce ecosystem. The new offering targets manufacturers and complex B2B firms that need tighter visibility into partner activity and streamlined indirect revenue...
When Agents Meet Contact Centers - Two Salesforce Agentforce Early Adopters Communicate the Benefits They're Seeing
Salesforce launched Agentforce Contact Center, a unified platform that blends voice, digital channels, CRM data, and generative AI. Early adopters Compass Working Capital and Savant Systems report streamlined omni‑channel workflows and AI‑driven assistance. Compass estimates saving 30 minutes per client...
Saviynt Signs Nextgen as Key Distie
Saviynt has appointed Nextgen as its key distributor for the Australian market, extending its channel‑first approach across APJ. The partnership grants regional integrators, specialists, and resellers access to Saviynt’s cloud‑native identity security platform, with Nextgen handling onboarding, logistics, financial services,...
Salesforce Pushes ‘Agentic Enterprise’ Vision with Telecom AI Agents and New AI Work Metric
Salesforce unveiled new Agentforce capabilities, including Agentforce for Communications—a suite of pre‑built AI agents tailored for telecom sales and customer‑service workflows. It also introduced the Agentic Work Unit (AWU) metric, which counts each discrete AI‑driven task, reporting 2.4 billion AWUs to...
The Illusion of Value: Why Salesforce’s Agentic Work Unit Is the New “Bad Query” Of the AI Era
Salesforce unveiled the Agentic Work Unit (AWU) on its Feb 25, 2026 earnings call, defining it as a single AI‑driven task that converts raw intelligence into actionable work. The company reported processing over 19 trillion AI tokens into 2.4 billion AWUs, with 771 million delivered...
Microsoft’s Monthly Patch Tuesday Is First in 6 Months with No Actively Exploited Zero-Days
Microsoft’s March Patch Tuesday addressed 83 vulnerabilities spanning Windows, Azure, Office, and core services. For the first time in six months, the update contained no actively exploited zero‑day flaws, though six defects were flagged as more likely to be weaponized....
UAE E-Invoicing Mandate: What ERP and Finance Teams Need to Know Before 2027
The UAE will roll out a national e‑invoicing system, moving from paper and PDF invoices to structured digital records reported to the Federal Tax Authority. A phased schedule starts with a pilot in July 2026, mandatory compliance for firms with revenue...
IRS Starts Fast on Its Search for New Business Intelligence Platform
The Internal Revenue Service has issued a fast‑track sources‑sought notice for a new Business Intelligence Platform to collect, research and validate corporate and partnership taxpayer data. The contract will cover one base year and up to four option years, providing...
Salesforce Launches Agentforce Contact Center
Salesforce introduced Agentforce Contact Center, a unified platform that merges voice, digital channels, CRM data, and AI agents into a single native system. The solution enables AI‑driven self‑service at scale while providing seamless AI‑to‑human handoffs with full context. Agents see...
Fujifilm Highlights AI-Driven Products That Help Enhance Enterprise Imaging Workflows
Fujifilm Healthcare Americas showcased its AI‑driven Synapse enterprise imaging portfolio at HIMSS 2026 in Las Vegas. The lineup highlighted the Synapse AI Orchestrator, which embeds diverse AI algorithms into PACS workflows, and the Synapse Worklist Orchestrator, which uses AI learning...
HCP Vault Dedicated Now Available in Additional AWS and Azure Regions
HashiCorp announced that HCP Vault Dedicated is now available in four new cloud regions—AWS Stockholm and Paris, and Azure Australia East and Australia Central. The expansion broadens the service’s global footprint, giving customers the ability to locate Vault clusters closer...
Japan Cloud ERP Market Growth Propelled by Digital Transformation, AI
Japan’s cloud ERP market is projected to grow at a 20.1% compound annual rate through 2032, positioning the country to capture roughly one‑third of global demand. Government‑backed digital transformation programs and subsidies are accelerating adoption across manufacturing, IT, telecom, finance...
Automate CRM Data Hygiene with ETL Pipelines
Clean, reliable data is the foundation of any effective CRM, yet most organizations watch their records degrade as leads flow in, updates occur, and integrations sync. Manual de‑duplication and field fixes are slow, error‑prone, and unsustainable at scale. Leveraging ETL...
Buildout Launches CRM, Completing the Industry’s First AI-Powered End-to-End Deal Engine for CRE
Buildout Inc. has launched Buildout CRM, the final component of its AI‑powered, end‑to‑end deal engine for commercial real‑estate brokerages. The new CRM integrates with the existing Buildout Suite, creating a single shared workflow and data layer that spans the entire...
Opsera Unveils AppSec AI Agents to Power the Shift From Traditional SDLC to AI-SDLC
Opsera announced the launch of its AI‑powered AppSec agents, a new suite designed to embed security, compliance, and architectural validation directly into AI‑assisted development workflows. The agents operate as autonomous pre‑commit guards, automatically scanning AI‑generated code, enforcing SOC 2, HIPAA, PCI‑DSS...
Microsoft Flips Windows Autopatch to Default Hotpatch Security Updates
Microsoft will automatically enable hotpatch security updates in Windows Autopatch for eligible devices managed via Intune or the Microsoft Graph API, beginning with the May 2026 security release. Hotpatch, introduced a year ago, lets critical fixes install without a reboot, accelerating...
New "LeakyLooker" Flaws in Google Looker Studio Could Enable Cross-Tenant SQL Queries
Researchers at Tenable disclosed nine cross‑tenant vulnerabilities in Google Looker Studio, dubbed “LeakyLooker,” that could let attackers execute arbitrary SQL queries against BigQuery, Spanner, PostgreSQL, MySQL and other GCP data sources. The flaws, ranging from zero‑click SQL injection to data‑source...
Cisco Blends Splunk Analytics, Security with Core Data Center Management
Cisco has embedded Splunk IT Service Intelligence directly into its Nexus Dashboard, the core management platform for Nexus 9000 and 8000 series data‑center switches. The native integration streams high‑fidelity telemetry, enabling faster fault detection, automated root‑cause analysis and remediation without...
ColorTokens Launches Xshield AI Agent to Automate Microsegmentation Policy Enforcement
ColorTokens introduced Xshield AI Agent, an AI‑driven engine that automates microsegmentation policy design and enforcement. The solution claims to shrink policy rollout from days to minutes, enabling rapid isolation of critical assets during breaches. In pre‑release tests, customers reported up...
Secureframe Unveils New Platform to Cut Defense Cyber Certification Timelines to Weeks
Secureframe Inc. launched Secureframe Defense, an AI‑powered platform that automates CMMC Level 2 compliance for defense industrial base contractors. The solution deploys a compliant CUI enclave in under 30 minutes, generates system security plans, policies, and continuous monitoring, and compiles audit...
MAG Opts for Airport Hive AODB Upgrade
Manchester Airports Group (MAG) has chosen Azinq’s Airport Hive suite to replace its legacy operational systems at all three UK airports. The new platform will create a real‑time digital backbone, integrating flight data, boarding, A‑CDM, billing and reporting, and is...
ERP News Magazine March 2026 – Issue #58
ERP News Magazine released its March 2026 Issue 58, spotlighting the rise of intelligent ERP and the transformation of CRM into an intelligence layer. The edition features expert interviews on AI‑driven ERP workflows, agent‑mediated commerce, adaptive transformation delivery, and cloud‑centric modernization....
Enterprise AI Automation Budgets Driving 53% Surge in Use of ‘AI Workers’
Jitterbit’s 2026 AI Automation Benchmark, surveying 1,500 IT leaders, shows 78% of AI projects now delivering moderate to high value, with budget no longer the primary hurdle. AI accountability has become the top factor in tool selection, cited by 47%...
What's Next for NetSuite? CEO Evan Goldberg Fields the Questions at SuiteConnect NYC
At SuiteConnect NYC, NetSuite CEO Evan Goldberg detailed the rollout of NetSuite Next, the company’s biggest update since its founding, emphasizing AI‑driven features such as Ask Oracle, smart financial close, and ad‑hoc dashboards. He stressed that AI will expand, not shrink, the...
Paperpal for Life Sciences Establishes HIPAA Readiness, Strengthening Enterprise Adoption of AI in Regulated Medical and Scientific Writing Workflows
Paperpal for Life Sciences, Cactus Communications' AI platform, has completed a HIPAA readiness assessment and can now offer Business Associate Agreements for handling PHI and PII. The certification underscores the platform’s secure‑by‑design architecture and data‑governance framework. Paperpal claims its AI...
NiCE Launches Agentic AI Innovation
NiCE unveiled an agentic AI platform that converts structured and unstructured enterprise interaction data into ready‑to‑deploy AI agents at scale. The system scans voice, chat, digital channels and workflows, pinpoints high‑impact automation opportunities, and quantifies projected ROI before launch. It...
Intuit and Anthropic Partner to Bring Custom AI Agents and Financial Intelligence to Businesses
Intuit announced a multi‑year partnership with Anthropic to embed Claude AI agents into its ecosystem. The deal lets mid‑market firms build secure, customizable financial assistants while exposing Intuit services such as QuickBooks, TurboTax and Credit Karma within Anthropic’s products. It...
Data Activation Vs. AI Frustration: Analyzing Boomi’s 2026 Platform Evolution
Boomi unveiled a 2026 platform upgrade that pivots from AI pilots to "data activation," introducing the Meta Hub as a unified system of record to eliminate fragmented data. The new Agent Control Tower adds governance, session logs, and observability for...
How to Scale Signal-Based Selling with HubSpot, Clay, and Octave
The guide explains how to build a fully automated GTM engine by linking HubSpot, Clay, and Octave. It shows how real‑time buying signals can trigger workflows, how Clay’s waterfall data enrichment delivers verified emails at minimal cost, and how Octave...
Klaviyo and Shopify Deepen Integration
Klaviyo and Shopify have expanded their integration, adding a fully synchronized multi‑market data layer that pulls Shopify Markets' localized catalog information directly into Klaviyo. The new Locale Aware Catalogs feature automatically syncs translated product content, regional pricing, currency, and market‑specific...
Finnair Cargo Strengthens Digital Transformation with Accelya Platform
Finnair Cargo has renewed its partnership with Accelya, keeping the Accelya Cargo platform as the backbone of its commercial, operational, ground‑handling and revenue‑accounting functions. The platform automates rating, warehouse operations, billing and settlement, delivering end‑to‑end accuracy across Finnair’s cargo network....
AI Data Transformation Layer Introduced to Eliminate Manual ERP
SageX unveiled an AI‑powered data transformation layer that automates purchase order and invoice processing, routing unstructured content from email inboxes directly into ERP systems. The solution slashes processing time from 45 minutes to under one minute and cuts per‑document costs...