
The episode highlights three major retail stories: QVC Group issued a going‑concern warning, revealing $6.6 billion in debt and declining revenues that threaten its survival; Starbucks announced a new performance‑based pay program and weekly wages for baristas, aiming to boost earnings by 5‑8% and improve retention amid union negotiations; and Burger King launched a hiring spree for up to 60,000 workers to sustain its turnaround momentum. The host emphasizes the risk of relying on legacy channels like linear TV for QVC, while noting that both Starbucks and Burger King are leveraging frontline talent as a competitive edge in a tight labor market.
In this episode, Doug Baker, Vice President of Industry Relations at the Food Marketing Institute (FMI), discusses the grocery sector’s lag in technology adoption and introduces Grocery Lab, a hands‑on, cross‑functional event slated for June 2‑4, 2026 in Detroit’s historic...

Kiki Couchman, co‑founder of Sourmilk, has spent the past 14 months building a gut‑health focused Greek yogurt brand that is now stocked in New York grocery aisles. She and partner Elan Halpern left tech and finance jobs in early 2025 to...