Today's SaaS Pulse

Salesforce Launches AgentExchange, a Unified AI Marketplace with $50M Builder Fund
Salesforce has merged its three app and AI stores into a single AgentExchange marketplace, offering over 13,000 ready‑made apps, AI agents, and automation components. The platform features intent‑aware search, one‑click buying, and instant activation within Salesforce or Slack, and includes a $50 million builder fund to encourage partner development.
Also developing:
By the numbers: Loop raises $95M to scale its supply‑chain AI platform

5 Things Businesses and Users Should Remember when Using AI Chatbots
The article warns that AI chatbot conversations are often stored long‑term, exposing sensitive personal data. It argues that superficial redaction is insufficient; true privacy requires permanent data removal and explicit retention policies. Transparency about data handling and minimizing collected information are presented as essential for compliance and trust. Ultimately, treating privacy as a feature can give businesses a competitive edge.
AI Startups Bleed Revenue Due to Perfectionist Promises
The AI bubble is cracking. AI startups are losing 50% of their revenue within a year. A new report is circulating in VC circles, and the numbers are brutal. I just read Kyle Poyar ’s latest report, and one chart...
Scale Faster: Hire Leaders Better Than Yourself
How do founders that have never done it before scale to $10m, $100m, $1B in ARR? They hire people better than them This is the mistake most Stretch VPs make. They don’t hire folks better & later more experienced than...

From Experiment to Infrastructure: What’s Next for AI?
AI agents dominated 2025 with a record 433 deals, outpacing med‑tech and spreading across cybersecurity, supply‑chain, sales and customer service. Executives at Box and Omnea say firms are shifting from wild experimentation to intentional, outcome‑driven AI strategies, while Bloom & Wild treats...

Endra Closes $20M Seed Round Amid Surging Demand in Construction Supercycle
Endra, a Stockholm‑based AI‑powered platform for mechanical, electrical and plumbing (MEP) design, closed a $20 million seed round led by Notion Capital, with participation from Norrsken VC. The funding follows a €3 million pre‑seed and will finance international expansion and product development....
Intercom's AI Pivot Delivers 393% Growth, 30K Customers
The AI growth re-acceleration at Intercom is wild: 1. Fin went $1 to $12 million in a year -- more than a year ago. 2. On track to cross 30k paying customers by end of year. 3. Annualized growth is...
From A&E to SOC: What Cyber Defenders Can Learn From Emergency Healthcare
Illumio’s Raghu Nandakumara likens SOC triage to emergency‑room care, warning that current alert overload hampers cyber defence. He notes SOC analysts face more than 2,000 alerts per day, often making decisions with fragmented data, leading to burnout and missed threats....
Report: All-Island Coordination Needed to Unlock Tech Scale-Up Opportunities
A joint report by Scale Ireland and QUBIS reveals that Ireland and Northern Ireland’s tech ecosystems operate in isolation, limiting access to finance and creating regulatory friction. Founders cite a €1.1 billion funding gap and complex tax rules as major scaling...
Start Building Today for a 2026 Exit
2026 might feel far away but exits don’t happen overnight. Most founders who sell in 2026 start preparing now. Not because they’re desperate but because they want options. You don’t need to rush and you don’t need to sell tomorrow. Just build...

NHS Tech Supplier Probes Cyberattack on Internal Systems
DXS International, a supplier of NHS digital tools, disclosed a cyber‑attack that targeted its office servers early Sunday. The breach was quickly contained by the company’s IT team, and frontline clinical services, including the ExpertCare platform used by roughly 2,000...
Measure Time, Not Just MRR, to Buy Back Life
Founder KPIs that don't show in Stripe: - Deep work: 2 hours/day - Workouts: 1 hour/day - Sleep: 7.5 hours/night - Support tickets: <1 hour/week (self‑serve wins) - Time‑to‑value for new users: <7 minutes - Automation coverage: +80% of repetitive ops - Time with family: Whenever I...

HoneyBook CRM Review 2026
HoneyBook’s 2026 review highlights a user‑friendly CRM tailored for creative professionals and small service‑based businesses. The platform combines contact management, invoicing, contracts, scheduling, and automated workflows into a single, intuitive interface. Pricing is tiered from $16 to $66 per month,...

Swedish Startup TrialMe Is Fixing the Data Gap that Keeps Women Out of Clinical Trials
Swedish startup TrialMe has launched a mobile platform that connects women with clinical trials, aiming to close the long‑standing gender data gap in medical research. The app digitises pre‑screening, sends personalised trial notifications, and offers point‑based rewards, thereby cutting recruitment...
CIOs Name AI Adoption as Top Imperative: Survey
A Rimini Street survey of 4,300 C‑suite executives found that 46 % of CIOs rank AI adoption and automation as their top priority for the next five years. Executives also cite cybersecurity, compliance, and cost optimization as near‑term goals. However, ROI...

AI-Generated Code Contains More Bugs and Errors than Human Output
A new CodeRabbit study finds AI‑generated pull requests contain 1.7 times more issues than human‑written code, averaging 10.83 problems versus 6.45. The defects span critical and major categories, with security, logic and performance errors notably higher. While AI reduces spelling...
Reputation Beats Onboarding Tweaks for User Activation
I rebuilt my onboarding flows 117 times. It never made any big difference. Reality is, the users who activate most likely already made up their minds way before visiting your website. From recommendations. Word of mouth. Brand awareness, etc. So you can spare all...
Enterprise AI Coding Grows Teeth: GPT‑5.2‑Codex Weaves Security Into Large-Scale Software Refactors
OpenAI released GPT‑5.2‑Codex, an agentic coding model built on GPT‑5.2 with enhanced cybersecurity capabilities. The model achieved top scores on Capture‑the‑Flag, CVE‑Bench (87%) and a 72.7% pass rate on Cyber Range tests, demonstrating improved long‑horizon code understanding. Enterprise users can...

SaasRise Mastermind Recap - Dec 17, 2025
The SaasRise mastermind will pause its calls for two weeks, returning on January 7 2026. The session highlighted a shift toward holistic, multi‑channel marketing systems, emphasizing omnipresence across paid ads, outbound email, and content. CEOs received tactical advice on ABM data sourcing...
Patience Finds Buyer, Speed Closes Deal
He sold SwiftNet in 30 days on @acquiredotcom. After months of calls that went nowhere, Nikita Danilov finally met the right buyer. His secret? > Patience in finding the right buyer > Speed once aligned Don’t rush the process. But when it’s time, move...

Now There's a Robot App Store because We All Want Our Bots to Kick Like Bruce Lee
Unitree has introduced the world’s first Robot App Store, initially offered in beta for its $13,500 G1 humanoid robot. The marketplace hosts a handful of pre‑built routines such as Funny Actions, Twist Dance, and a Bruce Lee martial‑arts sequence, and allows...
JP Morgan’s AI Adoption Hit 50% of Employees. The Secret? A Connectivity-First Architecture
JPMorgan Chase rolled out an internal LLM‑powered assistant suite two‑and‑a‑half years ago, and adoption surged to over 60% of its 250,000‑plus workforce without mandates. The rapid, organic uptake stemmed from a connectivity‑first architecture that embeds AI into existing data, CRM,...

PayPal User Beware - Experts Warn Subscriptions Being Abused to Send Fake Purchase Emails
Scammers are abusing PayPal’s Subscriptions feature to inject phishing messages into legitimate PayPal emails. They modify the customer‑service URL and use a Google Workspace mailing list to forward the fake notice to many recipients. The forwarded emails bypass standard SPF...
Dashboards Deliver Data, Not Decisions, Undermining Trust
Dashboards are everywhere now. Nearly every product ships with analytics. What used to signal maturity has become table stakes. From CRMs to design tools to HR software, dashboards show up whether users asked for them or not. And yet, most of them...
AI Agents Outperform Average SDRs—Deploy Yours Now
20 AI Agents in Production: Inside the AI GTM Revolution with @kylecnorton 5 things every CRO/CMO needs to know: 1⃣AI agents are better than mid-pack SDRs now. Not the best—but better than average. That's enough to change everything. 2⃣Deploying the first agent...

The Present and Future of AI in Sales and GTM A Deep Dive with Jason Lemkin and Kyle Norton,...
Jason Lemkin and Owner CRO Kyle Norton discuss how AI agents now outperform average AEs and SDRs, reshaping GTM team structures. They stress that CROs/CMOs must personally train at least one agent within 30 days, choose one or two vendor...

AWS Systems Targeted by Crypto Mining Scam Using Hijacked IAM Credentials
AWS reported a wave of crypto‑mining attacks that exploited stolen high‑privilege IAM credentials to spin up massive EC2 and ECS workloads. Threat actors quickly launched GPU‑heavy auto‑scaling groups and malicious Fargate containers, even enabling termination protection to keep instances alive....
Highlight Unique B2C Strengths to Secure Better Sale
A key aspect of marketing a B2C software company is helping prospective buyers/investors evaluate the asset on its own merits instead of against the backdrop of B2B software. Unfortunately, B2C software businesses usually don't receive the same caliber of treatment...
Sales Success Starts with Empathy, Alignment, and User‑First Focus
Revisiting a favorite Science of Scaling podcast episode with Aliisa Rosenthal (Founding Sales Leader at OpenAI). Cool stories and learnings from the launch of one of the most important techs in history: 1) During her interview, Sam Altman was concerned...

AI Blindness Is Costing Your Business: How to Build Trust in the Data Powering AI
AI blindness – the failure to verify data fitness for AI – is costing businesses billions as inaccurate outputs drive poor decisions. Research shows only 42% of executives fully trust AI‑generated insights, highlighting a widening trust gap. Legacy data tools,...
Free Trials Rarely Turn Into Paid Enterprise Customers
% of Free edition SMB users that convert to paid: 1%-5%, typically % of Free Pilot “customers” in Enterprise that pay nothing, that then magically convert to paid at end of a free pilot: 0.00000000001%
![Small Business Tech Tips: A Guide to Getting More Done with Zoom Workplace [Sponsored]](/cdn-cgi/image/width=1200,quality=75,format=auto,fit=cover/https://cdn.tech.eu/uploads/2025/12/zoom-523.png)
Small Business Tech Tips: A Guide to Getting More Done with Zoom Workplace [Sponsored]
Zoom Workplace bundles phone, chat, meetings, whiteboard and AI Companion into a single platform aimed at small businesses. The AI Companion, included at no extra cost, can generate meeting summaries, draft emails, schedule appointments and extract insights from calls. By...
Prioritize Core Growth Tactics Over Busywork in SaaS Marketing
Most SaaS marketing teams aren’t ineffective because they lack skill. They’re operating in environments where the urgent often replaces the important. So the work that consumes the week isn’t always the work that moves pipeline. There’s a simple hierarchy to...
AI Agents Fail 63% of the Time on Complex Tasks. Patronus AI Says Its New 'Living' Training Worlds Can Fix...
Patronus AI, backed by $20 million, unveiled Generative Simulators—a dynamic training architecture that creates adaptive, continuously evolving environments for AI agents. The platform aims to replace static benchmarks, which have struggled to predict real‑world performance, by generating on‑the‑fly challenges and feedback....
Databricks Vs. Snowflake at $5B ARR: Same Revenue, 2x Valuation Gap. Here’s Why.
Databricks and Snowflake have converged at roughly $5 billion in annual recurring revenue, but Databricks is growing at over 55% while Snowflake trails at about 29%. The faster growth translates into a valuation multiple nearly twice Snowflake’s, driven by Databricks’ stronger...
Persistent AI Agents Remember Code, Boosting Productivity
tried this. It's a different vision for how coding tuis should work, but clicks pretty quickly and makes a ton of sense: Instead of ephemeral sessions you chose and continue to train a agent each session. Using their MemGPT type...

The Best Growth Tactics of 2025
The episode distills the top growth experiments of 2025, revealing that outbound/ABM, partner ecosystems, and events/community dominate despite AI hype, while tactics span content, PLG, launches, and paid ads. Readers shared 50+ real‑world tactics—from LinkedIn engagement outreach and intent‑based ABM...

‘A Missed Opportunity’: What Does the Autumn Budget Mean for UK Startups?
The Autumn Budget introduced modest tweaks to the UK startup tax regime, notably expanding the EMI share‑scheme and doubling investment limits under the Enterprise Investment Scheme (EIS). While the EIS increase was praised as a positive surprise, the reduction of...
AI Is Moving to the Edge – and Network Security Needs to Catch Up
Small and mid‑size businesses are rapidly deploying AI at the edge, moving workloads from centralized data centers to retail stores, clinics, and remote sites. This shift delivers real‑time insights, resilience, and faster deployment but strains network bandwidth and security controls....
Founders Must Lead in AI's Disruptive Era
One CEO I have insane respect for is Daniel Dines, CEO of UiPath. After the better part of two decades — and it taking 10 years to get the first $1m ARR (!) — he stepped down as CEO, a billionaire,...
Step-by-Step Guide: Building Our Editions Page
Technical how-to on how the team build the editions page

Bootstrapping Through War to $6M ARR: A SaaS Founder Story
Vlad Malanin, a surgeon‑turned AI scientist, details how SpeedSize grew from $400K to $6M ARR by leveraging AI‑driven media compression, a usage‑based enterprise pricing model, and a partnership‑first go‑to‑market strategy with AWS and IBM. He explains the land‑and‑expand sales motion...
Fix Fundamentals Early; Growth Won’t Hide Inefficiencies Later
Growth hides inefficiency the way adrenaline hides pain. It feels good while it lasts. When growth slows, everything surfaces at once. Teams that fix fundamentals early experience fewer emergencies later.
Production‑grade AI Agents Need Robust Infrastructure, Not Just Prototypes
Congrats to @triggerdotdev on their $16M Series A! Prototyping AI is easy, but building production-grade agents is hard. https://t.co/EAT6n7xgeL handles reliability, scaling, orchestration, and observability—already powering hundreds of millions of agent executions per month for 30K+ developers. https://t.co/PgyXjqSzwR

SaasRise Enterprise Mastermind Call Recap Dec 16, 2025
The SaasRise Enterprise Mastermind call on Dec 16, 2025 dissected the year‑end slowdown in the UK, high churn, and a 50‑60% pipeline drop, urging SaaS leaders to double‑down on enterprise accounts and multi‑year contracts. Participants debated whether slipping product‑market fit or macro‑economic...
Small Cuts Add up to a Leaner Business
Tiny subtractions compound. Cut one meeting. Remove one unused feature. Delete one metric you never use. Make this a weekly habit. Watch how lean your business is in a year.
Stop Waiting for Perfect AI—Just Start Building
Waiting for LLMs to become ~perfect in the AI era is like waiting for AJAX/CSS to work perfectly in every browser during in the Web 2.0 era; it never did and that didn't matter. Stop waiting, start building.

AI Platforms to Grow 10x by 2030, Inference Leads
AI Platforms market will surge more than 10x by 2030, driven by the enterprise adoption of model training, inference, and AI agents. This highlights the power shift from hyperscalers to emerging independents and the rise of inference as the dominant...

Fizzy Update Streamlines Threads by Collapsing Activity
Just shipped a Fizzy update that collapses all the activity entries in a comment stream and just shows the last one. This prevents any interruption in the conversation. A single click of "Full history" reveals all the earlier ones. When Fizzy...
Customer Conversations Beat Aggregated Data Every Time
I'm collaborating with a small team at HubSpot this week on a project. I'm meeting with them tomorrow, so they sent me a Loom to view in preparation for that meeting (smart). If you can provide context async, that's an...