
EP251: Amazon's New Payment Trap: What Every Seller Needs to Know
Amazon will begin automatically deducting advertising costs from seller disbursements on August 1 2026, replacing separate invoices. The change eliminates the 30‑45‑day credit window sellers previously enjoyed, directly shrinking cash inflows. As a result, sellers must reassess cash‑flow projections, tighten inventory planning, and improve ad‑spend efficiency. Diversifying financing sources becomes critical to avoid operational shortfalls.

Have You Ever Bought A Car From An Online Car Dealership?
The auto market is increasingly shifting to fully digital transactions, with companies like Carvana, Vroom and CarMax allowing consumers to browse, finance, and sign for a vehicle without ever stepping into a showroom. The model draws on Saturn’s legacy of...
Custom T-Shirts: What Most People Get Wrong Before Their First Order
First‑time custom t‑shirt buyers often overlook critical decisions that drive cost and quality. The article outlines a step‑by‑step framework covering fabric weight, print method, artwork preparation, pricing variables, and order documentation. It shows how selecting the right blank, matching the...
Retail’s AI Moment Is Missing The Point
A San Francisco boutique, dubbed the AI‑run store, showcases Luna, an artificial‑intelligence system that handles inventory, pricing, vendor contracts and scheduling. While the AI automates the operational backbone, human staff still manage customer interactions, shelf‑stocking and the store’s ambience. The experiment...
The Loyalty Data Your AI Chat Is Ignoring – And Why It’s Costing You Revenue
AI‑powered chat converts shoppers at four times the rate of traditional sites, yet most implementations ignore loyalty data such as points balances and purchase history. This blind spot leaves valuable revenue on the table because AI agents treat first‑time visitors...

The Core Memory Merch Is Here
Core Memory Media announced the launch of its first official merchandise store, featuring limited‑run heavyweight hoodies and a green‑purple hat. The company spent months vetting fabric quality and Shopify integrations before opening sales. Partners JBFMI and WeLogoIt handle fulfillment from...

Perplexing Pricing Perceptions
Revenue Management Solutions reports a perception shift: 72% of consumers now view restaurant prices as higher than grocery prices, the first time this sentiment has prevailed in four quarters. Grocery price perception dropped 14 percentage points since January 2025, while...

Sofas & Stuff Opens New North London Showroom in Islington
Sofas & Stuff opened its 26th UK showroom at 296 Upper Street in Islington, bringing its made‑to‑order British sofas closer to north London customers. The venue is designed as a calm, curated space where shoppers, interior designers and the broader...

Tesco’s Free Fruit Friendly Giant Hits the Spot
Tesco is more than a grocery chain; with roughly 30% of the UK market, it is leveraging its scale for public‑health impact. Starting in September, the retailer will double its Free Fruit & Veg for Schools programme, expanding participation from...

Day Job Updates Leisure For The Post-Web3 World
Leisure, the world’s first Web3‑backed ready‑to‑drink beverage launched in 2022, is undergoing a brand refresh by Day Job to shift from its NFT‑centric identity to a more conventional shelf presence. The drink, designed for content creators, combines nootropics and adaptogens while...
![[Updated] Capital One Shopping Portal Adds Redemption Options](/cdn-cgi/image/width=1200,quality=75,format=auto,fit=cover/https://www.doctorofcredit.com/wp-content/uploads/2022/04/capital-one-shopping.png)
[Updated] Capital One Shopping Portal Adds Redemption Options
Capital One Shopping’s rewards portal has been in a state of flux, repeatedly adding and removing popular gift‑card redemption partners such as Apple, Walmart, DoorDash, and eBay throughout 2025‑2026. The most‑used cash‑out options—Walmart and Safeway—have vanished and reappeared multiple times,...

Epik Eats Reclaims the Plant-Based Aisle with a Joyful Redesign
Epik Eats, a plant‑based tofu brand, has launched a dramatic packaging redesign, shedding its previous understated look for a bright fuchsia box with sunny yellow accents and chunky typography. Created by agency Pigeon, the new visual identity replaces the typical...

Elevating Effortless Customer Experiences with Jen Grant
In a recent Amazing Business Radio episode, CMO Jen Grant and customer‑experience guru Shep Hyken discuss how AI can be harnessed to create effortless, personalized service while avoiding common pitfalls. They stress that AI tools require enterprise‑level controls, verification checks,...

Don’t Miss These Urgent Prime Day 2026 Deadlines
Amazon has moved Prime Day 2026 up, shrinking the seller preparation window by two to four weeks. Critical deadlines now include an April 30 early‑deal fee cutoff (reducing the fee from $100 to $50), a May 26 final deal‑scheduling closure, and May 27...

Dunkin Donuts: Purchase $25 Giftcard & Get $5 Bonus Card
Dunkin Donuts is re‑introducing a promotion that gives customers a $5 bonus card when they purchase a $25 gift card. The offer is limited to four cards per person and remains valid through June 21, 2026, with the bonus portion expiring on...
![[Link Corrected] Amazon's 3.5% Surcharge: What Portfolio Builders Need to Know Now](/cdn-cgi/image/width=1200,quality=75,format=auto,fit=cover/https://substackcdn.com/image/fetch/$s_!jfA-!,w_256,c_limit,f_auto,q_auto:good,fl_progressive:steep/https%3A%2F%2Fsubstack-post-media.s3.amazonaws.com%2Fpublic%2Fimages%2F97eb2731-ac85-4a5c-aa57-98f8650a4619_1000x1000.png)
[Link Corrected] Amazon's 3.5% Surcharge: What Portfolio Builders Need to Know Now
Amazon announced a 3.5% fuel and inflation surcharge on all U.S. and Canadian Fulfillment by Amazon (FBA) fees, effective May 1 2026. The fee, a response to rising fuel costs and labor inflation, adds a modest but measurable cost to every shipment....
Phoebe in Bloom
Phoebe Philo has launched a shop‑in‑shop at Bloomingdale’s, broadened its e‑commerce footprint, and adopted a data‑driven, experimental media‑buying model. The moves aim to reposition the label from a niche label to a more accessible luxury player. Industry observers note that LVMH’s...
Bilt Adds Bed Bath & Beyond — I Thought It Liquidated, But The Story Gets Much Weirder
Bilt Rewards announced a partnership with the Bed Bath & Beyond portfolio, now encompassing Bed Bath & Beyond, The Container Store, Kirkland’s, Overstock and buybuy BABY. The original Bed Bath & Beyond filed for bankruptcy in 2023, but Overstock purchased its brand and digital assets for $21.5 million and rebranded as...

La Maritxu to Open Fourth Basque Cheesecake Shop at Coal Drops Yard This May
La Maritxu, the London‑based Basque cheesecake chain founded in 2021, will launch its fourth shop at Coal Drops Yard in May 2026. The new outlet, the brand’s smallest with 14 seats, will serve classic cheesecake slices, whole cakes in four...

The New Role of Retail
The article argues that modern retail is no longer about simple transactions but about creating spaces where shoppers can express identity and forge community ties. Physical stores are being repurposed as experiential hubs, using pop‑ups, local markets, and curated events...

From Alarms to Insights: How RFID Is Redefining the Future of Retail Loss Prevention
Retail loss‑prevention is shifting from a binary alarm system to data‑driven insight by layering RFID onto existing Electronic Article Surveillance (EAS). RFID tags assign a unique identifier to each SKU, enabling stores to know exactly what was taken, whether it...
TikTok Shop US Sales Surge 84% in 2025
TikTok Shop’s US sales surged 84% year‑over‑year between March 2025 and February 2026, propelled mainly by health and beauty products that now generate over $44 billion, or 81% of platform revenue. The average American spends about $118 annually on the platform, and roughly...
Amazon’s New Label Rules Aim to Block Counterfeit Goods
Amazon has revised its Transparency Program labeling policy to tighten product authentication. Each enrolled item receives a unique code that must appear on a label or packaging and be uploaded by sellers when listing. The new rules require scanning of...

Three Things QVC Needs to Do Post-Bankruptcy
QVC, the 40‑year TV home‑shopping pioneer, filed for bankruptcy after sales stalled at roughly $9 billion in 2025. The company’s late entry into mobile livestreaming and a culture still anchored to cable TV left it vulnerable to digital competitors. Analysts argue...

CVS: Free 8×10 Photo Print With Promo Code FREE4APRIL (Free In Store Pick Up)
CVS Health is running a limited‑time promotion that gives customers a free 8×10 photo print when they use the promo code FREE4APRIL at checkout. The offer is valid for in‑store pickup only, limited to one print per customer, and expires...

BigCommerce Is Renaming Its Plans and Adding an Open Payment Provider Fee for Non-Embedded Payment Processors Starting June 1, 2026
BigCommerce will rename its subscription tiers to Core, Growth, Scale, and Performance on June 1 2026, keeping base prices for Core and Growth unchanged. The Scale plan will shift from fixed per‑block fees to a continuous 0.9% gross merchandise volume (GMV) overage...

UBS Predicts 40,000+ U.S. Retail Store Closures over the Next Five Years as E-Commerce, AI, and Tariffs Squeeze Physical Retail
UBS analysts project that more than 40,000 U.S. retail stores will shutter over the next five years as e‑commerce climbs from roughly 20% of sales today to an estimated 27% by 2030. AI‑enabled shopping experiences are accelerating the shift, hitting...

Amazon, Meta, Microsoft, Salesforce, and Stripe Joined the Universal Commerce Protocol Tech Council for Agentic Commerce Standards
Amazon, Meta, Microsoft, Salesforce and Stripe have joined the Universal Commerce Protocol (UCP) Tech Council, expanding the body that defines an open standard for AI‑agent commerce. The council now includes founding members Google, Shopify, Etsy, Target and Wayfair, creating a...

The UK’s CMA Is Seeking Public Comments on eBay’s Planned $1.2B Depop Acquisition From Etsy, with Submissions Open Until May...
eBay plans to acquire Depop from Etsy for roughly $1.2 billion, prompting the UK Competition and Markets Authority (CMA) to open a public comment period. Interested parties can submit competition concerns until May 8, 2026, after which the CMA will decide whether to...

EBay Is Piloting a Host-Matching Program Letting Sellers Hand Off Livestreaming to Third-Party Hosts to Scale Its Live Commerce Push
eBay announced a streaming‑as‑a‑service pilot that will match sellers who prefer not to appear on camera with third‑party livestream hosts. The program is slated to launch within six to eight weeks, letting sellers focus on inventory while hosts handle the...

7Os Framework for Consumer Behavior
The Seven Os framework, originally coined by Philip Kotler, provides a seven‑dimensional lens—Occupants, Objects, Objectives, Organizations, Operations, Occasions, Outlets—to dissect consumer behavior and align strategy. A mid‑size electronics maker applied the model to reposition its noise‑cancelling headphones toward exhausted parents, delivering...

Flipkart Promoted Kunal Gupta, Head of Its Quick Commerce Arm Minutes, to SVP as the IPO-Bound Company Doubles Down on...
Flipkart promoted Kunal Gupta, head of its quick‑commerce unit Minutes, to senior vice president. Minutes, launched in August 2024, now runs about 750‑800 dark stores and is adding roughly 100 per month, targeting 1,200 locations by June. The unit plans...

Poshmark Expanded Its Resell on Poshmark Program to Include Reformation, Sezane, Farm Rio, Everlane, Mango, and Other Brands
Poshmark has broadened its Resell on Poshmark program by embedding a one‑click resale button on the websites of brands such as Reformation, Everlane, Mango, Farm Rio, Roller Rabbit, For Love & Lemons, and Theory. The feature pulls order history data...
What Shopify Merchants Need to Know About AI Generated Fakes in 2026
Shopify merchants generating $500 K‑$20 M in sales are now facing a surge of AI‑generated fraud, with Pindrop reporting a 1,210% rise in AI‑driven attacks by December 2025. The threat spans five distinct forgery types—fake reviews, fabricated damage photos, synthetic testimonials, brand impersonation,...

Putting Your Brand on Show: The Power of Creative Activations
Brands are shifting from static ads to immersive activations that let consumers experience products firsthand. These pop‑up events, interactive installations, and sensory experiences create emotional connections and generate deeper engagement than traditional impressions. While logistical hurdles such as permits and...
15 Single-Product Website Examples To Inspire Your Own
The article showcases 15 Shopify-powered single‑product websites, illustrating how a focused "hero" offering can launch a successful ecommerce brand. It categorises examples into three SKU strategies: single SKU, multiple SKUs, and hero‑plus‑accessories, highlighting stores like Rocco, Tushy, and BlendJet. Each...

Amazon: The Robin Report Retail Miss of the Week, 4. 25. 26
California’s Attorney General sued Amazon, alleging the retailer colluded with apparel brands Levi’s and Hanes to inflate wholesale prices for rival stores, creating a misleading perception of lower Amazon prices. The civil complaint claims Amazon pressured suppliers to raise prices,...
How Mobile And Social Commerce Are Reshaping Where Products Get Found
Mobile devices now generate roughly 77% of retail ecommerce traffic, and their revenue share topped 56.4% during the 2025 holiday season. Social commerce is expanding rapidly, with US sales projected to exceed $100 billion in 2026 and TikTok Shop alone forecast...
A Real Nigerian Prince Pitches New Vaseline Authenticator
The global fake‑goods trade, estimated at $467 billion, has infiltrated Nigeria's skincare market, exposing consumers to unregulated products. Unilever and Leo Singapore responded with a free WhatsApp‑based Vaseline Authenticator that confirms product authenticity within seconds. The campaign stars actor Prince Chris...

Nike VS ASICS; Why Culture Led Strategy Always Wins
Nike’s FY2025 revenue slipped 10% to $46.3 billion, with its Direct channel down 13% and Q3 gross margin falling to 40.2%. In contrast, ASICS posted FY2025 net sales of ¥810.9 billion (≈$5.9 billion), up 19.5%, and operating profit up 42.4%, while guiding another...

What Most Businesses Get Wrong About E-Commerce Development (And How to Fix It)
Many businesses invest heavily in e‑commerce sites that look polished but fail to deliver revenue growth. The root cause is treating the project as a standalone website rather than a revenue engine, leading to misaligned goals, poor performance, and fragmented...

DTC Isn’t Dead
Allbirds sold its shoe brand IP and assets for $39 million after a $4 billion market‑cap peak, sparking headlines that DTC is fading. Yet a new Shopify and Harris Poll study shows 89% of U.S. founders would launch again in 2026, citing...

The VinePair Podcast: Why Are Spirits Brands Bypassing Bartenders for Somms?
The VinePair Podcast examines why emerging spirits brands are partnering with sommeliers instead of bartenders. Hosts note that sommeliers bring wine‑focused credibility and access to upscale restaurant wine lists, while bartenders are traditionally the go‑to for spirit expertise. The discussion...

Zong Launches Shop-in-Shop, Trade-In Offers with Samsung
Pakistani mobile operator Zong has sealed a partnership with Samsung to roll out a shop‑in‑shop concept and a dedicated trade‑in scheme. The initiative will showcase Samsung’s 5G‑enabled smartphones within Zong’s Customer Service Centers, beginning with locations in Islamabad and Lahore....
Shein and Temu Hit With Lawsuits Demanding Customers Get Their Tariff Money Back
Shein and Temu are facing coordinated class‑action lawsuits alleging they overcharged U.S. shoppers after the Trump administration imposed IEEPA tariffs that later were ruled unconstitutional. Bloomberg tracked price spikes of up to 377%, far exceeding the actual tariff cost. The...

(Update: Amazon 5%) ShopBack Shopping Portal $15+ In Signup Bonuses & More; Earn Cashback On Amazon & More
ShopBack is pushing a limited‑time 5% cashback on Amazon purchases, capped at $10 for a single order from April 24‑27, while also promoting a $15 signup bonus for new members who earn $15 in confirmed cashback. Existing users can earn an...
What High-Growth Ecommerce Brands Delegate First When Scaling Multi-Channel Sales
High‑growth ecommerce brands expanding beyond a single storefront must delegate key functions early to avoid operational chaos. The article outlines a six‑step delegation sequence—starting with marketplace operations, then paid‑media, inventory planning, customer support, content optimization, and analytics. By offloading repetitive,...
Amazon Opens First Distribution Center in Spain, Investing €100 Million in Zaragoza
Amazon is opening ZAZ8, its first dedicated distribution center in Spain, investing roughly €100 million ($108 million) in La Muela, Zaragoza. The 30,000‑square‑meter hub will serve as a regional inventory buffer for high‑velocity essentials and is slated to start operations in September 2026,...
How to Reduce Ecommerce Returns and Save Your Margins
U.S. ecommerce returns hit $849.9 billion in 2025, representing 15.8 % of sales and an average 20.8 % return rate—far above physical stores. The article identifies poor product information (≈40 % of returns) and fit‑related issues (20‑40 %) as the primary drivers, while fraud and...

How to Fight the $850 Billion Retail Returns Avalanche
Retailers face an $850 billion annual returns avalanche, with nearly $80 billion attributed to fraud. A recent Boll & Branch case revealed AI‑generated fake damage photos used to claim refunds, highlighting a new weaponized threat. Companies like Happy Returns, acquired by UPS for $450 million,...