Coforge Wins ServiceNow’s 2026 APAC Partner Award for CRM Domain Expertise
Coforge Limited has been named ServiceNow’s 2026 Partner of the Year for CRM domain expertise in the Asia‑Pacific region. The award spotlights the company’s AI‑driven Customer Service Management solutions, including omnichannel integration and automated case handling. Coforge’s stock edged higher, closing at ₹1,168.50, up 0.48 % after the announcement. Executives credited the blend of ServiceNow’s platform with deep industry knowledge for delivering measurable client outcomes.
Zoho MCP: Launching the Future of Work
Zoho unveiled the Model Context Protocol (MCP), a shared communication layer that lets AI agents orchestrate actions across Zoho’s suite and over 300 third‑party applications with a single natural‑language prompt. By exposing a standard API, MCP translates user intent into...
A Practical Playbook for Making Locked-Down Enterprise AI Smarter
The article offers a hands‑on playbook for turning locked‑down enterprise AI into a useful partner by feeding it structured context. It introduces three "context cards" – personal, organization, and project – that capture role, company values, SOPs, and initiative details....
How Generative UI Cut Our Development Time From Months to Weeks
A company implemented a generative UI system for its customer‑service dashboard, shrinking development time from three months to two weeks. The solution combines a curated component library, context analysis, an AI‑driven composition engine, and a rendering layer to assemble interfaces...
Webinar: Compliance Without Compromise: Test Data Management That Finally Fits
Redgate hosted a webinar titled "Compliance Without Compromise: Test Data Management That Finally Fits," highlighting how modern test data management can meet strict compliance requirements without slowing development. Speakers Kellyn Gorman, Redgate’s Multiplatform Database/AI Advocate, and Product Manager James Hemson...
Termite Ransomware Breaches Linked to ClickFix CastleRAT Attacks
Velvet Tempest, a long‑standing ransomware affiliate, leveraged a ClickFix malvertising lure to breach a U.S. nonprofit’s network of 3,000+ endpoints. The group performed hands‑on AD reconnaissance, harvested Chrome credentials, and staged the DonutLoader and CastleRAT backdoor, but stopped short of...
Microsoft: Hackers Abusing AI at Every Stage of Cyberattacks
Microsoft’s threat‑intelligence report reveals that cyber‑criminals are increasingly embedding generative AI across the entire attack lifecycle. Threat groups use large language models to draft phishing emails, create fake professional identities, and accelerate malware development. The report highlights specific North Korean...
Anthropic Launches Claude Marketplace, Giving Enterprises Access to Claude-Powered Tools From Replit, GitLab, Harvey and More
Anthropic unveiled Claude Marketplace, a limited‑preview platform that lets enterprises apply existing Claude spend toward third‑party tools built on its models. The offering aggregates partners such as GitLab, Replit, Snowflake, Harvey and Rogo, and consolidates invoicing to streamline procurement. By...
Innovation Across Borders
Epicor is leveraging channel partners Technology Coast Partners (TCP) and Auros to expand its Kinetic ERP platform across Latin America. TCP helped Mexican water‑treatment firm Impelmex implement Kinetic, SugarCRM and the Fluent platform, delivering faster decision‑making and higher profitability. Auros...
CFOs See Month-End as the Front Line of Finance Automation
Month‑end close remains one of finance's most labor‑intensive tasks, with spreadsheets and manual reconciliations still dominant despite ERP deployments. CFOs are now adding automation layers that ingest data from payments, banks, and internal systems to reconcile records using rules and...
Open-Source Complexity Is Rising — Managed Platforms May Be the Missing Link
Open‑source technologies such as Cassandra, Kafka and PostgreSQL now power most modern applications, but enterprises face growing operational complexity as they scale. TheCUBE Research reports 61% of firms run hybrid environments and 32% take hours to detect production issues, while...
The Chrome Extension Backdoor: How ‘Productivity Tools’ Became Enterprise Attack Vectors
In late 2024 cybercriminals began purchasing popular Chrome extensions and releasing malicious updates that turned legitimate productivity tools into data‑stealing malware. Extensions such as Cyberhaven, VPNCity and Parrot Talks were compromised, exposing millions of users and corporate credentials. The attack...
Air Force Explores CRM Strategy to Improve Digital Services
The U.S. Air Force is piloting a customer‑relationship‑management (CRM) strategy built on ServiceNow to unify fragmented legacy systems and multiple ServiceNow instances. By centralizing citizen, contractor and partner interactions, the Air Force aims to deliver a consistent digital experience while...
Google PM Open-Sources Always On Memory Agent, Ditching Vector Databases for LLM-Driven Persistent Memory
Google has open‑sourced an Always On Memory Agent that eliminates traditional vector‑database retrieval in favor of a large‑language‑model‑driven memory layer. Built on the Agent Development Kit and powered by the low‑cost Gemini 3.1 Flash‑Lite model, the agent continuously ingests, consolidates, and serves...
Channel Brief: Automation, AI, and Compliance Expand MSP Service Opportunities
Managed service providers are rapidly adopting automation, AI‑enabled platforms, and compliance solutions to reduce manual effort and meet rising regulatory demands. Vendors such as GitLab, LogicMonitor, ConnectSecure, Cork Cyber, and Monjur are launching AI‑driven tools that let MSPs package DevSecOps...
Cloud Workflows Are Redefining Live Sports Production
Live sports broadcasters are moving core production to cloud workflows, replacing on‑site hardware with scalable, remote infrastructure. The shift reduces capital expense, improves agility, and supports the growing demand for multi‑language, regional, and platform‑specific feeds. Modern encoding, bandwidth, and latency...
Microsoft 365 Backup to Add File-Level Restore for Faster Recovery
Microsoft announced that Microsoft 365 Backup will soon support file‑ and folder‑level restores for SharePoint and OneDrive, moving beyond its current site‑wide recovery model. The granular restore lets administrators browse backup points, search, and pull specific items, cutting recovery time dramatically. The...
Introducing CQC Implementation Gates for SAP SuccessFactors HCM
SAP introduced Continuous Quality Check (CQC) Implementation Gates for SuccessFactors HCM, a remote service bundled with SAP Enterprise Support cloud edition at no extra cost. The gates embed formal reviews at the end of each SAP Activate phase, verifying deliverables,...
Magnet Forensics Shares The 2026 State Of Enterprise DFIR Report
Magnet Forensics released its sixth annual State of Enterprise DFIR Report, surveying over 360 private‑sector investigators. The findings highlight four defining trends for 2026: AI adoption jumps to 68%, SaaS‑based real‑time collaboration grows 24% year‑over‑year, mobile evidence remains critical yet...
Clari + Salesloft and 1mind Partner to Advance AI-Driven Revenue Orchestration
Clari+Salesloft announced a strategic partnership with AI‑growth pioneer 1mind, embedding 1mind’s Superhuman digital teammates into its Predictive Revenue System. The collaboration replaces the legacy Drift conversational tool, creating a unified, real‑time engagement and forecasting loop. A recent Clari+Salesloft survey found...
RMM Tools Crucial for IT Operations, But Growing Threat as Attackers Weaponize Them
Remote Monitoring and Management (RMM) platforms are essential for modern IT operations, but attackers are increasingly weaponizing them to bypass defenses. The Huntress 2026 Cyber Threat Report shows a 277% surge in RMM abuse in 2025, with over half of...
Equilar ExecAtlas Partners with SalesIntel to Close Executive Data Gap
Equilar ExecAtlas announced a native Salesforce integration with SalesIntel, merging executive intelligence with AI‑verified buying‑committee contacts. The partnership automatically populates missing C‑suite profiles, enriches them with up to 95% accurate email and mobile data, and maps relationship pathways for warm...
The MSP Guide to Using AI-Powered Risk Management to Scale Cybersecurity
The guide explains how managed service providers (MSPs) can leverage AI‑powered risk management to transform fragmented cybersecurity services into a scalable, revenue‑generating model. It outlines the shift from isolated, compliance‑only offerings to a risk‑first approach that delivers continuous protection and...
Hexnode IdP Brings Device-Aware Authentication and Zero Trust to Enterprise Access
Hexnode has launched Hexnode IdP, a native identity provider embedded within its unified endpoint management (UEM) platform. The solution combines authentication, single sign‑on, MFA and role‑based access with real‑time device posture checks, allowing only compliant devices to access corporate applications....
AI Transforms ‘Dangling DNS’ Into Automated Data Exfiltration Pipeline
Dangling DNS records—stale domain pointers left after cloud resources are shut down—are being weaponized by attackers to create automated data exfiltration pipelines for AI agents. By hijacking the abandoned hostname, threat actors embed hidden prompts that AI assistants interpret as...
Why Enterprises Are Still Bad at Multicloud
In 2026 enterprises are spread across AWS, Azure and Google Cloud largely due to mergers, product deadlines and lock‑in avoidance, not a deliberate strategy. Multicloud adoption has outpaced the development of a unified operating model, leaving companies with three separate...
Capita Win Long-Term Deal to Manage Synergy Shared Services
Capita has been awarded the £370 million Synergy Business Process Services contract, a multi‑department deal covering the Department for Work and Pensions, Ministry of Justice, Home Office and Defra. The agreement, spanning up to ten years with optional extensions, will see...
33 Business Automation Statistics for 2026
Business automation has moved from niche experiments to a mainstream necessity, with almost 60 % of companies already deploying automated workflows. AI‑driven tools are delivering tangible efficiency gains, such as IT teams shaving 30 minutes off each support ticket, while RevOps and...
3 New Ways Salesforce Meets You in Slack
Salesforce has launched three Slack‑native features—Slackbot, Activity Timeline, and Agentforce Sales—to embed CRM data directly into Slack conversations. Slackbot delivers AI‑driven answers from Salesforce records, Activity Timeline streams emails, calls and tasks into the chat view, and Agentforce autonomously monitors...
Chinese State Hackers Target Telcos with New Malware Toolkit
Chinese state‑linked APT group UAT‑9244 has been compromising telecom service providers across South America since 2024. The campaign deploys three previously undocumented malware families—TernDoor, a Windows backdoor using DLL side‑loading; PeerTime, a multi‑architecture Linux ELF backdoor that leverages BitTorrent for...
The SOC Analyst Role Is Going Up (And It Was Never Going Away)
Enterprise Security Operations Centers face overwhelming alert volumes—averaging 4,484 alerts daily, with 67% never investigated. Autonomous triage platforms such as D3 Security's Morpheus use AI to ingest, investigate, and respond to 100% of alerts, cutting false‑positive handling by 99% and...
HAT Bolsters A/NZ Enterprise Security Distie Portfolio with Tufin
Tufin has appointed HAT Distribution as its official distributor for Australia and New Zealand, expanding the vendor's footprint in the region. The partnership stresses technical enablement and architectural alignment rather than a purely transactional sales model. HAT will embed Tufin’s policy‑management...
EY Launches Agentic Sales Orchestration Platform with Snowflake and Canva
EY announced the launch of EY.ai Agentic for Sales, an AI‑driven sales orchestration platform built with Snowflake’s data cloud and Canva’s design automation. The solution integrates real‑time data intelligence, automated content generation, and EY’s consulting frameworks to streamline prospecting, outreach,...
Why Your Data Protection Program Should Be Policy-Based
Traditional data protection programs are fragmented, leading to gaps and compliance risk. PKWARE advocates a policy‑based approach that centralizes discovery, classification, encryption, masking, and redaction across all environments. By automating controls with customizable policies, organizations can scale protection, maintain productivity,...
Cisco Drops 48 New Firewall Vulnerabilities, 2 Critical
Cisco disclosed 48 vulnerabilities across its ASA, Secure FTD and Secure FMC firewall portfolio, including two CVE‑2026‑20079 and CVE‑2026‑20131 that received a perfect 10‑out‑of‑10 CVSS rating. The critical flaws affect the FMC web interface, enabling authentication bypass and remote code execution with...
Validio Secures $30M To Enhance Enterprise AI Data Quality
Validio announced a $30 million Series A round led by Plural, bringing total funding to $47 million after an 800 % revenue surge. The Stockholm‑based startup offers an automated data‑quality platform that monitors billions of records, detects anomalies, and maps lineage in days rather...
App Spotlight: HostMyText Pro for Zoho CRM
HostMyText Pro adds native SMS capabilities to Zoho CRM, letting teams send, track, and manage text conversations without leaving the platform. The extension routes messages through secure business lines, automatically logging each interaction to customer records. Real‑time alerts, bulk messaging,...
Pilot Turns to NCR Voyix in a POS Modernization Move
Pilot Travel Centers, operating over 900 locations across North America, has signed a five‑year exclusive agreement to deploy NCR Voyix’s point‑of‑sale and fuel technology at every site. The move expands an existing partnership and aims to modernize Pilot’s tech stack,...
“If You Wanted to Have Civil Disobedience and Start the Process of Unraveling a Society, We're a Pretty Big Target”:...
National Gas, the operator of the UK’s critical gas transmission network, has partnered with Palo Alto Networks to secure its cloud‑first transformation. The collaboration delivers a full‑stack security stack covering network firewalls, Prisma Cloud, and emerging XDR capabilities while preserving...
Why Warehouse Insight Is the Go-To Mobile WMS Solution for Dynamics 365 Business Central Users
Warehouse Insight is a native mobile WMS add‑on for Microsoft Dynamics 365 Business Central that brings real‑time inventory visibility, barcode scanning, and offline capabilities to the warehouse floor. The solution offers a drag‑and‑drop App Designer, a free WMS Express tier...
Building the ROI Case for AP Automation – Webinar Highlights
Controllers Council hosted a webinar, sponsored by AvidXchange, on building a data‑driven ROI case for accounts‑payable (AP) automation. Speakers highlighted the hidden costs of paper‑based AP, from lost invoices to error‑driven delays, and outlined six ROI categories such as labor...
Codenotary Trust Delivers Autonomous AI Security for Linux and Kubernetes
Codenotary unveiled Codenotary Trust, a SaaS platform that leverages artificial intelligence to detect, prioritize, and autonomously remediate security, configuration, and performance issues across Linux, containers, VMs, and applications. The solution is built for junior and mid‑level administrators, addressing the talent gap...
Validio Closes $30M Series A to Address Enterprise Data Quality Challenges
Validio secured a $30 million Series A round led by Plural, bringing total funding to $47 million, to scale its AI‑focused data‑quality platform. The solution automates monitoring, anomaly detection, and lineage cataloguing, replacing thousands of manual checks for enterprises in regulated sectors. Customers...
Databricks Built a RAG Agent It Says Can Handle Every Kind of Enterprise Search
Databricks unveiled KARL, a reinforcement‑learning‑driven RAG agent that tackles six distinct enterprise search behaviors in a single model. The system matches Claude Opus 4.6 on the proprietary KARLBench benchmark while delivering 33% lower cost per query and 47% reduced latency. KARL...
Push Security Adds Malicious Browser Extension Detection to Block Threats in Employee Browsers
Push Security has introduced a malicious browser‑extension detection and blocking feature within its browser‑based security platform. The capability leverages a continuously updated intelligence database to automatically block known‑bad extensions and provide real‑time visibility into all extensions across employee browsers. Administrators...
Salesforce Announces 6 New Agentforce Health Agents and Integrations with Verily, HealthEx, and Viz.ai
Salesforce has launched Agentforce Health, a suite of six autonomous AI agents designed to relieve the administrative load on clinicians, payers, and public‑health agencies. The platform embeds deep integrations with HealthEx, Verily, Viz.ai, Informatica, MuleSoft and adheres to FHIR/TEFCA standards,...
Ending the "Silent Drop": How Dynamic Path MTU Discovery Makes the Cloudflare One Client More Resilient
Cloudflare One’s client now incorporates Dynamic Path MTU Discovery (PMTUD), allowing it to actively probe and adjust packet sizes instead of waiting for ICMP feedback. By testing packet sizes up to 1281 bytes and beyond, the client automatically selects the optimal...
Qmatic Launches Qmatic Aiva – AI Voice Agent for Enterprise Customer Journeys
Qmatic announced the launch of Qmatic Aiva, a multilingual AI voice agent that integrates with its appointment‑booking and queue‑management platform. The agent operates 24/7, handling inbound calls, scheduling, rescheduling, real‑time availability checks, and FAQs. Supporting over 30 languages and concurrent...
How 1,000+ Customer Calls Shaped a Breakout Enterprise AI Startup
Narada, an enterprise AI startup founded by veteran entrepreneur David Park, built its product by conducting more than 1,000 customer calls to pinpoint workflow automation pain points. The team deliberately postponed fundraising, preferring bootstrapped growth to stay lean and avoid...
Uptycs and SAP Team up to Bring Verifiable AI Analysts to Enterprise Cybersecurity Operations
Uptycs and SAP announced a strategic partnership to integrate Uptycs’ AI analyst platform, Juno, into enterprise cybersecurity operations. Juno functions as a virtual analyst, using a glass‑box approach that links AI‑generated insights to a unified telemetry set of roughly 150,000...