Disney Parks Thrive as Experience Spending Beats Gas Costs
Disney theme parks showing some strength, perhaps counterintuitively, even as gas prices put a dent in disposable income. People are willing to pay for experiences, and that’s exactly what Disney excels at.
Hyatt's Room Mishaps End with Surprisingly Comfy Sheets
Hyatt Guest Got A Broken Room, Then An Occupied Room — And Finally Slept On These Sheets - View from the Wing https://t.co/e5lML4yyeQ
Earn Hotel Elite Status via Blacklane Rides
Earn Top-Tier Hotel Status Without Staying A Single Night — Blacklane Rides Now Count For GHA Discovery - View from the Wing https://t.co/JDMLyfCfry
Scoot Becomes First SE Asian Budget Airline with Embraer E190‑E2
Fun fact ✈️ Singapore’s low-cost carrier Scoot is the first budget airline in Southeast Asia and currently the only one that operate smaller narrowbody aircraft - the Embraer E190-E2. The airline started operating the E2s since May 2024.
Scoot Adds 11 A320neos, Total Fleet Reaches 20
Singapore’s Scoot has ordered 11 A320neo family aircraft, comprising five new firm orders and six exercised options from its 2014 order with Airbus. The new aircraft, powered by Pratt & Whitney PW1100G-JM engines, will start arriving from 2028. Following the latest...
Emirates Enters FY2026 Strong Amid Middle East Tensions
Emirates Group says it is entering FY2026/27 from a position of strength despite ongoing geopolitical tensions and volatility in the Middle East. Chairman and Chief Executive of Emirates airline and Group, Sheikh Ahmed bin Saeed Al Maktoum said the group remains...
World Cup Unlikely to Spark Major US Tourism Surge
I hadn't thought about this twist. Although, I'm hearing there might not be much of a spike in tourism in most of the FIFA World Cup American host cities. At least, based on hotel reservations.
Fundamentals Drive Exceptional Guest Outcomes, Says Doyle
Patrick Doyle notes that in almost 30 years "I've never seen better proof of how executing well on the fundamentals for guests can drive such differentiated outcomes." $QSR
AA Introduces Private Terminal for ConciergeKey Elite
American Airlines Adds Private Terminal Access for ConciergeKey Passengers - View from the Wing https://t.co/q9FUqiiwaX
Tony Fernandes Heads to Canada to Seal A220 Deal
NSTExclusive: AirAsia co-founder Tony Fernandes is believed to be travelling to Canada today to formalise a potential landmark aircraft order with Airbus as the budget carrier moves closer to buy up to 150 A220 aircraft. Business Times has learned that...
Singapore Airlines Offers Premium Foot-Wipe Service on Ultra‑Long Hauls
Singapore Airlines flight attendant spotted giving a passenger a foot wipe 😳 On ultra long haul flights, SQ offers on-demand foot cleansing (wipes/towels) for First & Suites to freshen up swollen feet after 18+ hours. Done professionally with gloves. Some call it...
Luxury Hotel Car Impresses, but Ownership Feels Unnecessary
In Morocco, our hotel sent someone to escort us through airport immigration and help with bags. A nice touch I've always loved these Bentley Bentaygas. I imagined that one day I'd get one, so it was shocking that THIS was the...
Hotel Scammers Using Reservation Data to Demand Digital Payments
Hotel Scammers Now Know Your Reservation Details — Demand Payment Through Zelle, PayPal Or Venmo - View from the Wing https://t.co/asVLZrKbJl
Travel Demand Stays Resilient Despite Global Crises
Booking Holdings (via RBC): "We have navigated similar moments many times before, including the global shutdown of travel during the Covid period and, more recently, Russia-Ukraine war, which began in 2022, and Israel-Hamas conflict, which began in 2023. Each time,...
Most UK Families Would Curb Holiday Spending over Tourism Tax
The vast majority of British families would cut back spending on domestic vacations if the government pushes ahead with a proposed tourism tax https://t.co/Kk2u2CxrNV via @louisemoon94 https://t.co/b3tJucpfIG
TikTok Tourism Turns Quiet Spots Into Crowded Lines
Last time I visited, this line didn’t exist. Now it’s around the block. Welcome to travel in the TikTok era… but is it actually a bad thing? 🤔
Leaders Gain Edge by Listening to Frontline Staff
A shuttle service driver in Hawaii told me the General Manager of the property where I stayed went to have coffee with the drivers once a month and took a box of donuts. They told him everything they heard about...
Sheraton Logo Ignites, Guests Evacuated to Hilton
Sheraton Logo Catches Fire At Amsterdam Airport Hotel — Guests Evacuated To The Hilton - View from the Wing https://t.co/dfFWgq2dY3
Farewell Spirit: The Airline Everyone Loved to Hate
I wrote an obituary for the most important airline that everyone loved to hate. Spirit, this one’s for you. https://thepointsguy.com/news/spirit-airlines-shuts-down/
Stay at Manila Hotel with Direct Runway Views
Ever stayed somewhere where your room view is literally a runway? This is Belmont Hotel Manila and you can watch planes take off and land right from your window. If you’re flying in or out of Ninoy Aquino International Airport, this...
Budget Airlines Face Collapse as Fuel Costs Surge
First airline to cease operations as a result of the Middle Eastern crisis is U.S. budget carrier Spirit Airlines. A few airline CEOs I spoke to recently said the situation is tougher for budget carriers given their thin margins. They have...
Against Airline Bailouts, yet Concerned for Workers
I don’t believe in using taxpayer money to save badly run airlines. At the same time, I hate that thousands of industry colleagues will lose their jobs.
Skip Dynamic Currency Conversion, Save on Every Purchase
Europe’s most expensive button 👆 It’s called Dynamic Currency Conversion, and pressing USD costs you way more. ❌ A worse exchange rate ❌ A ~3% markup fee The fix: ✅ Pay in local currency abroad ✅ Use a card with no foreign transaction fees Save this for...
XHR Q1 Beats, Guidance Raised; Initiate Long
Macro: XHR Q1 RevPAR +7.4%, EBITDA +17.9%, guidance raised. Drivers: Sunbelt luxury mix, accretive capex. Risk: 4.8x leverage. Trade: initiate long on pullbacks to $15.75. — Viktor Kopylov, PhD, CFA More insights: t.me/si14Kopylov
Mandarin Oriental Snags Two Iconic Egyptian Sofitel Hotels
Accor loses two iconic Sofitel properties in Egypt to Mandarin Oriental: Sofitel Winter Palace Luxor and Sofitel Legend Old Cataract Aswan. Both are now under Mandarin Oriental management. Wonder what happened there. Also, where is MO getting all this sudden...
Japanese Cities Propose Hefty Surcharges on Foreign‑bank Bookings
Japanese cities need to implement big surcharges on hotel reservations made with foreign bank accounts. Then the tide will turn.
2026 Airport Travelers Still Forced Into Helmets, Masks
Passengers Still Wear Helmets And Masks At Airports In 2026 — Suddenly ‘Freedom’ Has Limits - View from the Wing https://t.co/F36FZposOo
Data Shows Tourism Growth Under New Leader
Data don’t lie. Go and check Malaysia Tourism number since he took on the role. Compare it with the past and also our neighbours. I don’t argue with number. Coz that’s fact.
One Chef Revitalizes W Nashville’s Food, Music, Vibe
When I saw they had one chef and restaurant group doing all new four concepts/restaurants at W Nashville, I was like bold move…could backfire. But it was the right move. The W is vibey now and finally with great food...
Whitbread Slashes 3,800 Jobs After Tax Raid
Another slow hand clap for this government Premier Inn owner Whitbread to cut 3,800 jobs after Reeves tax raid https://t.co/VFhVpaqlwI
Malaysia Airlines Restarts Limited Doha Flights July 2
Malaysia Airlines will resume limited services to Doha from July 2, 2026 with one daily flight from Kuala Lumpur. The national carrier said its other flights to Doha will remain suspended until Oct 24, 2026, subject to ongoing review. Malaysia Airlines suspended...
IndiGo Restarts Doha Service with 60+ Weekly Flights
IndiGo will resume flights to Doha from May 1, 2026, after temporarily suspending services to the Middle East due to regional airspace closures. The airline will reinstate its regular schedule of over 60 weekly flights to Doha from seven cities —...
SCAT Adds Five 737‑9s, Boosts Capacity for Expansion
Kazakhstan’s SCAT Airlines has added five more Boeing 737-9 aircraft to support its expansion into more Asian and European destinations. SCAT has also converted five 737-8s from a 2023 order to the 737-9 variant. JSC SCAT Airlines president Vladimir Denissov said the...
Uber Expands Into Hotels, Aiming for All‑in‑one App
Uber now lets users book hotels directly in its app via Expedia’s 700,000+ properties — the latest move in its push to become an ‘everything app’
MGM Posts Record Q1 Revenue, Vegas Strip Rebounds YoY
$MGM reports record 1Q consolidated net revenues; Las Vegas Strip property quarterly net revenues increased year-over-year for the first time since 3Q24
Luxury Suites Inside Two Retired Boeing 747s
Johor Bahru Malaysia... a hotel with two full-size Boeing 747s ! It’s called 1975 Avenue & Hotel. They’ve converted the jumbos into luxury suites (18 plane suites + normal rooms). Opening mid-2026 with a beach and lagoon pool.
Travel Rebound Boosts Uber as It Adds Expedia Hotels
Macro: travel rebound aids platforms. Key: Uber adds Expedia hotels (Vrbo 2026), enables cross-sell credits. Risks: margin pressure, partner terms. Trade: buy UBER on breakout 🚀 — Viktor Kopylov, PhD, CFA More insights: t.me/si14Kopylov
Vegas Health Improves Significantly Since Last Summer
"Vegas is in a much healthier spot than it was last summer" - Caesars CEO Tom Reeg during today's Q1 earnings call
Caesars Vegas Stagnates: Revenue and Income Flat YoY
Caesars Las Vegas property numbers Q1 2025 -> Q1 2026 - Net revenue: $1.3 billion -> $1.3 billion - Net income: $177 million -> $176 million - AEBITDA: $433 -> $426 Consistently flat year-over-year performances for one of the Strip's major operators
Mexico's Top Luxury Beachfront Escape Unveiled
In my latest for @coolmaterial I spotlight Mexico's most luxurious getaway and one of the best beach-front properties. https://t.co/yEdOCwn9Rf
AI Robot Enhances Guest Experience with Real-Time Guidance
#AI Meets Hospitality: Realbotix #Robot Greets and Guides Visitors by @CyberRobooo #Robotics #ArtificialIntelligence #Innovation #Technology https://t.co/h3IhbYiWo7
Hotel Rooms Trap CO₂, Harming Cognition—Ask for Open Windows
How bad is air quality in hotel rooms? The ever-informed @tferriss recently reported (at https://t.co/gWO0WYpm6s) "James Nestor, author of Breath: The New Science of a Lost Art, travels with a portable CO₂ monitor called an Aranet4 and has been recording levels...
Hotels Favor Glass Showers Over Guest Privacy
Why Hotels Keep Building Bathrooms With Glass Walls, No Doors — And No Privacy - View from the Wing https://t.co/PlzSZmZ1wx
FIFA Undercuts Hotel Market with Fixed Pricing
FIFA’s dynamic ticket pricing has been criticized in the lead-up to the World Cup. But when it comes to hotel rooms, the governing body is taking a different approach, undercutting the open market in many host cities using fixed pricing....
Regulators Target Hotel AI Use Over Data Privacy
Regulators turn attention to hotel AI governance “Hotels are increasingly deploying AI for functions such as … dynamic pricing, and personalised marketing. These systems rely on large volumes of behavioural and transactional data, raising questions about consent, storage, and secondary...
Universal Outlets: The Missing Perk for International Travelers
It’s 2026. Why is the "travel adapter hunt" still a thing? Dear Hotels: please find below the ultimate guest perk. If you’re renovating, please ditch the single-region outlets and go universal. It’s a small detail that makes a massive difference for your international...
Venetian Uber Pickups Are Chaotic and Time‑wasting
Also for anyone trying to leave the Venetian this week, the pick up for Ubers is a mess. You have to go to their garage, second floor, and get stuck trying to get out for 10 minutes 0/10 do not recommend....
World Cup Hotel Prices May Finally Drop
The other issue is hotels during World Cup but now I’m starting to wonder if maybe those prices come down too
Tourism Impact Story Mislabels Consultants as Academic Studies
This is a great example of unintentionally bad reporting on economic impact. It interviews multiple tourism officials and presents commissioned consultant reports as "studies," while offering one comment from an academic who expresses skepticism. https://t.co/cpq47V33Qf
Hotel Sues Southwest Over Flight Attendant’s Room Flood
Florida Hotel Sues Southwest Airlines After Flight Attendant Floods Her Room On Layover - View from the Wing https://t.co/lf9w4teIo4